Best Internet Providers in Hensley, WV
All 1 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Hensley, WV
Hensley has 1 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 1 available internet technologies in Hensley.
Ranks compare Hensley with the 31,388 US places under 1,000 people, the tiers of our fastest-cities rankings.
The Best Internet in Hensley, WV at a Glance
Hensley Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Shentel
Connection
Customer Rating
Fiber
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Hensley ratings may vary and are shown below.
Who is the Best Internet Provider in Hensley, WV?
Shentel is the best internet provider in Hensley based on West Virginia customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Shentel had the best reviews at the local, state, and national levels versus all available providers in Hensley, making it a solid recommendation among providers with reviews. Shentel is an option for 96.51% of the city.
Which Providers are Available at my Home in Hensley?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Hensley
How Hensley Compares to Places Its Size
Hensley's report card score is in the bottom 44% and its connectivity index is in the bottom 27%.
| Measure | Hensley | Rank among US places under 1,000 people | McDowell County | West Virginia | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 96.5% | top 33% | 90.0% | 59.9% | 71.5% | 6,946 places at 100.0% |
| Average top speed | 1,000 Mbps | top 38% | 1,001 Mbps | 3,962 Mbps | 3,486 Mbps | Fairmount, TN and Falling Water, TN and 5 more (25,000 Mbps) |
| Providers at a typical address | 1 | bottom 3% | 2.6 | 5.4 | 7.1 | Los Prados, PR (15.1) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.5 | top 40% | 2.5 | 2.4 | 2.7 | Paguate, NM (13.4) |
| Workers who work from home | 4% | bottom 20% | 9% | 10% | 15% | Boys Town, NE (100%) |
| Homes with a computer, tablet or phone | 80% | bottom 7% | 88% | 92% | 96% | 1,494 places at 100% |
| Homes with internet | 69% | bottom 7% | 86% | 87% | 91% | 370 places at 100% |
| Homes on fiber, cable or DSL | 61% | top 43% | 74% | 70% | 76% | 23 places at 100% |
| More about the households here | ||||||
| Homes with a desktop or laptop | 57% | bottom 15% | 64% | 71% | 81% | 72 places at 100% |
| Median household income | $27,450 | bottom 1% | $35,553 | $65,649 | $93,246 | 22 places at $250,001 |
| Residents in school (6th grade to college) | 10% | bottom 38% | 9% | 14% | 16% | University at Buffalo, NY (100%) |
Fiber reaches 96.5% of homes in Hensley, against 90.0% across McDowell County and 59.9% across West Virginia. Households in Hensley are smaller than the US average (2.5 people against 2.7); 4% of workers work from home (US 15%); and the median household income is $27,450 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Hensley
Which Fiber Internet Providers are Available in Hensley?
Shentel Fiber in Hensley, WV
Availability:
96.5%
Customer Rating:
(7)
Avg. Download Speed
1,000 Mbps
Shentel offers Fiber service to 96.5% of Hensley homes. Across the city, Shentel Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Hensley?
According to the most recently submitted data by internet service providers to the FCC, there are currently no fixed wireless providers available in Hensley, WV.
Which Cable Internet Providers are Available in Hensley?
According to the most recently submitted data by internet service providers to the FCC, there are currently no cable providers available in Hensley, WV.
Which DSL Internet Providers are Available in Hensley?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Hensley, WV.
Internet in Hensley by Neighborhood and ZIP Code
Hensley has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Hensley
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Hensley
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 24843 | 184 | 90.2% | 1,000 Mbps | 1 | C- | 30/100 |
How Hensley Compares to Nearby Places
The 10 places nearest to Hensley that have their own pages are all within 6 miles. Among them, Twin Branch has the most homes with fiber (100.0%) and Stoneville the fewest (0.0%); Hensley has 96.5%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Hensley (this page) | 172 | 96.5% | 1,000 Mbps | 1 | C- | 29/100 |
| Davy | 453 | 93.2% | 1,016 Mbps | 1.9 | C | 38/100 |
| Stoneville | 421 | 0.0% | 1,857 Mbps | 1.2 | D | 60/100 |
| Sandy Huff | 270 | 93.0% | 1,000 Mbps | 3.6 | C | 57/100 |
| Mohegan | 204 | 100.0% | 1,000 Mbps | 5.5 | B- | 14/100 |
| Big Sandy | 198 | 95.0% | 1,000 Mbps | 1 | C- | 56/100 |
| Erin | 196 | 100.0% | 1,000 Mbps | 1 | C | 20/100 |
| Premier | 188 | 100.0% | 1,000 Mbps | 2.6 | C+ | 57/100 |
| Roderfield | 173 | 90.8% | 1,000 Mbps | 1.8 | C- | 46/100 |
| Wilmore | 150 | 92.7% | 1,000 Mbps | 2.2 | C- | 59/100 |
| Twin Branch | 115 | 100.0% | 1,000 Mbps | 1.9 | C | 24/100 |
Who is the Fastest Internet Provider in Hensley?
Based on both FCC data and unbiased customer ratings, the fastest internet in the city comes from Shentel.
Data Reported to FCC by ISPs: Average Maximum Available in Hensley
| Shentel | 1,000 |
|---|---|
| Viasat | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Hensley. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Hensley Internet Providers
Based on 7 reviews from West Virginia internet customers, Shentel is the best internet service provider for Hensley residents. Shentel was rated at an average of 3.71 out of 5 in our report for overall customer satisfaction.
At a national level, based on 35 national reviews for any of the providers listed above, Shentel is rated higher than any other provider, with a rating of 3.49 out of 5.
Local, State, and National Ratings for all Hensley Internet Providers
The table below shows average customer ratings from customers in Hensley, West Virginia, and customers throughout the country.
| ISP / Tech Type | Hensley Overall | West Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Shentel |  (0) |  (7) | (35) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Hensley
Based on data reported by Hensley ISPs to the FCC, the fastest speeds in the city are available through Shentel. The company offers speeds up to 1,000 Mbps in Hensley. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers rated their satisfaction with internet speed highest with Shentel. This indicates Shentel reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Hensley Speed | West Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Shentel | (0) | (7) | (35) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Hensley?
Of the providers in Hensley, customers rate Shentel the best for price. Data comes from customers rating their satisfaction with pricing: in Hensley where enough of them have reviewed a provider, otherwise across West Virginia or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Shentel is rated 3.43 out of 5 for price, which is lower than the average across all internet providers in the country.
The table below shows how customers in Hensley, West Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in Hensley
| ISP / Tech Type | Hensley Affordability | West Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Shentel | (0) | (7) |  (35) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in West Virginia
Customer Reviews
ISPReports User
Optimum
August 18, 2026 The service rips people off. been customer for many years,had bad box ,was told to go buy another one .Finally someone came replaced it after many months. Paid for services never didnt get.Company never took charges off.
James W.
Optimum Cable
June 01, 2026 Yes. My provider has had a history of poor customer service for years. No matter who happened to buy out the current company and go under a new brand name, the customer service was still severely flawed. But, in the past year, I have noticed that they are finally starting to make great strides in the way that they deal with their customer base. Better late than never, I guess.
A Triadelphia, WV Customer
XFINITY Cable
May 25, 2026 A Morgantown, WV Customer
AT&T DSL
May 06, 2026 A Williamson, WV Customer
Optimum Cable
May 06, 2026 Rate your provider
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Which ISP Should You Choose in Hensley?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Hensley is Shentel.
- The fastest internet provider should be Shentel. Considering speed for the money and reliability in speeds, Shentel may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Hensley is Shentel.
- Viasat, Shentel, and HughesNet has the broadest coverage in Hensley, available to 96.5% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.
To compare the providers available at your exact address, use the address search above.