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6 Best Internet Providers in Hercules, CA

Find internet availability by address in Hercules, CA

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Hercules ISP Report Card | Business Internet in Hercules

Hercules ISP Report at a Glance
ISP grade Hercules ISP Report Card B-
Average speed Download Speed for Most Households 2,284 Mbps
ISP count Number of Internet Service Providers 6
Customer review count Real Hercules Customer Ratings 1

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Data update information

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Hercules has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Hercules.

Hercules overview

Hercules has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Hercules.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

XFINITY

XFINITY logo

Availability:

99.7%

Customer Rating:

3.4 of 5 stars

(2,391)

View Plans

1-877-244-3013 Price: $40.00 - $130.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Hercules.

Max Download Speed InfoCalculated from the maximum speeds available to most Hercules residents, weighted by user distribution.

Customer Rating

Cable

99.7%

1,914 Mbps

2,000 Mbps

Cable: 3.3 of 5 stars

(1,910)

EarthLink

EarthLink logo

Availability:

99.7%

Customer Rating:

3.8 of 5 stars

(13)

View Plans

1-877-418-2092 Price: Starting at $54.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Hercules.

Max Download Speed InfoCalculated from the maximum speeds available to most Hercules residents, weighted by user distribution.

Customer Rating

Fiber

14.9%

4,328 Mbps

5,000 Mbps

Fiber: 4.2 of 5 stars

(5)

DSL

97.1%

76 Mbps

100 Mbps

DSL: 3.8 of 5 stars

(4)

Fixed Wireless

73.7%

46 Mbps

100 Mbps

Wireless: 0.0 of 5 stars

(0)

AT&T

AT&T logo

Availability:

99.7%

Customer Rating:

3.7 of 5 stars

(1,051)

View Plans

1-877-610-1219 Price: $65.00 - $90.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Hercules.

Max Download Speed InfoCalculated from the maximum speeds available to most Hercules residents, weighted by user distribution.

Customer Rating

Fiber

14.9%

4,328 Mbps

5,000 Mbps

Fiber: 3.9 of 5 stars

(544)

DSL

97.1%

76 Mbps

100 Mbps

DSL: 3.3 of 5 stars

(304)

Fixed Wireless

73.7%

46 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(164)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

94.1%

Customer Rating:

4.0 of 5 stars

(341)

View Plans

1-833-601-2935 Price: $55.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Hercules.

Max Download Speed InfoCalculated from the maximum speeds available to most Hercules residents, weighted by user distribution.

Customer Rating

Fixed Wireless

94.1%

70 Mbps

100 Mbps

Wireless: 3.9 of 5 stars

(204)

Above are the top 4 providers in Hercules, CA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.


Verizon

Verizon logo

Availability:

86.6%

Customer Rating:

3.8 of 5 stars

(811)

View Plans

1-833-213-7018 Price: $49.99 - $89.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Hercules.

Max Download Speed InfoCalculated from the maximum speeds available to most Hercules residents, weighted by user distribution.

Customer Rating

Fixed Wireless

86.6%

300 Mbps

300 Mbps

Wireless: 3.7 of 5 stars

(170)

Unwired

Unwired logo

Availability:

71.7%

Customer Rating:

1.0 of 5 stars

(1)

View Plans

Price: $59.99 - $79.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Hercules.

Max Download Speed InfoCalculated from the maximum speeds available to most Hercules residents, weighted by user distribution.

Customer Rating

Fixed Wireless

71.7%

300 Mbps

300 Mbps

Wireless: 0.0 of 5 stars

(0)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Hercules residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Dish

Dish logo

Availability:

100%

Customer Rating:

3.6923 of 5 stars

(13)

View Plans

1-866-252-1910 Price: {{isp_price_range}}


DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3333 of 5 stars

(9)

View Plans

1-844-294-9501 Price: {{isp_price_range}}


Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7273 of 5 stars

(11)

View Plans

1-833-875-1370 Price: {{isp_price_range}}


HughesNet

HughesNet logo

Availability:

100%

Customer Rating:

2.4286 of 5 stars

(21)

View Plans

1-833-684-9249 Price: {{isp_price_range}}


Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9836 of 5 stars

(61)

View Plans

Price: {{isp_price_range}}

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Hercules ratings may vary and are shown below.

Who is the Best Internet Provider in Hercules, CA?

T-Mobile Home Internet is the highest-rated internet provider in Hercules based on 351 California customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above. The chart and table below show average customer ratings from customers in Hercules, California, and customers throughout the country.

Top Rated Internet Providers in Hercules


XFINITY3.413.37
T-Mobile Home Internet4.004.04
Verizon3.713.82
AT&T3.293.66
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Hercules Internet Providers

ISP / Tech TypeHercules OverallCalifornia OverallNational OverallFor Service
XFINITY (1) (193) (2164)View Plans
T-Mobile Home Internet (0) (22) (284)View Plans
Verizon (0) (24) (723)View Plans
AT&T (0) (107) (924)View Plans
HughesNet (0) (1) (18)View Plans
Viasat (0) (1) (11)View Plans
EarthLink (0) (2) (12)View Plans
Unwired (0) (1) (1)View Plans

Based on 351 reviews from California internet customers, T-Mobile Home Internet is the best internet service provider for Hercules residents. T-Mobile Home Internet was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in California, with 3.71 out of 5 stars and 86.6% coverage in Hercules.

At a national level, based on 4137 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Which Providers are Available at my Home in Hercules?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose
a different provider.

Hercules, CA map of internet availability

Internet Availability Key

0%
10%
50%
100%

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Hercules?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Hercules

Max Advertised Speed in Hercules, CA


ISP / Tech TypeMax Advertised Speed
AT&T5,000 Mbps
EarthLink5,000 Mbps
XFINITY from Comcast2,000 Mbps
Unwired300 Mbps
Verizon300 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Hercules


XFINITY3.803.77
Verizon3.834.00
T-Mobile Home Internet3.823.96
AT&T3.223.75
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeHercules SpeedCalifornia SpeedNational SpeedFor Service
XFINITY (1) (193) (2164)View Plans
Verizon (0) (24) (723)View Plans
T-Mobile Home Internet (0) (22) (284)View Plans
AT&T (0) (107) (924)View Plans
HughesNet (0) (1) (18)View Plans
Unwired (0) (1) (1)View Plans
Viasat (0) (1) (11)View Plans
EarthLink (0) (2) (12)View Plans

Based on data reported by Hercules ISPs to the FCC, the fastest speeds in the city are available through XFINITY from Comcast. The company offers speeds up to 5,000 Mbps in Hercules. Therefore, the average customer can get up to 1,914 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Hercules?

California customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 4.18 out of 5, which is about average for the average across all internet providers in the country. Verizon is rated in second place for affordability by the company’s Hercules customers with an average price rating of 3.75 out of 5.

The chart and graph below show how customers in Hercules, California, and the United States rated the affordability of their internet service.

Rated Affordability in Hercules


XFINITY3.123.03
T-Mobile Home Internet4.184.11
Verizon3.753.50
AT&T3.213.51
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeHercules AffordabilityCalifornia AffordabilityNational AffordabilityFor Service
XFINITY (1) (193) (2164)View Plans
T-Mobile Home Internet (0) (22) (284)View Plans
Verizon (0) (24) (723)View Plans
AT&T (0) (107) (924)View Plans
HughesNet (0) (1) (18)View Plans
Viasat (0) (1) (11)View Plans
EarthLink (0) (2) (12)View Plans
Unwired (0) (1) (1)View Plans

Hercules Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Hercules below, including the metrics used and how Hercules compares to the rest of California and nation.

Hercules ISP Report Card: B-
Metric

(hover for details)
Hercules California USA
14.91% 56.12% 67.25%
2,284 Mbps 3,631 Mbps 3,293 Mbps
7.2 7.4 6.8

 

Hercules Digital Connectivity Index: 89 / 100
Metric

(hover for details)
Hercules California USA
2.9 3.0 2.7
18% 15% 14%
98% 96% 95%
96% 93% 90%
86% 78% 75%
86% 79% 76%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Hercules ISP Report Card & Digital Connectivity Index

The ISP Report Card in Hercules is B-, which is much better than other cities. The local demand for broadband internet connectivity in Hercules is high with a score of 89 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Hercules have done a great job meeting the needs of its residents.

The Hercules ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

96% of Hercules households have an internet connection despite having 99.87% availability. 86% of households have fiber, cable, or DSL, 8% have satellite, 0% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 86% of households have a broadband connection such as fiber, cable or DSL available to their home, 86% subscribe to it. A very large amount of Hercules residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Hercules?

Rodeo, CA

  • ISP Report Card: B+
  • Digital Connectivity Index: 88 / 100
Pinole, CA

  • ISP Report Card: B+
  • Digital Connectivity Index: 76 / 100
Tormey, CA

  • ISP Report Card: C
  • Digital Connectivity Index: 81 / 100
El Sobrante, CA

  • ISP Report Card: B+
  • Digital Connectivity Index: 88 / 100
Crockett, CA

  • ISP Report Card: A-
  • Digital Connectivity Index: 69 / 100
San Pablo, CA

  • ISP Report Card: A-
  • Digital Connectivity Index: 70 / 100
Port Costa, CA

  • ISP Report Card: C-
  • Digital Connectivity Index: 74 / 100
North Richmond, CA

  • ISP Report Card: A
  • Digital Connectivity Index: 76 / 100
El Cerrito, CA

  • ISP Report Card: A
  • Digital Connectivity Index: 79 / 100

How Much Speed does a Hercules Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Hercules is 2.9, which is smaller than the California average of 3.0 and larger than the national average of 2.7. Hercules's average household income is $135,952 which is much higher than the California average of $108,618 and much higher than the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.

Hercules also has 15% of its population enrolled in school between the 6th grade and college level, this is lower than the California average of 17%. Additionally, 18% of residents work from home, which is higher than the 15% of residents in California who work from home. This and other factors you can see above show us that the community of Hercules has a very high need for internet connectivity and speeds.

Compared to the rest of the country, Hercules households are much more technology-engaged. 98% of households have some sort of computing device, 92% have desktops or laptops in the home, and 96% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Hercules?

EarthLink Fiber in Hercules, CA

EarthLink logo

Availability:

14.9%

Customer Rating:

4.2 of 5 stars

(5)

Avg. Download Speed

4,328 Mbps

EarthLink offers Fiber service to 14.9% of Hercules homes. Across the city, EarthLink Fiber has speeds up to 4,328 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Hercules from EarthLink in terms of customer satisfaction.

AT&T Fiber in Hercules, CA

AT&T logo

Availability:

14.9%

Customer Rating:

3.9 of 5 stars

(544)

Avg. Download Speed

4,328 Mbps

AT&T offers Fiber service to 14.9% of Hercules homes. Across the city, AT&T Fiber has speeds up to 4,328 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated higher than other types of internet service available in Hercules from AT&T in terms of customer satisfaction.

Which Cable Internet Providers are Available in Hercules?

XFINITY Cable in Hercules, CA

XFINITY logo

Availability:

99.7%

Customer Rating:

3.3 of 5 stars

(1,910)

Avg. Download Speed

1,914 Mbps

XFINITY from Comcast offers Cable service to 99.7% of Hercules homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,914 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 227 Mbps throughout the city. XFINITY Cable is rated about the same as other types of internet service available in Hercules from XFINITY in terms of customer satisfaction.

Which DSL Internet Providers are Available in Hercules?

EarthLink DSL in Hercules, CA

EarthLink logo

Availability:

97.1%

Customer Rating:

3.8 of 5 stars

(4)

Avg. Download Speed

76 Mbps

EarthLink offers DSL service to 97.1% of Hercules homes. Across the city, EarthLink DSL has speeds up to 76 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 16 Mbps throughout the city. EarthLink DSL is rated the same as other types of internet service available in Hercules from EarthLink in terms of customer satisfaction.

AT&T DSL in Hercules, CA

AT&T logo

Availability:

97.1%

Customer Rating:

3.3 of 5 stars

(304)

Avg. Download Speed

76 Mbps

AT&T offers DSL service to 97.1% of Hercules homes. Across the city, AT&T DSL has speeds up to 76 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 16 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Hercules from AT&T in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Hercules?

T-Mobile Home Internet Fixed Wireless in Hercules, CA

T-Mobile Home Internet logo

Availability:

94.1%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

70 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 94.1% of Hercules homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 70 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Hercules from T-Mobile Home Internet in terms of customer satisfaction.

Verizon Fixed Wireless in Hercules, CA

Verizon logo

Availability:

86.6%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

300 Mbps

Verizon offers Fixed Wireless service to 86.6% of Hercules homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps, with speeds from 300 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 20, with an average of 20 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in Hercules from Verizon in terms of customer satisfaction.

EarthLink Fixed Wireless in Hercules, CA

EarthLink logo

Availability:

73.7%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

46 Mbps

EarthLink offers Fixed Wireless service to 73.7% of Hercules homes. Across the city, EarthLink Fixed Wireless has speeds up to 46 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.7 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in Hercules from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Hercules, CA

AT&T logo

Availability:

73.7%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

46 Mbps

AT&T offers Fixed Wireless service to 73.7% of Hercules homes. Across the city, AT&T Fixed Wireless has speeds up to 46 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.7 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in Hercules from AT&T in terms of customer satisfaction.

Unwired Fixed Wireless in Hercules, CA

Unwired logo

Availability:

71.7%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

300 Mbps

Unwired offers Fixed Wireless service to 71.7% of Hercules homes. Across the city, Unwired Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps, with speeds from 300 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 25 and as high as 25, with an average of 25 Mbps throughout the city. Unwired Fixed Wireless is rated other types of internet service available in Hercules from Unwired in terms of customer satisfaction.

Which ISP Should You Choose in Hercules?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Hercules is T-Mobile Home Internet.
  • The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Hercules is T-Mobile Home Internet.
  • HughesNet, AT&T, Viasat, XFINITY from Comcast, and EarthLink has the broadest coverage in Hercules, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Hercules compare to other cities with a similar population?

To see how Hercules stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Hercules's B- ISP Report Card and 89 / 100 Digital Connectivity Index.

Lake Zurich, IL

  • ISP Report Card: B-
  • Digital Connectivity Index: 90 / 100
Jacksonville, AL

  • ISP Report Card: B-
  • Digital Connectivity Index: 46 / 100
Jacksonville, IL

  • ISP Report Card: A-
  • Digital Connectivity Index: 40 / 100
Jasmine Estates, FL

  • ISP Report Card: A-
  • Digital Connectivity Index: 65 / 100
Jasper, IN

  • ISP Report Card: B
  • Digital Connectivity Index: 48 / 100
Jollyville, TX

  • ISP Report Card: B+
  • Digital Connectivity Index: 79 / 100
Westerly, RI

  • ISP Report Card: B+
  • Digital Connectivity Index: 57 / 100
Kerman, CA

  • ISP Report Card: B-
  • Digital Connectivity Index: 47 / 100
Westbury, NY

  • ISP Report Card: A-
  • Digital Connectivity Index: 75 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in California

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