8 Best Internet Providers in Highland Hills, San Antonio, TX

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Highland Hills, San Antonio, TX for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your neighborhood.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Highland Hills ratings may vary and are shown below.

1. Internet Providers
   

 » 

2. San Antonio
   

 » 

3. Highland Hills, San Antonio, TX Internet Service Providers
   

Who is the Best Internet Provider in Highland Hills, San Antonio, TX?

Spectrum is the best internet provider in Highland Hills based on San Antonio customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Spectrum had the best reviews at the local, state, and national levels versus all available providers in Highland Hills, making it a solid recommendation among providers with reviews. Spectrum is an option for 98.82% of the neighborhood.

The chart and table below show average customer ratings from customers in Highland Hills, Texas, and customers throughout the country.

Top Rated Internet Providers in Highland Hills

Local, State, and National Ratings for all Highland Hills Internet Providers

Based on 389 reviews from San Antonio internet customers, Spectrum is the best internet service provider for Highland Hills residents. Spectrum was rated at an average of 3.57 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in San Antonio, with 2.50 out of 5 stars and 94.6% coverage in Highland Hills.

At a national level, based on 3712 national reviews for any of the providers listed above, Alamo Broadband is rated higher than any other provider, with a rating of 3.00 out of 5.

Who is the Fastest Internet Provider in Highland Hills?

According to unbiased feedback from real internet customers in the neighborhood, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, EarthLink and AT&T should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Highland Hills

	ISP / Tech Type	Max Advertised Speed
	AT&T	5,000 Mbps
	EarthLink	5,000 Mbps
	Alamo Broadband	1,000 Mbps
	Verizon	1,000 Mbps
	Spectrum	1,000 Mbps
	VTX1 Companies	400 Mbps
	Ziplink Internet	100 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Highland Hills

Based on data reported by Highland Hills ISPs to the FCC, the fastest speeds in the neighborhood are available through EarthLink and AT&T. These internet providers offer speeds up to 5,000 Mbps in Highland Hills. Therefore, the average customer can get up to 4,477 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the neighborhood rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Highland Hills?

San Antonio customers rate T-Mobile Home Internet as the cheapest internet service provider in city. Data comes from customers in the city rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 3.50 out of 5, which is much lower than the average across all internet providers in the country. Spectrum is rated in second place for affordability by the company’s Highland Hills customers with an average price rating of 2.00 out of 5.

The chart and graph below show how customers in Highland Hills, San Antonio, and the United States rated the affordability of their internet service.

Rated Affordability in Highland Hills

Highland Hills Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the neighborhood and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Highland Hills below, including the metrics used and how Highland Hills compares to the rest of San Antonio and nation.

Highland Hills ISP Report Card: A-

	Metric (hover for details)	Highland Hills	Texas	USA
	Fiber Availability Percent The percentage of households in Highland Hills that have a Fiber internet connection available to their home.	95.25%	87.58%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	4,511 Mbps	4,432 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Highland Hills.	7.9	8.6	6.8

 

Highland Hills Digital Connectivity Index: 45 / 100

	Metric (hover for details)	Highland Hills	Texas	USA
	Average Household SizeA larger household size in a neighborhood indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.7	2.8	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	7%	13%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	92%	96%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	82%	91%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	61%	76%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	61%	77%	76%

Highland Hills ISP Report Card & Digital Connectivity Index

The ISP Report Card in Highland Hills is A-, which is comparable to other neighborhoods. The local demand for broadband internet connectivity in Highland Hills is high with a score of 45 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Highland Hills have done a average job meeting the needs of its residents.

The Highland Hills ISP Report Card evaluates the neighborhood on availability and speed metrics compared to other neighborhoods in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a neighborhood needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

82% of Highland Hills households have an internet connection despite having 98.88% availability. 61% of households have fiber, cable, or DSL, 7% have satellite, 0% are still on dial-up, and 7% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 61% of households have a broadband connection such as fiber, cable or DSL available to their home, 61% subscribe to it. A moderate amount of Highland Hills residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Neighborhoods Compare to Highland Hills?

How Much Speed does a Highland Hills Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Highland Hills is 2.7, which is smaller than the San Antonio average of 2.8 and larger than the national average of 2.7. Highland Hills's average household income is $44,155 which is much lower than the San Antonio average of $87,706 and much lower than the national average of $90,606. Homes with more people living in them and with lower incomes tend to indicate a fairly average device usage pattern.

Highland Hills also has 14% of its population enrolled in school between the 6th grade and college level, this is lower than the San Antonio average of 17%. Additionally, 7% of residents work from home, which is lower than the 13% of residents in San Antonio who work from home. This and other factors you can see above show us that the community of Highland Hills has an average need for internet connectivity and speeds.

Compared to the rest of the country, Highland Hills households are about average when it comes to technological engagement. 92% of households have some sort of computing device, 62% have desktops or laptops in the home, and 90% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Highland Hills?

Which Cable Internet Providers are Available in Highland Hills?

Which DSL Internet Providers are Available in Highland Hills?

Which Fixed Wireless and LTE Internet Providers are Available in Highland Hills?

Which ISP Should You Choose in Highland Hills?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Highland Hills is Spectrum.
• The fastest internet provider should be EarthLink and AT&T. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Highland Hills is T-Mobile Home Internet.
• AT&T, EarthLink, HughesNet, and Viasat has the broadest coverage in Highland Hills, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Highland Hills compare to other cities with a similar population?

To see how Highland Hills stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Highland Hills's A- ISP Report Card and 45 / 100 Digital Connectivity Index.