Best Internet Providers in Jackson, TN
All 7 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Jackson, TN
Jackson has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Jackson.
Ranks compare Jackson with the 749 US small cities (50,000 to 99,999 people), the tiers of our fastest-cities rankings.
The Best Internet in Jackson, TN at a Glance
Jackson Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
Jackson Energy Authority
Connection
Customer Rating
Fiber
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Jackson ratings may vary and are shown below.
Who is the Best Internet Provider in Jackson, TN?
AT&T is the highest-rated internet provider in Jackson based on 97 Tennessee customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-877-610-1219
Which Providers are Available at my Home in Jackson?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Jackson
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- Spectrum - cable coverage map
- Jackson Energy Authority - fiber coverage map
- Verizon - fixed wireless coverage map
- Aeneas - fiber coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- Spectrum - fiber coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
How Jackson Compares to Places Its Size
Jackson's report card score is tied 100th of 749 and its connectivity index is tied 624th of 749.
| Measure | Jackson | Rank among US small cities (50,000 to 99,999 people) | Madison County | Tennessee | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 98.9% | Tied 35th of 749 | 99.0% | 84.4% | 71.5% | Aloha, OR and Shawnee, KS (100.0%) |
| Average top speed | 2,452 Mbps | 554th of 749 | 2,191 Mbps | 5,177 Mbps | 3,486 Mbps | Layton, UT (9,808 Mbps) |
| Providers at a typical address | 7.6 | Tied 353rd of 749 | 7.2 | 7.3 | 7.1 | Guaynabo, PR (14.3) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.4 | Tied 561st of 749 | 2.4 | 2.5 | 2.7 | Pacoima, CA and Spring Valley, NY (4.3) |
| Workers who work from home | 9% | Tied 602nd of 749 | 9% | 13% | 15% | Danville, CA and Potomac, MD and 2 more (39%) |
| Homes with a computer, tablet or phone | 93% | Tied 683rd of 749 | 93% | 95% | 96% | Atascocita, TX and Eastvale, CA and 8 more (100%) |
| Homes with internet | 89% | Tied 605th of 749 | 89% | 90% | 91% | Centreville, VA and Danville, CA and 2 more (99%) |
| Homes on fiber, cable or DSL | 78% | Tied 434th of 749 | 77% | 74% | 76% | Flower Mound, TX and Johns Creek, GA and 1 more (93%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 72% | Tied 654th of 749 | 73% | 76% | 81% | Sammamish, WA (99%) |
| Median household income | $62,008 | 684th of 749 | $64,646 | $79,063 | $93,246 | Potomac, MD ($227,882) |
| Residents in school (6th grade to college) | 17% | Tied 214th of 749 | 16% | 15% | 16% | East Lansing, MI (58%) |
Fiber reaches 98.9% of homes in Jackson, against 99.0% across Madison County and 84.4% across Tennessee. Households in Jackson are smaller than the US average (2.4 people against 2.7); 9% of workers work from home (US 15%); and the median household income is $62,008 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Jackson
Which Fiber Internet Providers are Available in Jackson?
Jackson Energy Authority Fiber in Jackson, TN
Availability:
94.1%
Customer Rating:
(4)
Avg. Download Speed
1,000 Mbps
Jackson Energy Authority offers Fiber service to 94.1% of Jackson homes. Across the city, Jackson Energy Authority Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
EarthLink Fiber in Jackson, TN
Availability:
48.1%
Customer Rating:
(6)
Avg. Download Speed
3,989 Mbps
EarthLink offers Fiber service to 48.1% of Jackson homes. Across the city, EarthLink Fiber has speeds up to 3,989 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Jackson from EarthLink in terms of customer satisfaction.
AT&T Fiber in Jackson, TN
Availability:
48.1%
Customer Rating:
(542)
Avg. Download Speed
3,989 Mbps
AT&T offers Fiber service to 48.1% of Jackson homes. Across the city, AT&T Fiber has speeds up to 3,989 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated lower than other types of internet service available in Jackson from AT&T in terms of customer satisfaction.
Aeneas Fiber in Jackson, TN
Availability:
12.7%
Customer Rating:
(3)
Avg. Download Speed
1,000 Mbps
Aeneas Internet and Telephone offers Fiber service to 12.7% of Jackson homes. Across the city, Aeneas Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Spectrum Fiber in Jackson, TN
Availability:
2.4%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 2.4% of Jackson homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Jackson?
T-Mobile Home Internet Fixed Wireless in Jackson, TN
Availability:
97.3%
Customer Rating:
(342)
Avg. Download Speed
70 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 97.3% of Jackson homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 70 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the city.
Verizon Fixed Wireless in Jackson, TN
Availability:
90.5%
Customer Rating:
(362)
Avg. Download Speed
223 Mbps
Verizon offers Fixed Wireless service to 90.5% of Jackson homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 223 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 16 Mbps throughout the city.
EarthLink Fixed Wireless in Jackson, TN
Availability:
81.4%
Customer Rating:
(4)
Avg. Download Speed
39 Mbps
EarthLink offers Fixed Wireless service to 81.4% of Jackson homes. Across the city, EarthLink Fixed Wireless has speeds up to 39 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.1 Mbps throughout the city.
AT&T Fixed Wireless in Jackson, TN
Availability:
81.4%
Customer Rating:
(205)
Avg. Download Speed
39 Mbps
AT&T offers Fixed Wireless service to 81.4% of Jackson homes. Across the city, AT&T Fixed Wireless has speeds up to 39 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.1 Mbps throughout the city.
Which Cable Internet Providers are Available in Jackson?
Spectrum Cable in Jackson, TN
Availability:
95.6%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 95.6% of Jackson homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Jackson?
EarthLink DSL in Jackson, TN
Availability:
51.5%
Customer Rating:
(5)
Avg. Download Speed
10 Mbps
EarthLink offers DSL service to 51.5% of Jackson homes. Across the city, EarthLink DSL has speeds up to 10 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 5.0, with an average of 1.1 Mbps throughout the city. EarthLink DSL is rated higher than other types of internet service available in Jackson from EarthLink in terms of customer satisfaction.
AT&T DSL in Jackson, TN
Availability:
51.5%
Customer Rating:
(304)
Avg. Download Speed
10 Mbps
AT&T offers DSL service to 51.5% of Jackson homes. Across the city, AT&T DSL has speeds up to 10 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 5.0, with an average of 1.1 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Jackson from AT&T in terms of customer satisfaction.
Internet in Jackson by Neighborhood and ZIP Code
Jackson has 2 ZIP codes with their own pages. Each row links to that place’s page.
Neighborhoods in Jackson
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Jackson
How Jackson Compares to Nearby Places
The 10 places nearest to Jackson that have their own pages are all within 10 miles. Among them, Oakfield has the most homes with fiber (100.0%) and Spring Creek the fewest (89.3%); Jackson has 98.9%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Jackson (this page) | 80,017 | 98.9% | 2,452 Mbps | 7.6 | A- | 56/100 |
| Three Way | 2,080 | 96.3% | 1,748 Mbps | 7.4 | B+ | 67/100 |
| Oakfield | 1,881 | 100.0% | 1,000 Mbps | 7.6 | B+ | 67/100 |
| East Union | 1,221 | 100.0% | 1,000 Mbps | 6.4 | B | 45/100 |
| Spring Creek | 1,095 | 89.3% | 928 Mbps | 6 | C+ | 64/100 |
| Malesus | 1,014 | 100.0% | 1,185 Mbps | 5.2 | B | 58/100 |
| Madison Hall | 587 | 100.0% | 1,000 Mbps | 5 | B- | 45/100 |
| Gum Flat | 578 | 100.0% | 1,000 Mbps | 6.1 | B | 56/100 |
| Huntersville | 533 | 100.0% | 1,000 Mbps | 6.7 | B | 51/100 |
| Windy City | 467 | 100.0% | 1,000 Mbps | 7.6 | B+ | 68/100 |
| Westover | 72 | 100.0% | 1,000 Mbps | 6.6 | B | 42/100 |
Who is the Fastest Internet Provider in Jackson?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Spectrum. On the other hand, based on data provided by the internet providers to the FCC, AT&T and EarthLink should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Jackson
| AT&T | 5,000 |
|---|---|
| EarthLink | 5,000 |
| Spectrum | 1,000 |
| Jackson Energy Authority | 1,000 |
| Aeneas Internet and Telephone | 1,000 |
| Verizon | 300 |
| T-Mobile Home Internet | 100 |
| Viasat | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Jackson. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Jackson Internet Providers
Based on 97 reviews from Tennessee internet customers, AT&T is the best internet service provider for Jackson residents. AT&T was rated at an average of 3.71 out of 5 in our report for overall customer satisfaction. Spectrum wins for second-place in Tennessee, with 3.67 out of 5 stars and 95.6% coverage in Jackson.
At a national level, based on 4180 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Jackson Internet Providers
The table below shows average customer ratings from customers in Jackson, Tennessee, and customers throughout the country.
| ISP / Tech Type | Jackson Overall | Tennessee Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| AT&T |  (1) | (35) | (1051) | View Plans | ||
| Jackson Energy Authority | (4) | (4) | (4) | View Plans | ||
| Spectrum | (3) | (39) | (1949) | View Plans | ||
| Aeneas |  (0) | (3) | (3) | View Plans | ||
| EarthLink | (0) |  (1) | (15) | View Plans | ||
| T-Mobile Home Internet | (0) | (6) | (342) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| Viasat | (0) | (1) |  (12) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans |
Customer Ratings for Internet Provider Speeds in Jackson
Based on data reported by Jackson ISPs to the FCC, the fastest speeds in the city are available through AT&T and EarthLink. These internet providers offer speeds up to 5,000 Mbps in Jackson. Therefore, the average customer can get up to 2,081 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Spectrum. This indicates Spectrum reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Jackson Speed | Tennessee Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Jackson Energy Authority | (4) | (4) | (4) | View Plans | ||
| Spectrum | (3) | (39) | (1949) | View Plans | ||
| AT&T | (1) | (35) | (1051) | View Plans | ||
| Aeneas | (0) | (3) | (3) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| T-Mobile Home Internet | (0) | (6) | (342) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans |
Who is the Cheapest Internet Provider in Jackson?
Of the providers in Jackson, customers rate AT&T the best for price. Data comes from customers rating their satisfaction with pricing: in Jackson where enough of them have reviewed a provider, otherwise across Tennessee or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
AT&T is rated 5.00 out of 5 for price, which is much higher than the average across all internet providers in the country. EarthLink is rated second for affordability, with an average price rating of 1.00 out of 5.
The table below shows how customers in Jackson, Tennessee, and the United States rated the affordability of their internet service.
Rated Affordability in Jackson
| ISP / Tech Type | Jackson Affordability | Tennessee Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (1) | (35) | (1051) | View Plans | ||
| Aeneas | (0) | (3) | (3) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| T-Mobile Home Internet | (0) | (6) | (342) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Spectrum | (3) | (39) | (1949) | View Plans | ||
| Jackson Energy Authority | (4) | (4) | (4) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans |
Customer Reviews for Internet Service Providers in Tennessee
Customer Reviews
Eric S.
Jackson Energy Authority Fiber
July 04, 2025 I like the speed of my internet provider, however I do think the amount I pay is a bit excessive. It's not the worst provider in my area but I wish it was $10 cheaper than it currently is. It's fiber internet access so the speed is great and the equipment they provided work very well.
A Jackson, TN Customer
Spectrum Cable
July 03, 2025 Leigh Ann H.
Jackson Energy Authority Fiber
March 11, 2025 Overall, it's fine- just okay, I guess. Most days, it functions flawlessly, but sometimes it will act glitchy, most times by just providing spotty coverage where it dips in and out. When it does that, we reboot the system and that normally resolves the issue. We have had to call them out before to look at it, but that isn't the norm. As far as speed goes, it could be faster, but it seems sufficient for what we need, and it isn't worth paying more for the next fastest service they offer.
Mariah B
AT&T Fixed Wireless
January 05, 2025 My internet from AT&T goes the speed I need it to. There is a program going on in my neighbor hood where we can get $30 internet services.
Louis J
Spectrum Fiber
August 17, 2024 The pricing is a little bit high relative to other ISP's. Most times of the day there are no problems with speed, but occasionally there can be significant slowdowns, especially weekdays after 5PM. I am currently looking into other options for a service provided. My area, however, has a very limited range of options.
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Which ISP Should You Choose in Jackson?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Jackson is AT&T.
- The fastest internet provider should be AT&T and EarthLink. Considering speed for the money and reliability in speeds, Spectrum may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Jackson is AT&T.
- Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Jackson, available to 97.3% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.