Best Internet Providers in Jackson, TX
All 2 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Jackson, TX
Jackson has 2 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. DSL and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 2 available internet technologies in Jackson.
Ranks compare Jackson with the 31,388 US places under 1,000 people, the tiers of our fastest-cities rankings.
The Best Internet in Jackson, TX at a Glance
Jackson Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Windstream
Connection
Customer Rating
DSL
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Jackson ratings may vary and are shown below.
Who is the Best Internet Provider in Jackson, TX?
T-Mobile Home Internet is the best internet provider in Jackson based on Texas customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Jackson, making it a solid recommendation among providers with reviews. Unfortunately, T-Mobile Home Internet is an option for 33.43% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Jackson?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Jackson
How Jackson Compares to Places Its Size
Jackson's report card score is in the bottom 3% and its connectivity index is in the bottom 34%.
| Measure | Jackson | Rank among US places under 1,000 people | Shelby County | Texas | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 0.0% | bottom 22% | 43.7% | 82.8% | 71.5% | 6,946 places at 100.0% |
| Average top speed | 78 Mbps | bottom 5% | 597 Mbps | 4,265 Mbps | 3,486 Mbps | Fairmount, TN and Falling Water, TN and 5 more (25,000 Mbps) |
| Providers at a typical address | 1.4 | bottom 7% | 3.8 | 8.1 | 7.1 | Los Prados, PR (15.1) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.5 | top 40% | 2.6 | 2.8 | 2.7 | Paguate, NM (13.4) |
| Workers who work from home | 2% | bottom 8% | 6% | 15% | 15% | Boys Town, NE (100%) |
| Homes with a computer, tablet or phone | 96% | top 23% | 93% | 96% | 96% | 1,494 places at 100% |
| Homes with internet | 73% | bottom 11% | 82% | 92% | 91% | 370 places at 100% |
| Homes on fiber, cable or DSL | 48% | bottom 32% | 45% | 74% | 76% | 23 places at 100% |
| More about the households here | ||||||
| Homes with a desktop or laptop | 47% | bottom 5% | 65% | 80% | 81% | 72 places at 100% |
| Median household income | $54,253 | bottom 21% | $51,021 | $92,311 | $93,246 | 22 places at $250,001 |
| Residents in school (6th grade to college) | 17% | top 13% | 18% | 17% | 16% | University at Buffalo, NY (100%) |
Fiber reaches 0.0% of homes in Jackson, against 43.7% across Shelby County and 82.8% across Texas. Households in Jackson are smaller than the US average (2.5 people against 2.7); 2% of workers work from home (US 15%); and the median household income is $54,253 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Jackson
Which Fiber Internet Providers are Available in Jackson?
According to the most recently submitted data by internet service providers to the FCC, there are currently no fiber providers available in Jackson, TX.
Which Fixed Wireless and LTE Internet Providers are Available in Jackson?
T-Mobile Home Internet Fixed Wireless in Jackson, TX
Availability:
33.4%
Customer Rating:
(342)
Avg. Download Speed
25 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 33.4% of Jackson homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Which Cable Internet Providers are Available in Jackson?
According to the most recently submitted data by internet service providers to the FCC, there are currently no cable providers available in Jackson, TX.
Which DSL Internet Providers are Available in Jackson?
Windstream DSL in Jackson, TX
Availability:
88.0%
Customer Rating:
(52)
Avg. Download Speed
75 Mbps
Windstream offers DSL service to 88.0% of Jackson homes. Across the city, Windstream DSL is the only type of service available from the company, with speeds up to 75 Mbps, with speeds from 10 Mpbs up to 200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 8.3 Mbps throughout the city.
Internet in Jackson by Neighborhood and ZIP Code
Each row links to that place’s page.
Neighborhoods in Jackson
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Jackson
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
How Jackson Compares to Nearby Places
The 10 places nearest to Jackson that have their own pages are all within 12 miles, 4 of them in Louisiana. Among them, Tenaha has the most homes with fiber (53.6%) and Logansport, LA the fewest (1.1%); Jackson has 0.0%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Jackson (this page) | 667 | 0.0% | 78 Mbps | 1.4 | F | 32/100 |
| Tenaha | 2,643 | 53.6% | 902 Mbps | 3.3 | D+ | 30/100 |
| Logansport, LA | 2,036 | 1.1% | 783 Mbps | 4.6 | D | 28/100 |
| Joaquin | 1,763 | 21.1% | 536 Mbps | 1.9 | D- | 29/100 |
| Shelbyville | 1,304 | 9.3% | 405 Mbps | 2.6 | D- | 19/100 |
| James | 1,136 | 20.7% | 490 Mbps | 4.1 | D | 26/100 |
| Paxton | 1,054 | 10.3% | 208 Mbps | 1.7 | D- | 30/100 |
| Stanley, LA | 970 | 0.0% | 241 Mbps | 2.4 | F | 10/100 |
| Campti | 635 | 1.6% | 126 Mbps | 1.8 | D- | 23/100 |
| Longstreet, LA | 599 | 0.0% | 50 Mbps | 1.7 | F | 13/100 |
| Hunter, LA | 253 | 100.0% | 1,000 Mbps | 2.8 | C+ | 39/100 |
Who is the Fastest Internet Provider in Jackson?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Windstream should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Jackson
| Windstream | 200 |
|---|---|
| Viasat | 100 |
| HughesNet | 25 |
| T-Mobile Home Internet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Jackson. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Jackson Internet Providers
Based on 33 reviews from Texas internet customers, T-Mobile Home Internet is the best internet service provider for Jackson residents. T-Mobile Home Internet was rated at an average of 3.97 out of 5 in our report for overall customer satisfaction. Windstream wins for second-place in Texas, with 3.50 out of 5 stars and 88.0% coverage in Jackson.
At a national level, based on 441 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Jackson Internet Providers
The table below shows average customer ratings from customers in Jackson, Texas, and customers throughout the country.
| ISP / Tech Type | Jackson Overall | Texas Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet |  (0) | (29) | (342) | View Plans | ||
| Windstream | (0) |  (4) | (99) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| HughesNet | (0) |  (4) |  (25) | View Plans |
Customer Ratings for Internet Provider Speeds in Jackson
Based on data reported by Jackson ISPs to the FCC, the fastest speeds in the city are available through Windstream. The company offers speeds up to 200 Mbps in Jackson. Therefore, the average customer can get up to 75 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Jackson Speed | Texas Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (29) | (342) | View Plans | ||
| Windstream | (0) | (4) | (99) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| HughesNet | (0) | (4) | (25) | View Plans |
Who is the Cheapest Internet Provider in Jackson?
Of the providers in Jackson, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Jackson where enough of them have reviewed a provider, otherwise across Texas or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 3.97 out of 5 for price, which is similar to the average across all internet providers in the country. Windstream is rated second for affordability, with an average price rating of 3.75 out of 5.
The table below shows how customers in Jackson, Texas, and the United States rated the affordability of their internet service.
Rated Affordability in Jackson
| ISP / Tech Type | Jackson Affordability | Texas Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (29) | (342) | View Plans | ||
| Windstream | (0) | (4) | (99) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| HughesNet | (0) | (4) | (25) | View Plans |
Customer Reviews for Internet Service Providers in Texas
Customer Reviews
Mike M
Spectrum Cable
November 10, 2026 Frequent outages for extended periods of time. Bastrop, Texas is not serviced well.
Evelyn O.
Optimum Cable
November 05, 2026 It's not the best in the world and they are way too high.
ISPReports User
Peoples Fiber
October 26, 2026 great service and great customer service
Glen M
Brazos Communications Fiber
October 06, 2026 Great
Paul West
Nortex Communications Fiber
October 06, 2026 Rate your provider
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Which ISP Should You Choose in Jackson?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Jackson is T-Mobile Home Internet.
- The fastest internet provider should be Windstream. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Jackson is T-Mobile Home Internet.
- Windstream, Viasat, and HughesNet has the broadest coverage in Jackson, available to 88.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.