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2 Best Internet Providers in Jackson, TX

Find internet availability by address in Jackson, TX

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Jackson ISP Report Card | Business Internet in Jackson

Jackson ISP Report at a Glance
ISP grade Jackson ISP Report Card F
Average speed Download Speed for Most Households 78 Mbps
ISP count Number of Internet Service Providers 2
Customer review count Real Jackson Customer Ratings 0

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Data update information▼

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Jackson has 2 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. DSL and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 2 available internet technologies in Jackson.

Jackson overview

▼

Jackson has 2 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. DSL and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 2 available internet technologies in Jackson.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Windstream

Windstream logo

Availability:

88.0%

Customer Rating:

3.3 of 5 stars

(95)

View Plans

1-866-558-4090 Price: Starting at $19.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Jackson.

Max Download Speed InfoCalculated from the maximum speeds available to most Jackson residents, weighted by block population.

Customer Rating

DSL

88.0%

75 Mbps

200 Mbps

DSL: 3.0 of 5 stars

(51)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

33.4%

Customer Rating:

4.0 of 5 stars

(322)

View Plans

1-833-601-2935 Price: Starting at $45.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Jackson.

Max Download Speed InfoCalculated from the maximum speeds available to most Jackson residents, weighted by block population.

Customer Rating

Fixed Wireless

33.4%

25 Mbps

25 Mbps

Wireless: 4.0 of 5 stars

(322)

Above are the top 4 providers in Jackson, TX for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Jackson residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

4.0 of 5 stars

(58)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Jackson ratings may vary and are shown below.

Who is the Best Internet Provider in Jackson, TX?

T-Mobile Home Internet is the best internet provider in Jackson based on Texas customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Jackson, making it a solid recommendation among providers with reviews. Unfortunately, T-Mobile Home Internet is an option for 33.43% of the city.

The chart and table below show average customer ratings from customers in Jackson, Texas, and customers throughout the country.

Top Rated Internet Providers in Jackson

T-Mobile Home Internet3.974.04
Windstream3.503.34
HughesNet2.002.25
Viasat1.001.67
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Jackson Internet Providers

ISP / Tech TypeJackson OverallTexas OverallNational OverallFor Service
T-Mobile Home Internet (0) (29) (322)View Plans
Windstream (0) (4) (95)View Plans
HughesNet (0) (4) (24)View Plans
Viasat (0) (1) (12)View Plans

Based on 33 reviews from Texas internet customers, T-Mobile Home Internet is the best internet service provider for Jackson residents. T-Mobile Home Internet was rated at an average of 3.97 out of 5 in our report for overall customer satisfaction. Windstream wins for second-place in Texas, with 3.50 out of 5 stars and 88.0% coverage in Jackson.

At a national level, based on 417 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Which Providers are Available at my Home in Jackson?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

Jackson, TX map of internet availability

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Jackson?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Windstream should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Jackson

Max Advertised Speed in Jackson, TX

Windstream200 Mbps
T-Mobile Home Internet25 Mbps

ISP / Tech TypeMax Advertised Speed
Windstream200 Mbps
Viasat100 Mbps
T-Mobile Home Internet25 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Jackson

T-Mobile Home Internet4.003.96
Windstream3.503.40
HughesNet1.752.42
Viasat1.001.25
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeJackson SpeedTexas SpeedNational SpeedFor Service
T-Mobile Home Internet (0) (29) (322)View Plans
Windstream (0) (4) (95)View Plans
HughesNet (0) (4) (24)View Plans
Viasat (0) (1) (12)View Plans

Based on data reported by Jackson ISPs to the FCC, the fastest speeds in the city are available through Windstream. The company offers speeds up to 200 Mbps in Jackson. Therefore, the average customer can get up to 75 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the city rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Jackson?

Texas customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 3.97 out of 5, which is similar to the average across all internet providers in the country. Windstream is rated in second place for affordability by the company’s Jackson customers with an average price rating of 3.75 out of 5.

The chart and graph below show how customers in Jackson, Texas, and the United States rated the affordability of their internet service.

Rated Affordability in Jackson

T-Mobile Home Internet3.974.09
Windstream3.753.05
HughesNet2.502.63
Viasat1.001.33
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeJackson AffordabilityTexas AffordabilityNational AffordabilityFor Service
T-Mobile Home Internet (0) (29) (322)View Plans
Windstream (0) (4) (95)View Plans
HughesNet (0) (4) (24)View Plans
Viasat (0) (1) (12)View Plans

Jackson Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Jackson below, including the metrics used and how Jackson compares to the rest of Texas and nation.

Jackson ISP Report Card: F
Metric

(hover for details)
Jackson Texas USA
0.00% 82.85% 71.53%
78 Mbps 4,265 Mbps 3,583 Mbps
1.4 8.1 7.1

 

Jackson Digital Connectivity Index: 32 / 100
Metric

(hover for details)
Jackson Texas USA
2.5 2.8 2.7
2% 15% 15%
96% 96% 96%
73% 92% 91%
48% 74% 76%
69% 75% 77%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Jackson ISP Report Card & Digital Connectivity Index

The ISP Report Card in Jackson is F, which is comparable to other cities. The local demand for broadband internet connectivity in Jackson is high with a score of 32 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Jackson have done a poor job meeting the needs of its residents.

The Jackson ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

73% of Jackson households have an internet connection despite having 88.01% availability. 48% of households have fiber, cable, or DSL, 21% have satellite, 0% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 48% of households have a broadband connection such as fiber, cable or DSL available to their home, 69% subscribe to it. A moderate amount of Jackson residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Jackson?

Joaquin, TX

  • ISP Report Card: D-
  • Digital Connectivity Index: 29 / 100
James, TX

  • ISP Report Card: D
  • Digital Connectivity Index: 26 / 100
Campti, TX

  • ISP Report Card: D-
  • Digital Connectivity Index: 23 / 100

Logansport, LA

  • ISP Report Card: D
  • Digital Connectivity Index: 28 / 100
Paxton, TX

  • ISP Report Card: D-
  • Digital Connectivity Index: 30 / 100
Stanley, LA

  • ISP Report Card: F
  • Digital Connectivity Index: 10 / 100

Tenaha, TX

  • ISP Report Card: D+
  • Digital Connectivity Index: 30 / 100
Hunter, LA

  • ISP Report Card: C+
  • Digital Connectivity Index: 39 / 100
Longstreet, LA

  • ISP Report Card: F
  • Digital Connectivity Index: 13 / 100

How Much Speed does a Jackson Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Jackson is 2.5, which is smaller than the Texas average of 2.8 and smaller than the national average of 2.7. Jackson’s average household income is $54,253 which is much lower than the Texas average of $92,311 and much lower than the national average of $93,246. Homes with more people living in them and with lower incomes tend to indicate a fairly average device usage pattern.

Jackson also has 17% of its population enrolled in school between the 6th grade and college level, this is higher than the Texas average of 17%. Additionally, 2% of residents work from home, which is lower than the 15% of residents in Texas who work from home. This and other factors you can see above show us that the community of Jackson has a low need for internet connectivity and speeds.

Compared to the rest of the country, Jackson households are more technology-engaged. 96% of households have some sort of computing device, 49% have desktops or laptops in the home, and 94% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Jackson?

According to the most recently submitted data by internet service providers to the FCC, there are currently no fiber providers available in Jackson, TX.

Which Cable Internet Providers are Available in Jackson?

According to the most recently submitted data by internet service providers to the FCC, there are currently no cable providers available in Jackson, TX.

Which DSL Internet Providers are Available in Jackson?

Windstream DSL in Jackson, TX

Windstream logo

Availability:

88.0%

Customer Rating:

3.0 of 5 stars

(51)

Avg. Download Speed

75 Mbps

Windstream offers DSL service to 88.0% of Jackson homes. Across the city, Windstream DSL is the only type of service available from the company, with speeds up to 75 Mbps, with speeds from 10 Mpbs up to 200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 8.3 Mbps throughout the city. Windstream DSL is rated higher than other types of internet service available in Jackson from Windstream in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Jackson?

T-Mobile Home Internet Fixed Wireless in Jackson, TX

T-Mobile Home Internet logo

Availability:

33.4%

Customer Rating:

4.0 of 5 stars

(322)

Avg. Download Speed

25 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 33.4% of Jackson homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Jackson from T-Mobile Home Internet in terms of customer satisfaction.

Which ISP Should You Choose in Jackson?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Jackson is T-Mobile Home Internet.
  • The fastest internet provider should be Windstream. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Jackson is T-Mobile Home Internet.
  • Windstream, Viasat, and HughesNet has the broadest coverage in Jackson, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does Jackson compare to other cities with a similar population?

To see how Jackson stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Jackson’s F ISP Report Card and 32 / 100 Digital Connectivity Index.

Arcadia, KS

  • ISP Report Card: D+
  • Digital Connectivity Index: 39 / 100
Basom, NY

  • ISP Report Card: C-
  • Digital Connectivity Index: 51 / 100
Baldwin, IL

  • ISP Report Card: C+
  • Digital Connectivity Index: 19 / 100

Baggs, WY

  • ISP Report Card: C
  • Digital Connectivity Index: 40 / 100
Aurelian Springs, NC

  • ISP Report Card: C
  • Digital Connectivity Index: 12 / 100
Athol, NY

  • ISP Report Card: C+
  • Digital Connectivity Index: 46 / 100

Atalissa, IA

  • ISP Report Card: C+
  • Digital Connectivity Index: 52 / 100
Arvonia, VA

  • ISP Report Card: C-
  • Digital Connectivity Index: 43 / 100
Arnold, OH

  • ISP Report Card: C
  • Digital Connectivity Index: 93 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Texas

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ISPReports User

AT&T Fixed Wireless

September 30, 2026
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ISPReports User

Tachus Fiber

September 25, 2026
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Sherippa London

Nextlink Fiber

September 20, 2026

My internet has been down for an entire week. No one has called or come by to get it fixed. I keep hearing the same thing. They are waiting for a supervisor's approval for whatever they need approval for- I have no idea.... so what I'm going to do is come to the review board each day and give a low review until they come out and get my internet back up! i thing i know is a bad/low review will run these ratings down. My company needs internet to be able to work, and we can't do that, so we are losing. Nextlink will lose as well! Sherippa London- 979-702-9431

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ISPReports User

Wellcom Technologies Fiber

September 06, 2026
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JO P

Grayson Collin Communications Fiber

August 31, 2026

frequent outages, especially within the last couple months - as of this past week, we have had interruptions 4 times. 1 time was supposedly due to construction fiber cut, but 3 times were over the weekend and not related to construction

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