2 Best Internet Providers in Jacksonburg, WV

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Jacksonburg, WV for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Jacksonburg ratings may vary and are shown below.

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Who is the Best Internet Provider in Jacksonburg, WV?

Citynet is the highest-rated internet provider in Jacksonburg based on 13 West Virginia customer reviews, and Citynet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above. The chart and table below show average customer ratings from customers in Jacksonburg, West Virginia, and customers throughout the country.

Top Rated Internet Providers in Jacksonburg

Local, State, and National Ratings for all Jacksonburg Internet Providers

Based on 13 reviews from West Virginia internet customers, Citynet is the best internet service provider for Jacksonburg residents. Citynet was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. Frontier Communications wins for second-place in West Virginia, with 2.38 out of 5 stars and 91.3% coverage in Jacksonburg.

At a national level, based on 176 national reviews for any of the providers listed above, Citynet is rated higher than any other provider, with a rating of 4.29 out of 5.

Who is the Fastest Internet Provider in Jacksonburg?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by Citynet. On the other hand, based on data provided by the internet providers to the FCC, Frontier Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Jacksonburg

	ISP / Tech Type	Max Advertised Speed
	Frontier Communications	7,000 Mbps
	Citynet	1,000 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Jacksonburg

Based on data reported by Jacksonburg ISPs to the FCC, the fastest speeds in the city are available through Frontier Communications. The company offers speeds up to 7,000 Mbps in Jacksonburg. Therefore, the average customer can get up to 7,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with Citynet. This indicates Citynet reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Jacksonburg?

West Virginia customers rate Citynet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Citynet received a local rating of 3.00 out of 5, which is much lower than the average across all internet providers in the country. Frontier Communications is rated in second place for affordability by the company’s Jacksonburg customers with an average price rating of 2.50 out of 5.

The chart and graph below show how customers in Jacksonburg, West Virginia, and the United States rated the affordability of their internet service.

Rated Affordability in Jacksonburg

Jacksonburg Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Jacksonburg below, including the metrics used and how Jacksonburg compares to the rest of West Virginia and nation.

Jacksonburg ISP Report Card: B

	Metric (hover for details)	Jacksonburg	West Virginia	USA
	Fiber Availability Percent The percentage of households in Jacksonburg that have a Fiber internet connection available to their home.	100.00%	54.33%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	6,478 Mbps	3,623 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Jacksonburg.	2.1	5.5	6.8

 

Jacksonburg Digital Connectivity Index: 38 / 100

	Metric (hover for details)	Jacksonburg	West Virginia	USA
	Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.4	2.5	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	10%	9%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	90%	90%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	84%	85%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	59%	69%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	59%	71%	76%

Jacksonburg ISP Report Card & Digital Connectivity Index

The ISP Report Card in Jacksonburg is B, which is worse than other cities. The local demand for broadband internet connectivity in Jacksonburg is high with a score of 38 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Jacksonburg have done a poor job meeting the needs of its residents.

The Jacksonburg ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

84% of Jacksonburg households have an internet connection despite having 100.00% availability. 59% of households have fiber, cable, or DSL, 23% have satellite, 1% are still on dial-up, and 6% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 59% of households have a broadband connection such as fiber, cable or DSL available to their home, 59% subscribe to it. A low number of Jacksonburg residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Jacksonburg?

How Much Speed does a Jacksonburg Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Jacksonburg is 2.4, which is smaller than the West Virginia average of 2.5 and smaller than the national average of 2.7. Jacksonburg's average household income is $51,696 which is about average for the West Virginia average of $63,443 and much lower than the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

Jacksonburg also has 9% of its population enrolled in school between the 6th grade and college level, this is lower than the West Virginia average of 14%. Additionally, 10% of residents work from home, which is higher than the 9% of residents in West Virginia who work from home. This and other factors you can see above show us that the community of Jacksonburg has a low need for internet connectivity and speeds.

Compared to the rest of the country, Jacksonburg households are more technology-disengaged. 90% of households have some sort of computing device, 80% have desktops or laptops in the home, and 81% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Jacksonburg?

Which Cable Internet Providers are Available in Jacksonburg?

According to the most recently submitted data by internet service providers to the FCC, there are currently no cable providers available in Jacksonburg, WV.

Which DSL Internet Providers are Available in Jacksonburg?

Which Fixed Wireless and LTE Internet Providers are Available in Jacksonburg?

According to the most recently submitted data by internet service providers to the FCC, there are currently no fixed wireless providers available in Jacksonburg, WV.

Which ISP Should You Choose in Jacksonburg?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Jacksonburg is Citynet.
• The fastest internet provider should be Frontier Communications. Considering speed for the money and reliability in speeds, Citynet may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Jacksonburg is Citynet.
• Frontier Communications, HughesNet, and Viasat has the broadest coverage in Jacksonburg, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Jacksonburg compare to other cities with a similar population?

To see how Jacksonburg stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Jacksonburg's B ISP Report Card and 38 / 100 Digital Connectivity Index.