5 Best Internet Providers in Jena, LA
Find internet availability by address in Jena, LA
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Jena ISP Report Card | Business Internet in Jena
| Jena ISP Report Card | C+ | |
| Download Speed for Most Households | 1,410 Mbps | |
| Number of Internet Service Providers | 5 | |
| Real Jena Customer Ratings | 1 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Jena has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Jena.
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Jena has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Jena.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Brightspeed
Connection
Customer Rating
Fiber
DSL
SwyftConnect
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Above are the top 4 providers in Jena, LA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Jena ratings may vary and are shown below.
Who is the Best Internet Provider in Jena, LA?
T-Mobile Home Internet is the best internet provider in Jena based on Louisiana customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Jena, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 58.17% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
The chart and table below show average customer ratings from customers in Jena, Louisiana, and customers throughout the country.
Top Rated Internet Providers in Jena
Local, State, and National Ratings for all Jena Internet Providers
| ISP / Tech Type | Jena Overall | Louisiana Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| SwyftConnect | (1) | (2) | (3) | View Plans | ||
| T-Mobile Home Internet | (0) | (5) | (284) | View Plans | ||
| AT&T | (0) | (30) | (924) | View Plans | ||
| Brightspeed | (0) | (4) | (64) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Based on 42 reviews from Louisiana internet customers, T-Mobile Home Internet is the best internet service provider for Jena residents. T-Mobile Home Internet was rated at an average of 4.60 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Louisiana, with 3.83 out of 5 stars and 46.8% coverage in Jena.
At a national level, based on 1316 national reviews for any of the providers listed above, SwyftConnect is rated higher than any other provider, with a rating of 2.81 out of 5.
Which Providers are Available at my Home in Jena?
a different provider.

Internet Availability Key
Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Jena?
According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Brightspeed should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Jena
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Brightspeed | 2,000 Mbps | ||
| SwyftConnect | 1,000 Mbps | ||
| AT&T | 100 Mbps | ||
| EarthLink | 100 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Jena
| ISP / Tech Type | Jena Speed | Louisiana Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| SwyftConnect | (1) | (2) | (3) | View Plans | ||
| T-Mobile Home Internet | (0) | (5) | (284) | View Plans | ||
| AT&T | (0) | (30) | (924) | View Plans | ||
| Brightspeed | (0) | (4) | (64) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Based on data reported by Jena ISPs to the FCC, the fastest speeds in the city are available through Brightspeed. The company offers speeds up to 2,000 Mbps in Jena. Therefore, the average customer can get up to 1,062 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the city rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Jena?
Louisiana customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet received a local rating of 4.60 out of 5, which is higher than the average across all internet providers in the country. AT&T is rated in second place for affordability by the company’s Jena customers with an average price rating of 3.93 out of 5.
The chart and graph below show how customers in Jena, Louisiana, and the United States rated the affordability of their internet service.
Rated Affordability in Jena
| ISP / Tech Type | Jena Affordability | Louisiana Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| SwyftConnect | (1) | (2) | (3) | View Plans | ||
| T-Mobile Home Internet | (0) | (5) | (284) | View Plans | ||
| AT&T | (0) | (30) | (924) | View Plans | ||
| Brightspeed | (0) | (4) | (64) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Jena Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Jena below, including the metrics used and how Jena compares to the rest of Louisiana and nation.
| Metric
(hover for details)
|
Jena | Louisiana | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Jena that have a Fiber internet connection available to their home. | 73.40% | 63.58% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 1,410 Mbps | 3,179 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Jena. | 5.0 | 6.8 | 6.8 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.7 | 2.6 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 4% | 8% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 92% | 93% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 85% | 85% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 51% | 66% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 62% | 68% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Jena ISP Report Card & Digital Connectivity Index
The ISP Report Card in Jena is C+, which is comparable to other cities. The local demand for broadband internet connectivity in Jena is high with a score of 39 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Jena have done a poor job meeting the needs of its residents.
The Jena ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
85% of Jena households have an internet connection while having 82.80% availability. 51% of households have fiber, cable, or DSL, 21% have satellite, 0% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 51% of households have a broadband connection such as fiber, cable or DSL available to their home, 62% subscribe to it. A moderate amount of Jena residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Jena?
- ISP Report Card: B+
- Digital Connectivity Index: 37 / 100
- ISP Report Card: D
- Digital Connectivity Index: 35 / 100
- ISP Report Card: C
- Digital Connectivity Index: 39 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 25 / 100
- ISP Report Card: D
- Digital Connectivity Index: 33 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 25 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 30 / 100
- ISP Report Card: D-
- Digital Connectivity Index: 45 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 25 / 100
How Much Speed does a Jena Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Jena is 2.7, which is larger than the Louisiana average of 2.6 and smaller than the national average of 2.7. Jena's average household income is $87,579 which is much higher than the Louisiana average of $69,055 and higher than the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.
Jena also has 9% of its population enrolled in school between the 6th grade and college level, this is lower than the Louisiana average of 16%. Additionally, 4% of residents work from home, which is lower than the 8% of residents in Louisiana who work from home. This and other factors you can see above show us that the community of Jena has a low need for internet connectivity and speeds.
Compared to the rest of the country, Jena households are about average when it comes to technological engagement. 92% of households have some sort of computing device, 72% have desktops or laptops in the home, and 87% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Jena?
SwyftConnect Fiber in Jena, LA
SwyftConnect offers Fiber service to 73.4% of Jena homes. Across the city, SwyftConnect Fiber has speeds up to 1,000 Mbps
Brightspeed Fiber in Jena, LA
Brightspeed offers Fiber service to 43.9% of Jena homes. Across the city, Brightspeed Fiber has speeds up to 1,955 Mbps, with speeds from 10 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Brightspeed Fiber. Brightspeed Fiber is rated higher than other types of internet service available in Jena from Brightspeed in terms of customer satisfaction.
Which Cable Internet Providers are Available in Jena?
SwyftConnect Cable in Jena, LA
SwyftConnect offers Cable service to 65.7% of Jena homes. Across the city, SwyftConnect Cable has speeds up to 50 Mbps
Which DSL Internet Providers are Available in Jena?
Brightspeed DSL in Jena, LA
Brightspeed offers DSL service to 75.8% of Jena homes. Across the city, Brightspeed DSL has speeds up to 24 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 2.5 Mbps throughout the city. Brightspeed DSL is rated lower than other types of internet service available in Jena from Brightspeed in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Jena?
T-Mobile Home Internet Fixed Wireless in Jena, LA
T-Mobile Home Internet offers Fixed Wireless service to 58.2% of Jena homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 57 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 10 Mbps throughout the city.
EarthLink Fixed Wireless in Jena, LA
EarthLink offers Fixed Wireless service to 46.8% of Jena homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 45 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.6 Mbps throughout the city.
AT&T Fixed Wireless in Jena, LA
AT&T offers Fixed Wireless service to 46.8% of Jena homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 45 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.6 Mbps throughout the city.
Which ISP Should You Choose in Jena?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Jena is T-Mobile Home Internet.
- The fastest internet provider should be Brightspeed. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Jena is T-Mobile Home Internet.
- Viasat, HughesNet, and Brightspeed has the broadest coverage in Jena, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Jena compare to other cities with a similar population?
To see how Jena stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Jena's C+ ISP Report Card and 39 / 100 Digital Connectivity Index.
- ISP Report Card: A
- Digital Connectivity Index: 42 / 100
- ISP Report Card: A
- Digital Connectivity Index: 61 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 56 / 100
- ISP Report Card: B
- Digital Connectivity Index: 68 / 100
- ISP Report Card: C
- Digital Connectivity Index: 65 / 100
- ISP Report Card: B
- Digital Connectivity Index: 78 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 66 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 65 / 100
- ISP Report Card: B
- Digital Connectivity Index: 71 / 100
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