Best Internet Providers in Johnson City, TN
All 9 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Johnson City, TN
Johnson City has 9 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Johnson City.
Ranks compare Johnson City with the 749 US small cities (50,000 to 99,999 people), the tiers of our fastest-cities rankings.
The Best Internet in Johnson City, TN at a Glance
Johnson City Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Brightspeed
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
BrightRidge
Connection
Customer Rating
Fiber
XFINITY
Connection
Customer Rating
Cable
Spectrum
Connection
Customer Rating
Fiber
Cable
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Johnson City ratings may vary and are shown below.
Who is the Best Internet Provider in Johnson City, TN?
BrightRidge is the highest-rated internet provider in Johnson City based on 184 Tennessee customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
Which Providers are Available at my Home in Johnson City?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Johnson City
- BrightRidge - fiber coverage map
- Brightspeed - fiber coverage map
- XFINITY - cable coverage map
- Spectrum - cable coverage map
- Verizon - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- Spectrum - fiber coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- Brightspeed - dsl coverage map
- Fireball Internet - fixed wireless coverage map
- Brightspeed - fixed wireless coverage map
How Johnson City Compares to Places Its Size
Johnson City's report card score is tied 82nd of 749 and its connectivity index is tied 584th of 749.
| Measure | Johnson City | Rank among US small cities (50,000 to 99,999 people) | Washington County | Tennessee | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 94.5% | Tied 153rd of 749 | 89.0% | 84.4% | 71.5% | Aloha, OR and Shawnee, KS (100.0%) |
| Average top speed | 9,238 Mbps | 5th of 749 | 8,467 Mbps | 5,177 Mbps | 3,486 Mbps | Layton, UT (9,808 Mbps) |
| Providers at a typical address | 7.4 | Tied 384th of 749 | 7.2 | 7.3 | 7.1 | Guaynabo, PR (14.3) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.3 | Tied 635th of 749 | 2.3 | 2.5 | 2.7 | Pacoima, CA and Spring Valley, NY (4.3) |
| Workers who work from home | 13% | Tied 405th of 749 | 13% | 13% | 15% | Danville, CA and Potomac, MD and 2 more (39%) |
| Homes with a computer, tablet or phone | 95% | Tied 539th of 749 | 95% | 95% | 96% | Atascocita, TX and Eastvale, CA and 8 more (100%) |
| Homes with internet | 89% | Tied 605th of 749 | 90% | 90% | 91% | Centreville, VA and Danville, CA and 2 more (99%) |
| Homes on fiber, cable or DSL | 77% | Tied 464th of 749 | 76% | 74% | 76% | Flower Mound, TX and Johns Creek, GA and 1 more (93%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 81% | Tied 468th of 749 | 79% | 76% | 81% | Sammamish, WA (99%) |
| Median household income | $63,870 | 661st of 749 | $66,912 | $79,063 | $93,246 | Potomac, MD ($227,882) |
| Residents in school (6th grade to college) | 19% | Tied 84th of 749 | 17% | 15% | 16% | East Lansing, MI (58%) |
Fiber reaches 94.5% of homes in Johnson City, against 89.0% across Washington County and 84.4% across Tennessee. Households in Johnson City are smaller than the US average (2.3 people against 2.7); 13% of workers work from home (US 15%); and the median household income is $63,870 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Johnson City
Which Fiber Internet Providers are Available in Johnson City?
Brightspeed Fiber in Johnson City, TN
Availability:
90.4%
Customer Rating:
(31)
Avg. Download Speed
1,999 Mbps
Brightspeed offers Fiber service to 90.4% of Johnson City homes. Across the city, Brightspeed Fiber has speeds up to 1,999 Mbps, with speeds from 940 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Brightspeed Fiber. Brightspeed Fiber is rated lower than other types of internet service available in Johnson City from Brightspeed in terms of customer satisfaction.
BrightRidge Fiber in Johnson City, TN
Availability:
88.3%
Customer Rating:
(8)
Avg. Download Speed
10,000 Mbps
BrightRidge offers Fiber service to 88.3% of Johnson City homes. Across the city, BrightRidge Fiber is the only type of service available from the company, with speeds up to 10,000 Mbps
Spectrum Fiber in Johnson City, TN
Availability:
5.3%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 5.3% of Johnson City homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Johnson City?
T-Mobile Home Internet Fixed Wireless in Johnson City, TN
Availability:
96.1%
Customer Rating:
(342)
Avg. Download Speed
79 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 96.1% of Johnson City homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 79 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 15 Mbps throughout the city.
Verizon Fixed Wireless in Johnson City, TN
Availability:
90.8%
Customer Rating:
(362)
Avg. Download Speed
277 Mbps
Verizon offers Fixed Wireless service to 90.8% of Johnson City homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 277 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 19 Mbps throughout the city.
EarthLink Fixed Wireless in Johnson City, TN
Availability:
89.3%
Customer Rating:
(4)
Avg. Download Speed
28 Mbps
EarthLink offers Fixed Wireless service to 89.3% of Johnson City homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 28 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.6 Mbps throughout the city.
AT&T Fixed Wireless in Johnson City, TN
Availability:
89.3%
Customer Rating:
(205)
Avg. Download Speed
28 Mbps
AT&T offers Fixed Wireless service to 89.3% of Johnson City homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 28 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.6 Mbps throughout the city.
Fireball Internet Fixed Wireless in Johnson City, TN
Availability:
4.4%
Customer Rating:
(0)
Avg. Download Speed
51 Mbps
Fireball Internet offers Fixed Wireless service to 4.4% of Johnson City homes. Across the city, Fireball Internet Fixed Wireless is the only type of service available from the company, with speeds up to 51 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 100, with an average of 36 Mbps throughout the city.
Brightspeed Fixed Wireless in Johnson City, TN
Availability:
1.1%
Customer Rating:
(0)
Avg. Download Speed
10 Mbps
Brightspeed offers Fixed Wireless service to 1.1% of Johnson City homes. Across the city, Brightspeed Fixed Wireless has speeds up to 10 Mbps
Which Cable Internet Providers are Available in Johnson City?
XFINITY Cable in Johnson City, TN
Availability:
58.3%
Customer Rating:
(2077)
Avg. Download Speed
1,257 Mbps
XFINITY from Comcast offers Cable service to 58.3% of Johnson City homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,257 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 50 Mbps throughout the city.
Spectrum Cable in Johnson City, TN
Availability:
54.6%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 54.6% of Johnson City homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Johnson City?
Brightspeed DSL in Johnson City, TN
Availability:
53.8%
Customer Rating:
(43)
Avg. Download Speed
38 Mbps
Brightspeed offers DSL service to 53.8% of Johnson City homes. Across the city, Brightspeed DSL has speeds up to 38 Mbps, with speeds from 10 Mpbs up to 140 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 3.8 Mbps throughout the city. Brightspeed DSL is rated higher than other types of internet service available in Johnson City from Brightspeed in terms of customer satisfaction.
Internet in Johnson City by Neighborhood and ZIP Code
Fiber reaches from 95.2% of homes in 37604 to 98.1% in 37601. Each row links to that place’s page.
Neighborhoods in Johnson City
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Johnson City
How Johnson City Compares to Nearby Places
The 10 places nearest to Johnson City that have their own pages are all within 11 miles. Among them, Unicoi has the most homes with fiber (96.0%) and Watauga the fewest (54.8%); Johnson City has 94.5%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Johnson City (this page) | 92,733 | 94.5% | 9,238 Mbps | 7.4 | A- | 59/100 |
| Elizabethton | 36,674 | 87.3% | 2,277 Mbps | 6.3 | B | 44/100 |
| Jonesborough | 29,162 | 80.2% | 6,819 Mbps | 6.8 | B+ | 57/100 |
| Piney Flats | 8,763 | 94.1% | 5,371 Mbps | 7.3 | A- | 68/100 |
| Telford | 5,097 | 80.6% | 4,330 Mbps | 6.2 | B | 53/100 |
| Unicoi | 4,942 | 96.0% | 1,651 Mbps | 6.8 | B | 53/100 |
| Watauga | 1,633 | 54.8% | 1,545 Mbps | 5.5 | C+ | 46/100 |
| Okolona | 1,248 | 95.9% | 3,777 Mbps | 7.3 | A- | 43/100 |
| Gap Creek | 1,063 | 82.9% | 1,867 Mbps | 6.7 | B | 47/100 |
| Keenburg | 202 | 69.3% | 1,277 Mbps | 6.4 | B- | 21/100 |
| Marbleton | 164 | 37.8% | 4,461 Mbps | 6.5 | B- | 33/100 |
Who is the Fastest Internet Provider in Johnson City?
Based on both FCC data and unbiased customer ratings, the fastest internet in the city comes from BrightRidge.
Data Reported to FCC by ISPs: Average Maximum Available in Johnson City
| BrightRidge | 10,000 |
|---|---|
| Brightspeed | 2,000 |
| XFINITY from Comcast | 2,000 |
| Spectrum | 1,000 |
| Verizon | 300 |
| T-Mobile Home Internet | 100 |
| Viasat | 100 |
| AT&T | 100 |
| EarthLink | 100 |
| Fireball Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Johnson City. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Johnson City Internet Providers
Based on 184 reviews from Tennessee internet customers, BrightRidge is the best internet service provider for Johnson City residents. BrightRidge was rated at an average of 4.50 out of 5 in our report for overall customer satisfaction. Spectrum wins for second-place in Tennessee, with 4.50 out of 5 stars and 55.6% coverage in Johnson City.
At a national level, based on 6636 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Johnson City Internet Providers
The table below shows average customer ratings from customers in Johnson City, Tennessee, and customers throughout the country.
| ISP / Tech Type | Johnson City Overall | Tennessee Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| BrightRidge | (7) | (8) | (8) | View Plans | ||
| Spectrum | (2) | (39) | (1949) | View Plans | ||
| XFINITY | (3) | (84) | (2379) | View Plans | ||
| Brightspeed | (1) | (2) |  (76) | View Plans | ||
| Verizon | (1) | (9) | (816) | View Plans | ||
| AT&T | (0) | (35) | (1051) | View Plans | ||
| EarthLink | (0) |  (1) | (15) | View Plans | ||
| T-Mobile Home Internet | (0) | (6) | (342) | View Plans | ||
| Viasat | (0) | (1) |  (12) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Fireball Internet | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Johnson City
Based on data reported by Johnson City ISPs to the FCC, the fastest speeds in the city are available through BrightRidge. The company offers speeds up to 10,000 Mbps in Johnson City. Therefore, the average customer can get up to 10,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers rated their satisfaction with internet speed highest with BrightRidge. This indicates BrightRidge reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Johnson City Speed | Tennessee Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| BrightRidge | (7) | (8) | (8) | View Plans | ||
| XFINITY | (3) | (84) | (2379) | View Plans | ||
| Spectrum | (2) | (39) | (1949) | View Plans | ||
| Verizon |  (1) | (9) | (816) | View Plans | ||
| Brightspeed | (1) | (2) | (76) | View Plans | ||
| AT&T | (0) | (35) | (1051) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| T-Mobile Home Internet | (0) | (6) | (342) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Fireball Internet | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Johnson City?
Of the providers in Johnson City, customers rate BrightRidge the best for price. Data comes from customers rating their satisfaction with pricing: in Johnson City where enough of them have reviewed a provider, otherwise across Tennessee or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
BrightRidge is rated 4.00 out of 5 for price, which is higher than the average across all internet providers in the country. Spectrum is rated second for affordability, with an average price rating of 4.00 out of 5.
The table below shows how customers in Johnson City, Tennessee, and the United States rated the affordability of their internet service.
Rated Affordability in Johnson City
| ISP / Tech Type | Johnson City Affordability | Tennessee Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| BrightRidge | (7) | (8) | (8) | View Plans | ||
| XFINITY | (3) | (84) | (2379) | View Plans | ||
| Spectrum | (2) | (39) | (1949) | View Plans | ||
| Verizon | (1) | (9) | (816) | View Plans | ||
| AT&T | (0) | (35) | (1051) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| T-Mobile Home Internet | (0) | (6) | (342) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Brightspeed | (1) | (2) | (76) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Fireball Internet | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in Tennessee
Customer Reviews
John L
BrightRidge Fiber
August 26, 2026 Erratic speeds, extremely variable
A Johnson City, TN Customer
Spectrum Cable
June 10, 2026 Lashanda S
Verizon Fixed Wireless
April 14, 2026 My internet provider is very helpful when I call them with a issue about my service. They are also very quick to get the service turned back on should a storm knock the service out. My only problem with the provider is the expensive price.
Zachary S.
BrightRidge Fiber
March 16, 2025 Yes, I recently moved, and I finally got access to fiber internet. Brightridge fiber is absolutely amazing. I love how fast everything is. I’m a huge gamer too, so I’m greatly appreciative of the low ping. I have the gigabit plan, so it’s lightning fast. Both my download and upload speed. For $90 a month, you can’t beat it.
Dunnea R
BrightRidge Fiber
March 14, 2025 Brightridge Internet service was worth waiting for because they are far superior to our previous Internet Service provider. The transition to Brightridge was easy, once they came to our neighborhood, and the technician who came to set it up was friendly and knowledgable. We have had better speed for a lower price than our previous service, and no issues with anything at all.
Rate your provider
Share your experience to help others in your area choose.
Verified customer: we detected your connection is on this provider.
Reviews are independent and unedited. Published after a quick spam check.
Which ISP Should You Choose in Johnson City?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Johnson City is BrightRidge.
- The fastest internet provider should be BrightRidge. Considering speed for the money and reliability in speeds, BrightRidge may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Johnson City is BrightRidge.
- Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Johnson City, available to 96.1% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.