Best Internet Providers in Jolo, WV
All 4 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Jolo, WV
Jolo has 4 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Jolo.
Ranks compare Jolo with the 31,388 US places under 1,000 people, the tiers of our fastest-cities rankings.
The Best Internet in Jolo, WV at a Glance
Jolo Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Shentel
Connection
Customer Rating
Fiber
Frontier
Connection
Customer Rating
DSL
Point Broadband
Connection
Customer Rating
Fiber
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Jolo ratings may vary and are shown below.
Who is the Best Internet Provider in Jolo, WV?
Shentel is the highest-rated internet provider in Jolo based on 17 West Virginia customer reviews, and Point Broadband has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
Which Providers are Available at my Home in Jolo?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Jolo
How Jolo Compares to Places Its Size
Jolo's report card score is in the top 49% and its connectivity index is in the top 4%.
| Measure | Jolo | Rank among US places under 1,000 people | McDowell County | West Virginia | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 96.6% | top 32% | 90.0% | 59.9% | 71.5% | 6,946 places at 100.0% |
| Average top speed | 1,000 Mbps | top 38% | 1,001 Mbps | 3,962 Mbps | 3,486 Mbps | Fairmount, TN and Falling Water, TN and 5 more (25,000 Mbps) |
| Providers at a typical address | 2.7 | bottom 25% | 2.6 | 5.4 | 7.1 | Los Prados, PR (15.1) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 3.6 | top 2% | 2.5 | 2.4 | 2.7 | Paguate, NM (13.4) |
| Workers who work from home | 12% | top 31% | 9% | 10% | 15% | Boys Town, NE (100%) |
| Homes with a computer, tablet or phone | 91% | bottom 40% | 88% | 92% | 96% | 1,494 places at 100% |
| Homes with internet | 92% | top 20% | 86% | 87% | 91% | 370 places at 100% |
| Homes on fiber, cable or DSL | 84% | top 5% | 74% | 70% | 76% | 23 places at 100% |
| More about the households here | ||||||
| Homes with a desktop or laptop | 74% | top 43% | 64% | 71% | 81% | 72 places at 100% |
| Median household income | $34,875 | bottom 3% | $35,553 | $65,649 | $93,246 | 22 places at $250,001 |
| Residents in school (6th grade to college) | 17% | top 13% | 9% | 14% | 16% | University at Buffalo, NY (100%) |
Fiber reaches 96.6% of homes in Jolo, against 90.0% across McDowell County and 59.9% across West Virginia. Households in Jolo are larger than the US average (3.6 people against 2.7); 12% of workers work from home (US 15%); and the median household income is $34,875 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Jolo
Which Fiber Internet Providers are Available in Jolo?
Shentel Fiber in Jolo, WV
Availability:
94.2%
Customer Rating:
(7)
Avg. Download Speed
1,000 Mbps
Shentel offers Fiber service to 94.2% of Jolo homes. Across the city, Shentel Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Point Broadband Fiber in Jolo, WV
Availability:
63.9%
Customer Rating:
(16)
Avg. Download Speed
1,000 Mbps
Point Broadband offers Fiber service to 63.9% of Jolo homes. Across the city, Point Broadband Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Jolo?
T-Mobile Home Internet Fixed Wireless in Jolo, WV
Availability:
12.3%
Customer Rating:
(342)
Avg. Download Speed
25 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 12.3% of Jolo homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Which Cable Internet Providers are Available in Jolo?
According to the most recently submitted data by internet service providers to the FCC, there are currently no cable providers available in Jolo, WV.
Which DSL Internet Providers are Available in Jolo?
Frontier DSL in Jolo, WV
Availability:
91.3%
Customer Rating:
(58)
Avg. Download Speed
77 Mbps
Frontier Communications offers DSL service to 91.3% of Jolo homes. Across the city, Frontier DSL is the only type of service available from the company, with speeds up to 77 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 4.8 Mbps throughout the city.
Internet in Jolo by Neighborhood and ZIP Code
Jolo has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Jolo
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Jolo
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 24850 | 1,037 | 97.5% | 984 Mbps | 2.7 | C | 75/100 |
How Jolo Compares to Nearby Places
The 10 places nearest to Jolo that have their own pages are all within 6 miles, 5 of them in Virginia. Among them, Slate, VA has the most homes with fiber (100.0%) and Lex the fewest (59.0%); Jolo has 96.6%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Jolo (this page) | 876 | 96.6% | 1,000 Mbps | 2.7 | C | 77/100 |
| Raysal | 596 | 95.3% | 955 Mbps | 1.4 | C- | 49/100 |
| Paynesville | 545 | 63.3% | 700 Mbps | 1.4 | D | 48/100 |
| Bradshaw | 541 | 99.8% | 1,000 Mbps | 2.1 | C | 37/100 |
| Pilgrims Knob, VA | 527 | 99.2% | 1,000 Mbps | 1.8 | C | 51/100 |
| Whitewood, VA | 280 | 96.8% | 1,000 Mbps | 2 | C | 29/100 |
| Jewell Valley, VA | 256 | 100.0% | 1,000 Mbps | 1.4 | C | 25/100 |
| Slate, VA | 244 | 100.0% | 1,000 Mbps | 2 | C | 29/100 |
| Beartown | 188 | 100.0% | 1,000 Mbps | 2 | C | 59/100 |
| Peapatch, VA | 46 | 100.0% | 1,000 Mbps | 2 | C | 56/100 |
| Lex | 39 | 59.0% | 1,000 Mbps | 1.6 | D+ | 46/100 |
Who is the Fastest Internet Provider in Jolo?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Shentel. On the other hand, based on data provided by the internet providers to the FCC, Point Broadband and Shentel should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Jolo
| Shentel | 1,000 |
|---|---|
| Point Broadband | 1,000 |
| Frontier Communications | 115 |
| Viasat | 100 |
| HughesNet | 25 |
| T-Mobile Home Internet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Jolo. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Jolo Internet Providers
Based on 17 reviews from West Virginia internet customers, Shentel is the best internet service provider for Jolo residents. Shentel was rated at an average of 3.71 out of 5 in our report for overall customer satisfaction. Frontier Communications wins for second-place in West Virginia, with 2.67 out of 5 stars and 91.3% coverage in Jolo.
At a national level, based on 573 national reviews for any of the providers listed above, Point Broadband is rated higher than any other provider, with a rating of 3.63 out of 5.
Local, State, and National Ratings for all Jolo Internet Providers
The table below shows average customer ratings from customers in Jolo, West Virginia, and customers throughout the country.
| ISP / Tech Type | Jolo Overall | West Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet |  (0) |  (1) | (342) | View Plans | ||
| Shentel | (0) | (7) | (35) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Point Broadband | (0) | (0) | (19) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Jolo
Based on data reported by Jolo ISPs to the FCC, the fastest speeds in the city are available through Point Broadband and Shentel. These internet providers offer speeds up to 1,000 Mbps in Jolo. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers rated their satisfaction with internet speed highest with Shentel. This indicates Shentel reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Jolo Speed | West Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Shentel | (0) | (7) | (35) | View Plans | ||
| T-Mobile Home Internet | (0) | (1) | (342) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Point Broadband | (0) | (0) | (19) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Jolo?
Of the providers in Jolo, customers rate Shentel the best for price. Data comes from customers rating their satisfaction with pricing: in Jolo where enough of them have reviewed a provider, otherwise across West Virginia or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Shentel is rated 3.43 out of 5 for price, which is lower than the average across all internet providers in the country. Frontier Communications is rated second for affordability, with an average price rating of 2.78 out of 5.
The table below shows how customers in Jolo, West Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in Jolo
| ISP / Tech Type | Jolo Affordability | West Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (1) | (342) | View Plans | ||
| Shentel | (0) | (7) |  (35) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Point Broadband | (0) | (0) | (19) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in West Virginia
Customer Reviews
ISPReports User
Optimum
August 18, 2026 The service rips people off. been customer for many years,had bad box ,was told to go buy another one .Finally someone came replaced it after many months. Paid for services never didnt get.Company never took charges off.
James W.
Optimum Cable
June 01, 2026 Yes. My provider has had a history of poor customer service for years. No matter who happened to buy out the current company and go under a new brand name, the customer service was still severely flawed. But, in the past year, I have noticed that they are finally starting to make great strides in the way that they deal with their customer base. Better late than never, I guess.
A Triadelphia, WV Customer
XFINITY Cable
May 25, 2026 A Morgantown, WV Customer
AT&T DSL
May 06, 2026 A Williamson, WV Customer
Optimum Cable
May 06, 2026 Rate your provider
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Which ISP Should You Choose in Jolo?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Jolo is Shentel.
- The fastest internet provider should be Point Broadband and Shentel. Considering speed for the money and reliability in speeds, Shentel may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Jolo is Shentel.
- Viasat, Shentel, and HughesNet has the broadest coverage in Jolo, available to 94.2% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.