Best Internet Providers in Jonesboro, AR
All 8 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Jonesboro, AR
Jonesboro has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Jonesboro.
Ranks compare Jonesboro with the 749 US small cities (50,000 to 99,999 people), the tiers of our fastest-cities rankings.
The Best Internet in Jonesboro, AR at a Glance
Jonesboro Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Optimum
Connection
Customer Rating
Cable
Ritter Communications
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Jonesboro ratings may vary and are shown below.
Who is the Best Internet Provider in Jonesboro, AR?
AT&T is the highest-rated internet provider in Jonesboro based on 44 Arkansas customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-877-610-1219
Which Providers are Available at my Home in Jonesboro?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Jonesboro
- Ritter Communications - fiber coverage map
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- Optimum - cable coverage map
- Verizon - fixed wireless coverage map
- Empower Broadband - fiber coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- Ritter Communications - cable coverage map
- HillBilly Wireless Internet - fixed wireless coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
How Jonesboro Compares to Places Its Size
Jonesboro's report card score is tied 182nd of 749 and its connectivity index is tied 612th of 749.
| Measure | Jonesboro | Rank among US small cities (50,000 to 99,999 people) | Craighead County | Arkansas | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 87.3% | Tied 291st of 749 | 89.1% | 74.6% | 71.5% | Aloha, OR and Shawnee, KS (100.0%) |
| Average top speed | 4,211 Mbps | 278th of 749 | 3,750 Mbps | 2,675 Mbps | 3,486 Mbps | Layton, UT (9,808 Mbps) |
| Providers at a typical address | 8 | Tied 266th of 749 | 7.7 | 6.8 | 7.1 | Guaynabo, PR (14.3) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.6 | Tied 361st of 749 | 2.6 | 2.5 | 2.7 | Pacoima, CA and Spring Valley, NY (4.3) |
| Workers who work from home | 9% | Tied 602nd of 749 | 8% | 9% | 15% | Danville, CA and Potomac, MD and 2 more (39%) |
| Homes with a computer, tablet or phone | 95% | Tied 539th of 749 | 95% | 94% | 96% | Atascocita, TX and Eastvale, CA and 8 more (100%) |
| Homes with internet | 88% | Tied 646th of 749 | 88% | 87% | 91% | Centreville, VA and Danville, CA and 2 more (99%) |
| Homes on fiber, cable or DSL | 72% | Tied 611th of 749 | 72% | 67% | 76% | Flower Mound, TX and Johns Creek, GA and 1 more (93%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 75% | Tied 594th of 749 | 75% | 71% | 81% | Sammamish, WA (99%) |
| Median household income | $69,827 | 596th of 749 | $68,858 | $67,831 | $93,246 | Potomac, MD ($227,882) |
| Residents in school (6th grade to college) | 19% | Tied 84th of 749 | 18% | 15% | 16% | East Lansing, MI (58%) |
Fiber reaches 87.3% of homes in Jonesboro, against 89.1% across Craighead County and 74.6% across Arkansas. Households in Jonesboro are smaller than the US average (2.6 people against 2.7); 9% of workers work from home (US 15%); and the median household income is $69,827 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Jonesboro
Which Fiber Internet Providers are Available in Jonesboro?
Ritter Communications Fiber in Jonesboro, AR
Availability:
65.7%
Customer Rating:
(3)
Avg. Download Speed
5,000 Mbps
Ritter Communications offers Fiber service to 65.7% of Jonesboro homes. Across the city, Ritter Communications Fiber has speeds up to 5,000 Mbps
EarthLink Fiber in Jonesboro, AR
Availability:
60.9%
Customer Rating:
(6)
Avg. Download Speed
4,915 Mbps
EarthLink offers Fiber service to 60.9% of Jonesboro homes. Across the city, EarthLink Fiber has speeds up to 4,915 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Jonesboro from EarthLink in terms of customer satisfaction.
AT&T Fiber in Jonesboro, AR
Availability:
60.9%
Customer Rating:
(542)
Avg. Download Speed
4,915 Mbps
AT&T offers Fiber service to 60.9% of Jonesboro homes. Across the city, AT&T Fiber has speeds up to 4,915 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated lower than other types of internet service available in Jonesboro from AT&T in terms of customer satisfaction.
Empower Broadband Fiber in Jonesboro, AR
Availability:
17.1%
Customer Rating:
(2)
Avg. Download Speed
1,000 Mbps
Empower Broadband offers Fiber service to 17.1% of Jonesboro homes. Across the city, Empower Broadband Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Jonesboro?
Verizon Fixed Wireless in Jonesboro, AR
Availability:
95.4%
Customer Rating:
(362)
Avg. Download Speed
273 Mbps
Verizon offers Fixed Wireless service to 95.4% of Jonesboro homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 273 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 19 Mbps throughout the city.
EarthLink Fixed Wireless in Jonesboro, AR
Availability:
86.1%
Customer Rating:
(4)
Avg. Download Speed
42 Mbps
EarthLink offers Fixed Wireless service to 86.1% of Jonesboro homes. Across the city, EarthLink Fixed Wireless has speeds up to 42 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.8 Mbps throughout the city.
AT&T Fixed Wireless in Jonesboro, AR
Availability:
86.1%
Customer Rating:
(205)
Avg. Download Speed
42 Mbps
AT&T offers Fixed Wireless service to 86.1% of Jonesboro homes. Across the city, AT&T Fixed Wireless has speeds up to 42 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.8 Mbps throughout the city.
T-Mobile Home Internet Fixed Wireless in Jonesboro, AR
Availability:
85.0%
Customer Rating:
(341)
Avg. Download Speed
58 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 85.0% of Jonesboro homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 58 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 11 Mbps throughout the city.
HillBilly Wireless Internet Fixed Wireless in Jonesboro, AR
Availability:
13.4%
Customer Rating:
(0)
Avg. Download Speed
45 Mbps
HillBilly Wireless Internet offers Fixed Wireless service to 13.4% of Jonesboro homes. Across the city, HillBilly Wireless Internet Fixed Wireless is the only type of service available from the company, with speeds up to 45 Mbps
Which Cable Internet Providers are Available in Jonesboro?
Optimum Cable in Jonesboro, AR
Availability:
91.3%
Customer Rating:
(223)
Avg. Download Speed
940 Mbps
Optimum offers Cable service to 91.3% of Jonesboro homes. Across the city, Optimum Cable is the only type of service available from the company, with speeds up to 940 Mbps
Ritter Communications Cable in Jonesboro, AR
Availability:
1.1%
Customer Rating:
(0)
Avg. Download Speed
2,000 Mbps
Ritter Communications offers Cable service to 1.1% of Jonesboro homes. Across the city, Ritter Communications Cable has speeds up to 2,000 Mbps
Which DSL Internet Providers are Available in Jonesboro?
EarthLink DSL in Jonesboro, AR
Availability:
55.0%
Customer Rating:
(5)
Avg. Download Speed
10 Mbps
EarthLink offers DSL service to 55.0% of Jonesboro homes. Across the city, EarthLink DSL has speeds up to 10 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 1.0 Mbps throughout the city. EarthLink DSL is rated higher than other types of internet service available in Jonesboro from EarthLink in terms of customer satisfaction.
AT&T DSL in Jonesboro, AR
Availability:
55.0%
Customer Rating:
(304)
Avg. Download Speed
10 Mbps
AT&T offers DSL service to 55.0% of Jonesboro homes. Across the city, AT&T DSL has speeds up to 10 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 1.0 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Jonesboro from AT&T in terms of customer satisfaction.
Internet in Jonesboro by Neighborhood and ZIP Code
Fiber reaches from 84.9% of homes in 72401 to 99.5% in 72405. Each row links to that place’s page.
Neighborhoods in Jonesboro
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Jonesboro
How Jonesboro Compares to Nearby Places
The 10 places nearest to Jonesboro that have their own pages are all within 13 miles. Among them, Herndon has the most homes with fiber (100.0%) and Bono the fewest (93.7%); Jonesboro has 87.3%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Jonesboro (this page) | 88,074 | 87.3% | 4,211 Mbps | 8 | B+ | 57/100 |
| Brookland | 6,251 | 99.8% | 1,569 Mbps | 6.5 | B+ | 62/100 |
| Bono | 5,758 | 93.7% | 2,795 Mbps | 7 | B+ | 59/100 |
| Bay | 2,195 | 94.3% | 2,989 Mbps | 7.5 | B+ | 45/100 |
| Herndon | 1,040 | 100.0% | 1,291 Mbps | 4.9 | B | 50/100 |
| Shady Grove | 407 | 96.8% | 988 Mbps | 4.7 | C+ | 35/100 |
| Stacy | 220 | 100.0% | 1,686 Mbps | 7.6 | A- | 43/100 |
| Hergett | 181 | 100.0% | 1,000 Mbps | 6.5 | B | 49/100 |
| Needham | 139 | 100.0% | 1,000 Mbps | 6 | B | 32/100 |
| Lunsford | 139 | 74.1% | 1,080 Mbps | 5.4 | C+ | 60/100 |
| Goobertown | 88 | 100.0% | 1,000 Mbps | 6 | B | 46/100 |
Who is the Fastest Internet Provider in Jonesboro?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Optimum. On the other hand, based on data provided by the internet providers to the FCC, Ritter Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Jonesboro
| AT&T | 5,000 |
|---|---|
| EarthLink | 5,000 |
| Ritter Communications | 5,000 |
| Empower Broadband | 1,000 |
| Optimum | 940 |
| Verizon | 300 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HillBilly Wireless Internet | 45 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Jonesboro. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Jonesboro Internet Providers
Based on 44 reviews from Arkansas internet customers, AT&T is the best internet service provider for Jonesboro residents. AT&T was rated at an average of 3.32 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Arkansas, with 4.00 out of 5 stars and 85.0% coverage in Jonesboro.
At a national level, based on 2511 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.01 out of 5.
Local, State, and National Ratings for all Jonesboro Internet Providers
The table below shows average customer ratings from customers in Jonesboro, Arkansas, and customers throughout the country.
| ISP / Tech Type | Jonesboro Overall | Arkansas Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (1) | (19) | (1051) | View Plans | ||
| HughesNet | (0) |  (1) |  (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (5) | (341) | View Plans | ||
| Verizon | (0) | (5) | (816) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| Optimum | (2) | (9) | (279) | View Plans | ||
| Ritter Communications | (2) | (6) | (7) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Empower Broadband | (0) | (0) | (2) | View Plans | ||
| HillBilly Wireless Internet | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Jonesboro
Based on data reported by Jonesboro ISPs to the FCC, the fastest speeds in the city are available through Ritter Communications. The company offers speeds up to 5,000 Mbps in Jonesboro. Therefore, the average customer can get up to 4,950 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Optimum. This indicates Optimum reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Jonesboro Speed | Arkansas Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Optimum |  (2) | (9) | (279) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (5) | (341) | View Plans | ||
| Verizon | (0) | (5) | (816) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| AT&T | (1) | (19) | (1051) | View Plans | ||
| Ritter Communications | (2) | (6) | (7) | View Plans | ||
| Empower Broadband | (0) | (0) | (2) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HillBilly Wireless Internet | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Jonesboro?
Of the providers in Jonesboro, customers rate Optimum the best for price. Data comes from customers rating their satisfaction with pricing: in Jonesboro where enough of them have reviewed a provider, otherwise across Arkansas or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Optimum is rated 4.00 out of 5 for price, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated second for affordability, with an average price rating of 4.20 out of 5.
The table below shows how customers in Jonesboro, Arkansas, and the United States rated the affordability of their internet service.
Rated Affordability in Jonesboro
| ISP / Tech Type | Jonesboro Affordability | Arkansas Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Optimum | (2) | (9) | (279) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (5) | (341) | View Plans | ||
| Verizon | (0) | (5) | (816) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| AT&T | (1) | (19) | (1051) | View Plans | ||
| Ritter Communications | (2) | (6) | (7) | View Plans | ||
| Empower Broadband | (0) | (0) | (2) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HillBilly Wireless Internet | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in Arkansas
Customer Reviews
ISPReports User
Dobson Fiber
July 12, 2026 An Arkansas Customer
Ritter Communications Fiber
June 08, 2025 Ashlee F
Ritter Communications Fiber
April 02, 2025 We have had our fiber internet for over a year now. I expected it to be faster than it is. I have also been semi-disappointed because our signal drops sometimes out of nowhere. We will be watching a program (streaming) and it will just drop. This has happened when we have hosted parties. Then we have to reconnect. I also feel as though the fact that we have to have a WiFi extender is annoying. The installation could have been done more centrally, but the technician didn’t do that so now in part of our home we have to have an extender which doesn’t work exceptionally well. For the price it’s ok, but cools be improved upon.
Bill
Optimum Cable
March 27, 2023 My speed is fast, the price is good, but my internet is offline about 25 percent every day,
A Jonesboro, AR Customer
AT&T DSL
March 02, 2023 My internet is very slow in certain parts of my house. It is also over $60 which is expensive for the speed that i'm getting. The installation of the internet was easy and quick. However, I would not choose this internet again.
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Which ISP Should You Choose in Jonesboro?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Jonesboro is AT&T.
- The fastest internet provider should be Ritter Communications. Considering speed for the money and reliability in speeds, Optimum may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Jonesboro is Optimum.
- Viasat, Verizon, and HughesNet has the broadest coverage in Jonesboro, available to 95.4% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.