11 Best Internet Providers in Jonesboro, IN
Find internet availability by address in Jonesboro, IN
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Jonesboro ISP Report Card | Business Internet in Jonesboro
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Jonesboro ISP Report Card | B- |
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Download Speed for Most Households | 1,671 Mbps |
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Number of Internet Service Providers | 11 |
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Real Jonesboro Customer Ratings | 0 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Jonesboro has 11 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Jonesboro.
Jonesboro overview
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Jonesboro has 11 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Jonesboro.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
Surf
Connection
Customer Rating
Fiber
EarthLink
Connection
Customer Rating
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
DSL
Fixed Wireless
Above are the top 4 providers in Jonesboro, IN for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Jonesboro ratings may vary and are shown below.
Who is the Best Internet Provider in Jonesboro, IN?
Verizon is the highest-rated internet provider in Jonesboro based on 81 Indiana customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
The chart and table below show average customer ratings from customers in Jonesboro, Indiana, and customers throughout the country.
Top Rated Internet Providers in Jonesboro
Local, State, and National Ratings for all Jonesboro Internet Providers
| ISP / Tech Type | Jonesboro Overall | Indiana Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (1) | (23) | (1738) | View Plans | ||
| TWN Communications | (0) |  (1) | (5) | View Plans | ||
| Verizon | (0) | (7) | (723) | View Plans | ||
| Surf | (0) | (9) | (17) | View Plans | ||
| AT&T | (0) | (28) | (924) | View Plans | ||
| T-Mobile Home Internet | (0) | (6) | (284) | View Plans | ||
| Frontier | (0) | (8) | (143) | View Plans | ||
| HughesNet | (0) |  (2) | (18) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Mercury Broadband | (0) | (0) | (3) | View Plans | ||
| Viasat | (0) | (0) |  (11) | View Plans | ||
| Eastern Indiana WIFI | (0) | (0) | (0) | View Plans | ||
| Good Connections | (0) | (0) | (0) | View Plans |
Based on 81 reviews from Indiana internet customers, Verizon is the best internet service provider for Jonesboro residents. Verizon was rated at an average of 4.29 out of 5 in our report for overall customer satisfaction. SURF Internet wins for second-place in Indiana, with 4.20 out of 5 stars and 60.5% coverage in Jonesboro.
At a national level, based on 4064 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Which Providers are Available at my Home in Jonesboro?
a different provider.
Internet Availability Key
Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Jonesboro?
According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, SURF Internet should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Jonesboro
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Frontier Communications | 7,000 Mbps | ||
| SURF Internet | 2,000 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| Verizon | 300 Mbps | ||
| Mercury Broadband | 150 Mbps | ||
| Good Connections | 100 Mbps | ||
| Eastern Indiana WIFI | 100 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| AT&T | 75 Mbps | ||
| EarthLink | 75 Mbps | ||
| TWN Communications | 25 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Jonesboro
| ISP / Tech Type | Jonesboro Speed | Indiana Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (1) | (23) | (1738) | View Plans | ||
| Verizon | (0) | (7) | (723) | View Plans | ||
| TWN Communications | (0) | (1) | (5) | View Plans | ||
| Surf | (0) | (9) | (17) | View Plans | ||
| AT&T | (0) | (28) | (924) | View Plans | ||
| T-Mobile Home Internet | (0) | (6) | (284) | View Plans | ||
| Frontier | (0) | (8) | (143) | View Plans | ||
| HughesNet | (0) | (2) | (18) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Mercury Broadband | (0) | (0) | (3) | View Plans | ||
| Viasat | (0) | (0) |  (11) | View Plans | ||
| Eastern Indiana WIFI | (0) | (0) | (0) | View Plans | ||
| Good Connections | (0) | (0) | (0) | View Plans |
Based on data reported by Jonesboro ISPs to the FCC, the fastest speeds in the city are available through SURF Internet. The company offers speeds up to 2,000 Mbps in Jonesboro. Therefore, the average customer can get up to 2,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the city rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Jonesboro?
Indiana customers rate SURF Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
SURF Internet received a local rating of 3.90 out of 5, which is similar to the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s Jonesboro customers with an average price rating of 3.80 out of 5.
The chart and graph below show how customers in Jonesboro, Indiana, and the United States rated the affordability of their internet service.
Rated Affordability in Jonesboro
| ISP / Tech Type | Jonesboro Affordability | Indiana Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (1) | (23) | (1738) | View Plans | ||
| TWN Communications | (0) | (1) | (5) | View Plans | ||
| Verizon | (0) | (7) | (723) | View Plans | ||
| Surf | (0) | (9) | (17) | View Plans | ||
| T-Mobile Home Internet | (0) | (6) | (284) | View Plans | ||
| HughesNet | (0) | (2) | (18) | View Plans | ||
| AT&T | (0) | (28) | (924) | View Plans | ||
| Frontier | (0) | (8) | (143) | View Plans | ||
| Mercury Broadband | (0) | (0) | (3) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Eastern Indiana WIFI | (0) | (0) | (0) | View Plans | ||
| Good Connections | (0) | (0) | (0) | View Plans |
Jonesboro Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Jonesboro below, including the metrics used and how Jonesboro compares to the rest of Indiana and nation.
| Metric
(hover for details)
|
Jonesboro | Indiana | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Jonesboro that have a Fiber internet connection available to their home. | 70.00% | 71.53% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 1,671 Mbps | 3,595 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Jonesboro. | 6.2 | 7.0 | 6.8 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.1 | 2.6 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 8% | 10% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 93% | 94% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 90% | 89% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 73% | 71% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 73% | 71% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Jonesboro ISP Report Card & Digital Connectivity Index
The ISP Report Card in Jonesboro is B-, which is better than other cities. The local demand for broadband internet connectivity in Jonesboro is high with a score of 49 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Jonesboro have done a average job meeting the needs of its residents.
The Jonesboro ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
90% of Jonesboro households have an internet connection despite having 99.78% availability. 73% of households have fiber, cable, or DSL, 15% have satellite, 0% are still on dial-up, and 3% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 73% of households have a broadband connection such as fiber, cable or DSL available to their home, 73% subscribe to it. A large amount of Jonesboro residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Jonesboro?
- ISP Report Card: B
- Digital Connectivity Index: 53 / 100
- ISP Report Card: B
- Digital Connectivity Index: 36 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 64 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 34 / 100
- ISP Report Card: B
- Digital Connectivity Index: 41 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 65 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 26 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 51 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 32 / 100
How Much Speed does a Jonesboro Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Jonesboro is 2.1, which is smaller than the Indiana average of 2.6 and smaller than the national average of 2.7. Jonesboro’s average household income is $49,385 which is much lower than the Indiana average of $79,105 and much lower than the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.
Jonesboro also has 13% of its population enrolled in school between the 6th grade and college level, this is lower than the Indiana average of 16%. Additionally, 8% of residents work from home, which is lower than the 10% of residents in Indiana who work from home. This and other factors you can see above show us that the community of Jonesboro has an average need for internet connectivity and speeds.
Compared to the rest of the country, Jonesboro households are about average when it comes to technological engagement. 93% of households have some sort of computing device, 70% have desktops or laptops in the home, and 90% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Jonesboro?
Surf Fiber in Jonesboro, IN
Availability:
60.5%
Customer Rating:
(15)
Avg. Download Speed
2,000 Mbps
SURF Internet offers Fiber service to 60.5% of Jonesboro homes. Across the city, Surf Fiber is the only type of service available from the company, with speeds up to 2,000 Mbps
Spectrum Fiber in Jonesboro, IN
Availability:
10.1%
Customer Rating:
(203)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 10.1% of Jonesboro homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Frontier Fiber in Jonesboro, IN
Availability:
1.4%
Customer Rating:
(110)
Avg. Download Speed
7,000 Mbps
Frontier Communications offers Fiber service to 1.4% of Jonesboro homes. Across the city, Frontier Fiber has speeds up to 7,000 Mbps
Which Cable Internet Providers are Available in Jonesboro?
Spectrum Cable in Jonesboro, IN
Availability:
90.0%
Customer Rating:
(1,618)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 90.0% of Jonesboro homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Jonesboro?
EarthLink DSL in Jonesboro, IN
Availability:
45.3%
Customer Rating:
(4)
Avg. Download Speed
14 Mbps
EarthLink offers DSL service to 45.3% of Jonesboro homes. Across the city, EarthLink DSL has speeds up to 14 Mbps, with speeds from 10 Mpbs up to 75 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 2.2 Mbps throughout the city. EarthLink DSL is rated the same as other types of internet service available in Jonesboro from EarthLink in terms of customer satisfaction.
AT&T DSL in Jonesboro, IN
Availability:
45.3%
Customer Rating:
(304)
Avg. Download Speed
14 Mbps
AT&T offers DSL service to 45.3% of Jonesboro homes. Across the city, AT&T DSL has speeds up to 14 Mbps, with speeds from 10 Mpbs up to 75 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 2.2 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Jonesboro from AT&T in terms of customer satisfaction.
Frontier DSL in Jonesboro, IN
Availability:
5.9%
Customer Rating:
(46)
Avg. Download Speed
21 Mbps
Frontier Communications offers DSL service to 5.9% of Jonesboro homes. Across the city, Frontier DSL has speeds up to 21 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 1.5 Mbps throughout the city. Frontier DSL is rated lower than other types of internet service available in Jonesboro from Frontier in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Jonesboro?
T-Mobile Home Internet Fixed Wireless in Jonesboro, IN
Availability:
96.6%
Customer Rating:
(0)
Avg. Download Speed
75 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 96.6% of Jonesboro homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 75 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 14 Mbps throughout the city.
Eastern Indiana WIFI Fixed Wireless in Jonesboro, IN
Availability:
95.8%
Customer Rating:
(0)
Avg. Download Speed
56 Mbps
Eastern Indiana WIFI offers Fixed Wireless service to 95.8% of Jonesboro homes. Across the city, Eastern Indiana WIFI Fixed Wireless is the only type of service available from the company, with speeds up to 56 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 20, with an average of 10 Mbps throughout the city.
Verizon Fixed Wireless in Jonesboro, IN
Availability:
87.1%
Customer Rating:
(0)
Avg. Download Speed
300 Mbps
Verizon offers Fixed Wireless service to 87.1% of Jonesboro homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps
Mercury Broadband Fixed Wireless in Jonesboro, IN
Availability:
34.9%
Customer Rating:
(0)
Avg. Download Speed
150 Mbps
Mercury Broadband offers Fixed Wireless service to 34.9% of Jonesboro homes. Across the city, Mercury Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 150 Mbps
TWN Communications Fixed Wireless in Jonesboro, IN
Availability:
18.0%
Customer Rating:
(0)
Avg. Download Speed
23 Mbps
TWN Communications offers Fixed Wireless service to 18.0% of Jonesboro homes. Across the city, TWN Communications Fixed Wireless is the only type of service available from the company, with speeds up to 23 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 3.0, with an average of 2.7 Mbps throughout the city.
EarthLink Fixed Wireless in Jonesboro, IN
Availability:
10.6%
Customer Rating:
(0)
Avg. Download Speed
25 Mbps
EarthLink offers Fixed Wireless service to 10.6% of Jonesboro homes. Across the city, EarthLink Fixed Wireless has speeds up to 25 Mbps
AT&T Fixed Wireless in Jonesboro, IN
Availability:
10.6%
Customer Rating:
(0)
Avg. Download Speed
25 Mbps
AT&T offers Fixed Wireless service to 10.6% of Jonesboro homes. Across the city, AT&T Fixed Wireless has speeds up to 25 Mbps
Good Connections Fixed Wireless in Jonesboro, IN
Availability:
2.4%
Customer Rating:
(0)
Avg. Download Speed
100 Mbps
Good Connections offers Fixed Wireless service to 2.4% of Jonesboro homes. Across the city, Good Connections Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
Which ISP Should You Choose in Jonesboro?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Jonesboro is Verizon.
- The fastest internet provider should be SURF Internet. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Jonesboro is Surf.
- Viasat, Spectrum, and HughesNet has the broadest coverage in Jonesboro, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.
How does Jonesboro compare to other cities with a similar population?
To see how Jonesboro stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Jonesboro’s B- ISP Report Card and 49 / 100 Digital Connectivity Index.
- ISP Report Card: C+
- Digital Connectivity Index: 71 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 51 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 29 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 71 / 100
- ISP Report Card: B
- Digital Connectivity Index: 39 / 100
- ISP Report Card: C
- Digital Connectivity Index: 22 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 37 / 100
- ISP Report Card: B
- Digital Connectivity Index: 41 / 100
- ISP Report Card: C
- Digital Connectivity Index: 54 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in Indiana
Customer Reviews
Sam F
Spectrum Cable
July 31, 2026 Service is pretty good but moving service is a headache. Not suggested for anyone planning to move whether near or far future.
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Tim
Surf Fiber
July 27, 2026 have had surf since late December of 2024 and there awesome my speeds up and down always run above 250 and i have no complaints and have had very few outages over the course of time maybe t or three tops so i understated all ISP can have an outage from time to time this should be anticipated and is not a serious ding
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An Indiana Customer
Visible Cellular
March 11, 2026 More
Mary I.
Frontier Fiber
February 21, 2026 We used to have Comcast cable in our house, which provided television as well as internet service. We have since switched to fiber optics through Frontier. Our service is pretty good, I would certainly recommend to anyone. We do have occassional outages, but nothing compared to what Comcast had. And we recently upgraded our equipment and now we have a turn-around time of 24 hours, guaranteed, to fix it. I LOVE that! No more waiting days to have a repair done. The last time we had an outage it was four days before getting service back. We had a problem with connection with the new equipment, and someone was at my house within a couple of hours to fx it! I am very satisfied with my service now!
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b.g.
AT&T Fixed Wireless
February 04, 2026 The ATT is overpriced for its service level, that being said perhaps there are too many users, as I often have company. The dish is mounted on the roof, but this can get snow in winter. When you call the company they say they are coming out but they never do. Performance varies widely from day to day.
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