2 Best Internet Providers in Ketchikan, AK

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Ketchikan, AK for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Ketchikan ratings may vary and are shown below.

1. Internet Providers
   

 » 

2. Alaska
   

 » 

3. Ketchikan, AK Internet Service Providers
   

Who is the Best Internet Provider in Ketchikan, AK?

GCI is the highest-rated internet provider in Ketchikan based on 19 Alaska customer reviews, and GCI has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above. The chart and table below show average customer ratings from customers in Ketchikan, Alaska, and customers throughout the country.

Top Rated Internet Providers in Ketchikan

Local, State, and National Ratings for all Ketchikan Internet Providers

Based on 19 reviews from Alaska internet customers, GCI is the best internet service provider for Ketchikan residents. GCI was rated at an average of 2.89 out of 5 in our report for overall customer satisfaction. HughesNet wins for second-place in Alaska, with 2.00 out of 5 stars and 99.7% coverage in Ketchikan.

At a national level, based on 47 national reviews for any of the providers listed above, GCI is rated higher than any other provider, with a rating of 2.88 out of 5.

Who is the Fastest Internet Provider in Ketchikan?

Based on both FCC data and unbiased customer ratings in Ketchikan, the fastest internet in the city comes from GCI.

Data Reported to FCC by ISPs: Average Maximum Available in Ketchikan

	ISP / Tech Type	Max Advertised Speed
	GCI	2,500 Mbps
	KPU	1,000 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Ketchikan

Based on data reported by Ketchikan ISPs to the FCC, the fastest speeds in the city are available through GCI. The company offers speeds up to 2,500 Mbps in Ketchikan. Therefore, the average customer can get up to 2,500 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the city rated their satisfaction with internet speed highest with GCI. This indicates GCI reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Ketchikan?

Alaska customers rate GCI as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

GCI received a local rating of 2.61 out of 5, which is much lower than the average across all internet providers in the country. HughesNet is rated in second place for affordability by the company’s Ketchikan customers with an average price rating of 2.00 out of 5.

The chart and graph below show how customers in Ketchikan, Alaska, and the United States rated the affordability of their internet service.

Rated Affordability in Ketchikan

Ketchikan Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Ketchikan below, including the metrics used and how Ketchikan compares to the rest of Alaska and nation.

Ketchikan ISP Report Card: B-

	Metric (hover for details)	Ketchikan	Alaska	USA
	Fiber Availability Percent The percentage of households in Ketchikan that have a Fiber internet connection available to their home.	99.55%	26.75%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	2,496 Mbps	2,059 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Ketchikan.	3.0	2.8	6.8

 

Ketchikan Digital Connectivity Index: 54 / 100

	Metric (hover for details)	Ketchikan	Alaska	USA
	Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.4	2.7	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	5%	9%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	95%	97%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	90%	91%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	74%	68%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	75%	77%	76%

Ketchikan ISP Report Card & Digital Connectivity Index

The ISP Report Card in Ketchikan is B-, which is better than other cities. The local demand for broadband internet connectivity in Ketchikan is high with a score of 54 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Ketchikan have done a average job meeting the needs of its residents.

The Ketchikan ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

90% of Ketchikan households have an internet connection despite having 99.71% availability. 74% of households have fiber, cable, or DSL, 3% have satellite, 0% are still on dial-up, and 3% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 74% of households have a broadband connection such as fiber, cable or DSL available to their home, 75% subscribe to it. A large amount of Ketchikan residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Ketchikan?

How Much Speed does a Ketchikan Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Ketchikan is 2.4, which is smaller than the Alaska average of 2.7 and smaller than the national average of 2.7. Ketchikan's average household income is $87,511 which is higher than the Alaska average of $96,207 and higher than the national average of $90,606. Homes with fewer people living in them and with higher incomes tend to indicate a fairly average device usage pattern.

Ketchikan also has 12% of its population enrolled in school between the 6th grade and college level, this is lower than the Alaska average of 15%. Additionally, 5% of residents work from home, which is lower than the 9% of residents in Alaska who work from home. This and other factors you can see above show us that the community of Ketchikan has an average need for internet connectivity and speeds.

Compared to the rest of the country, Ketchikan households are more technology-engaged. 95% of households have some sort of computing device, 82% have desktops or laptops in the home, and 93% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Ketchikan?

Which Cable Internet Providers are Available in Ketchikan?

Which DSL Internet Providers are Available in Ketchikan?

Which Fixed Wireless and LTE Internet Providers are Available in Ketchikan?

According to the most recently submitted data by internet service providers to the FCC, there are currently no fixed wireless providers available in Ketchikan, AK.

Which ISP Should You Choose in Ketchikan?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Ketchikan is GCI.
• The fastest internet provider should be GCI. Considering speed for the money and reliability in speeds, GCI may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Ketchikan is GCI.
• Viasat, KPU, and HughesNet has the broadest coverage in Ketchikan, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Ketchikan compare to other cities with a similar population?

To see how Ketchikan stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Ketchikan's B- ISP Report Card and 54 / 100 Digital Connectivity Index.