10 Best Internet Providers in Kingsport, TN

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Kingsport, TN for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Kingsport ratings may vary and are shown below.

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Who is the Best Internet Provider in Kingsport, TN?

BrightRidge is the best internet provider in Kingsport based on Tennessee customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, BrightRidge had the best reviews at the local, state, and national levels versus all available providers in Kingsport, making it a solid recommendation among providers with reviews. Unfortunately, BrightRidge is an option for 6.62% of the city.

The chart and table below show average customer ratings from customers in Kingsport, Tennessee, and customers throughout the country.

Top Rated Internet Providers in Kingsport

Local, State, and National Ratings for all Kingsport Internet Providers

Based on 184 reviews from Tennessee internet customers, BrightRidge is the best internet service provider for Kingsport residents. BrightRidge was rated at an average of 4.71 out of 5 in our report for overall customer satisfaction. Spectrum wins for second-place in Tennessee, with 3.33 out of 5 stars and 97.8% coverage in Kingsport.

At a national level, based on 5964 national reviews for any of the providers listed above, BrightRidge is rated higher than any other provider, with a rating of 4.69 out of 5.

Who is the Fastest Internet Provider in Kingsport?

Based on both FCC data and unbiased customer ratings in Kingsport, the fastest internet in the city comes from BrightRidge.

Data Reported to FCC by ISPs: Average Maximum Available in Kingsport

	ISP / Tech Type	Max Advertised Speed
	BrightRidge	10,000 Mbps
	XFINITY from Comcast	2,000 Mbps
	Brightspeed	2,000 Mbps
	Bristol Tennessee Essential Services	1,000 Mbps
	Point Broadband	1,000 Mbps
	Spectrum	1,000 Mbps
	Verizon	300 Mbps
	AT&T	100 Mbps
	EarthLink	100 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Kingsport

Based on data reported by Kingsport ISPs to the FCC, the fastest speeds in the city are available through BrightRidge. The company offers speeds up to 10,000 Mbps in Kingsport. Therefore, the average customer can get up to 10,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the city rated their satisfaction with internet speed highest with BrightRidge. This indicates BrightRidge reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Kingsport?

Tennessee customers rate BrightRidge as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

BrightRidge received a local rating of 5.00 out of 5, which is higher than the average across all internet providers in the country. Spectrum is rated in second place for affordability by the company’s Kingsport customers with an average price rating of 3.00 out of 5.

The chart and graph below show how customers in Kingsport, Tennessee, and the United States rated the affordability of their internet service.

Rated Affordability in Kingsport

Kingsport Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Kingsport below, including the metrics used and how Kingsport compares to the rest of Tennessee and nation.

Kingsport ISP Report Card: B

	Metric (hover for details)	Kingsport	Tennessee	USA
	Fiber Availability Percent The percentage of households in Kingsport that have a Fiber internet connection available to their home.	80.98%	80.72%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	2,300 Mbps	4,747 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Kingsport.	5.8	7.0	6.8

 

Kingsport Digital Connectivity Index: 52 / 100

	Metric (hover for details)	Kingsport	Tennessee	USA
	Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.3	2.5	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	11%	12%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	92%	94%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	88%	88%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	73%	72%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	73%	73%	76%

Kingsport ISP Report Card & Digital Connectivity Index

The ISP Report Card in Kingsport is B, which is better than other cities. The local demand for broadband internet connectivity in Kingsport is high with a score of 52 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Kingsport have done a average job meeting the needs of its residents.

The Kingsport ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

88% of Kingsport households have an internet connection despite having 99.64% availability. 73% of households have fiber, cable, or DSL, 4% have satellite, 0% are still on dial-up, and 3% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 73% of households have a broadband connection such as fiber, cable or DSL available to their home, 73% subscribe to it. A large amount of Kingsport residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Kingsport?

How Much Speed does a Kingsport Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Kingsport is 2.3, which is smaller than the Tennessee average of 2.5 and smaller than the national average of 2.7. Kingsport's average household income is $57,624 which is lower than the Tennessee average of $76,490 and lower than the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

Kingsport also has 13% of its population enrolled in school between the 6th grade and college level, this is lower than the Tennessee average of 15%. Additionally, 11% of residents work from home, which is lower than the 12% of residents in Tennessee who work from home. This and other factors you can see above show us that the community of Kingsport has an average need for internet connectivity and speeds.

Compared to the rest of the country, Kingsport households are more technology-disengaged. 92% of households have some sort of computing device, 74% have desktops or laptops in the home, and 88% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Kingsport?

Which Cable Internet Providers are Available in Kingsport?

Which DSL Internet Providers are Available in Kingsport?

Which Fixed Wireless and LTE Internet Providers are Available in Kingsport?

Which ISP Should You Choose in Kingsport?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Kingsport is BrightRidge.
• The fastest internet provider should be BrightRidge. Considering speed for the money and reliability in speeds, BrightRidge may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Kingsport is BrightRidge.
• Brightspeed, HughesNet, and Viasat has the broadest coverage in Kingsport, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Kingsport compare to other cities with a similar population?

To see how Kingsport stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Kingsport's B ISP Report Card and 52 / 100 Digital Connectivity Index.

Customer Reviews

Customer Reviews for Internet Service Providers in Tennessee