Best Internet Providers in Knox County, ME
All 12 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Knox County, ME
Knox County has 12 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Knox County.
Ranks compare Knox County with the 16 Maine counties.
The Best Internet in Knox County, ME at a Glance
Knox County Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
Fidium
Connection
Customer Rating
Fiber
DSL
Tidewater Telecom
Connection
Customer Rating
Fiber
DSL
GoNetspeed
Connection
Customer Rating
Fiber
Providers with less than 1% coverage in this county are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Knox County ratings may vary and are shown below.
Who is the Best Internet Provider in Knox County, ME?
Fidium Fiber is the highest-rated internet provider in Knox County based on 58 Maine customer reviews, and GoNetspeed has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
Click here to get Fidium Fiber
or call 1-833-875-1335
Which Providers are Available at my Home in Knox County?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Knox County
- TDS - fiber coverage map
- Spectrum - cable coverage map
- Fidium - fiber coverage map
- GoNetspeed - fiber coverage map
- Verizon - fixed wireless coverage map
- Tidewater Telecom - fiber coverage map
- Spectrum - fiber coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- Redzone Wireless - fixed wireless coverage map
- Axiom Technologies - fiber coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- Fidium - dsl coverage map
- Great Works Internet - fiber coverage map
- Tidewater Telecom - dsl coverage map
- TDS - dsl coverage map
How Knox County Compares to the Rest of Maine
Knox County's report card score is tied 4th of 16 and its connectivity index is 6th of 16.
| Measure | Knox County | Rank among Maine counties | Maine | US | Leader |
|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | |||||
| Fiber availability | 81.6% | 7th of 16 | 77.2% | 71.5% | Somerset County (97.8%) |
| Average top speed | 2,239 Mbps | 3rd of 16 | 1,846 Mbps | 3,486 Mbps | Somerset County (3,981 Mbps) |
| Providers at a typical address | 6.6 | Tied 6th of 16 | 6.4 | 7.1 | Cumberland County (7.1) |
| Connectivity index inputs: how much households need and use the internet | |||||
| People per household | 2.2 | Tied 10th of 16 | 2.3 | 2.7 | Androscoggin County and Oxford County and 1 more (2.4) |
| Workers who work from home | 17% | Tied 2nd of 16 | 16% | 15% | Cumberland County (22%) |
| Homes with a computer, tablet or phone | 94% | Tied 8th of 16 | 95% | 96% | Cumberland County and York County (97%) |
| Homes with internet | 90% | Tied 6th of 16 | 91% | 91% | Sagadahoc County (94%) |
| Homes on fiber, cable or DSL | 75% | Tied 6th of 16 | 77% | 76% | Sagadahoc County (83%) |
| More about the households here | |||||
| Homes with a desktop or laptop | 82% | 5th of 16 | 82% | 81% | Cumberland County (87%) |
| Median household income | $76,530 | 5th of 16 | $82,355 | $93,246 | Cumberland County ($105,238) |
| Residents in school (6th grade to college) | 11% | Tied 12th of 16 | 14% | 16% | Penobscot County (17%) |
Fiber reaches 81.6% of homes in Knox County, against 77.2% across Maine. Households in Knox County are smaller than the US average (2.2 people against 2.7); 17% of workers work from home (US 15%); and the median household income is $76,530 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
How Knox County Compares to Its Neighbors
Knox County has 3 neighbors. Among them, Lincoln County has the most homes with fiber (96.0%) and Hancock County the fewest (76.3%); Knox County has 81.6%.
Map of Knox County and its neighbors by ISP Report Card grade
Hover over or tap a county for its numbers, and click through to its page.
Knox County and its neighbors
| County | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Knox County (this page) | 40,607 | 81.6% | 2,239 Mbps | 6.6 | B | 56/100 |
| Hancock County | 55,478 | 76.3% | 1,651 Mbps | 5.9 | B- | 55/100 |
| Waldo County | 39,607 | 77.5% | 1,564 Mbps | 5.5 | C+ | 47/100 |
| Lincoln County | 35,237 | 96.0% | 1,642 Mbps | 5.8 | B | 55/100 |
Internet in Knox County by City and ZIP Code
Fiber reaches from 0.0% of homes in Vinalhaven to 100.0% in Rockland; by ZIP code, from 0.0% in 04563 (Cushing) to 100.0% in 04847 (Hope). Each row links to that place’s page.
Cities and towns in Knox County
| City or town | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Rockland | 6,975 | 100.0% | 2,000 Mbps | 8.7 | A- | 54/100 |
| Camden | 5,143 | 87.9% | 1,810 Mbps | 7.4 | B | 70/100 |
| Warren | 3,659 | 97.2% | 7,509 Mbps | 6.4 | A- | 53/100 |
| Thomaston | 3,546 | 81.8% | 3,212 Mbps | 7 | B | 32/100 |
| Union | 3,014 | 96.7% | 972 Mbps | 5.9 | B- | 53/100 |
| Rockport | 2,675 | 70.6% | 1,384 Mbps | 6.4 | B- | 66/100 |
| Hope | 1,683 | 100.0% | 994 Mbps | 5.4 | B- | 66/100 |
| Owls Head | 1,457 | 99.7% | 2,000 Mbps | 7.4 | A- | 67/100 |
| South Thomaston | 1,446 | 88.2% | 1,880 Mbps | 6.4 | B | 59/100 |
| Vinalhaven | 1,269 | 0.0% | 898 Mbps | 4.3 | D | 51/100 |
| Friendship | 1,225 | 17.5% | 1,153 Mbps | 4.8 | C- | 54/100 |
| Tenants Harbor | 1,116 | 9.4% | 1,095 Mbps | 3.9 | D+ | 76/100 |
| Spruce Head | 1,006 | 96.5% | 1,987 Mbps | 5.1 | B- | 61/100 |
| Cushing | 998 | 0.0% | 1,000 Mbps | 5.7 | D+ | 62/100 |
| West Rockport | 937 | 88.4% | 1,487 Mbps | 7.7 | B | 57/100 |
| Washington | 936 | 99.4% | 1,000 Mbps | 5.3 | B- | 41/100 |
| West Washington | 348 | 50.6% | 616 Mbps | 4.2 | D+ | 42/100 |
| South Hope | 346 | 100.0% | 755 Mbps | 6.2 | B | 55/100 |
| St. George | 333 | 88.3% | 1,318 Mbps | 4.8 | C+ | 61/100 |
| Stickney Corner | 287 | 93.4% | 1,000 Mbps | 5.6 | C+ | 44/100 |
| Pulpit Harbor | 280 | 96.8% | 1,000 Mbps | 5.9 | B- | 70/100 |
| Port Clyde | 262 | 0.0% | 992 Mbps | 2.9 | D- | 79/100 |
| South Liberty | 262 | 74.0% | 756 Mbps | 4.7 | C- | 40/100 |
| East Union | 238 | 100.0% | 4,597 Mbps | 6.3 | A- | 60/100 |
| Pleasant Point | 185 | 0.0% | 973 Mbps | 4.5 | D | 63/100 |
| Lawry | 163 | 98.2% | 2,000 Mbps | 6 | B | 51/100 |
| Appleton | 152 | 100.0% | 257 Mbps | 5.1 | C+ | 32/100 |
| North Haven | 145 | 75.9% | 965 Mbps | 4.6 | C | 69/100 |
| Isle Au Haut | 93 | 95.7% | 1,000 Mbps | 2.2 | C | 32/100 |
| Matinicus | 55 | 0.0% | 50 Mbps | 1 | F | 41/100 |
ZIP codes in Knox County
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 04841 (Rockland) | 6,936 | 100.0% | 2,000 Mbps | 8.7 | A- | 54/100 |
| 04843 (Camden) | 5,247 | 88.2% | 1,818 Mbps | 7.4 | B | 71/100 |
| 04864 (Warren) | 4,865 | 97.7% | 7,622 Mbps | 6.2 | A- | 36/100 |
| 04862 (Union) | 3,807 | 97.4% | 723 Mbps | 6 | B- | 50/100 |
| 04856 (Rockport) | 3,632 | 75.1% | 1,421 Mbps | 6.7 | B- | 63/100 |
| 04861 (Thomaston) | 2,739 | 77.2% | 1,771 Mbps | 7.6 | B | 51/100 |
| 04860 (Tenants Harbor) | 1,782 | 30.0% | 1,197 Mbps | 4.4 | C- | 74/100 |
| 04847 (Hope) | 1,702 | 100.0% | 1,000 Mbps | 5.3 | B- | 67/100 |
| 04574 (Washington) | 1,579 | 99.6% | 1,000 Mbps | 5.3 | B- | 41/100 |
| 04858 (South Thomaston) | 1,511 | 89.0% | 1,889 Mbps | 6 | B- | 53/100 |
| 04854 (Owls Head) | 1,504 | 99.8% | 1,996 Mbps | 7.6 | A- | 70/100 |
| 04563 (Cushing) | 1,502 | 0.0% | 1,000 Mbps | 5.6 | D+ | 62/100 |
| 04863 (Vinalhaven) | 1,279 | 0.0% | 894 Mbps | 4.3 | D | 51/100 |
| 04547 (Friendship) | 1,142 | 37.8% | 1,351 Mbps | 4.5 | C- | 51/100 |
| 04859 (Spruce Head) | 755 | 95.4% | 1,993 Mbps | 4.5 | B- | 63/100 |
| 04853 (Pulpit Harbor) | 417 | 91.4% | 1,000 Mbps | 5.5 | C+ | 70/100 |
| 04645 (Isle Au Haut) | 92 | 96.7% | 1,000 Mbps | 2.2 | C | 32/100 |
| 04855 (Tenants Harbor) | 70 | 0.0% | 1,000 Mbps | 2 | D- | 79/100 |
| 04851 (Matinicus) | 53 | 0.0% | 50 Mbps | 1 | F | 40/100 |
Who is the Fastest Internet Provider in Knox County?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Fidium Fiber. On the other hand, based on data provided by the internet providers to the FCC, GoNetspeed should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Knox County
| TDS | 8,000 |
|---|---|
| Fidium Fiber | 2,000 |
| GoNetspeed | 2,000 |
| Spectrum | 1,000 |
| Tidewater Telecom | 1,000 |
| Axiom Technologies | 1,000 |
| Great Works Internet | 1,000 |
| Verizon | 300 |
| T-Mobile Home Internet | 100 |
| Viasat | 100 |
| Redzone Wireless | 100 |
| AT&T | 100 |
| EarthLink | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Knox County. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Knox County Internet Providers
Based on 58 reviews from Maine internet customers, Fidium Fiber is the best internet service provider for Knox County residents. Fidium Fiber was rated at an average of 3.50 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Maine, with 4.00 out of 5 stars and 93.7% coverage in Knox County.
At a national level, based on 4327 national reviews for any of the providers listed above, GoNetspeed is rated higher than any other provider, with a rating of 4.26 out of 5.
Local, State, and National Ratings for all Knox County Internet Providers
The table below shows average customer ratings from customers in Knox County, Maine, and customers throughout the country.
| ISP / Tech Type | Knox County Overall | Maine Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Fidium |  (1) | (16) | (88) | View Plans | ||
| GoNetspeed | (0) |  (8) | (23) | View Plans | ||
| Redzone Wireless | (0) |  (2) | (4) | View Plans | ||
| T-Mobile Home Internet | (0) | (1) | (342) | View Plans | ||
| Spectrum | (1) | (31) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Verizon | (0) | (0) | (816) | View Plans | ||
| AT&T | (0) | (0) | (1051) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| TDS | (0) | (0) | (39) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| Tidewater Telecom | (0) | (0) | (0) | View Plans | ||
| Great Works Internet | (0) | (0) | (0) | View Plans | ||
| Axiom Technologies | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Knox County
Based on data reported by Knox County ISPs to the FCC, the fastest speeds in the county are available through GoNetspeed. The company offers speeds up to 2,000 Mbps in Knox County. Therefore, the average customer can get up to 1,991 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Fidium Fiber. This indicates Fidium reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Knox County Speed | Maine Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Fidium | (1) | (16) | (88) | View Plans | ||
| Spectrum | (1) | (31) | (1949) | View Plans | ||
| GoNetspeed | (0) | (8) | (23) | View Plans | ||
| Redzone Wireless | (0) |  (2) | (4) | View Plans | ||
| T-Mobile Home Internet | (0) | (1) | (342) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Verizon | (0) | (0) | (816) | View Plans | ||
| AT&T | (0) | (0) | (1051) | View Plans | ||
| TDS | (0) | (0) | (39) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Tidewater Telecom | (0) | (0) | (0) | View Plans | ||
| Great Works Internet | (0) | (0) | (0) | View Plans | ||
| Axiom Technologies | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Knox County?
Of the providers in Knox County, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Knox County where enough of them have reviewed a provider, otherwise across Maine or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.00 out of 5 for price, which is higher than the average across all internet providers in the country. GoNetspeed is rated second for affordability, with an average price rating of 3.88 out of 5.
The table below shows how customers in Knox County, Maine, and the United States rated the affordability of their internet service.
Rated Affordability in Knox County
| ISP / Tech Type | Knox County Affordability | Maine Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| GoNetspeed | (0) | (8) | (23) | View Plans | ||
| Redzone Wireless | (0) | (2) | (4) | View Plans | ||
| T-Mobile Home Internet | (0) | (1) | (342) | View Plans | ||
| Spectrum | (1) | (31) | (1949) | View Plans | ||
| Fidium | (1) | (16) | (88) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Verizon | (0) | (0) | (816) | View Plans | ||
| AT&T | (0) | (0) | (1051) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| TDS | (0) | (0) | (39) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Tidewater Telecom | (0) | (0) | (0) | View Plans | ||
| Great Works Internet | (0) | (0) | (0) | View Plans | ||
| Axiom Technologies | (0) | (0) | (0) | View Plans |
Fiber, 5G, Cable and DSL Internet in Knox County
Which Fiber Internet Providers are Available in Knox County?
Fidium Fiber in Knox County, ME
Availability:
33.0%
Customer Rating:
(67)
Avg. Download Speed
2,000 Mbps
Fidium Fiber offers Fiber service to 33.0% of Knox County homes. Across the county, Fidium Fiber has speeds up to 2,000 Mbps
Tidewater Telecom Fiber in Knox County, ME
Availability:
31.9%
Customer Rating:
(0)
Avg. Download Speed
318 Mbps
Tidewater Telecom offers Fiber service to 31.9% of Knox County homes. Across the county, Tidewater Telecom Fiber has speeds up to 318 Mbps, with speeds from 100 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Tidewater Telecom Fiber.
GoNetspeed Fiber in Knox County, ME
Availability:
30.4%
Customer Rating:
(21)
Avg. Download Speed
1,998 Mbps
GoNetspeed offers Fiber service to 30.4% of Knox County homes. Across the county, GoNetspeed Fiber is the only type of service available from the company, with speeds up to 1,998 Mbps, with speeds from 1,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for GoNetspeed Fiber.
TDS Fiber in Knox County, ME
Availability:
11.3%
Customer Rating:
(16)
Avg. Download Speed
8,000 Mbps
TDS offers Fiber service to 11.3% of Knox County homes. Across the county, TDS Fiber has speeds up to 8,000 Mbps
Spectrum Fiber in Knox County, ME
Availability:
8.2%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 8.2% of Knox County homes. Across the county, Spectrum Fiber has speeds up to 1,000 Mbps
Axiom Technologies Fiber in Knox County, ME
Availability:
4.1%
Customer Rating:
(0)
Avg. Download Speed
1,000 Mbps
Axiom Technologies offers Fiber service to 4.1% of Knox County homes. Across the county, Axiom Technologies Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Great Works Internet Fiber in Knox County, ME
Availability:
1.4%
Customer Rating:
(0)
Avg. Download Speed
1,000 Mbps
Great Works Internet offers Fiber service to 1.4% of Knox County homes. Across the county, Great Works Internet Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Knox County?
T-Mobile Home Internet Fixed Wireless in Knox County, ME
Availability:
93.7%
Customer Rating:
(342)
Avg. Download Speed
64 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 93.7% of Knox County homes. Across the county, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 64 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 12 Mbps throughout the county.
Redzone Wireless Fixed Wireless in Knox County, ME
Availability:
77.9%
Customer Rating:
(4)
Avg. Download Speed
67 Mbps
Redzone Wireless offers Fixed Wireless service to 77.9% of Knox County homes. Across the county, Redzone Wireless Fixed Wireless is the only type of service available from the company, with speeds up to 67 Mbps, with speeds from 50 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 15 and as high as 20, with an average of 17 Mbps throughout the county.
EarthLink Fixed Wireless in Knox County, ME
Availability:
73.6%
Customer Rating:
(4)
Avg. Download Speed
42 Mbps
EarthLink offers Fixed Wireless service to 73.6% of Knox County homes. Across the county, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 42 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.8 Mbps throughout the county.
AT&T Fixed Wireless in Knox County, ME
Availability:
73.6%
Customer Rating:
(205)
Avg. Download Speed
42 Mbps
AT&T offers Fixed Wireless service to 73.6% of Knox County homes. Across the county, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 42 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.8 Mbps throughout the county.
Verizon Fixed Wireless in Knox County, ME
Availability:
59.5%
Customer Rating:
(362)
Avg. Download Speed
235 Mbps
Verizon offers Fixed Wireless service to 59.5% of Knox County homes. Across the county, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 235 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 17 Mbps throughout the county.
Which Cable Internet Providers are Available in Knox County?
Spectrum Cable in Knox County, ME
Availability:
87.4%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 87.4% of Knox County homes. Across the county, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Knox County?
Fidium DSL in Knox County, ME
Availability:
56.0%
Customer Rating:
(18)
Avg. Download Speed
30 Mbps
Fidium Fiber offers DSL service to 56.0% of Knox County homes. Across the county, Fidium DSL has speeds up to 30 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 40, with an average of 7.7 Mbps throughout the county. Fidium DSL is rated higher than other types of internet service available in Knox County from Fidium in terms of customer satisfaction.
Tidewater Telecom DSL in Knox County, ME
Availability:
13.6%
Customer Rating:
(0)
Avg. Download Speed
10 Mbps
Tidewater Telecom offers DSL service to 13.6% of Knox County homes. Across the county, Tidewater Telecom DSL has speeds up to 10 Mbps
TDS DSL in Knox County, ME
Availability:
3.0%
Customer Rating:
(7)
Avg. Download Speed
23 Mbps
TDS offers DSL service to 3.0% of Knox County homes. Across the county, TDS DSL has speeds up to 23 Mbps, with speeds from 10 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 4.0 Mbps throughout the county. TDS DSL is rated about the same as other types of internet service available in Knox County from TDS in terms of customer satisfaction.
Customer Reviews for Internet Service Providers in Maine
Customer Reviews
Derek C.
Fidium Fiber
June 24, 2024 I had Fidium installed about 2 months ago. We replaced our Spectrum cable with Fidium fiber. I am happy with the speed although it is not noticeably faster than Spectrum. My main reason for switching was my disdain for Spectrum, and the fact that Fidium was offering a better product at a slightly lower cost. I would be more satisfied if the cost was lower than it currently is (I'm paying about $80/month for Fidium vs about $95/month for Spectrum). I am very satisfied with Fidium's customer service when compared to Spectrum. They also have a free app that makes managing my network very simple.
A Camden, ME Customer
Spectrum Cable
January 30, 2023 Their pricing is quite good but their customer service could be better. Overall I'm satisfied but my local provider could have better employees.
Barbara J.
Fidium Fiber
September 16, 2026 Service is okay. Fidium customer service is abominable. They told me when I signed up that at the year mark, I could call and keep the same pricing - $67.50 per month. I called, they said it was granted, then they proceeded to bill me $87.50 for the next six months. I called every month, until I finally gave up, paid them the $87.50 and then my bill went to $90. I called to terminate their service in per disgust for this company (to Spectrum for better service, $15 lower a month plus streaming of certain channels). They said I would get a sticker in the mail to return their box - that it would arrive in 5 - 7 days. I got their bill - they charged me for THE FULL MONTH, they did not prorate the bill from the stop date. I called twice - one customer service person said it would be prorated, the second said it would not, the supervisor said that it would be. I am STILL waiting to get their return sticker in the mail. DO NOT sign up with this company - they WILL NOT deliver what they promise, then they put you through heck and high water to fix back to what they promised you originally. I am exceptionally glad to be rid of them!!!
Amber W.
Fidium Fiber
September 11, 2026 First. They lie about the promotional price. They claim $30. But bill you $50. Their internet drops off and on. up to 40 minutes. Tried calling them about the internet dropping. Called 4 times in the same day. First 2 times. Busy signal. 3rd time, Said call connecting. Nothing happened after that. 4th time. Phone just rang and rang and rang. Have had them for 2 or 3 months. Useless internet/Company.
Deni P.
Spectrum Cable
June 16, 2026 We have been using Spectrum Cable/Internet services for awhile now and are pleased with the variety of programming offered and internet speed. Customer service is reasonably good, and you can depend on quick response for outages. The one thing that is a downside is the price, it is more expensive than other providers in the area and they don't offer promotional offers to existing customers usually, but perhaps with a phone call to customer service they will give you a similar offer for loyalty if you don't switch. Fast internet speed, friendly reps with good service and reliable service make us continue to use Spectrum over others in the area, and we will continue as satisfied customers as long at the prices remain affordable.
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Which ISP Should You Choose in Knox County?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Knox County is Fidium.
- The fastest internet provider should be GoNetspeed. Considering speed for the money and reliability in speeds, Fidium Fiber may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Knox County is T-Mobile Home Internet.
- Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Knox County, available to 93.7% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.