Best Internet Providers in Matewan, WV
All 4 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Matewan, WV
Matewan has 4 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Matewan.
Ranks compare Matewan with the 31,388 US places under 1,000 people, the tiers of our fastest-cities rankings.
The Best Internet in Matewan, WV at a Glance
Matewan Internet Providers, Ranked by Coverage, Speed and Customer Ratings
IMCTV
Connection
Customer Rating
Cable
Frontier
Connection
Customer Rating
DSL
Shentel
Connection
Customer Rating
Cable
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Matewan ratings may vary and are shown below.
Who is the Best Internet Provider in Matewan, WV?
Frontier Communications is the highest-rated internet provider in Matewan based on 17 West Virginia customer reviews, and IMCTV has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
Click here to get Frontier Communications
or call 1-866-557-9907
Which Providers are Available at my Home in Matewan?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Matewan
How Matewan Compares to Places Its Size
Matewan's report card score is in the bottom 10% and its connectivity index is in the top 36%.
| Measure | Matewan | Rank among US places under 1,000 people | Mingo County | West Virginia | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 0.0% | bottom 22% | 20.5% | 59.9% | 71.5% | 6,946 places at 100.0% |
| Average top speed | 1,000 Mbps | top 38% | 2,069 Mbps | 3,962 Mbps | 3,486 Mbps | Fairmount, TN and Falling Water, TN and 5 more (25,000 Mbps) |
| Providers at a typical address | 1.9 | bottom 13% | 3.1 | 5.4 | 7.1 | Los Prados, PR (15.1) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.4 | bottom 49% | 2.4 | 2.4 | 2.7 | Paguate, NM (13.4) |
| Workers who work from home | 6% | bottom 34% | 6% | 10% | 15% | Boys Town, NE (100%) |
| Homes with a computer, tablet or phone | 92% | bottom 46% | 91% | 92% | 96% | 1,494 places at 100% |
| Homes with internet | 85% | bottom 46% | 87% | 87% | 91% | 370 places at 100% |
| Homes on fiber, cable or DSL | 76% | top 14% | 76% | 70% | 76% | 23 places at 100% |
| More about the households here | ||||||
| Homes with a desktop or laptop | 53% | bottom 10% | 53% | 71% | 81% | 72 places at 100% |
| Median household income | $24,611 | bottom 1% | $39,703 | $65,649 | $93,246 | 22 places at $250,001 |
| Residents in school (6th grade to college) | 6% | bottom 11% | 13% | 14% | 16% | University at Buffalo, NY (100%) |
Fiber reaches 0.0% of homes in Matewan, against 20.5% across Mingo County and 59.9% across West Virginia. Households in Matewan are smaller than the US average (2.4 people against 2.7); 6% of workers work from home (US 15%); and the median household income is $24,611 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Matewan
Which Fiber Internet Providers are Available in Matewan?
According to the most recently submitted data by internet service providers to the FCC, there are currently no fiber providers available in Matewan, WV.
Which Fixed Wireless and LTE Internet Providers are Available in Matewan?
T-Mobile Home Internet Fixed Wireless in Matewan, WV
Availability:
9.0%
Customer Rating:
(342)
Avg. Download Speed
25 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 9.0% of Matewan homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Which Cable Internet Providers are Available in Matewan?
IMCTV Cable in Matewan, WV
Availability:
89.0%
Customer Rating:
(1)
Avg. Download Speed
1,000 Mbps
IMCTV offers Cable service to 89.0% of Matewan homes. Across the city, IMCTV Cable is the only type of service available from the company, with speeds up to 1,000 Mbps
Shentel Cable in Matewan, WV
Availability:
11.5%
Customer Rating:
(24)
Avg. Download Speed
1,000 Mbps
Shentel offers Cable service to 11.5% of Matewan homes. Across the city, Shentel Cable is the only type of service available from the company, with speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Matewan?
Frontier DSL in Matewan, WV
Availability:
77.7%
Customer Rating:
(58)
Avg. Download Speed
10 Mbps
Frontier Communications offers DSL service to 77.7% of Matewan homes. Across the city, Frontier DSL is the only type of service available from the company, with speeds up to 10 Mbps
Internet in Matewan by Neighborhood and ZIP Code
Matewan has 2 ZIP codes with their own pages. Each row links to that place’s page.
Neighborhoods in Matewan
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Matewan
How Matewan Compares to Nearby Places
The 10 places nearest to Matewan that have their own pages are all within 5 miles, 3 of them in Kentucky. Among them, Rawl has the most homes with fiber (58.1%) and Edgarton the fewest (0.0%); Matewan has 0.0%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Matewan (this page) | 988 | 0.0% | 1,000 Mbps | 1.9 | D- | 47/100 |
| Hardy, KY | 888 | 0.0% | 958 Mbps | 1.9 | D- | 57/100 |
| Red Jacket | 664 | 0.0% | 1,000 Mbps | 2.2 | D- | 41/100 |
| Lobata | 645 | 0.0% | 1,000 Mbps | 3.8 | D | 58/100 |
| McCarr, KY | 581 | 0.0% | 1,000 Mbps | 2.3 | D- | 71/100 |
| Freeburn, KY | 577 | 0.0% | 1,000 Mbps | 1 | F | 20/100 |
| North Matewan | 417 | 0.0% | 1,000 Mbps | 2.8 | D- | 35/100 |
| Varney | 376 | 0.0% | 1,000 Mbps | 1.9 | D- | 43/100 |
| Rawl | 353 | 58.1% | 4,475 Mbps | 2.2 | C | 17/100 |
| Taylorville | 313 | 0.0% | 1,000 Mbps | 3.8 | D | 55/100 |
| Edgarton | 134 | 0.0% | 1,000 Mbps | 1.3 | D- | 38/100 |
Who is the Fastest Internet Provider in Matewan?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Frontier Communications. On the other hand, based on data provided by the internet providers to the FCC, IMCTV should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Matewan
| IMCTV | 1,000 |
|---|---|
| Shentel | 1,000 |
| Viasat | 100 |
| HughesNet | 25 |
| T-Mobile Home Internet | 25 |
| Frontier Communications | 10 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Matewan. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Matewan Internet Providers
Based on 17 reviews from West Virginia internet customers, Frontier Communications is the best internet service provider for Matewan residents. Frontier Communications was rated at an average of 2.67 out of 5 in our report for overall customer satisfaction.
At a national level, based on 556 national reviews for any of the providers listed above, IMCTV is rated higher than any other provider, with a rating of 3.00 out of 5.
Local, State, and National Ratings for all Matewan Internet Providers
The table below shows average customer ratings from customers in Matewan, West Virginia, and customers throughout the country.
| ISP / Tech Type | Matewan Overall | West Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet |  (0) | (1) | (342) | View Plans | ||
| Shentel | (0) | (7) | (35) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| IMCTV | (0) | (0) |  (2) | View Plans |
Customer Ratings for Internet Provider Speeds in Matewan
Based on data reported by Matewan ISPs to the FCC, the fastest speeds in the city are available through IMCTV. The company offers speeds up to 1,000 Mbps in Matewan. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Frontier Communications. This indicates Frontier reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Matewan Speed | West Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Shentel | (0) | (7) | (35) | View Plans | ||
| T-Mobile Home Internet | (0) | (1) | (342) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| IMCTV | (0) | (0) | (2) | View Plans |
Who is the Cheapest Internet Provider in Matewan?
Of the providers in Matewan, customers rate Frontier Communications the best for price. Data comes from customers rating their satisfaction with pricing: in Matewan where enough of them have reviewed a provider, otherwise across West Virginia or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Frontier Communications is rated 2.78 out of 5 for price, which is much lower than the average across all internet providers in the country.
The table below shows how customers in Matewan, West Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in Matewan
| ISP / Tech Type | Matewan Affordability | West Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (1) | (342) | View Plans | ||
| Shentel | (0) | (7) | (35) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| IMCTV | (0) | (0) | (2) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in West Virginia
Customer Reviews
ISPReports User
Optimum
August 18, 2026 The service rips people off. been customer for many years,had bad box ,was told to go buy another one .Finally someone came replaced it after many months. Paid for services never didnt get.Company never took charges off.
James W.
Optimum Cable
June 01, 2026 Yes. My provider has had a history of poor customer service for years. No matter who happened to buy out the current company and go under a new brand name, the customer service was still severely flawed. But, in the past year, I have noticed that they are finally starting to make great strides in the way that they deal with their customer base. Better late than never, I guess.
A Triadelphia, WV Customer
XFINITY Cable
May 25, 2026 A Morgantown, WV Customer
AT&T DSL
May 06, 2026 A Williamson, WV Customer
Optimum Cable
May 06, 2026 Rate your provider
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Which ISP Should You Choose in Matewan?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Matewan is Frontier.
- The fastest internet provider should be IMCTV. Considering speed for the money and reliability in speeds, Frontier Communications may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Matewan is Frontier.
- Viasat, IMCTV, and HughesNet has the broadest coverage in Matewan, available to 89.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.