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8 Best Internet Providers in Napavine, WA

Find internet availability by address in Napavine, WA

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Napavine ISP Report Card | Business Internet in Napavine

Napavine ISP Report at a Glance
ISP grade Napavine ISP Report Card D+
Average speed Download Speed for Most Households 1,161 Mbps
ISP count Number of Internet Service Providers 8
Customer review count Real Napavine Customer Ratings 3

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Data update information▼

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Napavine has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Napavine.

Napavine overview

▼

Napavine has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Napavine.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Centurylink

Centurylink logo

Availability:

100.0%

Customer Rating:

3.2 of 5 stars

(179)

View Plans

1-844-526-6307 Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Napavine.

Max Download Speed InfoCalculated from the maximum speeds available to most Napavine residents, weighted by block population.

Customer Rating

DSL

100.0%

38 Mbps

80 Mbps

DSL: 2.9 of 5 stars

(118)

Astound Broadband

Astound Broadband logo

Availability:

71.1%

Customer Rating:

3.3 of 5 stars

(117)

View Plans

1-888-760-7911 Price: Starting at $30.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Napavine.

Max Download Speed InfoCalculated from the maximum speeds available to most Napavine residents, weighted by block population.

Customer Rating

Cable

65.1%

1,500 Mbps

1,500 Mbps

Cable: 3.3 of 5 stars

(93)

Fixed Wireless

7.7%

1,000 Mbps

1,000 Mbps

Wireless: 0.0 of 5 stars

(0)

XFINITY

XFINITY logo

Availability:

29.4%

Customer Rating:

3.4 of 5 stars

(2321)

View Plans

1-877-244-3013 Price: $45.00 - $119.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Napavine.

Max Download Speed InfoCalculated from the maximum speeds available to most Napavine residents, weighted by block population.

Customer Rating

Fiber

16.6%

1,200 Mbps

1,200 Mbps

Fiber: 3.5 of 5 stars

(291)

Cable

20.0%

1,525 Mbps

2,000 Mbps

Cable: 3.3 of 5 stars

(2028)

Above are the top 4 providers in Napavine, WA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

EarthLink

EarthLink logo

Availability:

9.1%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Napavine.

Max Download Speed InfoCalculated from the maximum speeds available to most Napavine residents, weighted by block population.

Customer Rating

Fixed Wireless

9.1%

35 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

85.4%

Customer Rating:

4.0 of 5 stars

(322)

View Plans

1-833-601-2935 Price: Starting at $45.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Napavine.

Max Download Speed InfoCalculated from the maximum speeds available to most Napavine residents, weighted by block population.

Customer Rating

Fixed Wireless

85.4%

37 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(322)

Verizon

Verizon logo

Availability:

66.5%

Customer Rating:

3.8 of 5 stars

(783)

View Plans

1-833-213-7018 Price: $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Napavine.

Max Download Speed InfoCalculated from the maximum speeds available to most Napavine residents, weighted by block population.

Customer Rating

Fixed Wireless

66.5%

80 Mbps

300 Mbps

Wireless: 3.6 of 5 stars

(350)

AT&T

AT&T logo

Availability:

9.1%

Customer Rating:

3.6 of 5 stars

(1010)

View Plans

1-877-610-1219 Price: Starting at $40.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Napavine.

Max Download Speed InfoCalculated from the maximum speeds available to most Napavine residents, weighted by block population.

Customer Rating

Fixed Wireless

9.1%

35 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(198)

Hawk Networks

Hawk Networks logo

Availability:

4.2%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Napavine.

Max Download Speed InfoCalculated from the maximum speeds available to most Napavine residents, weighted by block population.

Customer Rating

Fixed Wireless

4.2%

200 Mbps

200 Mbps

Wireless: 0.0 of 5 stars

(0)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Napavine residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

4.0 of 5 stars

(58)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Napavine ratings may vary and are shown below.

Who is the Best Internet Provider in Napavine, WA?

XFINITY from Comcast is the highest-rated internet provider in Napavine based on 195 Washington customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.

The chart and table below show average customer ratings from customers in Napavine, Washington, and customers throughout the country.

Top Rated Internet Providers in Napavine

Astound Broadband2.573.27
XFINITY3.243.35
T-Mobile Home Internet3.924.04
HughesNet1.002.25
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Napavine Internet Providers

ISP / Tech TypeNapavine OverallWashington OverallNational OverallFor Service
T-Mobile Home Internet (0) (13) (322)View Plans
XFINITY (1) (129) (2321)View Plans
Astound Broadband (1) (21) (117)View Plans
HughesNet (1) (2) (24)View Plans
AT&T (0) (1) (1010)View Plans
Verizon (0) (7) (783)View Plans
Centurylink (0) (24) (179)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans
Hawk Networks (0) (0) (0)View Plans

Based on 195 reviews from Washington internet customers, XFINITY from Comcast is the best internet service provider for Napavine residents. XFINITY from Comcast was rated at an average of 3.24 out of 5 in our report for overall customer satisfaction. Astound Broadband wins for second-place in Washington, with 4.00 out of 5 stars and 71.1% coverage in Napavine.

At a national level, based on 4747 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Which Providers are Available at my Home in Napavine?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

Napavine, WA map of internet availability

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Napavine?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by XFINITY from Comcast. On the other hand, based on data provided by the internet providers to the FCC, Astound Broadband should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Napavine

Max Advertised Speed in Napavine, WA

XFINITY2,000 Mbps
Astound Broadband1,500 Mbps
Verizon300 Mbps
Hawk Networks200 Mbps
AT&T100 Mbps
EarthLink100 Mbps
T-Mobile Home Internet100 Mbps
Centurylink80 Mbps

ISP / Tech TypeMax Advertised Speed
XFINITY from Comcast2,000 Mbps
Astound Broadband1,500 Mbps
Verizon300 Mbps
Hawk Networks200 Mbps
AT&T100 Mbps
EarthLink100 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
Centurylink80 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Napavine

XFINITY3.713.76
T-Mobile Home Internet3.853.96
Astound Broadband3.333.55
HughesNet1.002.42
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeNapavine SpeedWashington SpeedNational SpeedFor Service
T-Mobile Home Internet (0) (13) (322)View Plans
XFINITY (1) (129) (2321)View Plans
Astound Broadband (1) (21) (117)View Plans
HughesNet (1) (2) (24)View Plans
Verizon (0) (7) (783)View Plans
AT&T (0) (1) (1010)View Plans
Centurylink (0) (24) (179)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans
Hawk Networks (0) (0) (0)View Plans

Based on data reported by Napavine ISPs to the FCC, the fastest speeds in the city are available through Astound Broadband. The company offers speeds up to 1,500 Mbps in Napavine. Therefore, the average customer can get up to 1,458 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the city rated their satisfaction with internet speed highest with XFINITY from Comcast. This indicates XFINITY reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Napavine?

Washington customers rate AT&T as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

AT&T received a local rating of 2.00 out of 5, which is much lower than the average across all internet providers in the country. Centurylink is rated in second place for affordability by the company’s Napavine customers with an average price rating of 3.58 out of 5.

The chart and graph below show how customers in Napavine, Washington, and the United States rated the affordability of their internet service.

Rated Affordability in Napavine

T-Mobile Home Internet3.854.09
Astound Broadband2.143.09
XFINITY3.003.01
HughesNet1.002.63
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeNapavine AffordabilityWashington AffordabilityNational AffordabilityFor Service
T-Mobile Home Internet (0) (13) (322)View Plans
Astound Broadband (1) (21) (117)View Plans
XFINITY (1) (129) (2321)View Plans
HughesNet (1) (2) (24)View Plans
Verizon (0) (7) (783)View Plans
Centurylink (0) (24) (179)View Plans
AT&T (0) (1) (1010)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans
Hawk Networks (0) (0) (0)View Plans

Napavine Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Napavine below, including the metrics used and how Napavine compares to the rest of Washington and nation.

Napavine ISP Report Card: D+
Metric

(hover for details)
Napavine Washington USA
16.59% 53.55% 71.53%
1,161 Mbps 2,784 Mbps 3,583 Mbps
3.8 6.5 7.1

 

Napavine Digital Connectivity Index: 58 / 100
Metric

(hover for details)
Napavine Washington USA
2.7 2.6 2.7
5% 19% 15%
98% 97% 96%
89% 94% 91%
73% 80% 76%
73% 81% 77%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Napavine ISP Report Card & Digital Connectivity Index

The ISP Report Card in Napavine is D+, which is better than other cities. The local demand for broadband internet connectivity in Napavine is high with a score of 58 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Napavine have done a average job meeting the needs of its residents.

The Napavine ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

89% of Napavine households have an internet connection despite having 99.97% availability. 73% of households have fiber, cable, or DSL, 17% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 73% of households have a broadband connection such as fiber, cable or DSL available to their home, 73% subscribe to it. A large amount of Napavine residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Napavine?

Marys Corner, WA

  • ISP Report Card: D
  • Digital Connectivity Index: 65 / 100
Newaukum, WA

  • ISP Report Card: D+
  • Digital Connectivity Index: 60 / 100
Chehalis, WA

  • ISP Report Card: C+
  • Digital Connectivity Index: 56 / 100

St. Urbans, WA

  • ISP Report Card: B-
  • Digital Connectivity Index: 65 / 100
Winlock, WA

  • ISP Report Card: C
  • Digital Connectivity Index: 52 / 100
Claquato, WA

  • ISP Report Card: D+
  • Digital Connectivity Index: 60 / 100

Ethel, WA

  • ISP Report Card: C-
  • Digital Connectivity Index: 51 / 100
Onalaska, WA

  • ISP Report Card: D
  • Digital Connectivity Index: 56 / 100
Klaber, WA

  • ISP Report Card: F
  • Digital Connectivity Index: 37 / 100

How Much Speed does a Napavine Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Napavine is 2.7, which is larger than the Washington average of 2.6 and larger than the national average of 2.7. Napavine’s average household income is $95,317 which is about average for the Washington average of $109,860 and higher than the national average of $93,246. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.

Napavine also has 14% of its population enrolled in school between the 6th grade and college level, this is lower than the Washington average of 15%. Additionally, 5% of residents work from home, which is lower than the 19% of residents in Washington who work from home. This and other factors you can see above show us that the community of Napavine has a high need for internet connectivity and speeds.

Compared to the rest of the country, Napavine households are much more technology-engaged. 98% of households have some sort of computing device, 89% have desktops or laptops in the home, and 95% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Napavine?

XFINITY Fiber in Napavine, WA

XFINITY logo

Availability:

16.6%

Customer Rating:

3.5 of 5 stars

(291)

Avg. Download Speed

1,200 Mbps

XFINITY from Comcast offers Fiber service to 16.6% of Napavine homes. Across the city, XFINITY Fiber has speeds up to 1,200 Mbps, with speeds from 1,200 Mpbs up to 1,200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 35, with an average of 35 Mbps throughout the city. XFINITY Fiber is rated about the same as other types of internet service available in Napavine from XFINITY in terms of customer satisfaction.

Which Cable Internet Providers are Available in Napavine?

Astound Broadband Cable in Napavine, WA

Astound Broadband logo

Availability:

65.1%

Customer Rating:

3.3 of 5 stars

(93)

Avg. Download Speed

1,500 Mbps

Astound Broadband offers Cable service to 65.1% of Napavine homes. Across the city, Astound Broadband Cable has speeds up to 1,500 Mbps, with speeds from 1,500 Mpbs up to 1,500 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 50 and as high as 50, with an average of 50 Mbps throughout the city. Astound Broadband Cable is rated the same as other types of internet service available in Napavine from Astound Broadband in terms of customer satisfaction.

XFINITY Cable in Napavine, WA

XFINITY logo

Availability:

20.0%

Customer Rating:

3.3 of 5 stars

(2028)

Avg. Download Speed

1,525 Mbps

XFINITY from Comcast offers Cable service to 20.0% of Napavine homes. Across the city, XFINITY Cable has speeds up to 1,525 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 122 Mbps throughout the city. XFINITY Cable is rated the same as other types of internet service available in Napavine from XFINITY in terms of customer satisfaction.

Which DSL Internet Providers are Available in Napavine?

Centurylink DSL in Napavine, WA

Centurylink logo

Availability:

100.0%

Customer Rating:

2.9 of 5 stars

(118)

Avg. Download Speed

38 Mbps

Centurylink offers DSL service to 100.0% of Napavine homes. Across the city, Centurylink DSL is the only type of service available from the company, with speeds up to 38 Mbps, with speeds from 10 Mpbs up to 80 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 3.4 Mbps throughout the city. Centurylink DSL is rated about the same as other types of internet service available in Napavine from Centurylink in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Napavine?

T-Mobile Home Internet Fixed Wireless in Napavine, WA

T-Mobile Home Internet logo

Availability:

85.4%

Customer Rating:

4.0 of 5 stars

(322)

Avg. Download Speed

37 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 85.4% of Napavine homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 37 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.7 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Napavine from T-Mobile Home Internet in terms of customer satisfaction.

Verizon Fixed Wireless in Napavine, WA

Verizon logo

Availability:

66.5%

Customer Rating:

3.6 of 5 stars

(350)

Avg. Download Speed

80 Mbps

Verizon offers Fixed Wireless service to 66.5% of Napavine homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 80 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 8.8 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in Napavine from Verizon in terms of customer satisfaction.

EarthLink Fixed Wireless in Napavine, WA

EarthLink logo

Availability:

9.1%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

35 Mbps

EarthLink offers Fixed Wireless service to 9.1% of Napavine homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 35 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.3 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in Napavine from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Napavine, WA

AT&T logo

Availability:

9.1%

Customer Rating:

3.6 of 5 stars

(198)

Avg. Download Speed

35 Mbps

AT&T offers Fixed Wireless service to 9.1% of Napavine homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 35 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.3 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in Napavine from AT&T in terms of customer satisfaction.

Astound Broadband Fixed Wireless in Napavine, WA

Astound Broadband logo

Availability:

7.7%

Customer Rating:

0.0 of 5 stars

(0)

Avg. Download Speed

1,000 Mbps

Astound Broadband offers Fixed Wireless service to 7.7% of Napavine homes. Across the city, Astound Broadband Fixed Wireless has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 250 and as high as 250, with an average of 250 Mbps throughout the city. Astound Broadband Fixed Wireless is rated other types of internet service available in Napavine from Astound Broadband in terms of customer satisfaction.

Hawk Networks Fixed Wireless in Napavine, WA

Hawk Networks logo

Availability:

4.2%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

200 Mbps

Hawk Networks offers Fixed Wireless service to 4.2% of Napavine homes. Across the city, Hawk Networks Fixed Wireless is the only type of service available from the company, with speeds up to 200 Mbps, with speeds from 200 Mpbs up to 200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 70 and as high as 70, with an average of 70 Mbps throughout the city. Hawk Networks Fixed Wireless is rated other types of internet service available in Napavine from Hawk Networks in terms of customer satisfaction.

Which ISP Should You Choose in Napavine?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Napavine is XFINITY.
  • The fastest internet provider should be Astound Broadband. Considering speed for the money and reliability in speeds, XFINITY from Comcast may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Napavine is AT&T.
  • Centurylink, HughesNet, and Viasat has the broadest coverage in Napavine, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does Napavine compare to other cities with a similar population?

To see how Napavine stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Napavine’s D+ ISP Report Card and 58 / 100 Digital Connectivity Index.

Summit Hill, PA

  • ISP Report Card: B
  • Digital Connectivity Index: 71 / 100
Haskell, OK

  • ISP Report Card: B-
  • Digital Connectivity Index: 28 / 100
Ash Grove, MO

  • ISP Report Card: C-
  • Digital Connectivity Index: 49 / 100

Lyman, WY

  • ISP Report Card: D+
  • Digital Connectivity Index: 61 / 100
Moss Beach, CA

  • ISP Report Card: C-
  • Digital Connectivity Index: 65 / 100
Napanoch, NY

  • ISP Report Card: D
  • Digital Connectivity Index: 52 / 100

Red Lodge, MT

  • ISP Report Card: D+
  • Digital Connectivity Index: 36 / 100
Redgranite, WI

  • ISP Report Card: D
  • Digital Connectivity Index: 32 / 100
Sims, NC

  • ISP Report Card: C
  • Digital Connectivity Index: 32 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Napavine

Customer Reviews

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A Napavine, WA Customer

Astound Broadband Cable

May 19, 2023

Every time I've had to call, they are very helpful and resourceful. I work from home, so there have been a few times where the internet goes out and even restarting it does not help. I usually give them a call and they're willing to send a signal or walk me through some other troubleshooting steps. I do wish the internet didn't crash as often as it does.

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A Chehalis, WA Customer

HughesNet Satellite

January 25, 2026
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A Chehalis, WA Customer

XFINITY Cable

June 28, 2023
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ISPReports User

HughesNet Satellite

August 05, 2026

### One star only because zero isn’t an option HughesNet provided, without question, the worst internet service and customer service we have ever experienced. We remained customers for seven years—not because we were satisfied, but because we live in a rural area and had no other viable option. The service was never consistently reliable. Streaming a complete movie was nearly impossible. Calls repeatedly dropped, including calls made to HughesNet’s own customer service department because the connection was so unstable. When that happened, they wouldn’t call us back, and we often couldn’t reconnect with them to finish resolving the problem. HughesNet repeatedly claimed we had used all our data, even during periods when we had barely streamed anything and hadn’t managed to watch complete movies. We were told that exceeding the data allowance would only result in slower speeds, but what we experienced wasn’t merely a slowdown—the service would become completely disrupted and practically unusable. Technical support was equally frustrating. Technicians would identify problems or recommend solutions, only for HughesNet to refuse to authorize or implement what its own technicians recommended. We spent years calling, troubleshooting, repeating the same information, and being passed around without receiving a lasting solution. We paid every month for a service that frequently failed to provide even basic, dependable internet access. The moment fiber internet finally became available in our area, we left HughesNet. Since switching, the difference has been unbelievable: reliable service, uninterrupted streaming, stable calls, and none of the constant excuses or mysterious data problems we dealt with before. That alone confirmed that our devices and usage were not the real issue. Seven years with HughesNet gave them more than enough opportunity to provide the service and support we were paying for. They consistently failed at both. I would never recommend HughesNet to anyone. If it appears to be your only option, investigate absolutely every possible alternative before signing up. Being without internet may be less aggravating than paying for internet that repeatedly doesn’t work.

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andy o

Ziply Fiber

May 03, 2026

The service seems to be lacking in speed, which is a problem. Overall, it seems generally reliable. The only alternative is Comcast so Ziply is the lesser of two evils, I guess lol

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