Best Internet Providers in Neptune, WV
All 6 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Neptune, WV
Neptune has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 2 available internet technologies in Neptune.
Ranks compare Neptune with the 31,388 US places under 1,000 people, the tiers of our fastest-cities rankings.
The Best Internet in Neptune, WV at a Glance
Neptune Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Frontier
Connection
Customer Rating
Fiber
EarthLink
Connection
Customer Rating
Fixed Wireless
AT&T
Connection
Customer Rating
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Neptune ratings may vary and are shown below.
Who is the Best Internet Provider in Neptune, WV?
T-Mobile Home Internet is the best internet provider in Neptune based on West Virginia customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Neptune, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 100.00% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Neptune?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
How Neptune Compares to Places Its Size
Neptune's report card score is in the top 3% and its connectivity index is in the bottom 38%.
| Measure | Neptune | Rank among US places under 1,000 people | Jackson County | West Virginia | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 100.0% | top 1% | 76.5% | 59.9% | 71.5% | Tied with 6,945 other places at 100.0% |
| Average top speed | 7,000 Mbps | top 3% | 4,779 Mbps | 3,962 Mbps | 3,486 Mbps | Fairmount, TN and Falling Water, TN and 5 more (25,000 Mbps) |
| Providers at a typical address | 6 | top 20% | 4.9 | 5.4 | 7.1 | Los Prados, PR (15.1) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.3 | bottom 36% | 2.4 | 2.4 | 2.7 | Paguate, NM (13.4) |
| Workers who work from home | 5% | bottom 27% | 12% | 10% | 15% | Boys Town, NE (100%) |
| Homes with a computer, tablet or phone | 96% | top 23% | 83% | 92% | 96% | 1,494 places at 100% |
| Homes with internet | 97% | top 4% | 77% | 87% | 91% | 370 places at 100% |
| Homes on fiber, cable or DSL | 40% | bottom 20% | 59% | 70% | 76% | 23 places at 100% |
| More about the households here | ||||||
| Homes with a desktop or laptop | 83% | top 17% | 64% | 71% | 81% | 72 places at 100% |
| Median household income | $59,306 | bottom 29% | $60,032 | $65,649 | $93,246 | 22 places at $250,001 |
| Residents in school (6th grade to college) | 10% | bottom 38% | 12% | 14% | 16% | University at Buffalo, NY (100%) |
Fiber reaches 100.0% of homes in Neptune, against 76.5% across Jackson County and 59.9% across West Virginia. Households in Neptune are smaller than the US average (2.3 people against 2.7); 5% of workers work from home (US 15%); and the median household income is $59,306 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Neptune
Which Fiber Internet Providers are Available in Neptune?
Frontier Fiber in Neptune, WV
Availability:
100.0%
Customer Rating:
(119)
Avg. Download Speed
7,000 Mbps
Frontier Communications offers Fiber service to 100.0% of Neptune homes. Across the city, Frontier Fiber is the only type of service available from the company, with speeds up to 7,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Neptune?
EarthLink Fixed Wireless in Neptune, WV
Availability:
100.0%
Customer Rating:
(4)
Avg. Download Speed
25 Mbps
EarthLink offers Fixed Wireless service to 100.0% of Neptune homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Ohio Transparent Telecom Fixed Wireless in Neptune, WV
Availability:
100.0%
Customer Rating:
(0)
Avg. Download Speed
50 Mbps
Ohio Transparent Telecom offers Fixed Wireless service to 100.0% of Neptune homes. Across the city, Ohio Transparent Telecom Fixed Wireless is the only type of service available from the company, with speeds up to 50 Mbps
AT&T Fixed Wireless in Neptune, WV
Availability:
100.0%
Customer Rating:
(205)
Avg. Download Speed
25 Mbps
AT&T offers Fixed Wireless service to 100.0% of Neptune homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
T-Mobile Home Internet Fixed Wireless in Neptune, WV
Availability:
100.0%
Customer Rating:
(342)
Avg. Download Speed
25 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 100.0% of Neptune homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
New Era Broadband Fixed Wireless in Neptune, WV
Availability:
100.0%
Customer Rating:
(0)
Avg. Download Speed
10 Mbps
New Era Broadband offers Fixed Wireless service to 100.0% of Neptune homes. Across the city, New Era Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 10 Mbps
Which Cable Internet Providers are Available in Neptune?
According to the most recently submitted data by internet service providers to the FCC, there are currently no cable providers available in Neptune, WV.
Which DSL Internet Providers are Available in Neptune?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Neptune, WV.
Internet in Neptune by Neighborhood and ZIP Code
Each row links to that place’s page.
Neighborhoods in Neptune
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Neptune
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
How Neptune Compares to Nearby Places
The 10 places nearest to Neptune that have their own pages are all within 8 miles, 4 of them in Ohio. Among them, Ravenswood has the most homes with fiber (72.3%) and Long Bottom, OH the fewest (0.4%); Neptune has 100.0%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Neptune (this page) | 107 | 100.0% | 7,000 Mbps | 6 | A- | 34/100 |
| Ravenswood | 6,483 | 72.3% | 5,736 Mbps | 4.8 | B- | 31/100 |
| Reedsville, OH | 1,535 | 6.9% | 871 Mbps | 5.1 | D+ | 18/100 |
| Long Bottom, OH | 1,454 | 0.4% | 309 Mbps | 4.8 | D | 20/100 |
| Belleville | 957 | 82.1% | 2,131 Mbps | 3.1 | C | 50/100 |
| Portland, OH | 548 | 0.0% | 211 Mbps | 3.8 | D- | 9/100 |
| Tuppers Plains, OH | 455 | 32.1% | 1,256 Mbps | 5.6 | C | 26/100 |
| Jerrys Run | 381 | 100.0% | 1,257 Mbps | 2.9 | C+ | 54/100 |
| Pond Creek | 189 | 100.0% | 3,074 Mbps | 3.7 | B | 50/100 |
| Medina | 159 | 35.2% | 2,571 Mbps | 1.9 | C- | 22/100 |
| Topins Grove | 59 | 100.0% | 7,000 Mbps | 1.9 | B- | 34/100 |
Who is the Fastest Internet Provider in Neptune?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Frontier Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Neptune
| Frontier Communications | 7,000 |
|---|---|
| Viasat | 100 |
| Ohio Transparent Telecom | 50 |
| AT&T | 25 |
| EarthLink | 25 |
| HughesNet | 25 |
| T-Mobile Home Internet | 25 |
| New Era Broadband | 10 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Neptune. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Neptune Internet Providers
Based on 12 reviews from West Virginia internet customers, T-Mobile Home Internet is the best internet service provider for Neptune residents. T-Mobile Home Internet was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in West Virginia, with 3.00 out of 5 stars and 100.0% coverage in Neptune.
At a national level, based on 1585 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Neptune Internet Providers
The table below shows average customer ratings from customers in Neptune, West Virginia, and customers throughout the country.
| ISP / Tech Type | Neptune Overall | West Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) |  (1) | (342) | View Plans | ||
| AT&T | (0) |  (2) | (1051) | View Plans | ||
| Frontier | (0) |  (9) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| New Era Broadband | (0) | (0) | (0) | View Plans | ||
| Ohio Transparent Telecom | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Neptune
Based on data reported by Neptune ISPs to the FCC, the fastest speeds in the city are available through Frontier Communications. The company offers speeds up to 7,000 Mbps in Neptune. Therefore, the average customer can get up to 7,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Neptune Speed | West Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) |  (2) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (1) | (342) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| New Era Broadband | (0) | (0) | (0) | View Plans | ||
| Ohio Transparent Telecom | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Neptune?
Of the providers in Neptune, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Neptune where enough of them have reviewed a provider, otherwise across West Virginia or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 5.00 out of 5 for price, which is much higher than the average across all internet providers in the country. AT&T is rated second for affordability, with an average price rating of 3.00 out of 5.
The table below shows how customers in Neptune, West Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in Neptune
| ISP / Tech Type | Neptune Affordability | West Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (1) | (342) | View Plans | ||
| AT&T | (0) | (2) | (1051) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| New Era Broadband | (0) | (0) | (0) | View Plans | ||
| Ohio Transparent Telecom | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in West Virginia
Customer Reviews
ISPReports User
Optimum
August 18, 2026 The service rips people off. been customer for many years,had bad box ,was told to go buy another one .Finally someone came replaced it after many months. Paid for services never didnt get.Company never took charges off.
James W.
Optimum Cable
June 01, 2026 Yes. My provider has had a history of poor customer service for years. No matter who happened to buy out the current company and go under a new brand name, the customer service was still severely flawed. But, in the past year, I have noticed that they are finally starting to make great strides in the way that they deal with their customer base. Better late than never, I guess.
A Triadelphia, WV Customer
XFINITY Cable
May 25, 2026 A Morgantown, WV Customer
AT&T DSL
May 06, 2026 A Williamson, WV Customer
Optimum Cable
May 06, 2026 Rate your provider
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Which ISP Should You Choose in Neptune?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Neptune is T-Mobile Home Internet.
- The fastest internet provider should be Frontier Communications. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Neptune is T-Mobile Home Internet.
- Viasat, T-Mobile Home Internet, Ohio Transparent Telecom, New Era Broadband, HughesNet, Frontier Communications, EarthLink, and AT&T has the broadest coverage in Neptune, available to 100.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.