7 Best Internet Providers in New Albany, KS
Find internet availability by address in New Albany, KS
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | New Albany ISP Report Card | Business Internet in New Albany
| New Albany ISP Report Card | C- | |
| Download Speed for Most Households | 853 Mbps | |
| Number of Internet Service Providers | 7 | |
| Real New Albany Customer Ratings | 0 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
New Albany has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in New Albany.
▼
New Albany has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in New Albany.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Brightspeed
Connection
Customer Rating
DSL
KwiKom Communications
Connection
Customer Rating
Fiber
Fixed Wireless
EarthLink
Connection
Customer Rating
Fixed Wireless
Nextlink
Connection
Customer Rating
Fixed Wireless
Above are the top 4 providers in New Albany, KS for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local New Albany ratings may vary and are shown below.
Who is the Best Internet Provider in New Albany, KS?
AT&T is the best internet provider in New Albany based on Kansas customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, AT&T had the best reviews at the local, state, and national levels versus all available providers in New Albany, making it a solid recommendation among providers with reviews. AT&T is an option for 69.19% of the city.
or call 1-877-610-1219
The chart and table below show average customer ratings from customers in New Albany, Kansas, and customers throughout the country.
Top Rated Internet Providers in New Albany
Local, State, and National Ratings for all New Albany Internet Providers
| ISP / Tech Type | New Albany Overall | Kansas Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (10) | (924) | View Plans | ||
| US Cellular | (0) | (2) | (15) | View Plans | ||
| KwiKom Communications | (0) | (2) | (2) | View Plans | ||
| Brightspeed | (0) | (2) | (64) | View Plans | ||
| T-Mobile Home Internet | (0) | (2) | (284) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Nextlink | (0) | (0) | (14) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Based on 19 reviews from Kansas internet customers, AT&T is the best internet service provider for New Albany residents. AT&T was rated at an average of 4.20 out of 5 in our report for overall customer satisfaction. KwiKom Communications wins for second-place in Kansas, with 3.50 out of 5 stars and 61.6% coverage in New Albany.
At a national level, based on 1344 national reviews for any of the providers listed above, KwiKom Communications is rated higher than any other provider, with a rating of 3.31 out of 5.
Which Providers are Available at my Home in New Albany?
a different provider.

Internet Availability Key
Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in New Albany?
According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, KwiKom Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in New Albany
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| KwiKom Communications | 5,000 Mbps | ||
| Nextlink | 500 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| AT&T | 100 Mbps | ||
| EarthLink | 100 Mbps | ||
| Brightspeed | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps | ||
| US Cellular | 10 Mbps |
Customer Ratings for Internet Provider Speeds in New Albany
| ISP / Tech Type | New Albany Speed | Kansas Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (10) | (924) | View Plans | ||
| KwiKom Communications | (0) | (2) | (2) | View Plans | ||
| US Cellular | (0) | (2) | (15) | View Plans | ||
| Brightspeed | (0) | (2) | (64) | View Plans | ||
| T-Mobile Home Internet | (0) | (2) | (284) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Nextlink | (0) | (0) | (14) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Based on data reported by New Albany ISPs to the FCC, the fastest speeds in the city are available through KwiKom Communications. The company offers speeds up to 5,000 Mbps in New Albany. Therefore, the average customer can get up to 708 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the city rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in New Albany?
Kansas customers rate AT&T as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
AT&T received a local rating of 4.00 out of 5, which is lower than the average across all internet providers in the country. US Cellular is rated in second place for affordability by the company’s New Albany customers with an average price rating of 4.00 out of 5.
The chart and graph below show how customers in New Albany, Kansas, and the United States rated the affordability of their internet service.
Rated Affordability in New Albany
| ISP / Tech Type | New Albany Affordability | Kansas Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| US Cellular | (0) | (2) | (15) | View Plans | ||
| AT&T | (0) | (10) | (924) | View Plans | ||
| T-Mobile Home Internet | (0) | (2) | (284) | View Plans | ||
| KwiKom Communications | (0) | (2) | (2) | View Plans | ||
| Brightspeed | (0) | (2) | (64) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Nextlink | (0) | (0) | (14) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
New Albany Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for New Albany below, including the metrics used and how New Albany compares to the rest of Kansas and nation.
| Metric
(hover for details)
|
New Albany | Kansas | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in New Albany that have a Fiber internet connection available to their home. | 8.08% | 81.05% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 853 Mbps | 4,189 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for New Albany. | 5.0 | 7.6 | 6.8 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.3 | 2.5 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 6% | 11% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 86% | 95% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 75% | 90% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 36% | 73% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 37% | 74% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
New Albany ISP Report Card & Digital Connectivity Index
The ISP Report Card in New Albany is C-, which is much worse than other cities. The local demand for broadband internet connectivity in New Albany is high with a score of 16 / 100 in our Digital Connectivity Index. This means that internet service providers operating in New Albany have done a very poor job meeting the needs of its residents.
The New Albany ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
75% of New Albany households have an internet connection despite having 99.24% availability. 36% of households have fiber, cable, or DSL, 27% have satellite, 0% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 36% of households have a broadband connection such as fiber, cable or DSL available to their home, 37% subscribe to it. A very low number of New Albany residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to New Albany?
- ISP Report Card: C-
- Digital Connectivity Index: 29 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 29 / 100
- ISP Report Card: D-
- Digital Connectivity Index: 27 / 100
- ISP Report Card: D-
- Digital Connectivity Index: 21 / 100
- ISP Report Card: D-
- Digital Connectivity Index: 23 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 26 / 100
- ISP Report Card: D
- Digital Connectivity Index: 45 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 27 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 32 / 100
How Much Speed does a New Albany Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in New Albany is 2.3, which is smaller than the Kansas average of 2.5 and smaller than the national average of 2.7. New Albany's average household income is $57,785 which is lower than the Kansas average of $83,621 and lower than the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.
New Albany also has 8% of its population enrolled in school between the 6th grade and college level, this is lower than the Kansas average of 17%. Additionally, 6% of residents work from home, which is lower than the 11% of residents in Kansas who work from home. This and other factors you can see above show us that the community of New Albany has a very low need for internet connectivity and speeds.
Compared to the rest of the country, New Albany households are much more technology-disengaged. 86% of households have some sort of computing device, 74% have desktops or laptops in the home, and 83% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in New Albany?
KwiKom Communications Fiber in New Albany, KS
KwiKom Communications offers Fiber service to 8.1% of New Albany homes. Across the city, KwiKom Communications Fiber has speeds up to 5,000 Mbps
Which Cable Internet Providers are Available in New Albany?
According to the most recently submitted data by internet service providers to the FCC, there are currently no cable providers available in New Albany, KS.
Which DSL Internet Providers are Available in New Albany?
Brightspeed DSL in New Albany, KS
Brightspeed offers DSL service to 75.8% of New Albany homes. Across the city, Brightspeed DSL is the only type of service available from the company, with speeds up to 38 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 3.7 Mbps throughout the city.
Which Fixed Wireless and LTE Internet Providers are Available in New Albany?
Nextlink Fixed Wireless in New Albany, KS
Nextlink offers Fixed Wireless service to 96.5% of New Albany homes. Across the city, Nextlink Fixed Wireless is the only type of service available from the company, with speeds up to 498 Mbps, with speeds from 400 Mpbs up to 500 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 100 and as high as 100, with an average of 100 Mbps throughout the city.
EarthLink Fixed Wireless in New Albany, KS
EarthLink offers Fixed Wireless service to 69.2% of New Albany homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 38 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.9 Mbps throughout the city.
AT&T Fixed Wireless in New Albany, KS
AT&T offers Fixed Wireless service to 69.2% of New Albany homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 38 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.9 Mbps throughout the city.
T-Mobile Home Internet Fixed Wireless in New Albany, KS
T-Mobile Home Internet offers Fixed Wireless service to 65.9% of New Albany homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 56 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 10 Mbps throughout the city.
KwiKom Communications Fixed Wireless in New Albany, KS
KwiKom Communications offers Fixed Wireless service to 61.6% of New Albany homes. Across the city, KwiKom Communications Fixed Wireless has speeds up to 60 Mbps
US Cellular Fixed Wireless in New Albany, KS
US Cellular offers Fixed Wireless service to 45.2% of New Albany homes. Across the city, US Cellular Fixed Wireless is the only type of service available from the company, with speeds up to 10 Mbps
Which ISP Should You Choose in New Albany?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in New Albany is AT&T.
- The fastest internet provider should be KwiKom Communications. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in New Albany is AT&T.
- Viasat, Nextlink, and HughesNet has the broadest coverage in New Albany, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does New Albany compare to other cities with a similar population?
To see how New Albany stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to New Albany's C- ISP Report Card and 16 / 100 Digital Connectivity Index.
- ISP Report Card: A-
- Digital Connectivity Index: 26 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 31 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 66 / 100
- ISP Report Card: C
- Digital Connectivity Index: 79 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 39 / 100
- ISP Report Card: D-
- Digital Connectivity Index: 23 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 49 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 60 / 100
- ISP Report Card: F
- Digital Connectivity Index: 14 / 100
(1)