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7 Best Internet Providers in New Alexandria, OH

Find internet availability by address in New Alexandria, OH

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | New Alexandria ISP Report Card | Business Internet in New Alexandria

New Alexandria ISP Report at a Glance
ISP grade New Alexandria ISP Report Card C-
Average speed Download Speed for Most Households 1,035 Mbps
ISP count Number of Internet Service Providers 7
Customer review count Real New Alexandria Customer Ratings 1

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Data update information

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

New Alexandria has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in New Alexandria.

New Alexandria overview

New Alexandria has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in New Alexandria.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

XFINITY

XFINITY logo

Availability:

79.9%

Customer Rating:

3.4 of 5 stars

(2,391)

View Plans

1-877-244-3013 Price: $40.00 - $130.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Alexandria.

Max Download Speed InfoCalculated from the maximum speeds available to most New Alexandria residents, weighted by user distribution.

Customer Rating

Cable

79.9%

1,200 Mbps

1,200 Mbps

Cable: 3.3 of 5 stars

(1,910)

Frontier

Frontier logo

Availability:

9.3%

Customer Rating:

3.4 of 5 stars

(166)

View Plans

1-877-361-2072 Price: $44.99 - $134.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Alexandria.

Max Download Speed InfoCalculated from the maximum speeds available to most New Alexandria residents, weighted by user distribution.

Customer Rating

DSL

9.3%

10 Mbps

10 Mbps

DSL: 2.5 of 5 stars

(46)

EarthLink

EarthLink logo

Availability:

91.3%

Customer Rating:

3.8 of 5 stars

(13)

View Plans

1-877-418-2092 Price: Starting at $54.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Alexandria.

Max Download Speed InfoCalculated from the maximum speeds available to most New Alexandria residents, weighted by user distribution.

Customer Rating

Fixed Wireless

91.3%

62 Mbps

100 Mbps

Wireless: 0.0 of 5 stars

(0)

Smartway Communications

Smartway Communications logo

Availability:

95.3%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Alexandria.

Max Download Speed InfoCalculated from the maximum speeds available to most New Alexandria residents, weighted by user distribution.

Customer Rating

Fixed Wireless

95.3%

97 Mbps

250 Mbps

Wireless: 0.0 of 5 stars

(0)

Above are the top 4 providers in New Alexandria, OH for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.


T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

93.9%

Customer Rating:

4.0 of 5 stars

(341)

View Plans

1-833-601-2935 Price: $55.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Alexandria.

Max Download Speed InfoCalculated from the maximum speeds available to most New Alexandria residents, weighted by user distribution.

Customer Rating

Fixed Wireless

93.9%

25 Mbps

25 Mbps

Wireless: 3.9 of 5 stars

(204)

AT&T

AT&T logo

Availability:

91.3%

Customer Rating:

3.7 of 5 stars

(1,051)

View Plans

1-877-610-1219 Price: $65.00 - $90.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Alexandria.

Max Download Speed InfoCalculated from the maximum speeds available to most New Alexandria residents, weighted by user distribution.

Customer Rating

Fixed Wireless

91.3%

62 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(164)

Verizon

Verizon logo

Availability:

81.5%

Customer Rating:

3.8 of 5 stars

(811)

View Plans

1-833-213-7018 Price: $49.99 - $89.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Alexandria.

Max Download Speed InfoCalculated from the maximum speeds available to most New Alexandria residents, weighted by user distribution.

Customer Rating

Fixed Wireless

81.5%

300 Mbps

300 Mbps

Wireless: 3.7 of 5 stars

(170)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for New Alexandria residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Dish

Dish logo

Availability:

100%

Customer Rating:

3.6923 of 5 stars

(13)

View Plans

1-866-252-1910 Price: {{isp_price_range}}


DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3333 of 5 stars

(9)

View Plans

1-844-294-9501 Price: {{isp_price_range}}


Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7273 of 5 stars

(11)

View Plans

1-833-875-1370 Price: {{isp_price_range}}


HughesNet

HughesNet logo

Availability:

100%

Customer Rating:

2.4286 of 5 stars

(21)

View Plans

1-833-684-9249 Price: {{isp_price_range}}


Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9836 of 5 stars

(61)

View Plans

Price: {{isp_price_range}}

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local New Alexandria ratings may vary and are shown below.

Who is the Best Internet Provider in New Alexandria, OH?

T-Mobile Home Internet is the highest-rated internet provider in New Alexandria based on 82 Ohio customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above. The chart and table below show average customer ratings from customers in New Alexandria, Ohio, and customers throughout the country.

Top Rated Internet Providers in New Alexandria


XFINITY3.643.37
T-Mobile Home Internet4.694.04
Verizon3.673.82
AT&T3.473.66
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all New Alexandria Internet Providers

ISP / Tech TypeNew Alexandria OverallOhio OverallNational OverallFor Service
XFINITY (1) (11) (2164)View Plans
T-Mobile Home Internet (0) (13) (284)View Plans
Verizon (0) (6) (723)View Plans
AT&T (0) (49) (924)View Plans
Frontier (0) (2) (143)View Plans
HughesNet (0) (1) (18)View Plans
EarthLink (0) (0) (12)View Plans
Viasat (0) (0) (11)View Plans
Smartway Communications (0) (0) (0)View Plans

Based on 82 reviews from Ohio internet customers, T-Mobile Home Internet is the best internet service provider for New Alexandria residents. T-Mobile Home Internet was rated at an average of 4.69 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in Ohio, with 3.67 out of 5 stars and 81.5% coverage in New Alexandria.

At a national level, based on 4279 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Which Providers are Available at my Home in New Alexandria?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose
a different provider.

New Alexandria, OH map of internet availability

Internet Availability Key

0%
10%
50%
100%

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in New Alexandria?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in New Alexandria

Max Advertised Speed in New Alexandria, OH


ISP / Tech TypeMax Advertised Speed
XFINITY from Comcast1,200 Mbps
Verizon300 Mbps
Smartway Communications250 Mbps
AT&T100 Mbps
EarthLink100 Mbps
Viasat100 Mbps
T-Mobile Home Internet25 Mbps
HughesNet25 Mbps
Frontier Communications10 Mbps

Customer Ratings for Internet Provider Speeds in New Alexandria


XFINITY4.003.77
T-Mobile Home Internet4.463.96
Verizon3.834.00
AT&T3.433.75
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeNew Alexandria SpeedOhio SpeedNational SpeedFor Service
XFINITY (1) (11) (2164)View Plans
T-Mobile Home Internet (0) (13) (284)View Plans
Verizon (0) (6) (723)View Plans
AT&T (0) (49) (924)View Plans
Frontier (0) (2) (143)View Plans
HughesNet (0) (1) (18)View Plans
EarthLink (0) (0) (12)View Plans
Viasat (0) (0) (11)View Plans
Smartway Communications (0) (0) (0)View Plans

Based on data reported by New Alexandria ISPs to the FCC, the fastest speeds in the city are available through XFINITY from Comcast. The company offers speeds up to 1,200 Mbps in New Alexandria. Therefore, the average customer can get up to 1,200 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in New Alexandria?

Ohio customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 4.54 out of 5, which is higher than the average across all internet providers in the country. Verizon is rated in second place for affordability by the company’s New Alexandria customers with an average price rating of 3.83 out of 5.

The chart and graph below show how customers in New Alexandria, Ohio, and the United States rated the affordability of their internet service.

Rated Affordability in New Alexandria


XFINITY3.643.03
T-Mobile Home Internet4.544.11
Verizon3.833.50
AT&T3.293.51
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeNew Alexandria AffordabilityOhio AffordabilityNational AffordabilityFor Service
XFINITY (1) (11) (2164)View Plans
T-Mobile Home Internet (0) (13) (284)View Plans
Verizon (0) (6) (723)View Plans
AT&T (0) (49) (924)View Plans
Frontier (0) (2) (143)View Plans
HughesNet (0) (1) (18)View Plans
EarthLink (0) (0) (12)View Plans
Viasat (0) (0) (11)View Plans
Smartway Communications (0) (0) (0)View Plans

New Alexandria Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for New Alexandria below, including the metrics used and how New Alexandria compares to the rest of Ohio and nation.

New Alexandria ISP Report Card: C-
Metric

(hover for details)
New Alexandria Ohio USA
0.00% 61.58% 67.25%
1,035 Mbps 2,747 Mbps 3,293 Mbps
5.6 7.0 6.8

 

New Alexandria Digital Connectivity Index: 19 / 100
Metric

(hover for details)
New Alexandria Ohio USA
2.4 2.5 2.7
6% 12% 14%
71% 94% 95%
69% 89% 90%
46% 75% 75%
48% 76% 76%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

New Alexandria ISP Report Card & Digital Connectivity Index

The ISP Report Card in New Alexandria is C-, which is much worse than other cities. The local demand for broadband internet connectivity in New Alexandria is high with a score of 19 / 100 in our Digital Connectivity Index. This means that internet service providers operating in New Alexandria have done a very poor job meeting the needs of its residents.

The New Alexandria ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

69% of New Alexandria households have an internet connection despite having 96.88% availability. 46% of households have fiber, cable, or DSL, 8% have satellite, 0% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 46% of households have a broadband connection such as fiber, cable or DSL available to their home, 48% subscribe to it. A very low number of New Alexandria residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to New Alexandria?

Salt Run, OH

  • ISP Report Card: C-
  • Digital Connectivity Index: 21 / 100
Brilliant, OH

  • ISP Report Card: D+
  • Digital Connectivity Index: 44 / 100
McIntyre, OH

  • ISP Report Card: F
  • Digital Connectivity Index: 73 / 100
Mingo Junction, OH

  • ISP Report Card: C
  • Digital Connectivity Index: 44 / 100
Beech Bottom, WV

  • ISP Report Card: C
  • Digital Connectivity Index: 39 / 100
Smithfield, OH

  • ISP Report Card: C+
  • Digital Connectivity Index: 32 / 100
McKinleyville, WV

  • ISP Report Card: A-
  • Digital Connectivity Index: 7 / 100
Wellsburg, WV

  • ISP Report Card: C+
  • Digital Connectivity Index: 35 / 100
Rayland, OH

  • ISP Report Card: B-
  • Digital Connectivity Index: 29 / 100

How Much Speed does a New Alexandria Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in New Alexandria is 2.4, which is smaller than the Ohio average of 2.5 and smaller than the national average of 2.7. New Alexandria's average household income is $55,310 which is lower than the Ohio average of $80,507 and lower than the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

New Alexandria also has 15% of its population enrolled in school between the 6th grade and college level, this is higher than the Ohio average of 15%. Additionally, 6% of residents work from home, which is lower than the 12% of residents in Ohio who work from home. This and other factors you can see above show us that the community of New Alexandria has a very low need for internet connectivity and speeds.

Compared to the rest of the country, New Alexandria households are much more technology-disengaged. 71% of households have some sort of computing device, 65% have desktops or laptops in the home, and 67% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in New Alexandria?

According to the most recently submitted data by internet service providers to the FCC, there are currently no fiber providers available in New Alexandria, OH.

Which Cable Internet Providers are Available in New Alexandria?

XFINITY Cable in New Alexandria, OH

XFINITY logo

Availability:

79.9%

Customer Rating:

3.3 of 5 stars

(1,910)

Avg. Download Speed

1,200 Mbps

XFINITY from Comcast offers Cable service to 79.9% of New Alexandria homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,200 Mbps, with speeds from 1,200 Mpbs up to 1,200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 35, with an average of 35 Mbps throughout the city. XFINITY Cable is rated about the same as other types of internet service available in New Alexandria from XFINITY in terms of customer satisfaction.

Which DSL Internet Providers are Available in New Alexandria?

Frontier DSL in New Alexandria, OH

Frontier logo

Availability:

9.3%

Customer Rating:

2.5 of 5 stars

(46)

Avg. Download Speed

10 Mbps

Frontier Communications offers DSL service to 9.3% of New Alexandria homes. Across the city, Frontier DSL is the only type of service available from the company, with speeds up to 10 Mbps, with speeds from 10 Mpbs up to 10 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 1.0, with an average of 1.0 Mbps throughout the city. Frontier DSL is rated lower than other types of internet service available in New Alexandria from Frontier in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in New Alexandria?

Smartway Communications Fixed Wireless in New Alexandria, OH

Smartway Communications logo

Availability:

95.3%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

97 Mbps

Smartway Communications offers Fixed Wireless service to 95.3% of New Alexandria homes. Across the city, Smartway Communications Fixed Wireless is the only type of service available from the company, with speeds up to 97 Mbps, with speeds from 50 Mpbs up to 250 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 10 and as high as 50, with an average of 49 Mbps throughout the city. Smartway Communications Fixed Wireless is rated other types of internet service available in New Alexandria from Smartway Communications in terms of customer satisfaction.

T-Mobile Home Internet Fixed Wireless in New Alexandria, OH

T-Mobile Home Internet logo

Availability:

93.9%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

25 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 93.9% of New Alexandria homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in New Alexandria from T-Mobile Home Internet in terms of customer satisfaction.

EarthLink Fixed Wireless in New Alexandria, OH

EarthLink logo

Availability:

91.3%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

62 Mbps

EarthLink offers Fixed Wireless service to 91.3% of New Alexandria homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 62 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 11 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in New Alexandria from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in New Alexandria, OH

AT&T logo

Availability:

91.3%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

62 Mbps

AT&T offers Fixed Wireless service to 91.3% of New Alexandria homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 62 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 11 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in New Alexandria from AT&T in terms of customer satisfaction.

Verizon Fixed Wireless in New Alexandria, OH

Verizon logo

Availability:

81.5%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

300 Mbps

Verizon offers Fixed Wireless service to 81.5% of New Alexandria homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps, with speeds from 300 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 20, with an average of 20 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in New Alexandria from Verizon in terms of customer satisfaction.

Which ISP Should You Choose in New Alexandria?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in New Alexandria is T-Mobile Home Internet.
  • The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in New Alexandria is T-Mobile Home Internet.
  • Viasat, Smartway Communications, and HughesNet has the broadest coverage in New Alexandria, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does New Alexandria compare to other cities with a similar population?

To see how New Alexandria stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to New Alexandria's C- ISP Report Card and 19 / 100 Digital Connectivity Index.

Clayville, RI

  • ISP Report Card: B-
  • Digital Connectivity Index: 83 / 100
Wawpecong, IN

  • ISP Report Card: C-
  • Digital Connectivity Index: 38 / 100
Warren, TN

  • ISP Report Card: A-
  • Digital Connectivity Index: 80 / 100
Warren, CT

  • ISP Report Card: B+
  • Digital Connectivity Index: 83 / 100
Walker, MO

  • ISP Report Card: C
  • Digital Connectivity Index: 38 / 100
Covington, OK

  • ISP Report Card: B-
  • Digital Connectivity Index: 31 / 100
Cordell, OK

  • ISP Report Card: B-
  • Digital Connectivity Index: 28 / 100
Coral Hill, KY

  • ISP Report Card: B
  • Digital Connectivity Index: 60 / 100
Columbia Falls, ME

  • ISP Report Card: D
  • Digital Connectivity Index: 38 / 100

Customer Reviews

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