Best Internet Providers in New Castle, IN
All 10 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in New Castle, IN
New Castle has 10 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in New Castle.
Ranks compare New Castle with the 1,383 US suburban and regional cities (25,000 to 49,999 people), the tiers of our fastest-cities rankings.
The Best Internet in New Castle, IN at a Glance
New Castle Internet Providers, Ranked by Coverage, Speed and Customer Ratings
XFINITY
Connection
Customer Rating
Cable
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Metronet
Connection
Customer Rating
Fiber
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local New Castle ratings may vary and are shown below.
Who is the Best Internet Provider in New Castle, IN?
Metronet is the highest-rated internet provider in New Castle based on 142 Indiana customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-833-875-1366
Which Providers are Available at my Home in New Castle?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in New Castle
- Metronet - fiber coverage map
- XFINITY - cable coverage map
- NineStar CONNECT - fiber coverage map
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- Verizon - fixed wireless coverage map
- NLBC - fiber coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- Community Fiber Solutions - fixed wireless coverage map
- BridgeMAXX - fixed wireless coverage map
- NLBC - fixed wireless coverage map
How New Castle Compares to Places Its Size
New Castle's report card score is in the top 35% and its connectivity index is in the bottom 25%.
| Measure | New Castle | Rank among US suburban and regional cities (25,000 to 49,999 people) | Henry County | Indiana | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 82.1% | bottom 49% | 68.8% | 76.3% | 71.5% | 25 places at 100.0% |
| Average top speed | 4,740 Mbps | top 26% | 4,300 Mbps | 3,867 Mbps | 3,486 Mbps | Hixson, TN (25,000 Mbps) |
| Providers at a typical address | 7.5 | top 43% | 7 | 7.6 | 7.1 | San Lorenzo, CA (13) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.5 | bottom 41% | 2.5 | 2.5 | 2.7 | Kiryas Joel, NY (5.1) |
| Workers who work from home | 10% | bottom 32% | 10% | 11% | 15% | Venice, CA (47%) |
| Homes with a computer, tablet or phone | 95% | bottom 33% | 94% | 95% | 96% | 16 places at 100% |
| Homes with internet | 90% | bottom 27% | 89% | 90% | 91% | 13 places at 99% |
| Homes on fiber, cable or DSL | 73% | bottom 25% | 69% | 72% | 76% | Burke, VA and Colleyville, TX and 3 more (94%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 73% | bottom 19% | 74% | 77% | 81% | University Park, TX (99%) |
| Median household income | $59,361 | bottom 11% | $66,553 | $81,120 | $93,246 | Scarsdale, NY ($244,191) |
| Residents in school (6th grade to college) | 12% | bottom 13% | 12% | 16% | 16% | Rexburg, ID (71%) |
Fiber reaches 82.1% of homes in New Castle, against 68.8% across Henry County and 76.3% across Indiana. Households in New Castle are smaller than the US average (2.5 people against 2.7); 10% of workers work from home (US 15%); and the median household income is $59,361 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in New Castle
Which Fiber Internet Providers are Available in New Castle?
Metronet Fiber in New Castle, IN
Availability:
75.9%
Customer Rating:
(74)
Avg. Download Speed
5,120 Mbps
Metronet offers Fiber service to 75.9% of New Castle homes. Across the city, Metronet Fiber is the only type of service available from the company, with speeds up to 5,120 Mbps
EarthLink Fiber in New Castle, IN
Availability:
23.7%
Customer Rating:
(6)
Avg. Download Speed
3,816 Mbps
EarthLink offers Fiber service to 23.7% of New Castle homes. Across the city, EarthLink Fiber has speeds up to 3,816 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in New Castle from EarthLink in terms of customer satisfaction.
AT&T Fiber in New Castle, IN
Availability:
23.7%
Customer Rating:
(542)
Avg. Download Speed
3,816 Mbps
AT&T offers Fiber service to 23.7% of New Castle homes. Across the city, AT&T Fiber has speeds up to 3,816 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated lower than other types of internet service available in New Castle from AT&T in terms of customer satisfaction.
NLBC Fiber in New Castle, IN
Availability:
16.6%
Customer Rating:
(1)
Avg. Download Speed
1,000 Mbps
NLBC offers Fiber service to 16.6% of New Castle homes. Across the city, NLBC Fiber has speeds up to 1,000 Mbps
NineStar CONNECT Fiber in New Castle, IN
Availability:
11.1%
Customer Rating:
(0)
Avg. Download Speed
10,000 Mbps
NineStar CONNECT offers Fiber service to 11.1% of New Castle homes. Across the city, NineStar CONNECT Fiber is the only type of service available from the company, with speeds up to 10,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in New Castle?
T-Mobile Home Internet Fixed Wireless in New Castle, IN
Availability:
86.8%
Customer Rating:
(342)
Avg. Download Speed
51 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 86.8% of New Castle homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 51 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 8.8 Mbps throughout the city.
EarthLink Fixed Wireless in New Castle, IN
Availability:
81.4%
Customer Rating:
(4)
Avg. Download Speed
34 Mbps
EarthLink offers Fixed Wireless service to 81.4% of New Castle homes. Across the city, EarthLink Fixed Wireless has speeds up to 34 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.1 Mbps throughout the city.
AT&T Fixed Wireless in New Castle, IN
Availability:
81.4%
Customer Rating:
(205)
Avg. Download Speed
34 Mbps
AT&T offers Fixed Wireless service to 81.4% of New Castle homes. Across the city, AT&T Fixed Wireless has speeds up to 34 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.1 Mbps throughout the city.
Verizon Fixed Wireless in New Castle, IN
Availability:
79.2%
Customer Rating:
(362)
Avg. Download Speed
214 Mbps
Verizon offers Fixed Wireless service to 79.2% of New Castle homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 214 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 16 Mbps throughout the city.
BridgeMAXX Fixed Wireless in New Castle, IN
Availability:
22.2%
Customer Rating:
(0)
Avg. Download Speed
15 Mbps
BridgeMAXX offers Fixed Wireless service to 22.2% of New Castle homes. Across the city, BridgeMAXX Fixed Wireless is the only type of service available from the company, with speeds up to 15 Mbps, with speeds from 10 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 2.2 Mbps throughout the city.
NLBC Fixed Wireless in New Castle, IN
Availability:
4.3%
Customer Rating:
(0)
Avg. Download Speed
25 Mbps
NLBC offers Fixed Wireless service to 4.3% of New Castle homes. Across the city, NLBC Fixed Wireless has speeds up to 25 Mbps
Community Fiber Solutions Fixed Wireless in New Castle, IN
Availability:
3.9%
Customer Rating:
(0)
Avg. Download Speed
94 Mbps
Community Fiber Solutions (CFS) offers Fixed Wireless service to 3.9% of New Castle homes. Across the city, Community Fiber Solutions Fixed Wireless is the only type of service available from the company, with speeds up to 94 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 19 Mbps throughout the city.
Which Cable Internet Providers are Available in New Castle?
XFINITY Cable in New Castle, IN
Availability:
83.9%
Customer Rating:
(2077)
Avg. Download Speed
1,707 Mbps
XFINITY from Comcast offers Cable service to 83.9% of New Castle homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,707 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 171 Mbps throughout the city.
Which DSL Internet Providers are Available in New Castle?
EarthLink DSL in New Castle, IN
Availability:
77.3%
Customer Rating:
(5)
Avg. Download Speed
50 Mbps
EarthLink offers DSL service to 77.3% of New Castle homes. Across the city, EarthLink DSL has speeds up to 50 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 10 Mbps throughout the city. EarthLink DSL is rated higher than other types of internet service available in New Castle from EarthLink in terms of customer satisfaction.
AT&T DSL in New Castle, IN
Availability:
77.3%
Customer Rating:
(304)
Avg. Download Speed
50 Mbps
AT&T offers DSL service to 77.3% of New Castle homes. Across the city, AT&T DSL has speeds up to 50 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 10 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in New Castle from AT&T in terms of customer satisfaction.
Internet in New Castle by Neighborhood and ZIP Code
New Castle has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in New Castle
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in New Castle
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 47362 | 30,040 | 81.0% | 4,836 Mbps | 7.5 | B+ | 57/100 |
How New Castle Compares to Nearby Places
The 10 places nearest to New Castle that have their own pages are all within 8 miles. Among them, Westwood has the most homes with fiber (100.0%) and Mount Summit the fewest (3.6%); New Castle has 82.1%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| New Castle (this page) | 26,261 | 82.1% | 4,740 Mbps | 7.5 | B+ | 57/100 |
| Spiceland | 1,629 | 14.7% | 2,341 Mbps | 5 | C | 44/100 |
| New Lisbon | 967 | 88.2% | 6,030 Mbps | 9.3 | A- | 58/100 |
| Mount Summit | 856 | 3.6% | 1,519 Mbps | 8 | C+ | 52/100 |
| Cadiz | 827 | 100.0% | 10,000 Mbps | 6.7 | A | 42/100 |
| Lewisville | 807 | 78.7% | 1,339 Mbps | 5.6 | C+ | 57/100 |
| Sulphur Springs | 645 | 100.0% | 10,000 Mbps | 7 | A | 31/100 |
| Millville | 464 | 100.0% | 1,053 Mbps | 4.9 | B- | 76/100 |
| Westwood | 462 | 100.0% | 7,507 Mbps | 8.5 | A | 61/100 |
| Greensboro | 376 | 43.6% | 4,972 Mbps | 5.9 | B- | 39/100 |
| Messick | 290 | 57.6% | 1,085 Mbps | 7.2 | B- | 58/100 |
Who is the Fastest Internet Provider in New Castle?
Based on both FCC data and unbiased customer ratings, the fastest internet in the city comes from Metronet.
Data Reported to FCC by ISPs: Average Maximum Available in New Castle
| NineStar CONNECT | 10,000 |
|---|---|
| Metronet | 5,120 |
| AT&T | 5,000 |
| EarthLink | 5,000 |
| XFINITY from Comcast | 2,000 |
| NLBC | 1,000 |
| Verizon | 300 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| Community Fiber Solutions (CFS) | 100 |
| BridgeMAXX | 50 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in New Castle. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for New Castle Internet Providers
Based on 142 reviews from Indiana internet customers, Metronet is the best internet service provider for New Castle residents. Metronet was rated at an average of 4.19 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Indiana, with 3.73 out of 5 stars and 98.0% coverage in New Castle.
At a national level, based on 4680 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all New Castle Internet Providers
The table below shows average customer ratings from customers in New Castle, Indiana, and customers throughout the country.
| ISP / Tech Type | New Castle Overall | Indiana Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Metronet | (1) | (16) | (76) | View Plans | ||
| AT&T | (0) | (30) | (1051) | View Plans | ||
| HughesNet | (0) |  (2) | (25) | View Plans | ||
| NLBC | (0) | (1) | (1) | View Plans | ||
| T-Mobile Home Internet | (0) | (7) | (342) | View Plans | ||
| Verizon | (0) |  (7) | (816) | View Plans | ||
| XFINITY | (2) | (81) | (2379) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| BridgeMAXX | (0) | (0) | (0) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans | ||
| NineStar Connect | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in New Castle
Based on data reported by New Castle ISPs to the FCC, the fastest speeds in the city are available through Metronet. The company offers speeds up to 5,120 Mbps in New Castle. Therefore, the average customer can get up to 5,120 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers rated their satisfaction with internet speed highest with Metronet. This indicates Metronet reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | New Castle Speed | Indiana Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Metronet | (1) | (16) | (76) | View Plans | ||
| XFINITY | (2) | (81) | (2379) | View Plans | ||
| AT&T | (0) | (30) | (1051) | View Plans | ||
| HughesNet | (0) | (2) | (25) | View Plans | ||
| NLBC | (0) | (1) | (1) | View Plans | ||
| T-Mobile Home Internet | (0) | (7) | (342) | View Plans | ||
| Verizon | (0) | (7) | (816) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| BridgeMAXX | (0) | (0) | (0) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans | ||
| NineStar Connect | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in New Castle?
Of the providers in New Castle, customers rate XFINITY from Comcast the best for price. Data comes from customers rating their satisfaction with pricing: in New Castle where enough of them have reviewed a provider, otherwise across Indiana or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
XFINITY from Comcast is rated 5.00 out of 5 for price, which is much higher than the average across all internet providers in the country. Metronet is rated second for affordability, with an average price rating of 5.00 out of 5.
The table below shows how customers in New Castle, Indiana, and the United States rated the affordability of their internet service.
Rated Affordability in New Castle
| ISP / Tech Type | New Castle Affordability | Indiana Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| XFINITY | (2) | (81) | (2379) | View Plans | ||
| Metronet | (1) | (16) | (76) | View Plans | ||
| AT&T | (0) | (30) | (1051) | View Plans | ||
| HughesNet | (0) | (2) | (25) | View Plans | ||
| NLBC | (0) | (1) | (1) | View Plans | ||
| T-Mobile Home Internet | (0) | (7) | (342) | View Plans | ||
| Verizon | (0) | (7) | (816) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| BridgeMAXX | (0) | (0) | (0) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans | ||
| NineStar Connect | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in Indiana
Customer Reviews
Lisa J
XFINITY Cable
January 23, 2026 I have Xfinity through a special offer. I feel that I get a decent price with a basic service. Although they did up my price by 50% at the beginning of the year. My mother-in-law was a customer who spent way too much for her service. When we had to discontinue her service because she was moving, Xfinity made it a nightmare. Terrible, terrible customer service from Xfinity for her. I only have it because it is a special and good deal for me personally. I do have many interruptions in service. Currently I am doing this survey by hot spotting my cellphone service. Strange coincidence to be asked about it while it's down. But the service outages happen often so it was bound to happen sometime, I guess.
An Indiana Customer
XFINITY Cable
March 15, 2025 Paige D.
Metronet Fiber
February 06, 2023 Metronet went above and beyond what I expected when they installed. They took the time to apply the credit from the Affordable Connectivity Program over the phone with us before coming to install so we would not be charged extra up front. The service was so much faster and cheaper than what we had with Comcast. It stopped working suddenly the same day and they quickly came out to fix the issue and have not had one since that day. I recommend Metronet to anyone looking to switch providers. They are amazing.
ISPReports User
Frontier Fiber
October 08, 2026 When it works, it is good, but there is no real customer service. The site says you can call till 9 PM ET, but when you try, it tells you they are closed. The chatbot sucks and never knows what you are talking about. Their app works like it was made by a first-year high school student. The people chatting have to translate to whatever language they speak, so it is slow and not always in the right order; it is like talking to Yoda half the time. This is one of the worst places to deal with or get help when it is needed.
Jjames A
Kosciusko Connect Fiber
October 04, 2026 Service excellent Number of units using is up to 13. Watches, 4 computers, 3 iPads, 4 cell phones and two tvs
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Which ISP Should You Choose in New Castle?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in New Castle is Metronet.
- The fastest internet provider should be Metronet. Considering speed for the money and reliability in speeds, Metronet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in New Castle is XFINITY.
- Viasat, HughesNet, EarthLink, and AT&T has the broadest coverage in New Castle, available to 98.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.