Best Internet Providers in New Era, WV
All 5 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in New Era, WV
New Era has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in New Era.
Ranks compare New Era with the 31,388 US places under 1,000 people, the tiers of our fastest-cities rankings.
The Best Internet in New Era, WV at a Glance
New Era Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Frontier
Connection
Customer Rating
Fiber
DSL
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
CAS Cable
Connection
Customer Rating
Cable
EarthLink
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local New Era ratings may vary and are shown below.
Who is the Best Internet Provider in New Era, WV?
T-Mobile Home Internet is the best internet provider in New Era based on West Virginia customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in New Era, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 100.00% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in New Era?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
How New Era Compares to Places Its Size
New Era's report card score is in the top 45% and its connectivity index is in the bottom 6%.
| Measure | New Era | Rank among US places under 1,000 people | Jackson County | West Virginia | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 75.0% | top 50% | 76.5% | 59.9% | 71.5% | 6,946 places at 100.0% |
| Average top speed | 4,241 Mbps | top 9% | 4,779 Mbps | 3,962 Mbps | 3,486 Mbps | Fairmount, TN and Falling Water, TN and 5 more (25,000 Mbps) |
| Providers at a typical address | 2.4 | bottom 20% | 4.9 | 5.4 | 7.1 | Los Prados, PR (15.1) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.1 | bottom 15% | 2.4 | 2.4 | 2.7 | Paguate, NM (13.4) |
| Workers who work from home | 5% | bottom 27% | 12% | 10% | 15% | Boys Town, NE (100%) |
| Homes with a computer, tablet or phone | 89% | bottom 29% | 83% | 92% | 96% | 1,494 places at 100% |
| Homes with internet | 78% | bottom 21% | 77% | 87% | 91% | 370 places at 100% |
| Homes on fiber, cable or DSL | 49% | bottom 34% | 59% | 70% | 76% | 23 places at 100% |
| More about the households here | ||||||
| Homes with a desktop or laptop | 77% | top 34% | 64% | 71% | 81% | 72 places at 100% |
| Median household income | $66,622 | bottom 44% | $60,032 | $65,649 | $93,246 | 22 places at $250,001 |
| Residents in school (6th grade to college) | 8% | bottom 22% | 12% | 14% | 16% | University at Buffalo, NY (100%) |
Fiber reaches 75.0% of homes in New Era, against 76.5% across Jackson County and 59.9% across West Virginia. Households in New Era are smaller than the US average (2.1 people against 2.7); 5% of workers work from home (US 15%); and the median household income is $66,622 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in New Era
Which Fiber Internet Providers are Available in New Era?
Frontier Fiber in New Era, WV
Availability:
75.0%
Customer Rating:
(119)
Avg. Download Speed
5,000 Mbps
Frontier Communications offers Fiber service to 75.0% of New Era homes. Across the city, Frontier Fiber has speeds up to 5,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in New Era?
T-Mobile Home Internet Fixed Wireless in New Era, WV
Availability:
100.0%
Customer Rating:
(342)
Avg. Download Speed
37 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 100.0% of New Era homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 37 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.8 Mbps throughout the city.
EarthLink Fixed Wireless in New Era, WV
Availability:
16.3%
Customer Rating:
(4)
Avg. Download Speed
25 Mbps
EarthLink offers Fixed Wireless service to 16.3% of New Era homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
AT&T Fixed Wireless in New Era, WV
Availability:
16.3%
Customer Rating:
(205)
Avg. Download Speed
25 Mbps
AT&T offers Fixed Wireless service to 16.3% of New Era homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Which Cable Internet Providers are Available in New Era?
CAS Cable in New Era, WV
Availability:
16.3%
Customer Rating:
(2)
Avg. Download Speed
3,000 Mbps
CAS Cable offers Cable service to 16.3% of New Era homes. Across the city, CAS Cable is the only type of service available from the company, with speeds up to 3,000 Mbps
Which DSL Internet Providers are Available in New Era?
Frontier DSL in New Era, WV
Availability:
16.3%
Customer Rating:
(58)
Avg. Download Speed
10 Mbps
Frontier Communications offers DSL service to 16.3% of New Era homes. Across the city, Frontier DSL has speeds up to 10 Mbps
Internet in New Era by Neighborhood and ZIP Code
Each row links to that place’s page.
Neighborhoods in New Era
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in New Era
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
How New Era Compares to Nearby Places
The 10 places nearest to New Era that have their own pages are all within 7 miles. Among them, Sidneyville has the most homes with fiber (98.3%) and Liverpool the fewest (0.0%); New Era has 75.0%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| New Era (this page) | 92 | 75.0% | 4,241 Mbps | 2.4 | C | 15/100 |
| Sandyville | 1,252 | 37.9% | 3,402 Mbps | 4.7 | C | 22/100 |
| Leroy | 665 | 38.6% | 949 Mbps | 1.8 | D | 27/100 |
| Sidneyville | 486 | 98.3% | 4,929 Mbps | 5.2 | B+ | 33/100 |
| Silverton | 335 | 0.0% | 1,495 Mbps | 5.3 | D+ | 26/100 |
| Marshall | 318 | 11.0% | 650 Mbps | 3.4 | D | 17/100 |
| Odaville | 315 | 0.0% | 1,631 Mbps | 4.7 | D+ | 37/100 |
| Wiseburg | 262 | 53.4% | 554 Mbps | 1.7 | D | 22/100 |
| Lockhart | 253 | 27.3% | 1,963 Mbps | 2.4 | D+ | 33/100 |
| Hereford | 206 | 77.7% | 3,950 Mbps | 5.7 | B- | 18/100 |
| Liverpool | 37 | 0.0% | 25 Mbps | 1 | F | 23/100 |
Who is the Fastest Internet Provider in New Era?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Frontier Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in New Era
| Frontier Communications | 5,000 |
|---|---|
| CAS Cable | 3,000 |
| T-Mobile Home Internet | 100 |
| Viasat | 100 |
| HughesNet | 25 |
| AT&T | 25 |
| EarthLink | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in New Era. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for New Era Internet Providers
Based on 12 reviews from West Virginia internet customers, T-Mobile Home Internet is the best internet service provider for New Era residents. T-Mobile Home Internet was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. Frontier Communications wins for second-place in West Virginia, with 2.67 out of 5 stars and 91.3% coverage in New Era.
At a national level, based on 1587 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all New Era Internet Providers
The table below shows average customer ratings from customers in New Era, West Virginia, and customers throughout the country.
| ISP / Tech Type | New Era Overall | West Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet |  (0) |  (1) | (342) | View Plans | ||
| AT&T | (0) |  (2) | (1051) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| CAS Cable | (0) | (0) | (2) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in New Era
Based on data reported by New Era ISPs to the FCC, the fastest speeds in the city are available through Frontier Communications. The company offers speeds up to 5,000 Mbps in New Era. Therefore, the average customer can get up to 4,109 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | New Era Speed | West Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (2) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (1) | (342) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| CAS Cable | (0) | (0) | (2) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in New Era?
Of the providers in New Era, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in New Era where enough of them have reviewed a provider, otherwise across West Virginia or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 5.00 out of 5 for price, which is much higher than the average across all internet providers in the country. Frontier Communications is rated second for affordability, with an average price rating of 2.78 out of 5.
The table below shows how customers in New Era, West Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in New Era
| ISP / Tech Type | New Era Affordability | West Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (1) | (342) | View Plans | ||
| AT&T | (0) | (2) | (1051) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| CAS Cable | (0) | (0) | (2) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in West Virginia
Customer Reviews
ISPReports User
Optimum
August 18, 2026 The service rips people off. been customer for many years,had bad box ,was told to go buy another one .Finally someone came replaced it after many months. Paid for services never didnt get.Company never took charges off.
James W.
Optimum Cable
June 01, 2026 Yes. My provider has had a history of poor customer service for years. No matter who happened to buy out the current company and go under a new brand name, the customer service was still severely flawed. But, in the past year, I have noticed that they are finally starting to make great strides in the way that they deal with their customer base. Better late than never, I guess.
A Triadelphia, WV Customer
XFINITY Cable
May 25, 2026 A Morgantown, WV Customer
AT&T DSL
May 06, 2026 A Williamson, WV Customer
Optimum Cable
May 06, 2026 Rate your provider
Share your experience to help others in your area choose.
Verified customer: we detected your connection is on this provider.
Reviews are independent and unedited. Published after a quick spam check.
Which ISP Should You Choose in New Era?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in New Era is T-Mobile Home Internet.
- The fastest internet provider should be Frontier Communications. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in New Era is T-Mobile Home Internet.
- Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in New Era, available to 100.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.