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7 Best Internet Providers in New Fairfield, CT

Find internet availability by address in New Fairfield, CT

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | New Fairfield ISP Report Card | Business Internet in New Fairfield

New Fairfield ISP Report at a Glance
ISP grade New Fairfield ISP Report Card A-
Average speed Download Speed for Most Households 6,849 Mbps
ISP count Number of Internet Service Providers 7
Customer review count Real New Fairfield Customer Ratings 1

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Data update information▼

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

New Fairfield has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in New Fairfield.

New Fairfield overview

▼

New Fairfield has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in New Fairfield.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Spectrum

Spectrum logo

Availability:

99.9%

Customer Rating:

3.3 of 5 stars

(1881)

View Plans

1-877-411-1381 Price: $30.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Fairfield.

Max Download Speed InfoCalculated from the maximum speeds available to most New Fairfield residents, weighted by block population.

Customer Rating

Cable

99.9%

1,000 Mbps

1,000 Mbps

Cable: 3.3 of 5 stars

(1681)

Frontier

Frontier logo

Availability:

99.2%

Customer Rating:

3.4 of 5 stars

(169)

View Plans

1-866-557-9907 Price: $44.99 - $124.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Fairfield.

Max Download Speed InfoCalculated from the maximum speeds available to most New Fairfield residents, weighted by block population.

Customer Rating

Fiber

97.4%

7,000 Mbps

7,000 Mbps

Fiber: 3.7 of 5 stars

(112)

DSL

73.6%

19 Mbps

90 Mbps

DSL: 2.6 of 5 stars

(57)

XFINITY

XFINITY logo

Availability:

23.5%

Customer Rating:

3.4 of 5 stars

(2318)

View Plans

1-877-244-3013 Price: $45.00 - $119.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Fairfield.

Max Download Speed InfoCalculated from the maximum speeds available to most New Fairfield residents, weighted by block population.

Customer Rating

Cable

23.5%

1,900 Mbps

2,000 Mbps

Cable: 3.3 of 5 stars

(2026)

EarthLink

EarthLink logo

Availability:

86.1%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: $59.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Fairfield.

Max Download Speed InfoCalculated from the maximum speeds available to most New Fairfield residents, weighted by block population.

Customer Rating

Fixed Wireless

86.1%

32 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

Above are the top 4 providers in New Fairfield, CT for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

Verizon

Verizon logo

Availability:

90.1%

Customer Rating:

3.8 of 5 stars

(783)

View Plans

1-833-213-7018 Price: $50.00 - $60.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Fairfield.

Max Download Speed InfoCalculated from the maximum speeds available to most New Fairfield residents, weighted by block population.

Customer Rating

Fixed Wireless

90.1%

231 Mbps

300 Mbps

Wireless: 3.6 of 5 stars

(350)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

99.6%

Customer Rating:

4.0 of 5 stars

(322)

View Plans

1-833-601-2935 Price: Starting at $45.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Fairfield.

Max Download Speed InfoCalculated from the maximum speeds available to most New Fairfield residents, weighted by block population.

Customer Rating

Fixed Wireless

99.6%

83 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(322)

AT&T

AT&T logo

Availability:

86.1%

Customer Rating:

3.6 of 5 stars

(1007)

View Plans

1-877-610-1219 Price: Starting at $40.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Fairfield.

Max Download Speed InfoCalculated from the maximum speeds available to most New Fairfield residents, weighted by block population.

Customer Rating

Fixed Wireless

86.1%

32 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(196)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for New Fairfield residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

4.0 of 5 stars

(58)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local New Fairfield ratings may vary and are shown below.

Who is the Best Internet Provider in New Fairfield, CT?

T-Mobile Home Internet is the best internet provider in New Fairfield based on Connecticut customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in New Fairfield, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 99.65% of the city.

The chart and table below show average customer ratings from customers in New Fairfield, Connecticut, and customers throughout the country.

Top Rated Internet Providers in New Fairfield

Frontier3.293.35
Spectrum3.253.27
T-Mobile Home Internet4.334.04
Verizon3.673.77
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all New Fairfield Internet Providers

ISP / Tech TypeNew Fairfield OverallConnecticut OverallNational OverallFor Service
Frontier (0) (14) (169)View Plans
Spectrum (1) (8) (1881)View Plans
T-Mobile Home Internet (0) (3) (322)View Plans
Verizon (0) (6) (783)View Plans
XFINITY (0) (43) (2318)View Plans
HughesNet (0) (0) (24)View Plans
AT&T (0) (0) (1007)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

Based on 74 reviews from Connecticut internet customers, T-Mobile Home Internet is the best internet service provider for New Fairfield residents. T-Mobile Home Internet was rated at an average of 4.33 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in Connecticut, with 3.67 out of 5 stars and 90.1% coverage in New Fairfield.

At a national level, based on 6495 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Which Providers are Available at my Home in New Fairfield?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

New Fairfield, CT map of internet availability

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in New Fairfield?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Frontier Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in New Fairfield

Max Advertised Speed in New Fairfield, CT

Frontier7,000 Mbps
XFINITY2,000 Mbps
Spectrum1,000 Mbps
EarthLink980 Mbps
Verizon980 Mbps
AT&T100 Mbps
T-Mobile Home Internet100 Mbps

ISP / Tech TypeMax Advertised Speed
Frontier Communications7,000 Mbps
XFINITY from Comcast2,000 Mbps
Spectrum1,000 Mbps
EarthLink980 Mbps
Verizon980 Mbps
AT&T100 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in New Fairfield

Frontier3.293.59
Spectrum3.383.61
Verizon3.833.98
T-Mobile Home Internet3.673.96
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeNew Fairfield SpeedConnecticut SpeedNational SpeedFor Service
Frontier (0) (14) (169)View Plans
Spectrum (1) (8) (1881)View Plans
Verizon (0) (6) (783)View Plans
T-Mobile Home Internet (0) (3) (322)View Plans
XFINITY (0) (43) (2318)View Plans
HughesNet (0) (0) (24)View Plans
AT&T (0) (0) (1007)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

Based on data reported by New Fairfield ISPs to the FCC, the fastest speeds in the city are available through Frontier Communications. The company offers speeds up to 7,000 Mbps in New Fairfield. Therefore, the average customer can get up to 6,873 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the city rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in New Fairfield?

Connecticut customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 4.33 out of 5, which is higher than the average across all internet providers in the country. Verizon is rated in second place for affordability by the company’s New Fairfield customers with an average price rating of 3.67 out of 5.

The chart and graph below show how customers in New Fairfield, Connecticut, and the United States rated the affordability of their internet service.

Rated Affordability in New Fairfield

Frontier3.503.28
Spectrum2.382.90
T-Mobile Home Internet4.334.09
Verizon3.673.45
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeNew Fairfield AffordabilityConnecticut AffordabilityNational AffordabilityFor Service
Frontier (0) (14) (169)View Plans
Spectrum (1) (8) (1881)View Plans
T-Mobile Home Internet (0) (3) (322)View Plans
Verizon (0) (6) (783)View Plans
XFINITY (0) (43) (2318)View Plans
HughesNet (0) (0) (24)View Plans
AT&T (0) (0) (1007)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

New Fairfield Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for New Fairfield below, including the metrics used and how New Fairfield compares to the rest of Connecticut and nation.

New Fairfield ISP Report Card: A-
Metric

(hover for details)
New Fairfield Connecticut USA
97.43% 93.94% 71.53%
6,849 Mbps 6,892 Mbps 3,583 Mbps
6.6 6.8 7.1

 

New Fairfield Digital Connectivity Index: 90 / 100
Metric

(hover for details)
New Fairfield Connecticut USA
3.0 2.5 2.7
18% 16% 15%
98% 96% 96%
96% 93% 91%
87% 80% 76%
87% 82% 77%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

New Fairfield ISP Report Card & Digital Connectivity Index

The ISP Report Card in New Fairfield is A-, which is much better than other cities. The local demand for broadband internet connectivity in New Fairfield is high with a score of 90 / 100 in our Digital Connectivity Index. This means that internet service providers operating in New Fairfield have done a great job meeting the needs of its residents.

The New Fairfield ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

96% of New Fairfield households have an internet connection despite having 99.95% availability. 87% of households have fiber, cable, or DSL, 3% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 87% of households have a broadband connection such as fiber, cable or DSL available to their home, 87% subscribe to it. A very large amount of New Fairfield residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to New Fairfield?

Patterson, NY

  • ISP Report Card: C
  • Digital Connectivity Index: 80 / 100
Brookfield, CT

  • ISP Report Card: B+
  • Digital Connectivity Index: 86 / 100
Danbury, CT

  • ISP Report Card: A-
  • Digital Connectivity Index: 69 / 100

Candlewood Point, CT

  • ISP Report Card: A-
  • Digital Connectivity Index: 35 / 100
Quaker Hill, NY

  • ISP Report Card: D
  • Digital Connectivity Index: 72 / 100
Sherman, CT

  • ISP Report Card: B+
  • Digital Connectivity Index: 75 / 100

Brewster, NY

  • ISP Report Card: B-
  • Digital Connectivity Index: 74 / 100
Bethel, CT

  • ISP Report Card: A-
  • Digital Connectivity Index: 80 / 100
Bridgewater, CT

  • ISP Report Card: B
  • Digital Connectivity Index: 81 / 100

How Much Speed does a New Fairfield Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in New Fairfield is 3.0, which is larger than the Connecticut average of 2.5 and larger than the national average of 2.7. New Fairfield’s average household income is $144,855 which is much higher than the Connecticut average of $111,414 and much higher than the national average of $93,246. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.

New Fairfield also has 20% of its population enrolled in school between the 6th grade and college level, this is higher than the Connecticut average of 16%. Additionally, 18% of residents work from home, which is higher than the 16% of residents in Connecticut who work from home. This and other factors you can see above show us that the community of New Fairfield has a very high need for internet connectivity and speeds.

Compared to the rest of the country, New Fairfield households are much more technology-engaged. 98% of households have some sort of computing device, 97% have desktops or laptops in the home, and 94% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in New Fairfield?

Frontier Fiber in New Fairfield, CT

Frontier logo

Availability:

97.4%

Customer Rating:

3.7 of 5 stars

(112)

Avg. Download Speed

7,000 Mbps

Frontier Communications offers Fiber service to 97.4% of New Fairfield homes. Across the city, Frontier Fiber has speeds up to 7,000 Mbps, with speeds from 7,000 Mpbs up to 7,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Frontier Fiber. Frontier Fiber is rated about the same as other types of internet service available in New Fairfield from Frontier in terms of customer satisfaction.

Which Cable Internet Providers are Available in New Fairfield?

Spectrum Cable in New Fairfield, CT

Spectrum logo

Availability:

99.9%

Customer Rating:

3.3 of 5 stars

(1681)

Avg. Download Speed

1,000 Mbps

Spectrum offers Cable service to 99.9% of New Fairfield homes. Across the city, Spectrum Cable is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 1,000, with an average of 615 Mbps throughout the city. Spectrum Cable is rated higher than other types of internet service available in New Fairfield from Spectrum in terms of customer satisfaction.

XFINITY Cable in New Fairfield, CT

XFINITY logo

Availability:

23.5%

Customer Rating:

3.3 of 5 stars

(2026)

Avg. Download Speed

1,900 Mbps

XFINITY from Comcast offers Cable service to 23.5% of New Fairfield homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,900 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 223 Mbps throughout the city. XFINITY Cable is rated the same as other types of internet service available in New Fairfield from XFINITY in terms of customer satisfaction.

Which DSL Internet Providers are Available in New Fairfield?

Frontier DSL in New Fairfield, CT

Frontier logo

Availability:

73.6%

Customer Rating:

2.6 of 5 stars

(57)

Avg. Download Speed

19 Mbps

Frontier Communications offers DSL service to 73.6% of New Fairfield homes. Across the city, Frontier DSL has speeds up to 19 Mbps, with speeds from 10 Mpbs up to 90 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 6.0, with an average of 1.6 Mbps throughout the city. Frontier DSL is rated higher than other types of internet service available in New Fairfield from Frontier in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in New Fairfield?

T-Mobile Home Internet Fixed Wireless in New Fairfield, CT

T-Mobile Home Internet logo

Availability:

99.6%

Customer Rating:

4.0 of 5 stars

(322)

Avg. Download Speed

83 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 99.6% of New Fairfield homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 83 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 16 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in New Fairfield from T-Mobile Home Internet in terms of customer satisfaction.

Verizon Fixed Wireless in New Fairfield, CT

Verizon logo

Availability:

90.1%

Customer Rating:

3.6 of 5 stars

(350)

Avg. Download Speed

231 Mbps

Verizon offers Fixed Wireless service to 90.1% of New Fairfield homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 231 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 16 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in New Fairfield from Verizon in terms of customer satisfaction.

EarthLink Fixed Wireless in New Fairfield, CT

EarthLink logo

Availability:

86.1%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

32 Mbps

EarthLink offers Fixed Wireless service to 86.1% of New Fairfield homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 32 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.6 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in New Fairfield from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in New Fairfield, CT

AT&T logo

Availability:

86.1%

Customer Rating:

3.6 of 5 stars

(196)

Avg. Download Speed

32 Mbps

AT&T offers Fixed Wireless service to 86.1% of New Fairfield homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 32 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 4.6 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in New Fairfield from AT&T in terms of customer satisfaction.

Which ISP Should You Choose in New Fairfield?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in New Fairfield is T-Mobile Home Internet.
  • The fastest internet provider should be Frontier Communications. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in New Fairfield is T-Mobile Home Internet.
  • Viasat, Spectrum, and HughesNet has the broadest coverage in New Fairfield, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does New Fairfield compare to other cities with a similar population?

To see how New Fairfield stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to New Fairfield’s A- ISP Report Card and 90 / 100 Digital Connectivity Index.

Sweet Home, OR

  • ISP Report Card: C-
  • Digital Connectivity Index: 56 / 100
Eight Mile, AL

  • ISP Report Card: B
  • Digital Connectivity Index: 44 / 100
Elk City, OK

  • ISP Report Card: A-
  • Digital Connectivity Index: 35 / 100

Englewood, OH

  • ISP Report Card: B+
  • Digital Connectivity Index: 57 / 100
Eufaula, AL

  • ISP Report Card: C+
  • Digital Connectivity Index: 35 / 100
Evanston, WY

  • ISP Report Card: C+
  • Digital Connectivity Index: 56 / 100

Excelsior Springs, MO

  • ISP Report Card: B
  • Digital Connectivity Index: 51 / 100
Exeter, CA

  • ISP Report Card: B
  • Digital Connectivity Index: 55 / 100
Fair Oaks, GA

  • ISP Report Card: B+
  • Digital Connectivity Index: 71 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in New Fairfield

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XFINITY

August 02, 2026

spotty cell service for phone.

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A Hartford, CT Customer

XFINITY Cable

April 28, 2026

Overall Xfinity provided very fast internet. The key is having a router that supports the higher speeds. The area we have struggled with the most is the price. We have gone back and forth with customer service to get lower rates given the more competitive prices being offered by new market entrants. Unfortunately Xfinity won't budge and may soon lose our service as the competitors provide faster speeds at lower cost.

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lyssa l

XFINITY Cable

April 26, 2026

I've been using Xfinity for about two years now, and overall, it's been a solid experience. I work remotely and stream a lot of content, and the 200 Mbps plan has been more than enough for my needs. Speeds are consistent, and I rarely experience outages. I especially appreciate the self-service tools in the Xfinity app—it makes managing my plan and checking for issues super easy.

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Jacqueline M

Verizon Fiber

April 11, 2026

I think they charge too much for their services and never have anyone to come look at the problem when you need them to.

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A Glastonbury Center, CT Customer

XFINITY Cable

April 11, 2026

The technicians are always very curteous when they come out to assist with our service issues. They always have good thougts on how to fix our issues. However, my issue with the company itself is that our service still goes in and out frequently. No one seems to know how to fix it. So not a customer service issue, but more of a company issue.

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