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8 Best Internet Providers in New Hill, WV

Find internet availability by address in New Hill, WV

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | New Hill ISP Report Card | Business Internet in New Hill

New Hill ISP Report at a Glance
ISP grade New Hill ISP Report Card C+
Average speed Download Speed for Most Households 1,449 Mbps
ISP count Number of Internet Service Providers 8
Customer review count Real New Hill Customer Ratings 0

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Data update information▼

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

New Hill has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in New Hill.

New Hill overview

▼

New Hill has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in New Hill.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

XFINITY

XFINITY logo

Availability:

100.0%

Customer Rating:

3.4 of 5 stars

(2318)

View Plans

1-877-244-3013 Price: $45.00 - $119.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Hill.

Max Download Speed InfoCalculated from the maximum speeds available to most New Hill residents, weighted by block population.

Customer Rating

Fiber

20.8%

1,200 Mbps

1,200 Mbps

Fiber: 3.5 of 5 stars

(290)

Cable

100.0%

1,449 Mbps

2,000 Mbps

Cable: 3.3 of 5 stars

(2026)

West Side Telecommunications

West Side Telecommunications logo

Availability:

100.0%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Hill.

Max Download Speed InfoCalculated from the maximum speeds available to most New Hill residents, weighted by block population.

Customer Rating

Fiber

20.8%

1,000 Mbps

1,000 Mbps

Fiber: 0.0 of 5 stars

(0)

DSL

100.0%

18 Mbps

25 Mbps

DSL: 0.0 of 5 stars

(0)

Frontier

Frontier logo

Availability:

84.9%

Customer Rating:

3.4 of 5 stars

(169)

View Plans

1-866-557-9907 Price: Starting at $44.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Hill.

Max Download Speed InfoCalculated from the maximum speeds available to most New Hill residents, weighted by block population.

Customer Rating

DSL

84.9%

36 Mbps

115 Mbps

DSL: 2.6 of 5 stars

(57)

Windstream

Windstream logo

Availability:

33.0%

Customer Rating:

3.3 of 5 stars

(95)

View Plans

1-866-558-4090 Price: $19.99 - $39.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Hill.

Max Download Speed InfoCalculated from the maximum speeds available to most New Hill residents, weighted by block population.

Customer Rating

Fiber

33.0%

1,000 Mbps

1,000 Mbps

Fiber: 3.9 of 5 stars

(38)

DSL

33.0%

10 Mbps

10 Mbps

DSL: 3.0 of 5 stars

(51)

Above are the top 4 providers in New Hill, WV for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

EarthLink

EarthLink logo

Availability:

33.0%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Hill.

Max Download Speed InfoCalculated from the maximum speeds available to most New Hill residents, weighted by block population.

Customer Rating

Fixed Wireless

33.0%

25 Mbps

25 Mbps

Wireless: 3.3 of 5 stars

(4)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

90.0%

Customer Rating:

4.0 of 5 stars

(322)

View Plans

1-833-601-2935 Price: Starting at $45.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Hill.

Max Download Speed InfoCalculated from the maximum speeds available to most New Hill residents, weighted by block population.

Customer Rating

Fixed Wireless

90.0%

52 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(322)

Verizon

Verizon logo

Availability:

64.2%

Customer Rating:

3.8 of 5 stars

(783)

View Plans

1-833-213-7018 Price: $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Hill.

Max Download Speed InfoCalculated from the maximum speeds available to most New Hill residents, weighted by block population.

Customer Rating

Fixed Wireless

64.2%

166 Mbps

300 Mbps

Wireless: 3.6 of 5 stars

(350)

AT&T

AT&T logo

Availability:

33.0%

Customer Rating:

3.6 of 5 stars

(1007)

View Plans

1-877-610-1219 Price: Starting at $40.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Hill.

Max Download Speed InfoCalculated from the maximum speeds available to most New Hill residents, weighted by block population.

Customer Rating

Fixed Wireless

33.0%

25 Mbps

25 Mbps

Wireless: 3.6 of 5 stars

(196)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for New Hill residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

4.0 of 5 stars

(58)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local New Hill ratings may vary and are shown below.

Who is the Best Internet Provider in New Hill, WV?

T-Mobile Home Internet is the best internet provider in New Hill based on West Virginia customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in New Hill, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 89.96% of the city.

The chart and table below show average customer ratings from customers in New Hill, West Virginia, and customers throughout the country.

Top Rated Internet Providers in New Hill

T-Mobile Home Internet5.004.04
XFINITY3.503.35
Frontier2.673.35
AT&T2.003.64
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all New Hill Internet Providers

ISP / Tech TypeNew Hill OverallWest Virginia OverallNational OverallFor Service
T-Mobile Home Internet (0) (1) (322)View Plans
XFINITY (0) (18) (2318)View Plans
Frontier (0) (9) (169)View Plans
AT&T (0) (1) (1007)View Plans
HughesNet (0) (0) (24)View Plans
Verizon (0) (0) (783)View Plans
EarthLink (0) (0) (15)View Plans
Windstream (0) (0) (95)View Plans
Viasat (0) (0) (12)View Plans
West Side Telecommunications (0) (0) (0)View Plans

Based on 29 reviews from West Virginia internet customers, T-Mobile Home Internet is the best internet service provider for New Hill residents. T-Mobile Home Internet was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. XFINITY from Comcast wins for second-place in West Virginia, with 3.50 out of 5 stars and 100.0% coverage in New Hill.

At a national level, based on 4709 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Which Providers are Available at my Home in New Hill?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

New Hill, WV map of internet availability

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in New Hill?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in New Hill

Max Advertised Speed in New Hill, WV

XFINITY2,000 Mbps
West Side Telecommunications1,000 Mbps
Windstream1,000 Mbps
Verizon300 Mbps
Frontier115 Mbps
T-Mobile Home Internet100 Mbps
AT&T25 Mbps
EarthLink25 Mbps

ISP / Tech TypeMax Advertised Speed
XFINITY from Comcast2,000 Mbps
Windstream1,000 Mbps
West Side Telecommunications1,000 Mbps
Verizon300 Mbps
Frontier Communications115 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
AT&T25 Mbps
EarthLink25 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in New Hill

T-Mobile Home Internet5.003.96
AT&T4.003.74
XFINITY3.783.76
Frontier2.673.59
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeNew Hill SpeedWest Virginia SpeedNational SpeedFor Service
T-Mobile Home Internet (0) (1) (322)View Plans
AT&T (0) (1) (1007)View Plans
XFINITY (0) (18) (2318)View Plans
Frontier (0) (9) (169)View Plans
HughesNet (0) (0) (24)View Plans
Verizon (0) (0) (783)View Plans
Windstream (0) (0) (95)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans
West Side Telecommunications (0) (0) (0)View Plans

Based on data reported by New Hill ISPs to the FCC, the fastest speeds in the city are available through XFINITY from Comcast. The company offers speeds up to 2,000 Mbps in New Hill. Therefore, the average customer can get up to 1,449 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the city rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in New Hill?

West Virginia customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 5.00 out of 5, which is much higher than the average across all internet providers in the country. XFINITY from Comcast is rated in second place for affordability by the company’s New Hill customers with an average price rating of 3.28 out of 5.

The chart and graph below show how customers in New Hill, West Virginia, and the United States rated the affordability of their internet service.

Rated Affordability in New Hill

T-Mobile Home Internet5.004.09
XFINITY3.283.01
Frontier2.783.28
HughesNetN/A2.63
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeNew Hill AffordabilityWest Virginia AffordabilityNational AffordabilityFor Service
T-Mobile Home Internet (0) (1) (322)View Plans
XFINITY (0) (18) (2318)View Plans
Frontier (0) (9) (169)View Plans
HughesNet (0) (0) (24)View Plans
AT&T (0) (1) (1007)View Plans
Verizon (0) (0) (783)View Plans
Windstream (0) (0) (95)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans
West Side Telecommunications (0) (0) (0)View Plans

New Hill Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for New Hill below, including the metrics used and how New Hill compares to the rest of West Virginia and nation.

New Hill ISP Report Card: C+
Metric

(hover for details)
New Hill West Virginia USA
53.76% 59.86% 71.53%
1,449 Mbps 3,962 Mbps 3,583 Mbps
6.1 5.4 7.1

 

New Hill Digital Connectivity Index: 58 / 100
Metric

(hover for details)
New Hill West Virginia USA
2.3 2.4 2.7
18% 10% 15%
97% 92% 96%
88% 87% 91%
74% 70% 76%
74% 72% 77%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

New Hill ISP Report Card & Digital Connectivity Index

The ISP Report Card in New Hill is C+, which is better than other cities. The local demand for broadband internet connectivity in New Hill is high with a score of 58 / 100 in our Digital Connectivity Index. This means that internet service providers operating in New Hill have done a average job meeting the needs of its residents.

The New Hill ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

88% of New Hill households have an internet connection despite having 100.00% availability. 74% of households have fiber, cable, or DSL, 8% have satellite, 2% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 74% of households have a broadband connection such as fiber, cable or DSL available to their home, 74% subscribe to it. A large amount of New Hill residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to New Hill?

Maidsville, WV

  • ISP Report Card: D+
  • Digital Connectivity Index: 59 / 100
Cassville, WV

  • ISP Report Card: B
  • Digital Connectivity Index: 63 / 100
Mooresville, WV

  • ISP Report Card: C
  • Digital Connectivity Index: 46 / 100

Core, WV

  • ISP Report Card: D
  • Digital Connectivity Index: 43 / 100
Pursglove, WV

  • ISP Report Card: C-
  • Digital Connectivity Index: 51 / 100
Pentress, WV

  • ISP Report Card: B
  • Digital Connectivity Index: 48 / 100

Mount Morris, PA

  • ISP Report Card: B-
  • Digital Connectivity Index: 31 / 100
Bowlby, WV

  • ISP Report Card: D
  • Digital Connectivity Index: 39 / 100
Randall, WV

  • ISP Report Card: C-
  • Digital Connectivity Index: 53 / 100

How Much Speed does a New Hill Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in New Hill is 2.3, which is smaller than the West Virginia average of 2.4 and smaller than the national average of 2.7. New Hill’s average household income is $66,825 which is higher than the West Virginia average of $65,649 and lower than the national average of $93,246. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

New Hill also has 17% of its population enrolled in school between the 6th grade and college level, this is higher than the West Virginia average of 14%. Additionally, 18% of residents work from home, which is higher than the 10% of residents in West Virginia who work from home. This and other factors you can see above show us that the community of New Hill has a high need for internet connectivity and speeds.

Compared to the rest of the country, New Hill households are more technology-engaged. 97% of households have some sort of computing device, 79% have desktops or laptops in the home, and 95% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in New Hill?

Windstream Fiber in New Hill, WV

Windstream logo

Availability:

33.0%

Customer Rating:

3.9 of 5 stars

(38)

Avg. Download Speed

1,000 Mbps

Windstream offers Fiber service to 33.0% of New Hill homes. Across the city, Windstream Fiber has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Windstream Fiber. Windstream Fiber is rated lower than other types of internet service available in New Hill from Windstream in terms of customer satisfaction.

XFINITY Fiber in New Hill, WV

XFINITY logo

Availability:

20.8%

Customer Rating:

3.5 of 5 stars

(290)

Avg. Download Speed

1,200 Mbps

XFINITY from Comcast offers Fiber service to 20.8% of New Hill homes. Across the city, XFINITY Fiber has speeds up to 1,200 Mbps, with speeds from 1,200 Mpbs up to 1,200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 35, with an average of 35 Mbps throughout the city. XFINITY Fiber is rated about the same as other types of internet service available in New Hill from XFINITY in terms of customer satisfaction.

West Side Telecommunications Fiber in New Hill, WV

West Side Telecommunications logo

Availability:

20.8%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

1,000 Mbps

West Side Telecommunications offers Fiber service to 20.8% of New Hill homes. Across the city, West Side Telecommunications Fiber has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 500 and as high as 500, with an average of 500 Mbps throughout the city. West Side Telecommunications Fiber is rated other types of internet service available in New Hill from West Side Telecommunications in terms of customer satisfaction.

Which Cable Internet Providers are Available in New Hill?

XFINITY Cable in New Hill, WV

XFINITY logo

Availability:

100.0%

Customer Rating:

3.3 of 5 stars

(2026)

Avg. Download Speed

1,449 Mbps

XFINITY from Comcast offers Cable service to 100.0% of New Hill homes. Across the city, XFINITY Cable has speeds up to 1,449 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 102 Mbps throughout the city. XFINITY Cable is rated the same as other types of internet service available in New Hill from XFINITY in terms of customer satisfaction.

Which DSL Internet Providers are Available in New Hill?

West Side Telecommunications DSL in New Hill, WV

West Side Telecommunications logo

Availability:

100.0%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

18 Mbps

West Side Telecommunications offers DSL service to 100.0% of New Hill homes. Across the city, West Side Telecommunications DSL has speeds up to 18 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 3.0, with an average of 2.1 Mbps throughout the city. West Side Telecommunications DSL is rated other types of internet service available in New Hill from West Side Telecommunications in terms of customer satisfaction.

Frontier DSL in New Hill, WV

Frontier logo

Availability:

84.9%

Customer Rating:

2.6 of 5 stars

(57)

Avg. Download Speed

36 Mbps

Frontier Communications offers DSL service to 84.9% of New Hill homes. Across the city, Frontier DSL is the only type of service available from the company, with speeds up to 36 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 2.5 Mbps throughout the city. Frontier DSL is rated higher than other types of internet service available in New Hill from Frontier in terms of customer satisfaction.

Windstream DSL in New Hill, WV

Windstream logo

Availability:

33.0%

Customer Rating:

3.0 of 5 stars

(51)

Avg. Download Speed

10 Mbps

Windstream offers DSL service to 33.0% of New Hill homes. Across the city, Windstream DSL has speeds up to 10 Mbps, with speeds from 10 Mpbs up to 10 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 1.0, with an average of 1.0 Mbps throughout the city. Windstream DSL is rated higher than other types of internet service available in New Hill from Windstream in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in New Hill?

T-Mobile Home Internet Fixed Wireless in New Hill, WV

T-Mobile Home Internet logo

Availability:

90.0%

Customer Rating:

4.0 of 5 stars

(322)

Avg. Download Speed

52 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 90.0% of New Hill homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 52 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.2 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in New Hill from T-Mobile Home Internet in terms of customer satisfaction.

Verizon Fixed Wireless in New Hill, WV

Verizon logo

Availability:

64.2%

Customer Rating:

3.6 of 5 stars

(350)

Avg. Download Speed

166 Mbps

Verizon offers Fixed Wireless service to 64.2% of New Hill homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 166 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 13 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in New Hill from Verizon in terms of customer satisfaction.

EarthLink Fixed Wireless in New Hill, WV

EarthLink logo

Availability:

33.0%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

25 Mbps

EarthLink offers Fixed Wireless service to 33.0% of New Hill homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in New Hill from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in New Hill, WV

AT&T logo

Availability:

33.0%

Customer Rating:

3.6 of 5 stars

(196)

Avg. Download Speed

25 Mbps

AT&T offers Fixed Wireless service to 33.0% of New Hill homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in New Hill from AT&T in terms of customer satisfaction.

Which ISP Should You Choose in New Hill?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in New Hill is T-Mobile Home Internet.
  • The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in New Hill is T-Mobile Home Internet.
  • HughesNet, Viasat, West Side Telecommunications, and XFINITY from Comcast has the broadest coverage in New Hill, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does New Hill compare to other cities with a similar population?

To see how New Hill stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to New Hill’s C+ ISP Report Card and 58 / 100 Digital Connectivity Index.

Duan, NC

  • ISP Report Card: C-
  • Digital Connectivity Index: 71 / 100
Vein Mountain, NC

  • ISP Report Card: C-
  • Digital Connectivity Index: 38 / 100
Vaughan, TX

  • ISP Report Card: D
  • Digital Connectivity Index: 31 / 100

Vattmannville, TX

  • ISP Report Card: D
  • Digital Connectivity Index: 33 / 100
Van Horn, WA

  • ISP Report Card: D+
  • Digital Connectivity Index: 51 / 100
Upper Sinking, TN

  • ISP Report Card: C+
  • Digital Connectivity Index: 30 / 100

Upland, WV

  • ISP Report Card: B
  • Digital Connectivity Index: 35 / 100
East Cape Girardeau, IL

  • ISP Report Card: D
  • Digital Connectivity Index: 20 / 100
Dunnavant, AL

  • ISP Report Card: D+
  • Digital Connectivity Index: 39 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in West Virginia

Customer Reviews

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ISPReports User

Optimum

August 18, 2026

The service rips people off. been customer for many years,had bad box ,was told to go buy another one .Finally someone came replaced it after many months. Paid for services never didnt get.Company never took charges off.

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Noelle D

Optimum Cable

May 01, 2026

Our internet runs very smoothly unless there is obvious bad weather outside. My husband and I both play online video games with our PC's, as well as another member of the household using the internet to watch television. I can count on one hand how many times the internet has slowed down my ability to play online games and do tasks on the internet on my computer. Optimum also has great customer service as well as the ability to test the internet speed on your cellphone to make sure where the problem lies, if it is a computer issue or an internet issue.

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A St. Albans, WV Customer

Optimum Fiber

March 04, 2026

I am mostly happy with my provider and their pricing. Recently, there has been an issue with the internet going out intermittently, never for more than 5-10 minutes at a time. Optimum is aware of the issue, and has been working on maintenance. They are communicative about when maintenance is planned and is occurring.

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Abigail S.

Frontier Fiber

February 16, 2026

The pricing with Frontier is cheaper than other companies. The speed is better and more reliable than internet providers I've used in the past. I've only had one issue when our power went off and back on which did something to an older cable in the box that connects everything and it stopped working. But they sent someone to come fix it the next day. Their customer service does try to sell you stuff when you talk to them which is annoying, but since I've only had to talk to them for that one issue it hasn't been a problem. I'm very happy with Frontier's fiber wifi!

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Shyla R.

XFINITY Cable

February 11, 2026

Xfinity overall is a good choice for cable and internet. They have an app that allows you to fix most problems that occur on your own in a quick way. However, it’s so hard to get ahold of a real person when you have concerns that can’t be fixed from the app. Their services are also extremely expensive, not super affordable for most people. They also get you into a contract, and every couple of months your price rises. To get it changed, you have to call customer service and can be on the phone for hours. Xfinity is our only option living in a small city, and it’s one of our highest bills. If we had other options, I probably wouldn’t continue with them.

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