7 Best Internet Providers in New Martinsville, WV

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in New Martinsville, WV for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local New Martinsville ratings may vary and are shown below.

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Who is the Best Internet Provider in New Martinsville, WV?

T-Mobile Home Internet is the best internet provider in New Martinsville based on West Virginia customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in New Martinsville, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 78.73% of the city.

The chart and table below show average customer ratings from customers in New Martinsville, West Virginia, and customers throughout the country.

Top Rated Internet Providers in New Martinsville

Local, State, and National Ratings for all New Martinsville Internet Providers

Based on 37 reviews from West Virginia internet customers, T-Mobile Home Internet is the best internet service provider for New Martinsville residents. T-Mobile Home Internet was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. Citynet wins for second-place in West Virginia, with 4.00 out of 5 stars and 6.6% coverage in New Martinsville.

At a national level, based on 2365 national reviews for any of the providers listed above, Citynet is rated higher than any other provider, with a rating of 4.29 out of 5.

Who is the Fastest Internet Provider in New Martinsville?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Frontier Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in New Martinsville

	ISP / Tech Type	Max Advertised Speed
	Frontier Communications	7,000 Mbps
	Citynet	1,000 Mbps
	Optimum	940 Mbps
	Verizon	300 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	AT&T	25 Mbps
	EarthLink	25 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in New Martinsville

Based on data reported by New Martinsville ISPs to the FCC, the fastest speeds in the city are available through Frontier Communications. The company offers speeds up to 7,000 Mbps in New Martinsville. Therefore, the average customer can get up to 1,041 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in New Martinsville?

West Virginia customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 5.00 out of 5, which is higher than the average across all internet providers in the country. Citynet is rated in second place for affordability by the company’s New Martinsville customers with an average price rating of 3.00 out of 5.

The chart and graph below show how customers in New Martinsville, West Virginia, and the United States rated the affordability of their internet service.

Rated Affordability in New Martinsville

New Martinsville Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for New Martinsville below, including the metrics used and how New Martinsville compares to the rest of West Virginia and nation.

New Martinsville ISP Report Card: D+

	Metric (hover for details)	New Martinsville	West Virginia	USA
	Fiber Availability Percent The percentage of households in New Martinsville that have a Fiber internet connection available to their home.	13.55%	54.33%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	1,343 Mbps	3,623 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for New Martinsville.	2.9	5.5	6.8

 

New Martinsville Digital Connectivity Index: 36 / 100

	Metric (hover for details)	New Martinsville	West Virginia	USA
	Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.4	2.5	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	4%	9%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	88%	90%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	82%	85%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	68%	69%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	69%	71%	76%

New Martinsville ISP Report Card & Digital Connectivity Index

The ISP Report Card in New Martinsville is D+, which is comparable to other cities. The local demand for broadband internet connectivity in New Martinsville is high with a score of 36 / 100 in our Digital Connectivity Index. This means that internet service providers operating in New Martinsville have done a poor job meeting the needs of its residents.

The New Martinsville ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

82% of New Martinsville households have an internet connection despite having 98.07% availability. 68% of households have fiber, cable, or DSL, 5% have satellite, 1% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 68% of households have a broadband connection such as fiber, cable or DSL available to their home, 69% subscribe to it. A moderate amount of New Martinsville residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to New Martinsville?

How Much Speed does a New Martinsville Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in New Martinsville is 2.4, which is smaller than the West Virginia average of 2.5 and smaller than the national average of 2.7. New Martinsville's average household income is $55,204 which is about average for the West Virginia average of $63,443 and lower than the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

New Martinsville also has 11% of its population enrolled in school between the 6th grade and college level, this is lower than the West Virginia average of 14%. Additionally, 4% of residents work from home, which is lower than the 9% of residents in West Virginia who work from home. This and other factors you can see above show us that the community of New Martinsville has a low need for internet connectivity and speeds.

Compared to the rest of the country, New Martinsville households are much more technology-disengaged. 88% of households have some sort of computing device, 68% have desktops or laptops in the home, and 84% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in New Martinsville?

Which Cable Internet Providers are Available in New Martinsville?

Which DSL Internet Providers are Available in New Martinsville?

Which Fixed Wireless and LTE Internet Providers are Available in New Martinsville?

Which ISP Should You Choose in New Martinsville?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in New Martinsville is T-Mobile Home Internet.
• The fastest internet provider should be Frontier Communications. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in New Martinsville is T-Mobile Home Internet.
• Viasat, Optimum, and HughesNet has the broadest coverage in New Martinsville, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does New Martinsville compare to other cities with a similar population?

To see how New Martinsville stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to New Martinsville's D+ ISP Report Card and 36 / 100 Digital Connectivity Index.