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Best Internet Providers in New Tazewell, TN

All 8 providers, ranked by coverage, speed and customer ratings

New Tazewell has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in New Tazewell.

This page reflects the most recent FCC update from October 19, 2026, based on the Broadband Data Collection as of December 31, 2025.

What changed
Homes with fiber99.9%Claiborne County 90.7%top 7%
Average top speed1,950 MbpsClaiborne County 1,836 Mbpstop 36%
Providers86.8 at a typical addresstop 23%
Homes with internet82%Claiborne County 79%bottom 21%
ISP Report CardB+score 77 of 100top 8%
Connectivity index41/100Claiborne County 32/100bottom 38%

Ranks compare New Tazewell with the 15,682 US towns of 1,000 to 9,999 people, the tiers of our fastest-cities rankings.

The Best Internet in New Tazewell, TN at a Glance

Top rankedSee the full rankingFirst in our New Tazewell ranking by coverage, speed and customer ratings.See plans
FastestVyve BroadbandUp to 2,000 Mbps advertised to the FCCCompare speeds
Best ratedPoint BroadbandRated 5.00 out of 5 by its customers, available to 96.97% of homesSee plans
Lowest priceSee prices by providerListed prices appear on each provider below.See plans

New Tazewell Internet Providers, Ranked by Coverage, Speed and Customer Ratings

MountaiNet

MountaiNet logo

Availability:

99.9%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Tazewell.

Max Download Speed InfoCalculated from the maximum speeds available to most New Tazewell residents, weighted by block population.

Customer Rating

Fiber

99.9%

1,000 Mbps

1,000 Mbps

Fiber: 0.0 of 5 stars

(0)

Point Broadband

Point Broadband logo

Availability:

97.0%

Customer Rating:

3.6 of 5 stars

(19)

View Plans

Price: Starting at $64.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Tazewell.

Max Download Speed InfoCalculated from the maximum speeds available to most New Tazewell residents, weighted by block population.

Customer Rating

Fiber

97.0%

1,000 Mbps

1,000 Mbps

Fiber: 3.6 of 5 stars

(16)

Brightspeed

Brightspeed logo

Availability:

99.1%

Customer Rating:

3.1 of 5 stars

(76)

View Plans

1-888-787-8580 Price: $65.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Tazewell.

Max Download Speed InfoCalculated from the maximum speeds available to most New Tazewell residents, weighted by block population.

Customer Rating

Fiber

24.3%

2,000 Mbps

2,000 Mbps

Fiber: 3.8 of 5 stars

(31)

DSL

96.7%

37 Mbps

140 Mbps

DSL: 2.6 of 5 stars

(43)

Fixed Wireless

4.9%

10 Mbps

10 Mbps

Wireless: 0.0 of 5 stars

(0)

Vyve Broadband

Vyve Broadband logo

Availability:

94.9%

Customer Rating:

3.3 of 5 stars

(19)

View Plans

Price: $40.00 - $75.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Tazewell.

Max Download Speed InfoCalculated from the maximum speeds available to most New Tazewell residents, weighted by block population.

Customer Rating

Cable

94.9%

2,000 Mbps

2,000 Mbps

Cable: 3.5 of 5 stars

(16)

EarthLink

EarthLink logo

Availability:

44.9%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Tazewell.

Max Download Speed InfoCalculated from the maximum speeds available to most New Tazewell residents, weighted by block population.

Customer Rating

Fixed Wireless

44.9%

27 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

96.1%

Customer Rating:

4.0 of 5 stars

(342)

View Plans

1-833-601-2935 Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Tazewell.

Max Download Speed InfoCalculated from the maximum speeds available to most New Tazewell residents, weighted by block population.

Customer Rating

Fixed Wireless

96.1%

72 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(342)

Verizon

Verizon logo

Availability:

77.3%

Customer Rating:

3.8 of 5 stars

(816)

View Plans

1-833-213-7018 Price: $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Tazewell.

Max Download Speed InfoCalculated from the maximum speeds available to most New Tazewell residents, weighted by block population.

Customer Rating

Fixed Wireless

77.3%

258 Mbps

300 Mbps

Wireless: 3.6 of 5 stars

(362)

AT&T

AT&T logo

Availability:

44.9%

Customer Rating:

3.6 of 5 stars

(1051)

View Plans

1-877-610-1219 Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Tazewell.

Max Download Speed InfoCalculated from the maximum speeds available to most New Tazewell residents, weighted by block population.

Customer Rating

Fixed Wireless

44.9%

27 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(205)

Satellite providers, which generally offer 100% coverage across the United States, are available for New Tazewell residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9 of 5 stars

(65)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $69.99 - $179.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local New Tazewell ratings may vary and are shown below.

Who is the Best Internet Provider in New Tazewell, TN?

Point Broadband is the highest-rated internet provider in New Tazewell based on 56 Tennessee customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.

Which Providers are Available at my Home in New Tazewell?

Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.

New Tazewell, TN map of internet availability

How New Tazewell Compares to Places Its Size

New Tazewell's report card score is in the top 8% and its connectivity index is in the bottom 38%.

B+score 77 of 100ISP Report CardGrades what providers offer: fiber availability, the download speed most homes can get and the number of providers at a typical address.top 8%
41/100Claiborne County 32/100, US 69/100Digital Connectivity IndexMeasures how much households need and use the internet: household size, working from home, devices and subscriptions.bottom 38%
Measure New Tazewell Rank among US towns of 1,000 to 9,999 people Claiborne County Tennessee US Leader
ISP Report Card inputs: what providers offer here
Fiber availability 99.9% top 7% 90.7% 84.4% 71.5% 1,056 places at 100.0%
Average top speed 1,950 Mbps top 36% 1,836 Mbps 5,177 Mbps 3,486 Mbps Collegedale, TN and Lakesite, TN and 2 more (25,000 Mbps)
Providers at a typical address 6.8 top 23% 6.5 7.3 7.1 McLendon-Chisholm, TX (14.2)
Connectivity index inputs: how much households need and use the internet
People per household 2.3 bottom 28% 2.3 2.5 2.7 St. George, GA (6.2)
Workers who work from home 12% top 34% 11% 13% 15% Indian Springs, NV (76%)
Homes with a computer, tablet or phone 89% bottom 18% 90% 95% 96% 515 places at 100%
Homes with internet 82% bottom 21% 79% 90% 91% 115 places at 100%
Homes on fiber, cable or DSL 69% top 43% 60% 74% 76% Bunkerville, NV and Fort Myer, VA and 3 more (100%)
More about the households here
Homes with a desktop or laptop 56% bottom 7% 60% 76% 81% 12 places at 100%
Median household income $52,975 bottom 14% $51,671 $79,063 $93,246 16 places at $250,001
Residents in school (6th grade to college) 10% bottom 25% 15% 15% 16% University Park, PA (95%)

Fiber reaches 99.9% of homes in New Tazewell, against 90.7% across Claiborne County and 84.4% across Tennessee. Households in New Tazewell are smaller than the US average (2.3 people against 2.7); 12% of workers work from home (US 15%); and the median household income is $52,975 (US $93,246).

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Fiber, 5G, Cable and DSL Internet in New Tazewell

Which Fiber Internet Providers are Available in New Tazewell?

MountaiNet Fiber in New Tazewell, TN

MountaiNet logo

Availability:

99.9%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

1,000 Mbps

MountaiNet offers Fiber service to 99.9% of New Tazewell homes. Across the city, MountaiNet Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for MountaiNet Fiber. MountaiNet Fiber is rated other types of internet service available in New Tazewell from MountaiNet in terms of customer satisfaction.

Point Broadband Fiber in New Tazewell, TN

Point Broadband logo

Availability:

97.0%

Customer Rating:

3.6 of 5 stars

(16)

Avg. Download Speed

1,000 Mbps

Point Broadband offers Fiber service to 97.0% of New Tazewell homes. Across the city, Point Broadband Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Point Broadband Fiber. Point Broadband Fiber is rated the same as other types of internet service available in New Tazewell from Point Broadband in terms of customer satisfaction.

Brightspeed Fiber in New Tazewell, TN

Brightspeed logo

Availability:

24.3%

Customer Rating:

3.8 of 5 stars

(31)

Avg. Download Speed

2,000 Mbps

Brightspeed offers Fiber service to 24.3% of New Tazewell homes. Across the city, Brightspeed Fiber has speeds up to 2,000 Mbps, with speeds from 2,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Brightspeed Fiber. Brightspeed Fiber is rated lower than other types of internet service available in New Tazewell from Brightspeed in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in New Tazewell?

T-Mobile Home Internet Fixed Wireless in New Tazewell, TN

T-Mobile Home Internet logo

Availability:

96.1%

Customer Rating:

4.0 of 5 stars

(342)

Avg. Download Speed

72 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 96.1% of New Tazewell homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 72 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 14 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in New Tazewell from T-Mobile Home Internet in terms of customer satisfaction.

Verizon Fixed Wireless in New Tazewell, TN

Verizon logo

Availability:

77.3%

Customer Rating:

3.6 of 5 stars

(362)

Avg. Download Speed

258 Mbps

Verizon offers Fixed Wireless service to 77.3% of New Tazewell homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 258 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 18 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in New Tazewell from Verizon in terms of customer satisfaction.

EarthLink Fixed Wireless in New Tazewell, TN

EarthLink logo

Availability:

44.9%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

27 Mbps

EarthLink offers Fixed Wireless service to 44.9% of New Tazewell homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 27 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.5 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in New Tazewell from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in New Tazewell, TN

AT&T logo

Availability:

44.9%

Customer Rating:

3.6 of 5 stars

(205)

Avg. Download Speed

27 Mbps

AT&T offers Fixed Wireless service to 44.9% of New Tazewell homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 27 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.5 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in New Tazewell from AT&T in terms of customer satisfaction.

Brightspeed Fixed Wireless in New Tazewell, TN

Brightspeed logo

Availability:

4.9%

Customer Rating:

0.0 of 5 stars

(0)

Avg. Download Speed

10 Mbps

Brightspeed offers Fixed Wireless service to 4.9% of New Tazewell homes. Across the city, Brightspeed Fixed Wireless has speeds up to 10 Mbps, with speeds from 10 Mpbs up to 10 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 1.0, with an average of 1.0 Mbps throughout the city. Brightspeed Fixed Wireless is rated other types of internet service available in New Tazewell from Brightspeed in terms of customer satisfaction.

Which Cable Internet Providers are Available in New Tazewell?

Vyve Broadband Cable in New Tazewell, TN

Vyve Broadband logo

Availability:

94.9%

Customer Rating:

3.5 of 5 stars

(16)

Avg. Download Speed

2,000 Mbps

Vyve Broadband offers Cable service to 94.9% of New Tazewell homes. Across the city, Vyve Broadband Cable is the only type of service available from the company, with speeds up to 2,000 Mbps, with speeds from 2,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 50 and as high as 50, with an average of 50 Mbps throughout the city. Vyve Broadband Cable is rated lower than other types of internet service available in New Tazewell from Vyve Broadband in terms of customer satisfaction.

Which DSL Internet Providers are Available in New Tazewell?

Brightspeed DSL in New Tazewell, TN

Brightspeed logo

Availability:

96.7%

Customer Rating:

2.6 of 5 stars

(43)

Avg. Download Speed

37 Mbps

Brightspeed offers DSL service to 96.7% of New Tazewell homes. Across the city, Brightspeed DSL has speeds up to 37 Mbps, with speeds from 10 Mpbs up to 140 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 3.7 Mbps throughout the city. Brightspeed DSL is rated higher than other types of internet service available in New Tazewell from Brightspeed in terms of customer satisfaction.

Internet in New Tazewell by Neighborhood and ZIP Code

New Tazewell has 1 ZIP code with its own page. Each row links to that place’s page.

Neighborhoods in New Tazewell

Neighborhood People Homes with fiber Average top speed Providers at a typical address Report card Connectivity

ZIP codes in New Tazewell

ZIP code People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
378258,728 99.9%1,879 Mbps6.8B+43/100

How New Tazewell Compares to Nearby Places

The 10 places nearest to New Tazewell that have their own pages are all within 9 miles. Among them, Tazewell has the most homes with fiber (99.9%) and Washburn the fewest (99.5%); New Tazewell has 99.9%.

Place People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
New Tazewell (this page)8,011 99.9%1,950 Mbps6.8B+41/100
Tazewell8,067 99.9%1,850 Mbps6.2B+29/100
Washburn1,588 99.5%8,718 Mbps3.6B18/100
Lone Mountain674 100.0%1,521 Mbps7B+45/100
Pennington Chapel560 100.0%9,443 Mbps4.2B+23/100
Springdale451 100.0%1,789 Mbps7A-36/100
Williams Springs395 100.0%8,987 Mbps3.7B25/100
Chittum374 100.0%2,000 Mbps7.9A-42/100
Sandlick338 100.0%2,000 Mbps7A-52/100
Elm Springs183 100.0%1,022 Mbps4.7B-61/100
Lily Grove183 22.9%1,795 Mbps5.6C42/100

Who is the Fastest Internet Provider in New Tazewell?

According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Point Broadband. On the other hand, based on data provided by the internet providers to the FCC, Vyve Broadband should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in New Tazewell

Max Advertised Speed in New Tazewell, TN
Brightspeed2,000
Vyve Broadband2,000
MountaiNet1,000
Point Broadband1,000
Verizon300
Viasat100
T-Mobile Home Internet100
AT&T100
EarthLink100
HughesNet25

How fast is your internet?

Test your connection here and see it next to the speeds providers advertise in New Tazewell. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.

Customer Ratings for New Tazewell Internet Providers

Based on 56 reviews from Tennessee internet customers, Point Broadband is the best internet service provider for New Tazewell residents. Point Broadband was rated at an average of 4.50 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Tennessee, with 3.71 out of 5 stars and 44.9% coverage in New Tazewell.

At a national level, based on 2338 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.

Local, State, and National Ratings for all New Tazewell Internet Providers

The table below shows average customer ratings from customers in New Tazewell, Tennessee, and customers throughout the country.

ISP / Tech TypeNew Tazewell OverallTennessee OverallNational OverallFor Service
Point Broadband5 of 5 stars (1)4.5 of 5 stars (2)3.5 of 5 stars (19)View Plans
AT&TNo rating yet (0)3.5 of 5 stars (35)3.5 of 5 stars (1051)View Plans
BrightspeedNo rating yet (0)4.5 of 5 stars (2)3 of 5 stars (76)View Plans
EarthLinkNo rating yet (0)1 of 5 stars (1)3.5 of 5 stars (15)View Plans
T-Mobile Home InternetNo rating yet (0)4.5 of 5 stars (6)4 of 5 stars (342)View Plans
VerizonNo rating yet (0)4 of 5 stars (9)4 of 5 stars (816)View Plans
ViasatNo rating yet (0)1 of 5 stars (1)1.5 of 5 stars (12)View Plans
Vyve Broadband2 of 5 stars (1)2 of 5 stars (1)3.5 of 5 stars (19)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
MountaiNetNo rating yet (0)No rating yet (0)No rating yet (0)View Plans

Customer Ratings for Internet Provider Speeds in New Tazewell

Based on data reported by New Tazewell ISPs to the FCC, the fastest speeds in the city are available through Vyve Broadband. The company offers speeds up to 2,000 Mbps in New Tazewell. Therefore, the average customer can get up to 2,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers rated their satisfaction with internet speed highest with Point Broadband. This indicates Point Broadband reliably delivers speeds expected by the customer based on the plan they are paying for.

ISP / Tech TypeNew Tazewell SpeedTennessee SpeedNational SpeedFor Service
Point Broadband5 of 5 stars (1)5 of 5 stars (2)4 of 5 stars (19)View Plans
AT&TNo rating yet (0)4 of 5 stars (35)4 of 5 stars (1051)View Plans
BrightspeedNo rating yet (0)4.5 of 5 stars (2)3 of 5 stars (76)View Plans
EarthLinkNo rating yet (0)1 of 5 stars (1)3 of 5 stars (15)View Plans
T-Mobile Home InternetNo rating yet (0)4.5 of 5 stars (6)4 of 5 stars (342)View Plans
VerizonNo rating yet (0)4 of 5 stars (9)4 of 5 stars (816)View Plans
ViasatNo rating yet (0)1 of 5 stars (1)1.5 of 5 stars (12)View Plans
Vyve Broadband2 of 5 stars (1)2 of 5 stars (1)4 of 5 stars (19)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
MountaiNetNo rating yet (0)No rating yet (0)No rating yet (0)View Plans

Who is the Cheapest Internet Provider in New Tazewell?

Of the providers in New Tazewell, customers rate Point Broadband the best for price. Data comes from customers rating their satisfaction with pricing: in New Tazewell where enough of them have reviewed a provider, otherwise across Tennessee or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Point Broadband is rated 5.00 out of 5 for price, which is much higher than the average across all internet providers in the country. Vyve Broadband is rated second for affordability, with an average price rating of 5.00 out of 5.

The table below shows how customers in New Tazewell, Tennessee, and the United States rated the affordability of their internet service.

Rated Affordability in New Tazewell

ISP / Tech TypeNew Tazewell AffordabilityTennessee AffordabilityNational AffordabilityFor Service
Point Broadband5 of 5 stars (1)4.5 of 5 stars (2)3.5 of 5 stars (19)View Plans
Vyve Broadband5 of 5 stars (1)5 of 5 stars (1)3.5 of 5 stars (19)View Plans
AT&TNo rating yet (0)3.5 of 5 stars (35)3.5 of 5 stars (1051)View Plans
BrightspeedNo rating yet (0)4 of 5 stars (2)3.5 of 5 stars (76)View Plans
EarthLinkNo rating yet (0)1 of 5 stars (1)3 of 5 stars (15)View Plans
T-Mobile Home InternetNo rating yet (0)4.5 of 5 stars (6)4 of 5 stars (342)View Plans
VerizonNo rating yet (0)4 of 5 stars (9)3.5 of 5 stars (816)View Plans
ViasatNo rating yet (0)1 of 5 stars (1)1.5 of 5 stars (12)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
MountaiNetNo rating yet (0)No rating yet (0)No rating yet (0)View Plans

Customer Reviews for Internet Service Providers in Tennessee

Customer Reviews

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A New Tazewell, TN Customer

Point Broadband Fiber

5 of 5 stars March 13, 2024

I live in a very rural area and was very surprised when my internet provider started offering service in my area. Prior to this there were no internet options and I have no cell phone service at my home. The installation was extremely fast and easy with the worker being very knowledgeable and pleasant. Any time I contact customer service with a problem or outage the response is fast and very helpful. Overall I think it is a great company with very competitive rates for the service they provide.

Plan Pricing: 5 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 5 of 5 stars

Erik

Vyve Broadband Cable

2 of 5 stars June 09, 2023

I think my internet service provider has very good prices. The speed of the internet is relatively fast but lags very bad when numerous people are on it at the same time. The speed also jumps very bad from super fast too slow there's no steady speed.

Plan Pricing: 5 of 5 stars
Internet Speed: 2 of 5 stars
Overall Rating: 2 of 5 stars

ISPReports User

TVEC Connect Fiber

5 of 5 stars November 03, 2026
Plan Pricing: 5 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 5 of 5 stars

Brian G

HolstonConnect Fiber

3 of 5 stars October 11, 2026

I pay for the medium service and I expect faster speeds but I'm getting a whole lot of latency when I try to watch FB or Youtube videos. And it's consistent. Might be time for a change.

Plan Pricing: 2 of 5 stars
Internet Speed: 3 of 5 stars
Overall Rating: 3 of 5 stars

Earl

Trilight Fiber

5 of 5 stars September 28, 2026

Trilight internet is excellent. If you ever have an issue a real person answers the phone at Tech Support. They work diligently to solve your problem and if it requires a service call they make the appointment right then. The service technicians, are competent and solve any problems quickly.

Plan Pricing: 4 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 5 of 5 stars

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Which ISP Should You Choose in New Tazewell?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in New Tazewell is Point Broadband.
  • The fastest internet provider should be Vyve Broadband. Considering speed for the money and reliability in speeds, Point Broadband may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in New Tazewell is Point Broadband.
  • Viasat, MountaiNet, and HughesNet has the broadest coverage in New Tazewell, available to 99.9% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.