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8 Best Internet Providers in New Wilmington, PA

Find internet availability by address in New Wilmington, PA

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | New Wilmington ISP Report Card | Business Internet in New Wilmington

New Wilmington ISP Report at a Glance
ISP grade New Wilmington ISP Report Card D+
Average speed Download Speed for Most Households 1,000 Mbps
ISP count Number of Internet Service Providers 8
Customer review count Real New Wilmington Customer Ratings 0

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Data update information▼

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

New Wilmington has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in New Wilmington.

New Wilmington overview

▼

New Wilmington has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in New Wilmington.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

XFINITY

XFINITY logo

Availability:

37.1%

Customer Rating:

3.4 of 5 stars

(2318)

View Plans

1-877-244-3013 Price: $45.00 - $119.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Wilmington.

Max Download Speed InfoCalculated from the maximum speeds available to most New Wilmington residents, weighted by block population.

Customer Rating

Cable

37.1%

1,241 Mbps

2,000 Mbps

Cable: 3.3 of 5 stars

(2026)

Spectrum

Spectrum logo

Availability:

29.3%

Customer Rating:

3.3 of 5 stars

(1881)

View Plans

1-877-411-1381 Price: $30.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Wilmington.

Max Download Speed InfoCalculated from the maximum speeds available to most New Wilmington residents, weighted by block population.

Customer Rating

Cable

29.3%

1,000 Mbps

1,000 Mbps

Cable: 3.3 of 5 stars

(1681)

Armstrong

Armstrong logo

Availability:

24.2%

Customer Rating:

3.1 of 5 stars

(27)

View Plans

Price: $34.95 - $74.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Wilmington.

Max Download Speed InfoCalculated from the maximum speeds available to most New Wilmington residents, weighted by block population.

Customer Rating

Cable

24.2%

1,000 Mbps

1,000 Mbps

Cable: 3.1 of 5 stars

(15)

Brightspeed

Brightspeed logo

Availability:

12.0%

Customer Rating:

3.1 of 5 stars

(75)

View Plans

1-833-601-2935 Price: Starting at $49.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Wilmington.

Max Download Speed InfoCalculated from the maximum speeds available to most New Wilmington residents, weighted by block population.

Customer Rating

DSL

12.0%

26 Mbps

60 Mbps

DSL: 2.6 of 5 stars

(43)

Above are the top 4 providers in New Wilmington, PA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

EarthLink

EarthLink logo

Availability:

64.3%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Wilmington.

Max Download Speed InfoCalculated from the maximum speeds available to most New Wilmington residents, weighted by block population.

Customer Rating

Fixed Wireless

64.3%

39 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

85.2%

Customer Rating:

4.0 of 5 stars

(322)

View Plans

1-833-601-2935 Price: Starting at $45.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Wilmington.

Max Download Speed InfoCalculated from the maximum speeds available to most New Wilmington residents, weighted by block population.

Customer Rating

Fixed Wireless

85.2%

55 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(322)

Verizon

Verizon logo

Availability:

82.9%

Customer Rating:

3.8 of 5 stars

(783)

View Plans

1-833-213-7018 Price: $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Wilmington.

Max Download Speed InfoCalculated from the maximum speeds available to most New Wilmington residents, weighted by block population.

Customer Rating

Fixed Wireless

82.9%

285 Mbps

300 Mbps

Wireless: 3.6 of 5 stars

(350)

AT&T

AT&T logo

Availability:

64.3%

Customer Rating:

3.6 of 5 stars

(1007)

View Plans

1-877-610-1219 Price: Starting at $40.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Wilmington.

Max Download Speed InfoCalculated from the maximum speeds available to most New Wilmington residents, weighted by block population.

Customer Rating

Fixed Wireless

64.3%

39 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(196)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for New Wilmington residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

4.0 of 5 stars

(58)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local New Wilmington ratings may vary and are shown below.

Who is the Best Internet Provider in New Wilmington, PA?

AT&T is the highest-rated internet provider in New Wilmington based on 408 Pennsylvania customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.

The chart and table below show average customer ratings from customers in New Wilmington, Pennsylvania, and customers throughout the country.

Top Rated Internet Providers in New Wilmington

XFINITY3.363.35
AT&T4.003.64
Brightspeed3.403.12
T-Mobile Home Internet3.824.04
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all New Wilmington Internet Providers

ISP / Tech TypeNew Wilmington OverallPennsylvania OverallNational OverallFor Service
XFINITY (0) (221) (2318)View Plans
Brightspeed (0) (5) (75)View Plans
AT&T (0) (10) (1007)View Plans
T-Mobile Home Internet (0) (17) (322)View Plans
Verizon (0) (122) (783)View Plans
Spectrum (0) (16) (1881)View Plans
Armstrong (0) (17) (27)View Plans
HughesNet (0) (0) (24)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

Based on 408 reviews from Pennsylvania internet customers, AT&T is the best internet service provider for New Wilmington residents. AT&T was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Pennsylvania, with 3.82 out of 5 stars and 85.2% coverage in New Wilmington.

At a national level, based on 6428 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Which Providers are Available at my Home in New Wilmington?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

New Wilmington, PA map of internet availability

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in New Wilmington?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in New Wilmington

Max Advertised Speed in New Wilmington, PA

XFINITY2,000 Mbps
Armstrong1,000 Mbps
Spectrum1,000 Mbps
Verizon300 Mbps
AT&T100 Mbps
EarthLink100 Mbps
T-Mobile Home Internet100 Mbps
Brightspeed60 Mbps

ISP / Tech TypeMax Advertised Speed
XFINITY from Comcast2,000 Mbps
Armstrong1,000 Mbps
Spectrum1,000 Mbps
Verizon300 Mbps
AT&T100 Mbps
EarthLink100 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
Brightspeed60 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in New Wilmington

XFINITY3.753.76
AT&T4.303.74
Verizon4.013.98
Brightspeed3.403.00
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeNew Wilmington SpeedPennsylvania SpeedNational SpeedFor Service
XFINITY (0) (221) (2318)View Plans
AT&T (0) (10) (1007)View Plans
Verizon (0) (122) (783)View Plans
Brightspeed (0) (5) (75)View Plans
T-Mobile Home Internet (0) (17) (322)View Plans
Armstrong (0) (17) (27)View Plans
Spectrum (0) (16) (1881)View Plans
HughesNet (0) (0) (24)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

Based on data reported by New Wilmington ISPs to the FCC, the fastest speeds in the city are available through XFINITY from Comcast. The company offers speeds up to 2,000 Mbps in New Wilmington. Therefore, the average customer can get up to 1,241 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the city rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in New Wilmington?

Pennsylvania customers rate AT&T as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

AT&T received a local rating of 4.10 out of 5, which is higher than the average across all internet providers in the country. Brightspeed is rated in second place for affordability by the company’s New Wilmington customers with an average price rating of 4.00 out of 5.

The chart and graph below show how customers in New Wilmington, Pennsylvania, and the United States rated the affordability of their internet service.

Rated Affordability in New Wilmington

XFINITY2.973.01
Brightspeed4.003.43
AT&T4.103.45
T-Mobile Home Internet3.714.09
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeNew Wilmington AffordabilityPennsylvania AffordabilityNational AffordabilityFor Service
XFINITY (0) (221) (2318)View Plans
Brightspeed (0) (5) (75)View Plans
AT&T (0) (10) (1007)View Plans
T-Mobile Home Internet (0) (17) (322)View Plans
Verizon (0) (122) (783)View Plans
Spectrum (0) (16) (1881)View Plans
Armstrong (0) (17) (27)View Plans
HughesNet (0) (0) (24)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

New Wilmington Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for New Wilmington below, including the metrics used and how New Wilmington compares to the rest of Pennsylvania and nation.

New Wilmington ISP Report Card: D+
Metric

(hover for details)
New Wilmington Pennsylvania USA
0.42% 70.75% 71.53%
1,000 Mbps 2,476 Mbps 3,583 Mbps
4.6 6.1 7.1

 

New Wilmington Digital Connectivity Index: 48 / 100
Metric

(hover for details)
New Wilmington Pennsylvania USA
2.6 2.5 2.7
17% 16% 15%
84% 94% 96%
77% 90% 91%
62% 76% 76%
71% 77% 77%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

New Wilmington ISP Report Card & Digital Connectivity Index

The ISP Report Card in New Wilmington is D+, which is comparable to other cities. The local demand for broadband internet connectivity in New Wilmington is high with a score of 48 / 100 in our Digital Connectivity Index. This means that internet service providers operating in New Wilmington have done a average job meeting the needs of its residents.

The New Wilmington ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

77% of New Wilmington households have an internet connection despite having 86.90% availability. 62% of households have fiber, cable, or DSL, 7% have satellite, 0% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 62% of households have a broadband connection such as fiber, cable or DSL available to their home, 71% subscribe to it. A moderate amount of New Wilmington residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to New Wilmington?

Neshannock Falls, PA

  • ISP Report Card: D+
  • Digital Connectivity Index: 53 / 100
Greenfield, PA

  • ISP Report Card: D
  • Digital Connectivity Index: 27 / 100
Leesburg, PA

  • ISP Report Card: D+
  • Digital Connectivity Index: 47 / 100

Volant, PA

  • ISP Report Card: D+
  • Digital Connectivity Index: 51 / 100
Pulaski, PA

  • ISP Report Card: D+
  • Digital Connectivity Index: 50 / 100
West Middlesex, PA

  • ISP Report Card: D+
  • Digital Connectivity Index: 40 / 100

New Castle, PA

  • ISP Report Card: C
  • Digital Connectivity Index: 51 / 100
Mercer, PA

  • ISP Report Card: D+
  • Digital Connectivity Index: 47 / 100
North Edinburg, PA

  • ISP Report Card: D+
  • Digital Connectivity Index: 57 / 100

How Much Speed does a New Wilmington Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in New Wilmington is 2.6, which is larger than the Pennsylvania average of 2.5 and smaller than the national average of 2.7. New Wilmington’s average household income is $84,302 which is higher than the Pennsylvania average of $89,224 and higher than the national average of $93,246. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.

New Wilmington also has 28% of its population enrolled in school between the 6th grade and college level, this is higher than the Pennsylvania average of 15%. Additionally, 17% of residents work from home, which is higher than the 16% of residents in Pennsylvania who work from home. This and other factors you can see above show us that the community of New Wilmington has an average need for internet connectivity and speeds.

Compared to the rest of the country, New Wilmington households are much more technology-disengaged. 84% of households have some sort of computing device, 70% have desktops or laptops in the home, and 82% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in New Wilmington?

According to the most recently submitted data by internet service providers to the FCC, there are currently no fiber providers available in New Wilmington, PA.

Which Cable Internet Providers are Available in New Wilmington?

XFINITY Cable in New Wilmington, PA

XFINITY logo

Availability:

37.1%

Customer Rating:

3.3 of 5 stars

(2026)

Avg. Download Speed

1,241 Mbps

XFINITY from Comcast offers Cable service to 37.1% of New Wilmington homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,241 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 46 Mbps throughout the city. XFINITY Cable is rated the same as other types of internet service available in New Wilmington from XFINITY in terms of customer satisfaction.

Spectrum Cable in New Wilmington, PA

Spectrum logo

Availability:

29.3%

Customer Rating:

3.3 of 5 stars

(1681)

Avg. Download Speed

1,000 Mbps

Spectrum offers Cable service to 29.3% of New Wilmington homes. Across the city, Spectrum Cable is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 1,000, with an average of 699 Mbps throughout the city. Spectrum Cable is rated higher than other types of internet service available in New Wilmington from Spectrum in terms of customer satisfaction.

Armstrong Cable in New Wilmington, PA

Armstrong logo

Availability:

24.2%

Customer Rating:

3.1 of 5 stars

(15)

Avg. Download Speed

1,000 Mbps

Armstrong offers Cable service to 24.2% of New Wilmington homes. Across the city, Armstrong Cable is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 20, with an average of 20 Mbps throughout the city. Armstrong Cable is rated the same as other types of internet service available in New Wilmington from Armstrong in terms of customer satisfaction.

Which DSL Internet Providers are Available in New Wilmington?

Brightspeed DSL in New Wilmington, PA

Brightspeed logo

Availability:

12.0%

Customer Rating:

2.6 of 5 stars

(43)

Avg. Download Speed

26 Mbps

Brightspeed offers DSL service to 12.0% of New Wilmington homes. Across the city, Brightspeed DSL is the only type of service available from the company, with speeds up to 26 Mbps, with speeds from 10 Mpbs up to 60 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 5.0, with an average of 2.2 Mbps throughout the city. Brightspeed DSL is rated higher than other types of internet service available in New Wilmington from Brightspeed in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in New Wilmington?

T-Mobile Home Internet Fixed Wireless in New Wilmington, PA

T-Mobile Home Internet logo

Availability:

85.2%

Customer Rating:

4.0 of 5 stars

(322)

Avg. Download Speed

55 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 85.2% of New Wilmington homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 55 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.8 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in New Wilmington from T-Mobile Home Internet in terms of customer satisfaction.

Verizon Fixed Wireless in New Wilmington, PA

Verizon logo

Availability:

82.9%

Customer Rating:

3.6 of 5 stars

(350)

Avg. Download Speed

285 Mbps

Verizon offers Fixed Wireless service to 82.9% of New Wilmington homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 285 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 19 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in New Wilmington from Verizon in terms of customer satisfaction.

EarthLink Fixed Wireless in New Wilmington, PA

EarthLink logo

Availability:

64.3%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

39 Mbps

EarthLink offers Fixed Wireless service to 64.3% of New Wilmington homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 39 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.1 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in New Wilmington from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in New Wilmington, PA

AT&T logo

Availability:

64.3%

Customer Rating:

3.6 of 5 stars

(196)

Avg. Download Speed

39 Mbps

AT&T offers Fixed Wireless service to 64.3% of New Wilmington homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 39 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.1 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in New Wilmington from AT&T in terms of customer satisfaction.

Which ISP Should You Choose in New Wilmington?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in New Wilmington is AT&T.
  • The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in New Wilmington is AT&T.
  • Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in New Wilmington, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does New Wilmington compare to other cities with a similar population?

To see how New Wilmington stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to New Wilmington’s D+ ISP Report Card and 48 / 100 Digital Connectivity Index.

Coupeville, WA

  • ISP Report Card: C+
  • Digital Connectivity Index: 70 / 100
Swansboro, NC

  • ISP Report Card: C+
  • Digital Connectivity Index: 65 / 100
Surfside, FL

  • ISP Report Card: A-
  • Digital Connectivity Index: 91 / 100

Surfside Beach, SC

  • ISP Report Card: B+
  • Digital Connectivity Index: 52 / 100
Summersville, WV

  • ISP Report Card: B+
  • Digital Connectivity Index: 43 / 100
Summerland Key, FL

  • ISP Report Card: A-
  • Digital Connectivity Index: 77 / 100

Summerdale, AL

  • ISP Report Card: B-
  • Digital Connectivity Index: 38 / 100
Sultan, WA

  • ISP Report Card: C+
  • Digital Connectivity Index: 75 / 100
Stratford, NJ

  • ISP Report Card: D+
  • Digital Connectivity Index: 80 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Pennsylvania

Customer Reviews

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Samuel Joliat

Dojo Networks

September 18, 2026

Dojo network sucks, but Ari Trussell the worker is goated helped a lot. Super nice, and professional.

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Ethan H

Dojo Networks

September 18, 2026

Ari Trussell did a great job on our wifi, was super helpful and personable.

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Shane Clark

FastBridge Fiber

September 16, 2026

This may be a bit long but stay with me people... I got FastBridge in the Reading, PA area. I ordered the 2GB speed. When they hooked it up, I stated to them that I needed range extenders because I have an old house that is brick. The tech said that the modem would work... well it didnt. They came back out to look at the service here and put up 2 range extenders. The speeds were in the 200s for download speed and 100s for upload. This is for a 2GB service mind you. The tech came in and said that we weren't going to use 2GB, maybe move down to 1GB. I was impressed but the customer service from the tech. He was interested in fixing the issue. It was good for about a week and then speeds dropped again and I had to have them out for the 3rd time. When they came out, a supervisor was with and said there is an issue with it and that they will work it and get back to me... never did! I got frustrated enough again to call them. I told them I wanted to speak to a supervisor (apparently, they are never there). The tech said that he was going to escalate the ticket to his supervisor for them to call me in the next 24-48 hours. I called 9/8/28, it is 9/16/26 and I have heard nothing! I got on the computer this morning and my speeds were in the 200s again. I tried to call again and this time the lady told me that I am unable to talk to a supervisor again. I was a help desk guy and know how this type of stuff works! She said she was going to escalate it again and I said no I want to speak to a supervisor. She then refused my request. I told her I was going to drive to the site to talk to someone in person and said thats fine you can but we are not there. I then went to the store and guess what... it was locked and no one answered the door (i guess people dont feel like they have to work anymore). They have 0 issues with taking my money but have a problem fixing the problem. I left Xfinity to have a bigger headache!

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ISPReports User

Dojo Networks

September 09, 2026

Ari, the one who I was on the phone with, was awesome. Quick service and nice!

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ISPReports User

VNET Fiber

August 01, 2026

Speeds are much slower than what I've paid for

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