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7 Best Internet Providers in North College Hill, OH

Find internet availability by address in North College Hill, OH

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | North College Hill ISP Report Card | Business Internet in North College Hill

North College Hill ISP Report at a Glance
ISP grade North College Hill ISP Report Card A-
Average speed Download Speed for Most Households 2,799 Mbps
ISP count Number of Internet Service Providers 7
Customer review count Real North College Hill Customer Ratings 3

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Data update information▼

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

North College Hill has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in North College Hill.

North College Hill overview

▼

North College Hill has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in North College Hill.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Spectrum

Spectrum logo

Availability:

100.0%

Customer Rating:

3.3 of 5 stars

(1881)

View Plans

1-877-411-1381 Price: $30.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in North College Hill.

Max Download Speed InfoCalculated from the maximum speeds available to most North College Hill residents, weighted by block population.

Customer Rating

Fiber

2.2%

1,000 Mbps

1,000 Mbps

Fiber: 3.4 of 5 stars

(199)

Cable

100.0%

1,000 Mbps

1,000 Mbps

Cable: 3.3 of 5 stars

(1681)

Alta Fiber

Alta Fiber logo

Availability:

99.8%

Customer Rating:

4.0 of 5 stars

(53)

View Plans

1-833-601-2935 Price: $30.00 - $100.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in North College Hill.

Max Download Speed InfoCalculated from the maximum speeds available to most North College Hill residents, weighted by block population.

Customer Rating

Fiber

99.8%

2,803 Mbps

3,000 Mbps

Fiber: 4.0 of 5 stars

(53)

DSL

42.2%

50 Mbps

50 Mbps

DSL: 0.0 of 5 stars

(0)

Brightspeed

Brightspeed logo

Availability:

7.0%

Customer Rating:

3.1 of 5 stars

(75)

View Plans

1-833-601-2935 Price: $49.00 - $109.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in North College Hill.

Max Download Speed InfoCalculated from the maximum speeds available to most North College Hill residents, weighted by block population.

Customer Rating

Fiber

7.0%

2,000 Mbps

2,000 Mbps

Fiber: 3.8 of 5 stars

(31)

EarthLink

EarthLink logo

Availability:

97.2%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in North College Hill.

Max Download Speed InfoCalculated from the maximum speeds available to most North College Hill residents, weighted by block population.

Customer Rating

Fixed Wireless

97.2%

42 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

Above are the top 4 providers in North College Hill, OH for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

Verizon

Verizon logo

Availability:

99.9%

Customer Rating:

3.8 of 5 stars

(783)

View Plans

1-833-213-7018 Price: $50.00 - $75.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in North College Hill.

Max Download Speed InfoCalculated from the maximum speeds available to most North College Hill residents, weighted by block population.

Customer Rating

Fixed Wireless

99.9%

429 Mbps

1,000 Mbps

Wireless: 3.6 of 5 stars

(350)

AT&T

AT&T logo

Availability:

97.2%

Customer Rating:

3.6 of 5 stars

(1007)

View Plans

1-877-610-1219 Price: Starting at $40.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in North College Hill.

Max Download Speed InfoCalculated from the maximum speeds available to most North College Hill residents, weighted by block population.

Customer Rating

Fixed Wireless

97.2%

42 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(196)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

93.4%

Customer Rating:

4.0 of 5 stars

(322)

View Plans

1-833-601-2935 Price: Starting at $45.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in North College Hill.

Max Download Speed InfoCalculated from the maximum speeds available to most North College Hill residents, weighted by block population.

Customer Rating

Fixed Wireless

93.4%

49 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(322)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for North College Hill residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

4.0 of 5 stars

(58)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local North College Hill ratings may vary and are shown below.

Who is the Best Internet Provider in North College Hill, OH?

Alta Fiber is the highest-rated internet provider in North College Hill based on 301 Ohio customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.

The chart and table below show average customer ratings from customers in North College Hill, Ohio, and customers throughout the country.

Top Rated Internet Providers in North College Hill

Alta Fiber4.084.00
Spectrum3.353.27
T-Mobile Home Internet4.694.04
Verizon3.863.77
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all North College Hill Internet Providers

ISP / Tech TypeNorth College Hill OverallOhio OverallNational OverallFor Service
Alta Fiber (2) (39) (53)View Plans
Spectrum (1) (187) (1881)View Plans
T-Mobile Home Internet (0) (13) (322)View Plans
Verizon (0) (7) (783)View Plans
AT&T (0) (51) (1007)View Plans
Brightspeed (0) (4) (75)View Plans
HughesNet (0) (1) (24)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

Based on 301 reviews from Ohio internet customers, Alta Fiber is the best internet service provider for North College Hill residents. Alta Fiber was rated at an average of 4.08 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Ohio, with 3.47 out of 5 stars and 97.2% coverage in North College Hill.

At a national level, based on 4136 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Which Providers are Available at my Home in North College Hill?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

North College Hill, OH map of internet availability

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in North College Hill?

Based on both FCC data and unbiased customer ratings in North College Hill, the fastest internet in the city comes from Alta Fiber.

Data Reported to FCC by ISPs: Average Maximum Available in North College Hill

Max Advertised Speed in North College Hill, OH

Alta Fiber3,000 Mbps
Brightspeed2,000 Mbps
Spectrum1,000 Mbps
Verizon1,000 Mbps
AT&T100 Mbps
EarthLink100 Mbps
T-Mobile Home Internet100 Mbps

ISP / Tech TypeMax Advertised Speed
Alta Fiber3,000 Mbps
Brightspeed2,000 Mbps
Verizon1,000 Mbps
Spectrum1,000 Mbps
T-Mobile Home Internet100 Mbps
AT&T100 Mbps
EarthLink100 Mbps
Viasat100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in North College Hill

Alta Fiber4.184.15
Spectrum3.683.61
T-Mobile Home Internet4.463.96
Verizon4.003.98
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeNorth College Hill SpeedOhio SpeedNational SpeedFor Service
Alta Fiber (2) (39) (53)View Plans
Spectrum (1) (187) (1881)View Plans
T-Mobile Home Internet (0) (13) (322)View Plans
Verizon (0) (7) (783)View Plans
AT&T (0) (51) (1007)View Plans
Brightspeed (0) (4) (75)View Plans
HughesNet (0) (1) (24)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

Based on data reported by North College Hill ISPs to the FCC, the fastest speeds in the city are available through Alta Fiber. The company offers speeds up to 3,000 Mbps in North College Hill. Therefore, the average customer can get up to 2,803 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with Alta Fiber. This indicates Alta Fiber reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in North College Hill?

Ohio customers rate Alta Fiber as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Alta Fiber received a local rating of 4.00 out of 5, which is higher than the average across all internet providers in the country. Spectrum is rated in second place for affordability by the company’s North College Hill customers with an average price rating of 3.00 out of 5.

The chart and graph below show how customers in North College Hill, Ohio, and the United States rated the affordability of their internet service.

Rated Affordability in North College Hill

Alta Fiber3.673.66
Spectrum2.882.90
T-Mobile Home Internet4.544.09
Verizon4.003.45
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeNorth College Hill AffordabilityOhio AffordabilityNational AffordabilityFor Service
Alta Fiber (2) (39) (53)View Plans
Spectrum (1) (187) (1881)View Plans
T-Mobile Home Internet (0) (13) (322)View Plans
Verizon (0) (7) (783)View Plans
Brightspeed (0) (4) (75)View Plans
AT&T (0) (51) (1007)View Plans
HughesNet (0) (1) (24)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

North College Hill Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for North College Hill below, including the metrics used and how North College Hill compares to the rest of Ohio and nation.

North College Hill ISP Report Card: A-
Metric

(hover for details)
North College Hill Ohio USA
99.79% 68.35% 71.53%
2,799 Mbps 3,062 Mbps 3,583 Mbps
6.4 7.6 7.1

 

North College Hill Digital Connectivity Index: 71 / 100
Metric

(hover for details)
North College Hill Ohio USA
2.6 2.5 2.7
5% 13% 15%
96% 95% 96%
96% 91% 91%
84% 76% 76%
84% 77% 77%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

North College Hill ISP Report Card & Digital Connectivity Index

The ISP Report Card in North College Hill is A-, which is much better than other cities. The local demand for broadband internet connectivity in North College Hill is high with a score of 71 / 100 in our Digital Connectivity Index. This means that internet service providers operating in North College Hill have done a good job meeting the needs of its residents.

The North College Hill ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

96% of North College Hill households have an internet connection despite having 100.00% availability. 84% of households have fiber, cable, or DSL, 7% have satellite, 0% are still on dial-up, and 0% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 84% of households have a broadband connection such as fiber, cable or DSL available to their home, 84% subscribe to it. A very large amount of North College Hill residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to North College Hill?

Mount Healthy, OH

  • ISP Report Card: A-
  • Digital Connectivity Index: 38 / 100
Finneytown, OH

  • ISP Report Card: A-
  • Digital Connectivity Index: 73 / 100
White Oak, OH

  • ISP Report Card: A-
  • Digital Connectivity Index: 73 / 100

Greenhills, OH

  • ISP Report Card: B
  • Digital Connectivity Index: 73 / 100
Wyoming, OH

  • ISP Report Card: B+
  • Digital Connectivity Index: 94 / 100
Elmwood Place, OH

  • ISP Report Card: B+
  • Digital Connectivity Index: 40 / 100

St. Bernard, OH

  • ISP Report Card: B+
  • Digital Connectivity Index: 53 / 100
Woodlawn, OH

  • ISP Report Card: B
  • Digital Connectivity Index: 67 / 100
Forest Park, OH

  • ISP Report Card: B+
  • Digital Connectivity Index: 80 / 100

How Much Speed does a North College Hill Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in North College Hill is 2.6, which is larger than the Ohio average of 2.5 and smaller than the national average of 2.7. North College Hill’s average household income is $68,214 which is about average for the Ohio average of $82,723 and about average for the national average of $93,246. Homes with more people living in them and with lower incomes tend to indicate a fairly average device usage pattern.

North College Hill also has 13% of its population enrolled in school between the 6th grade and college level, this is lower than the Ohio average of 15%. Additionally, 5% of residents work from home, which is lower than the 13% of residents in Ohio who work from home. This and other factors you can see above show us that the community of North College Hill has a very high need for internet connectivity and speeds.

Compared to the rest of the country, North College Hill households are more technology-engaged. 96% of households have some sort of computing device, 73% have desktops or laptops in the home, and 95% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in North College Hill?

Alta Fiber in North College Hill, OH

Alta Fiber logo

Availability:

99.8%

Customer Rating:

4.0 of 5 stars

(53)

Avg. Download Speed

2,803 Mbps

Alta Fiber offers Fiber service to 99.8% of North College Hill homes. Across the city, Alta Fiber has speeds up to 2,803 Mbps, with speeds from 2,000 Mpbs up to 3,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Alta Fiber. Alta Fiber is rated the same as other types of internet service available in North College Hill from Alta Fiber in terms of customer satisfaction.

Brightspeed Fiber in North College Hill, OH

Brightspeed logo

Availability:

7.0%

Customer Rating:

3.8 of 5 stars

(31)

Avg. Download Speed

2,000 Mbps

Brightspeed offers Fiber service to 7.0% of North College Hill homes. Across the city, Brightspeed Fiber is the only type of service available from the company, with speeds up to 2,000 Mbps, with speeds from 2,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Brightspeed Fiber. Brightspeed Fiber is rated lower than other types of internet service available in North College Hill from Brightspeed in terms of customer satisfaction.

Spectrum Fiber in North College Hill, OH

Spectrum logo

Availability:

2.2%

Customer Rating:

3.4 of 5 stars

(199)

Avg. Download Speed

1,000 Mbps

Spectrum offers Fiber service to 2.2% of North College Hill homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Spectrum Fiber. Spectrum Fiber is rated about the same as other types of internet service available in North College Hill from Spectrum in terms of customer satisfaction.

Which Cable Internet Providers are Available in North College Hill?

Spectrum Cable in North College Hill, OH

Spectrum logo

Availability:

100.0%

Customer Rating:

3.3 of 5 stars

(1681)

Avg. Download Speed

1,000 Mbps

Spectrum offers Cable service to 100.0% of North College Hill homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Spectrum Cable. Spectrum Cable is rated higher than other types of internet service available in North College Hill from Spectrum in terms of customer satisfaction.

Which DSL Internet Providers are Available in North College Hill?

Alta Fiber DSL in North College Hill, OH

Alta Fiber logo

Availability:

42.2%

Customer Rating:

0.0 of 5 stars

(0)

Avg. Download Speed

50 Mbps

Alta Fiber offers DSL service to 42.2% of North College Hill homes. Across the city, Alta Fiber DSL has speeds up to 50 Mbps, with speeds from 50 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 10 and as high as 10, with an average of 10 Mbps throughout the city. Alta Fiber DSL is rated other types of internet service available in North College Hill from Alta Fiber in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in North College Hill?

Verizon Fixed Wireless in North College Hill, OH

Verizon logo

Availability:

99.9%

Customer Rating:

3.6 of 5 stars

(350)

Avg. Download Speed

429 Mbps

Verizon offers Fixed Wireless service to 99.9% of North College Hill homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 429 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 31 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in North College Hill from Verizon in terms of customer satisfaction.

EarthLink Fixed Wireless in North College Hill, OH

EarthLink logo

Availability:

97.2%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

42 Mbps

EarthLink offers Fixed Wireless service to 97.2% of North College Hill homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 42 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.9 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in North College Hill from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in North College Hill, OH

AT&T logo

Availability:

97.2%

Customer Rating:

3.6 of 5 stars

(196)

Avg. Download Speed

42 Mbps

AT&T offers Fixed Wireless service to 97.2% of North College Hill homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 42 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.9 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in North College Hill from AT&T in terms of customer satisfaction.

T-Mobile Home Internet Fixed Wireless in North College Hill, OH

T-Mobile Home Internet logo

Availability:

93.4%

Customer Rating:

4.0 of 5 stars

(322)

Avg. Download Speed

49 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 93.4% of North College Hill homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 49 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 8.5 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in North College Hill from T-Mobile Home Internet in terms of customer satisfaction.

Which ISP Should You Choose in North College Hill?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in North College Hill is Alta Fiber.
  • The fastest internet provider should be Alta Fiber. Considering speed for the money and reliability in speeds, Alta Fiber may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in North College Hill is Alta Fiber.
  • Viasat, Spectrum, and HughesNet has the broadest coverage in North College Hill, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does North College Hill compare to other cities with a similar population?

To see how North College Hill stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to North College Hill’s A- ISP Report Card and 71 / 100 Digital Connectivity Index.

Twin Lake, MI

  • ISP Report Card: C
  • Digital Connectivity Index: 59 / 100
Capitola, CA

  • ISP Report Card: B+
  • Digital Connectivity Index: 68 / 100
Carl Junction, MO

  • ISP Report Card: B
  • Digital Connectivity Index: 65 / 100

Caro, MI

  • ISP Report Card: B
  • Digital Connectivity Index: 31 / 100
Carrollton, VA

  • ISP Report Card: C-
  • Digital Connectivity Index: 70 / 100
Carthage, NC

  • ISP Report Card: B-
  • Digital Connectivity Index: 60 / 100

Carthage, TX

  • ISP Report Card: C
  • Digital Connectivity Index: 49 / 100
Chandler, TX

  • ISP Report Card: C+
  • Digital Connectivity Index: 44 / 100
Charles City, IA

  • ISP Report Card: B-
  • Digital Connectivity Index: 30 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in North College Hill

Customer Reviews

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An Ohio Customer

Alta Fiber

December 27, 2024

Out internet provider is pretty good. Speed is fast; we do have a google home booster which they provided free of charge. Cost is average I believe at $80 a month. It does seem with most internet providers if you contact them once per year and complain about the prices going up they will re-access and give you a better deal. But it's a pain to constantly have to negotiate for a better price. I with they would just keep it fixed.

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An Ohio Customer

Alta Fiber

October 07, 2023
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An Ohio Customer

Spectrum Fiber

May 09, 2023

Spectrum sucks honestly

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Hannah D

Omni Fiber

August 30, 2026

The most pathetic and worthless piece of shit company there is. My partner and I purchased our first home at the beginning of August and I called to set up Omni fiber (I work from home). The initial conversation went great - lady said it had already been set up in my area and we scheduled an appointment for a tech to come out and connect equipment. She said it would be a max 30 minute appointment. That call was on a Thursday and she scheduled the appointment for Sunday 2-5pm. I received texts to confirm the appointment however Sunday rolled around and no one showed up, texted, called or communicated. Until 8:45pm rolled around when I received a text saying he was on his way and could explain the delay. He showed up, walked around to look at something’s and said he couldn’t do anything because it has been disconnected and a bore would need to be made in our driveway/yard. He said I’d get a text in a few days. A week later I received a text that said I could call to reschedule the final installation appointment however a bore had not been made, there were still flags in my yard. I called anyway and was told a bore wasn’t needed as they did an aerial install with some cables or wires that ran to my house. Ok fine, the soonest available final install was an entire week out. That time comes and a lousy asshole named Castro shows up and is hanging out in our front yard, leaned up against our tree on the phone having a grand time laughing. 45 minutes go by and he finally starts working. An hour in and I realize his truck is no longer out front, he just left. I checked the backyard and his equipment was left in my grass. 45 minutes go by and he calls to say he has to go to a near by town to see if he can meet up with someone who has a router and modem because he didn’t have them. I asked him how the fuck he showed up for this installation without the 2 most needed pieces of equipment to finish the job? Anyway, he calls 20 minutes later and states they don’t have it either and he’d be back in the morning 9-10am to finish. I called immediately and spoke with someone who took all the information and said they escalated to a supervisor who’d call me back within 20 minutes. I waited an hour, no call. Go fucking figure. So I called back. Spoke with another individual who got me over to a supervisor immediately. A worthless one of course who said she “didn't know” to everything but she did make notes and sent them over for someone to call me asap the next morning. 9:30am following morning a manager calls me and says the tech will for sure be back out between 11am-2pm. I told her he said he’d be out between 9-10am? She said 11am-2pm was soonest available for him to return. 2:30pm and no one fucking showed. I called completely unhinged at this point and made it known if someone didn’t get out here and complete this job today, their equipment would be in the middle of the road and they could come pick it up then. From 2:30pm-5pm I was on the phone with an individual named Krista who was just as upset at my situation as I was and was willing to do whatever to help, something none of the other employees even attempted. I was on hold for quite awhile several times but I told her as long as there was a resolution, I’d stay on hold however long necessary. Eventually she reached dispatch and managers who were working to figure out the situation and get the job completed same day. There was no explanation or accountability for no one showing from 11am-2pm but she finally told me someone was on the way (20mins max). I waited and then got a call from a different lady at Omni who said the tech was outside waiting for me and she didn’t want me to miss him. I went outside and no one was there. She deeply apologized as their entire team knew about my situation as that point and checked his location. He was 2 blocks or streets away. She said she updated him and he’d be there in 5. No one fucking SHOWED!!!! I have these motherfuckers and hour before I called back and somehow reached Krista again who immediately reached back out to dispatch. She stayed on the phone with my until a different tech was in my driveway which took about 30 minutes. She had put in a request that a manager call me to speak with me about the entire situation. Didn’t ever get a call? Of course not because this is a company full of bitches who don’t want the confrontation or to take accountability or explain their bullshit. I did however tell them I would NOT be paying for the first 3 months after dealing with this and if they couldn’t accept that, to come get their shit and I’d go with a different company. I explained how much time they wasted of mine so I’d be wasting their money. She put in to give me 3 months free. A guy named John came out and finished the job. When places do shit like this to people, they have no fucking clue what issues they’re causing. Buying a first home and moving is stressful enough, on top of it I work from home and needed service asap.

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ed s

Spectrum Cable

August 07, 2026

service is ok but over priced price raised $10 each year for last two years no better service

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