Best Internet Providers in Ottawa, WV
All 6 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Ottawa, WV
Ottawa has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Ottawa.
Ranks compare Ottawa with the 31,388 US places under 1,000 people, the tiers of our fastest-cities rankings.
The Best Internet in Ottawa, WV at a Glance
Ottawa Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Optimum
Connection
Customer Rating
Cable
Frontier
Connection
Customer Rating
Fiber
DSL
EarthLink
Connection
Customer Rating
Fixed Wireless
AT&T
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Ottawa ratings may vary and are shown below.
Who is the Best Internet Provider in Ottawa, WV?
AT&T is the best internet provider in Ottawa based on West Virginia customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, AT&T had the best reviews at the local, state, and national levels versus all available providers in Ottawa, making it a solid recommendation among providers with reviews. AT&T is an option for 76.44% of the city.
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Which Providers are Available at my Home in Ottawa?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
How Ottawa Compares to Places Its Size
Ottawa's report card score is in the top 28% and its connectivity index is in the top 20%.
| Measure | Ottawa | Rank among US places under 1,000 people | Boone County | West Virginia | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 77.8% | top 48% | 57.3% | 59.9% | 71.5% | 6,946 places at 100.0% |
| Average top speed | 5,568 Mbps | top 5% | 4,595 Mbps | 3,962 Mbps | 3,486 Mbps | Fairmount, TN and Falling Water, TN and 5 more (25,000 Mbps) |
| Providers at a typical address | 4 | bottom 49% | 3.8 | 5.4 | 7.1 | Los Prados, PR (15.1) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.6 | top 29% | 2.7 | 2.4 | 2.7 | Paguate, NM (13.4) |
| Workers who work from home | 12% | top 31% | 7% | 10% | 15% | Boys Town, NE (100%) |
| Homes with a computer, tablet or phone | 86% | bottom 17% | 87% | 92% | 96% | 1,494 places at 100% |
| Homes with internet | 87% | top 45% | 86% | 87% | 91% | 370 places at 100% |
| Homes on fiber, cable or DSL | 73% | top 19% | 72% | 70% | 76% | 23 places at 100% |
| More about the households here | ||||||
| Homes with a desktop or laptop | 66% | bottom 33% | 62% | 71% | 81% | 72 places at 100% |
| Median household income | $67,588 | bottom 46% | $61,852 | $65,649 | $93,246 | 22 places at $250,001 |
| Residents in school (6th grade to college) | 10% | bottom 38% | 14% | 14% | 16% | University at Buffalo, NY (100%) |
Fiber reaches 77.8% of homes in Ottawa, against 57.3% across Boone County and 59.9% across West Virginia. Households in Ottawa are smaller than the US average (2.6 people against 2.7); 12% of workers work from home (US 15%); and the median household income is $67,588 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Ottawa
Which Fiber Internet Providers are Available in Ottawa?
Frontier Fiber in Ottawa, WV
Availability:
77.8%
Customer Rating:
(119)
Avg. Download Speed
7,000 Mbps
Frontier Communications offers Fiber service to 77.8% of Ottawa homes. Across the city, Frontier Fiber has speeds up to 7,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Ottawa?
EarthLink Fixed Wireless in Ottawa, WV
Availability:
76.4%
Customer Rating:
(4)
Avg. Download Speed
25 Mbps
EarthLink offers Fixed Wireless service to 76.4% of Ottawa homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
AT&T Fixed Wireless in Ottawa, WV
Availability:
76.4%
Customer Rating:
(205)
Avg. Download Speed
25 Mbps
AT&T offers Fixed Wireless service to 76.4% of Ottawa homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
T-Mobile Home Internet Fixed Wireless in Ottawa, WV
Availability:
1.3%
Customer Rating:
(342)
Avg. Download Speed
25 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 1.3% of Ottawa homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Which Cable Internet Providers are Available in Ottawa?
Optimum Cable in Ottawa, WV
Availability:
82.7%
Customer Rating:
(223)
Avg. Download Speed
940 Mbps
Optimum offers Cable service to 82.7% of Ottawa homes. Across the city, Optimum Cable is the only type of service available from the company, with speeds up to 940 Mbps
Shentel Cable in Ottawa, WV
Availability:
12.4%
Customer Rating:
(24)
Avg. Download Speed
2,000 Mbps
Shentel offers Cable service to 12.4% of Ottawa homes. Across the city, Shentel Cable is the only type of service available from the company, with speeds up to 2,000 Mbps
Which DSL Internet Providers are Available in Ottawa?
Frontier DSL in Ottawa, WV
Availability:
69.8%
Customer Rating:
(58)
Avg. Download Speed
10 Mbps
Frontier Communications offers DSL service to 69.8% of Ottawa homes. Across the city, Frontier DSL has speeds up to 10 Mbps
Internet in Ottawa by Neighborhood and ZIP Code
Ottawa has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Ottawa
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Ottawa
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 25149 | 165 | 100.0% | 7,000 Mbps | 4.3 | B+ | 60/100 |
How Ottawa Compares to Nearby Places
The 10 places nearest to Ottawa that have their own pages are all within 5 miles. Among them, Powell Creek has the most homes with fiber (100.0%) and Bob White the fewest (0.0%); Ottawa has 77.8%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Ottawa (this page) | 225 | 77.8% | 5,568 Mbps | 4 | C+ | 58/100 |
| Hewett | 974 | 97.3% | 7,000 Mbps | 3.7 | B | 52/100 |
| Jeffrey | 452 | 91.6% | 6,580 Mbps | 3 | B- | 47/100 |
| Clothier | 245 | 39.2% | 3,235 Mbps | 3.2 | C- | 49/100 |
| Bob White | 212 | 0.0% | 2,000 Mbps | 2.3 | D | 34/100 |
| Uneeda | 179 | 95.0% | 6,699 Mbps | 4.5 | B | 40/100 |
| Cazy | 124 | 48.4% | 4,419 Mbps | 3.5 | C | 37/100 |
| Powell Creek | 98 | 100.0% | 7,000 Mbps | 3.8 | B | 68/100 |
| Sharples | 34 | 0.0% | 940 Mbps | 1.6 | F | 64/100 |
| Sodom | 33 | 0.0% | 940 Mbps | 2 | D- | 64/100 |
| Spruce Valley | 26 | 0.0% | 940 Mbps | 1.9 | D- | 64/100 |
Who is the Fastest Internet Provider in Ottawa?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Frontier Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Ottawa
| Frontier Communications | 7,000 |
|---|---|
| Shentel | 2,000 |
| Optimum | 940 |
| Viasat | 100 |
| HughesNet | 25 |
| AT&T | 25 |
| EarthLink | 25 |
| T-Mobile Home Internet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Ottawa. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Ottawa Internet Providers
Based on 47 reviews from West Virginia internet customers, AT&T is the best internet service provider for Ottawa residents. AT&T was rated at an average of 3.00 out of 5 in our report for overall customer satisfaction. Frontier Communications wins for second-place in West Virginia, with 2.67 out of 5 stars and 96.0% coverage in Ottawa.
At a national level, based on 1899 national reviews for any of the providers listed above, AT&T is rated higher than any other provider, with a rating of 3.65 out of 5.
Local, State, and National Ratings for all Ottawa Internet Providers
The table below shows average customer ratings from customers in Ottawa, West Virginia, and customers throughout the country.
| ISP / Tech Type | Ottawa Overall | West Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet |  (0) |  (1) | (342) | View Plans | ||
| Shentel | (0) | (7) | (35) | View Plans | ||
| AT&T | (0) | (2) | (1051) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| Optimum | (0) | (28) | (279) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Ottawa
Based on data reported by Ottawa ISPs to the FCC, the fastest speeds in the city are available through Frontier Communications. The company offers speeds up to 7,000 Mbps in Ottawa. Therefore, the average customer can get up to 5,673 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Ottawa Speed | West Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Shentel | (0) | (7) | (35) | View Plans | ||
| AT&T | (0) |  (2) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (1) | (342) | View Plans | ||
| Optimum | (0) | (28) | (279) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Ottawa?
Of the providers in Ottawa, customers rate AT&T the best for price. Data comes from customers rating their satisfaction with pricing: in Ottawa where enough of them have reviewed a provider, otherwise across West Virginia or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
AT&T is rated 3.00 out of 5 for price, which is lower than the average across all internet providers in the country. Frontier Communications is rated second for affordability, with an average price rating of 2.78 out of 5.
The table below shows how customers in Ottawa, West Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in Ottawa
| ISP / Tech Type | Ottawa Affordability | West Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (1) | (342) | View Plans | ||
| Shentel | (0) | (7) | (35) | View Plans | ||
| AT&T | (0) | (2) | (1051) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| Optimum | (0) | (28) | (279) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in West Virginia
Customer Reviews
ISPReports User
Optimum
August 18, 2026 The service rips people off. been customer for many years,had bad box ,was told to go buy another one .Finally someone came replaced it after many months. Paid for services never didnt get.Company never took charges off.
James W.
Optimum Cable
June 01, 2026 Yes. My provider has had a history of poor customer service for years. No matter who happened to buy out the current company and go under a new brand name, the customer service was still severely flawed. But, in the past year, I have noticed that they are finally starting to make great strides in the way that they deal with their customer base. Better late than never, I guess.
A Triadelphia, WV Customer
XFINITY Cable
May 25, 2026 A Morgantown, WV Customer
AT&T DSL
May 06, 2026 A Williamson, WV Customer
Optimum Cable
May 06, 2026 Rate your provider
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Which ISP Should You Choose in Ottawa?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Ottawa is AT&T.
- The fastest internet provider should be Frontier Communications. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Ottawa is AT&T.
- Viasat, HughesNet, and Frontier Communications has the broadest coverage in Ottawa, available to 96.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.