7 Best Internet Providers in Palm Heights, San Antonio, TX

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Palm Heights, San Antonio, TX for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your neighborhood.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Palm Heights ratings may vary and are shown below.

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Who is the Best Internet Provider in Palm Heights, San Antonio, TX?

EarthLink is the best internet provider in Palm Heights based on San Antonio customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, EarthLink had the best reviews at the local, state, and national levels versus all available providers in Palm Heights, making it a solid recommendation among providers with reviews. EarthLink is an option for 100.00% of the neighborhood.

The chart and table below show average customer ratings from customers in Palm Heights, Texas, and customers throughout the country.

Top Rated Internet Providers in Palm Heights

Local, State, and National Ratings for all Palm Heights Internet Providers

Based on 388 reviews from San Antonio internet customers, EarthLink is the best internet service provider for Palm Heights residents. EarthLink was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in San Antonio, with 3.96 out of 5 stars and 96.4% coverage in Palm Heights.

At a national level, based on 3711 national reviews for any of the providers listed above, Alamo Broadband is rated higher than any other provider, with a rating of 3.00 out of 5.

Who is the Fastest Internet Provider in Palm Heights?

According to unbiased feedback from real internet customers in the neighborhood, they reported being happiest with speeds provided by Alamo Broadband. On the other hand, based on data provided by the internet providers to the FCC, EarthLink and AT&T should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Palm Heights

	ISP / Tech Type	Max Advertised Speed
	AT&T	5,000 Mbps
	EarthLink	5,000 Mbps
	Spectrum	1,000 Mbps
	Alamo Broadband	990 Mbps
	Verizon	300 Mbps
	VTX1 Companies	200 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Palm Heights

Based on data reported by Palm Heights ISPs to the FCC, the fastest speeds in the neighborhood are available through EarthLink and AT&T. These internet providers offer speeds up to 5,000 Mbps in Palm Heights. Therefore, the average customer can get up to 4,990 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the neighborhood rated their satisfaction with internet speed highest with Alamo Broadband. This indicates Alamo Broadband reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Palm Heights?

San Antonio customers rate T-Mobile Home Internet as the cheapest internet service provider in city. Data comes from customers in the city rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 4.00 out of 5, which is lower than the average across all internet providers in the country. EarthLink is rated in second place for affordability by the company’s Palm Heights customers with an average price rating of 4.00 out of 5.

The chart and graph below show how customers in Palm Heights, San Antonio, and the United States rated the affordability of their internet service.

Rated Affordability in Palm Heights

Palm Heights Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the neighborhood and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Palm Heights below, including the metrics used and how Palm Heights compares to the rest of San Antonio and nation.

Palm Heights ISP Report Card: A-

	Metric (hover for details)	Palm Heights	Texas	USA
	Fiber Availability Percent The percentage of households in Palm Heights that have a Fiber internet connection available to their home.	99.80%	87.58%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	4,991 Mbps	4,432 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Palm Heights.	6.3	8.6	6.8

 

Palm Heights Digital Connectivity Index: 42 / 100

	Metric (hover for details)	Palm Heights	Texas	USA
	Average Household SizeA larger household size in a neighborhood indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.9	2.8	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	6%	13%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	90%	96%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	81%	91%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	58%	76%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	58%	77%	76%

Palm Heights ISP Report Card & Digital Connectivity Index

The ISP Report Card in Palm Heights is A-, which is worse than other neighborhoods. The local demand for broadband internet connectivity in Palm Heights is high with a score of 42 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Palm Heights have done a average job meeting the needs of its residents.

The Palm Heights ISP Report Card evaluates the neighborhood on availability and speed metrics compared to other neighborhoods in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a neighborhood needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

81% of Palm Heights households have an internet connection despite having 100.00% availability. 58% of households have fiber, cable, or DSL, 5% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 58% of households have a broadband connection such as fiber, cable or DSL available to their home, 58% subscribe to it. A low number of Palm Heights residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Neighborhoods Compare to Palm Heights?

How Much Speed does a Palm Heights Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Palm Heights is 2.9, which is larger than the San Antonio average of 2.8 and larger than the national average of 2.7. Palm Heights's average household income is $48,513 which is much lower than the San Antonio average of $87,706 and much lower than the national average of $90,606. Homes with more people living in them and with lower incomes tend to indicate a fairly average device usage pattern.

Palm Heights also has 15% of its population enrolled in school between the 6th grade and college level, this is lower than the San Antonio average of 17%. Additionally, 6% of residents work from home, which is lower than the 13% of residents in San Antonio who work from home. This and other factors you can see above show us that the community of Palm Heights has a low need for internet connectivity and speeds.

Compared to the rest of the country, Palm Heights households are more technology-disengaged. 90% of households have some sort of computing device, 58% have desktops or laptops in the home, and 88% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Palm Heights?

Which Cable Internet Providers are Available in Palm Heights?

Which DSL Internet Providers are Available in Palm Heights?

Which Fixed Wireless and LTE Internet Providers are Available in Palm Heights?

Which ISP Should You Choose in Palm Heights?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Palm Heights is EarthLink.
• The fastest internet provider should be EarthLink and AT&T. Considering speed for the money and reliability in speeds, Alamo Broadband may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Palm Heights is T-Mobile Home Internet.
• Viasat, HughesNet, EarthLink, and AT&T has the broadest coverage in Palm Heights, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Palm Heights compare to other cities with a similar population?

To see how Palm Heights stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Palm Heights's A- ISP Report Card and 42 / 100 Digital Connectivity Index.