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8 Best Internet Providers in Pomeroy, WA

Find internet availability by address in Pomeroy, WA

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Pomeroy ISP Report Card | Business Internet in Pomeroy

Pomeroy ISP Report at a Glance
ISP grade Pomeroy ISP Report Card B-
Average speed Download Speed for Most Households 910 Mbps
ISP count Number of Internet Service Providers 8
Customer review count Real Pomeroy Customer Ratings 0

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Data update information

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Pomeroy has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Pomeroy.

Pomeroy overview

Pomeroy has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Pomeroy.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Centurylink

Centurylink logo

Availability:

87.9%

Customer Rating:

3.3 of 5 stars

(176)

View Plans

1-844-526-6307 Price: $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Pomeroy.

Max Download Speed InfoCalculated from the maximum speeds available to most Pomeroy residents, weighted by user distribution.

Customer Rating

DSL

87.9%

37 Mbps

100 Mbps

DSL: 3.0 of 5 stars

(101)

Inland Cellular

Inland Cellular logo

Availability:

82.8%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price: $50.00 - $70.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Pomeroy.

Max Download Speed InfoCalculated from the maximum speeds available to most Pomeroy residents, weighted by user distribution.

Customer Rating

Fiber

82.8%

1,000 Mbps

1,000 Mbps

Fiber: 0.0 of 5 stars

(0)

PocketiNet

PocketiNet logo

Availability:

77.6%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price: $49.99 - $79.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Pomeroy.

Max Download Speed InfoCalculated from the maximum speeds available to most Pomeroy residents, weighted by user distribution.

Customer Rating

Fiber

77.6%

1,000 Mbps

1,000 Mbps

Fiber: 0.0 of 5 stars

(0)

First Step Internet

First Step Internet logo

Availability:

85.1%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price: Starting at $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Pomeroy.

Max Download Speed InfoCalculated from the maximum speeds available to most Pomeroy residents, weighted by user distribution.

Customer Rating

Fiber

66.3%

1,000 Mbps

1,000 Mbps

Fiber: 0.0 of 5 stars

(0)

Fixed Wireless

84.7%

25 Mbps

100 Mbps

Wireless: 0.0 of 5 stars

(0)

Above are the top 4 providers in Pomeroy, WA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

EarthLink

EarthLink logo

Availability:

80.0%

Customer Rating:

3.8 of 5 stars

(13)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Pomeroy.

Max Download Speed InfoCalculated from the maximum speeds available to most Pomeroy residents, weighted by user distribution.

Customer Rating

Fixed Wireless

80.0%

27 Mbps

100 Mbps

Wireless: 0.0 of 5 stars

(0)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

83.7%

Customer Rating:

4.0 of 5 stars

(341)

View Plans

1-833-601-2935 Price: Starting at $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Pomeroy.

Max Download Speed InfoCalculated from the maximum speeds available to most Pomeroy residents, weighted by user distribution.

Customer Rating

Fixed Wireless

83.7%

93 Mbps

100 Mbps

Wireless: 3.9 of 5 stars

(204)

AT&T

AT&T logo

Availability:

80.0%

Customer Rating:

3.7 of 5 stars

(1,051)

View Plans

1-877-610-1219 Price: Starting at $40.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Pomeroy.

Max Download Speed InfoCalculated from the maximum speeds available to most Pomeroy residents, weighted by user distribution.

Customer Rating

Fixed Wireless

80.0%

27 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(164)

Columbia iConnect

Columbia iConnect logo

Availability:

3.2%

Customer Rating:

5.0 of 5 stars

(1)

View Plans

Price: $49.95 - $109.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Pomeroy.

Max Download Speed InfoCalculated from the maximum speeds available to most Pomeroy residents, weighted by user distribution.

Customer Rating

Fixed Wireless

3.2%

57 Mbps

100 Mbps

Wireless: 0.0 of 5 stars

(0)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Pomeroy residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Dish

Dish logo

Availability:

100%

Customer Rating:

3.6923 of 5 stars

(13)

View Plans

1-866-252-1910 Price: $55.00 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3333 of 5 stars

(9)

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7273 of 5 stars

(11)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

HughesNet

HughesNet logo

Availability:

100%

Customer Rating:

2.4286 of 5 stars

(21)

View Plans

1-833-684-9249 Price: $54.99 - $124.99 / mo.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9836 of 5 stars

(61)

View Plans

Price: $55.00 - $130.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Pomeroy ratings may vary and are shown below.

Who is the Best Internet Provider in Pomeroy, WA?

AT&T is the highest-rated internet provider in Pomeroy based on 35 Washington customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.

The chart and table below show average customer ratings from customers in Pomeroy, Washington, and customers throughout the country.

Top Rated Internet Providers in Pomeroy

AT&T4.003.66
T-Mobile Home Internet3.904.04
Centurylink3.353.31
HughesNet2.002.29
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Pomeroy Internet Providers

ISP / Tech TypePomeroy OverallWashington OverallNational OverallFor Service
AT&T (0) (1) (924)View Plans
T-Mobile Home Internet (0) (10) (284)View Plans
Centurylink (0) (23) (163)View Plans
HughesNet (0) (1) (18)View Plans
Columbia iConnect (0) (0) (1)View Plans
EarthLink (0) (0) (12)View Plans
Viasat (0) (0) (11)View Plans
First Step Internet (0) (0) (0)View Plans
PocketiNet (0) (0) (0)View Plans
Inland Cellular (0) (0) (0)View Plans

Based on 35 reviews from Washington internet customers, AT&T is the best internet service provider for Pomeroy residents. AT&T was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Washington, with 3.82 out of 5 stars and 83.7% coverage in Pomeroy.

At a national level, based on 1472 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.

Which Providers are Available at my Home in Pomeroy?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

Pomeroy, WA map of internet availability

Internet Availability Key

0%
10%
50%
100%

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Pomeroy?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Inland Cellular and PocketiNet should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Pomeroy

Max Advertised Speed in Pomeroy, WA

ISP / Tech TypeMax Advertised Speed
PocketiNet1,000 Mbps
Inland Cellular1,000 Mbps
First Step Internet1,000 Mbps
Columbia iConnect100 Mbps
EarthLink100 Mbps
AT&T100 Mbps
T-Mobile Home Internet100 Mbps
Centurylink100 Mbps
Viasat100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Pomeroy

AT&T4.003.75
T-Mobile Home Internet3.903.96
Centurylink3.263.30
HughesNet2.002.25
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypePomeroy SpeedWashington SpeedNational SpeedFor Service
AT&T (0) (1) (924)View Plans
T-Mobile Home Internet (0) (10) (284)View Plans
Centurylink (0) (23) (163)View Plans
HughesNet (0) (1) (18)View Plans
Columbia iConnect (0) (0) (1)View Plans
EarthLink (0) (0) (12)View Plans
Viasat (0) (0) (11)View Plans
First Step Internet (0) (0) (0)View Plans
PocketiNet (0) (0) (0)View Plans
Inland Cellular (0) (0) (0)View Plans

Based on data reported by Pomeroy ISPs to the FCC, the fastest speeds in the city are available through Inland Cellular and PocketiNet. These internet providers offer speeds up to 1,000 Mbps in Pomeroy. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Pomeroy?

Washington customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 3.91 out of 5, which is similar to the average across all internet providers in the country. Centurylink is rated in second place for affordability by the company’s Pomeroy customers with an average price rating of 3.57 out of 5.

The chart and graph below show how customers in Pomeroy, Washington, and the United States rated the affordability of their internet service.

Rated Affordability in Pomeroy

T-Mobile Home Internet4.004.11
Centurylink3.703.50
AT&T2.003.51
HughesNet2.002.56
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypePomeroy AffordabilityWashington AffordabilityNational AffordabilityFor Service
T-Mobile Home Internet (0) (10) (284)View Plans
Centurylink (0) (23) (163)View Plans
AT&T (0) (1) (924)View Plans
HughesNet (0) (1) (18)View Plans
Columbia iConnect (0) (0) (1)View Plans
EarthLink (0) (0) (12)View Plans
Viasat (0) (0) (11)View Plans
First Step Internet (0) (0) (0)View Plans
PocketiNet (0) (0) (0)View Plans
Inland Cellular (0) (0) (0)View Plans

Pomeroy Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Pomeroy below, including the metrics used and how Pomeroy compares to the rest of Washington and nation.

Pomeroy ISP Report Card: B-
Metric

(hover for details)
Pomeroy Washington USA
83.42% 51.43% 67.25%
910 Mbps 2,720 Mbps 3,293 Mbps
7.0 6.5 6.8

 

Pomeroy Digital Connectivity Index: 26 / 100
Metric

(hover for details)
Pomeroy Washington USA
2.2 2.6 2.7
10% 17% 14%
89% 97% 95%
79% 93% 90%
48% 80% 75%
53% 81% 76%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Pomeroy ISP Report Card & Digital Connectivity Index

The ISP Report Card in Pomeroy is B-, which is worse than other cities. The local demand for broadband internet connectivity in Pomeroy is high with a score of 26 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Pomeroy have done a poor job meeting the needs of its residents.

The Pomeroy ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

79% of Pomeroy households have an internet connection despite having 92.37% availability. 48% of households have fiber, cable, or DSL, 27% have satellite, 0% are still on dial-up, and 5% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 48% of households have a broadband connection such as fiber, cable or DSL available to their home, 53% subscribe to it. A low number of Pomeroy residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Pomeroy?

Pataha, WA

  • ISP Report Card: D
  • Digital Connectivity Index: 41 / 100
Wawawai, WA

  • ISP Report Card: D-
  • Digital Connectivity Index: 58 / 100
Dayton, WA

  • ISP Report Card: B
  • Digital Connectivity Index: 18 / 100

Colton, WA

  • ISP Report Card: C-
  • Digital Connectivity Index: 53 / 100
Hay, WA

  • ISP Report Card: C
  • Digital Connectivity Index: 29 / 100
Cloverland, WA

  • ISP Report Card: F
  • Digital Connectivity Index: 44 / 100

Lacrosse, WA

  • ISP Report Card: C-
  • Digital Connectivity Index: 30 / 100
Huntsville, WA

  • ISP Report Card: C
  • Digital Connectivity Index: 29 / 100
Clarkston Heights, WA

  • ISP Report Card: C-
  • Digital Connectivity Index: 57 / 100

How Much Speed does a Pomeroy Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Pomeroy is 2.2, which is smaller than the Washington average of 2.6 and smaller than the national average of 2.7. Pomeroy’s average household income is $56,292 which is much lower than the Washington average of $106,027 and lower than the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

Pomeroy also has 11% of its population enrolled in school between the 6th grade and college level, this is lower than the Washington average of 15%. Additionally, 10% of residents work from home, which is lower than the 17% of residents in Washington who work from home. This and other factors you can see above show us that the community of Pomeroy has a very low need for internet connectivity and speeds.

Compared to the rest of the country, Pomeroy households are more technology-disengaged. 89% of households have some sort of computing device, 80% have desktops or laptops in the home, and 84% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Pomeroy?

Inland Cellular Fiber in Pomeroy, WA

Inland Cellular logo

Availability:

82.8%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

1,000 Mbps

Inland Cellular offers Fiber service to 82.8% of Pomeroy homes. Across the city, Inland Cellular Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Inland Cellular Fiber. Inland Cellular Fiber is rated other types of internet service available in Pomeroy from Inland Cellular in terms of customer satisfaction.

PocketiNet Fiber in Pomeroy, WA

PocketiNet logo

Availability:

77.6%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

1,000 Mbps

PocketiNet offers Fiber service to 77.6% of Pomeroy homes. Across the city, PocketiNet Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for PocketiNet Fiber. PocketiNet Fiber is rated other types of internet service available in Pomeroy from PocketiNet in terms of customer satisfaction.

First Step Internet Fiber in Pomeroy, WA

First Step Internet logo

Availability:

66.3%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

1,000 Mbps

First Step Internet offers Fiber service to 66.3% of Pomeroy homes. Across the city, First Step Internet Fiber has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for First Step Internet Fiber. First Step Internet Fiber is rated other types of internet service available in Pomeroy from First Step Internet in terms of customer satisfaction.

Which Cable Internet Providers are Available in Pomeroy?

According to the most recently submitted data by internet service providers to the FCC, there are currently no cable providers available in Pomeroy, WA.

Which DSL Internet Providers are Available in Pomeroy?

Centurylink DSL in Pomeroy, WA

Centurylink logo

Availability:

87.9%

Customer Rating:

3.0 of 5 stars

(101)

Avg. Download Speed

37 Mbps

Centurylink offers DSL service to 87.9% of Pomeroy homes. Across the city, Centurylink DSL is the only type of service available from the company, with speeds up to 37 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 2.8 Mbps throughout the city. Centurylink DSL is rated lower than other types of internet service available in Pomeroy from Centurylink in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Pomeroy?

First Step Internet Fixed Wireless in Pomeroy, WA

First Step Internet logo

Availability:

84.7%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

25 Mbps

First Step Internet offers Fixed Wireless service to 84.7% of Pomeroy homes. Across the city, First Step Internet Fixed Wireless has speeds up to 25 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 4.0 and as high as 100, with an average of 4.6 Mbps throughout the city. First Step Internet Fixed Wireless is rated other types of internet service available in Pomeroy from First Step Internet in terms of customer satisfaction.

T-Mobile Home Internet Fixed Wireless in Pomeroy, WA

T-Mobile Home Internet logo

Availability:

83.7%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

93 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 83.7% of Pomeroy homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 93 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 18 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Pomeroy from T-Mobile Home Internet in terms of customer satisfaction.

EarthLink Fixed Wireless in Pomeroy, WA

EarthLink logo

Availability:

80.0%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

27 Mbps

EarthLink offers Fixed Wireless service to 80.0% of Pomeroy homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 27 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.5 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in Pomeroy from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Pomeroy, WA

AT&T logo

Availability:

80.0%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

27 Mbps

AT&T offers Fixed Wireless service to 80.0% of Pomeroy homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 27 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.5 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in Pomeroy from AT&T in terms of customer satisfaction.

Columbia iConnect Fixed Wireless in Pomeroy, WA

Columbia iConnect logo

Availability:

3.2%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

57 Mbps

Columbia iConnect offers Fixed Wireless service to 3.2% of Pomeroy homes. Across the city, Columbia iConnect Fixed Wireless is the only type of service available from the company, with speeds up to 57 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 13 Mbps throughout the city. Columbia iConnect Fixed Wireless is rated other types of internet service available in Pomeroy from Columbia iConnect in terms of customer satisfaction.

Which ISP Should You Choose in Pomeroy?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Pomeroy is AT&T.
  • The fastest internet provider should be Inland Cellular and PocketiNet. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Pomeroy is T-Mobile Home Internet.
  • Viasat, HughesNet, and Centurylink has the broadest coverage in Pomeroy, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does Pomeroy compare to other cities with a similar population?

To see how Pomeroy stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Pomeroy’s B- ISP Report Card and 26 / 100 Digital Connectivity Index.

Talona, GA

  • ISP Report Card: B-
  • Digital Connectivity Index: 24 / 100
Gadsden, SC

  • ISP Report Card: B+
  • Digital Connectivity Index: 53 / 100
Garden Plain, KS

  • ISP Report Card: A-
  • Digital Connectivity Index: 62 / 100

Garfield, TX

  • ISP Report Card: B
  • Digital Connectivity Index: 42 / 100
Gaylordsville, CT

  • ISP Report Card: B
  • Digital Connectivity Index: 82 / 100
Greenbush, MI

  • ISP Report Card: D+
  • Digital Connectivity Index: 31 / 100

Groveland, IL

  • ISP Report Card: C+
  • Digital Connectivity Index: 70 / 100
Hagerman, NM

  • ISP Report Card: D+
  • Digital Connectivity Index: 32 / 100
Henrico, VA

  • ISP Report Card: B
  • Digital Connectivity Index: 62 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Washington

Customer Reviews

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HughesNet Satellite

August 05, 2026

### One star only because zero isn’t an option HughesNet provided, without question, the worst internet service and customer service we have ever experienced. We remained customers for seven years—not because we were satisfied, but because we live in a rural area and had no other viable option. The service was never consistently reliable. Streaming a complete movie was nearly impossible. Calls repeatedly dropped, including calls made to HughesNet’s own customer service department because the connection was so unstable. When that happened, they wouldn’t call us back, and we often couldn’t reconnect with them to finish resolving the problem. HughesNet repeatedly claimed we had used all our data, even during periods when we had barely streamed anything and hadn’t managed to watch complete movies. We were told that exceeding the data allowance would only result in slower speeds, but what we experienced wasn’t merely a slowdown—the service would become completely disrupted and practically unusable. Technical support was equally frustrating. Technicians would identify problems or recommend solutions, only for HughesNet to refuse to authorize or implement what its own technicians recommended. We spent years calling, troubleshooting, repeating the same information, and being passed around without receiving a lasting solution. We paid every month for a service that frequently failed to provide even basic, dependable internet access. The moment fiber internet finally became available in our area, we left HughesNet. Since switching, the difference has been unbelievable: reliable service, uninterrupted streaming, stable calls, and none of the constant excuses or mysterious data problems we dealt with before. That alone confirmed that our devices and usage were not the real issue. Seven years with HughesNet gave them more than enough opportunity to provide the service and support we were paying for. They consistently failed at both. I would never recommend HughesNet to anyone. If it appears to be your only option, investigate absolutely every possible alternative before signing up. Being without internet may be less aggravating than paying for internet that repeatedly doesn’t work.

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Overall Rating:

Steven T.

T-Mobile Home Internet Fixed Wireless

March 06, 2026

Overall, T-Mobile’s WiFi service is generally reliable. Download/upload speeds are typically 250/20 or so. Thus, speeds are not bad but not lightening fast. During busy times your speeds will be significantly slower.

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Overall Rating:

Dev A.

XFINITY Cable

February 28, 2026

I wish I had good things to say about xfinity. But this morning I literally had my 7th chat with them about the same issue. I have been all but begging them to remove "flex" which is a supposedly free add-on streaming service. I was charged once for them, asked them to remove it, they said it was removed. Since then I have spent the following year and a half trying to deal with the equipment fee. (I've never had any equipment.) and to have it removed from my bill as it STILL shows. I was assured this morning by the 2nd person I had on chat that it had been escalated (the first person suddenly disconnected when I asked what assurances I had that the issue was resolved, leaving me to have to start all over with 2nd rep). By the end of the chat she told me it was done. I am not holding my breath. This is typical for any issue I've had with xfinity. From service that drops to issues with coverage in my small apartment, to going with a package that includes free pods that will extend coverage only to find out that I only get free pods IF the test they run shows I need them (it didn't), you would think customer service might be doing their best to please their customers. They're not. If I could leave easily, I would but apparently this is the best service in my area.

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Patricia V

Quantum Fiber

February 22, 2026

I am overall satisfied with the service provided by Quantum and am very happy with the price, it's a third of the price we were paying our previous provider. However, there have been several times when our internet service has gone down and I find it hard to get information on why or what is happening. There is an outage map on their website but it doesn't give detailed information like how long the service interruption is expected to last. There has been just one time that service was down for several days, and they did offer a credit for the following month's service charge which I very much appreciated. Despite the outages we've experienced I definitely prefer the fiber optic service because it's much faster than cable and we get better wifi service throughout our entire two story house.

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A Leavenworth, WA Customer

LocalTel Fiber

February 16, 2026
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