15 Best Internet Providers in Pontiac, IL
Find internet availability by address in Pontiac, IL
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Pontiac ISP Report Card | Business Internet in Pontiac
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Pontiac ISP Report Card | A- |
 |
Download Speed for Most Households | 6,820 Mbps |
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Number of Internet Service Providers | 15 |
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Real Pontiac Customer Ratings | 0 |
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
Pontiac has 15 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Pontiac.
Pontiac overview
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Pontiac has 15 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Pontiac.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Mediacom
Connection
Customer Rating
Fiber
Cable
Pavlov Media
Connection
Customer Rating
Fiber
Conxxus
Connection
Customer Rating
Fiber
Frontier
Connection
Customer Rating
Fiber
DSL
Above are the top 4 providers in Pontiac, IL for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Pontiac ratings may vary and are shown below.
Who is the Best Internet Provider in Pontiac, IL?
T-Mobile Home Internet is the highest-rated internet provider in Pontiac based on 113 Illinois customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
The chart and table below show average customer ratings from customers in Pontiac, Illinois, and customers throughout the country.
Top Rated Internet Providers in Pontiac
Local, State, and National Ratings for all Pontiac Internet Providers
| ISP / Tech Type | Pontiac Overall | Illinois Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Conxxus |  (0) | (4) | (4) | View Plans | ||
| Pavlov Media | (0) | (3) | (10) | View Plans | ||
| Verizon | (0) | (9) | (783) | View Plans | ||
| T-Mobile Home Internet | (0) | (17) | (322) | View Plans | ||
| Rise Broadband | (0) | (1) | (18) | View Plans | ||
| AT&T | (0) | (50) | (1007) | View Plans | ||
| Fidium | (0) | (4) | (86) | View Plans | ||
| Mediacom | (0) | (20) | (91) | View Plans | ||
| Frontier | (0) | (5) | (169) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Nextlink | (0) | (0) | (19) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Graymont Cooperative | (0) | (0) | (0) | View Plans | ||
| Wireless Data Net | (0) | (0) | (0) | View Plans | ||
| Maxwire | (0) | (0) | (0) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans |
Based on 113 reviews from Illinois internet customers, T-Mobile Home Internet is the best internet service provider for Pontiac residents. T-Mobile Home Internet was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. Conxxus wins for second-place in Illinois, with 4.50 out of 5 stars and 74.2% coverage in Pontiac.
At a national level, based on 2524 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.
Which Providers are Available at my Home in Pontiac?
a different provider.
Coverage map for each provider in Pontiac
- Pavlov Media - fiber coverage map
- Conxxus - fiber coverage map
- Frontier - fiber coverage map
- Mediacom - cable coverage map
- Nextlink - fixed wireless coverage map
- Verizon - fixed wireless coverage map
- Mediacom - fiber coverage map
- Community Fiber Solutions - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- Maxwire - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- Fidium - dsl coverage map
- Rise Broadband - fixed wireless coverage map
- Frontier - dsl coverage map
- Graymont Cooperative - fixed wireless coverage map
- Wireless Data Net - fixed wireless coverage map
Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Pontiac?
According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by Conxxus. On the other hand, based on data provided by the internet providers to the FCC, Conxxus and Pavlov Media should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Pontiac
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Conxxus | 8,000 Mbps | ||
| Pavlov Media | 8,000 Mbps | ||
| Frontier Communications | 7,000 Mbps | ||
| Mediacom | 1,000 Mbps | ||
| Nextlink | 1,000 Mbps | ||
| Fidium Fiber | 500 Mbps | ||
| Verizon | 300 Mbps | ||
| Wireless Data Net | 100 Mbps | ||
| Community Fiber Solutions (CFS) | 100 Mbps | ||
| EarthLink | 100 Mbps | ||
| AT&T | 100 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| Maxwire | 50 Mbps | ||
| Rise Broadband | 25 Mbps | ||
| HughesNet | 25 Mbps | ||
| Graymont Cooperative | 10 Mbps |
Customer Ratings for Internet Provider Speeds in Pontiac
| ISP / Tech Type | Pontiac Speed | Illinois Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Conxxus | (0) |  (4) | (4) | View Plans | ||
| Pavlov Media | (0) | (3) | (10) | View Plans | ||
| Fidium | (0) | (4) | (86) | View Plans | ||
| Verizon | (0) | (9) | (783) | View Plans | ||
| T-Mobile Home Internet | (0) | (17) | (322) | View Plans | ||
| Frontier | (0) | (5) | (169) | View Plans | ||
| Mediacom | (0) | (20) | (91) | View Plans | ||
| AT&T | (0) | (50) | (1007) | View Plans | ||
| Rise Broadband | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Nextlink | (0) | (0) | (19) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Graymont Cooperative | (0) | (0) | (0) | View Plans | ||
| Wireless Data Net | (0) | (0) | (0) | View Plans | ||
| Maxwire | (0) | (0) | (0) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans |
Based on data reported by Pontiac ISPs to the FCC, the fastest speeds in the city are available through Conxxus and Pavlov Media. These internet providers offer speeds up to 8,000 Mbps in Pontiac. Therefore, the average customer can get up to 8,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the city rated their satisfaction with internet speed highest with Conxxus. This indicates Conxxus reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Pontiac?
Illinois customers rate Conxxus as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Conxxus received a local rating of 4.50 out of 5, which is higher than the average across all internet providers in the country. Pavlov Media is rated in second place for affordability by the company’s Pontiac customers with an average price rating of 4.67 out of 5.
The chart and graph below show how customers in Pontiac, Illinois, and the United States rated the affordability of their internet service.
Rated Affordability in Pontiac
| ISP / Tech Type | Pontiac Affordability | Illinois Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Pavlov Media | (0) | (3) | (10) | View Plans | ||
| Conxxus | (0) | (4) | (4) | View Plans | ||
| Verizon | (0) | (9) | (783) | View Plans | ||
| T-Mobile Home Internet | (0) | (17) | (322) | View Plans | ||
| Fidium | (0) | (4) | (86) | View Plans | ||
| Frontier | (0) | (5) | (169) | View Plans | ||
| AT&T | (0) | (50) | (1007) | View Plans | ||
| Mediacom | (0) | (20) | (91) | View Plans | ||
| Rise Broadband | (0) |  (1) | (18) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Nextlink | (0) | (0) | (19) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Graymont Cooperative | (0) | (0) | (0) | View Plans | ||
| Wireless Data Net | (0) | (0) | (0) | View Plans | ||
| Maxwire | (0) | (0) | (0) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans |
Pontiac Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Pontiac below, including the metrics used and how Pontiac compares to the rest of Illinois and nation.
| Metric
(hover for details)
|
Pontiac | Illinois | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Pontiac that have a Fiber internet connection available to their home. | 83.47% | 47.62% | 71.53% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 6,820 Mbps | 3,187 Mbps | 3,583 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Pontiac. | 10.1 | 7.3 | 7.1 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.2 | 2.6 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 7% | 16% | 15% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 96% | 95% | 96% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 89% | 91% | 91% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 69% | 75% | 76% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 69% | 76% | 77% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Pontiac ISP Report Card & Digital Connectivity Index
The ISP Report Card in Pontiac is A-, which is comparable to other cities. The local demand for broadband internet connectivity in Pontiac is high with a score of 44 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Pontiac have done a average job meeting the needs of its residents.
The Pontiac ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
89% of Pontiac households have an internet connection despite having 99.91% availability. 69% of households have fiber, cable, or DSL, 7% have satellite, 0% are still on dial-up, and 3% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 69% of households have a broadband connection such as fiber, cable or DSL available to their home, 69% subscribe to it. A moderate amount of Pontiac residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Pontiac?
- ISP Report Card: C-
- Digital Connectivity Index: 53 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 43 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 54 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 43 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 40 / 100
- ISP Report Card: D-
- Digital Connectivity Index: 40 / 100
- ISP Report Card: B
- Digital Connectivity Index: 45 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 57 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 33 / 100
How Much Speed does a Pontiac Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Pontiac is 2.2, which is smaller than the Illinois average of 2.6 and smaller than the national average of 2.7. Pontiac’s average household income is $66,894 which is lower than the Illinois average of $95,616 and lower than the national average of $93,246. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.
Pontiac also has 9% of its population enrolled in school between the 6th grade and college level, this is lower than the Illinois average of 16%. Additionally, 7% of residents work from home, which is lower than the 16% of residents in Illinois who work from home. This and other factors you can see above show us that the community of Pontiac has an average need for internet connectivity and speeds.
Compared to the rest of the country, Pontiac households are more technology-engaged. 96% of households have some sort of computing device, 78% have desktops or laptops in the home, and 91% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Pontiac?
Pavlov Media Fiber in Pontiac, IL
Availability:
78.9%
Customer Rating:
(9)
Avg. Download Speed
8,000 Mbps
Pavlov Media offers Fiber service to 78.9% of Pontiac homes. Across the city, Pavlov Media Fiber is the only type of service available from the company, with speeds up to 8,000 Mbps
Conxxus Fiber in Pontiac, IL
Availability:
74.2%
Customer Rating:
(4)
Avg. Download Speed
8,000 Mbps
Conxxus offers Fiber service to 74.2% of Pontiac homes. Across the city, Conxxus Fiber is the only type of service available from the company, with speeds up to 8,000 Mbps
Frontier Fiber in Pontiac, IL
Availability:
55.1%
Customer Rating:
(112)
Avg. Download Speed
7,000 Mbps
Frontier Communications offers Fiber service to 55.1% of Pontiac homes. Across the city, Frontier Fiber has speeds up to 7,000 Mbps
Mediacom Fiber in Pontiac, IL
Availability:
7.7%
Customer Rating:
(7)
Avg. Download Speed
1,000 Mbps
Mediacom offers Fiber service to 7.7% of Pontiac homes. Across the city, Mediacom Fiber has speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in Pontiac?
Mediacom Cable in Pontiac, IL
Availability:
93.4%
Customer Rating:
(80)
Avg. Download Speed
1,000 Mbps
Mediacom offers Cable service to 93.4% of Pontiac homes. Across the city, Mediacom Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Pontiac?
Frontier DSL in Pontiac, IL
Availability:
59.1%
Customer Rating:
(57)
Avg. Download Speed
17 Mbps
Frontier Communications offers DSL service to 59.1% of Pontiac homes. Across the city, Frontier DSL has speeds up to 17 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 1.3 Mbps throughout the city. Frontier DSL is rated higher than other types of internet service available in Pontiac from Frontier in terms of customer satisfaction.
Fidium DSL in Pontiac, IL
Availability:
2.6%
Customer Rating:
(18)
Avg. Download Speed
500 Mbps
Fidium Fiber offers DSL service to 2.6% of Pontiac homes. Across the city, Fidium DSL is the only type of service available from the company, with speeds up to 500 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Pontiac?
Nextlink Fixed Wireless in Pontiac, IL
Availability:
97.3%
Customer Rating:
(14)
Avg. Download Speed
686 Mbps
Nextlink offers Fixed Wireless service to 97.3% of Pontiac homes. Across the city, Nextlink Fixed Wireless is the only type of service available from the company, with speeds up to 686 Mbps, with speeds from 200 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 100 and as high as 500, with an average of 315 Mbps throughout the city.
T-Mobile Home Internet Fixed Wireless in Pontiac, IL
Availability:
96.2%
Customer Rating:
(322)
Avg. Download Speed
26 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 96.2% of Pontiac homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 26 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.2 Mbps throughout the city.
Verizon Fixed Wireless in Pontiac, IL
Availability:
88.1%
Customer Rating:
(350)
Avg. Download Speed
291 Mbps
Verizon offers Fixed Wireless service to 88.1% of Pontiac homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 291 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 20 Mbps throughout the city.
EarthLink Fixed Wireless in Pontiac, IL
Availability:
85.5%
Customer Rating:
(4)
Avg. Download Speed
44 Mbps
EarthLink offers Fixed Wireless service to 85.5% of Pontiac homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 44 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.3 Mbps throughout the city.
AT&T Fixed Wireless in Pontiac, IL
Availability:
85.5%
Customer Rating:
(196)
Avg. Download Speed
44 Mbps
AT&T offers Fixed Wireless service to 85.5% of Pontiac homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 44 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.3 Mbps throughout the city.
Maxwire Fixed Wireless in Pontiac, IL
Availability:
75.0%
Customer Rating:
(0)
Avg. Download Speed
40 Mbps
Maxwire offers Fixed Wireless service to 75.0% of Pontiac homes. Across the city, Maxwire Fixed Wireless is the only type of service available from the company, with speeds up to 40 Mbps, with speeds from 10 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 5.0, with an average of 4.0 Mbps throughout the city.
Community Fiber Solutions Fixed Wireless in Pontiac, IL
Availability:
49.1%
Customer Rating:
(0)
Avg. Download Speed
100 Mbps
Community Fiber Solutions (CFS) offers Fixed Wireless service to 49.1% of Pontiac homes. Across the city, Community Fiber Solutions Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
Rise Broadband Fixed Wireless in Pontiac, IL
Availability:
40.3%
Customer Rating:
(15)
Avg. Download Speed
25 Mbps
Rise Broadband offers Fixed Wireless service to 40.3% of Pontiac homes. Across the city, Rise Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Graymont Cooperative Fixed Wireless in Pontiac, IL
Availability:
22.5%
Customer Rating:
(0)
Avg. Download Speed
10 Mbps
Graymont Cooperative offers Fixed Wireless service to 22.5% of Pontiac homes. Across the city, Graymont Cooperative Fixed Wireless is the only type of service available from the company, with speeds up to 10 Mbps
Wireless Data Net Fixed Wireless in Pontiac, IL
Availability:
2.6%
Customer Rating:
(0)
Avg. Download Speed
20 Mbps
Wireless Data Net offers Fixed Wireless service to 2.6% of Pontiac homes. Across the city, Wireless Data Net Fixed Wireless is the only type of service available from the company, with speeds up to 20 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 25, with an average of 3.6 Mbps throughout the city.
Which ISP Should You Choose in Pontiac?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Pontiac is T-Mobile Home Internet.
- The fastest internet provider should be Conxxus and Pavlov Media. Considering speed for the money and reliability in speeds, Conxxus may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Pontiac is Conxxus.
- Viasat, Nextlink, and HughesNet has the broadest coverage in Pontiac, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.
How does Pontiac compare to other cities with a similar population?
To see how Pontiac stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Pontiac’s A- ISP Report Card and 44 / 100 Digital Connectivity Index.
- ISP Report Card: B+
- Digital Connectivity Index: 70 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 76 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 69 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 75 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 57 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 74 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 56 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 79 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 40 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in Illinois
Customer Reviews
Dedra W
Wabash Communications Fiber
September 24, 2026 Since this is not published for the area of Effingham, since the beginning of September service on screen of our T.V. has been the upmost intolerant, we are unable to watch or hear any shows we are trying to watch. We are tired of calling them, we just expect great service that we are paying a premium for their services.
More
Gary W
Wabash Communications Fiber
September 24, 2026 I DVR most of my future time and I have to say in the last few weeks September 13 to present 23 this has been upmost terrible !!!!!!!!!!! There are very few shows I can watch without a blurred screen and audio is at most non identify. Why do we pay for things in society that we don’t get great service ?? The crazy of all this I can watch most of what I want from other outlets without the hassle , why. Wake up if you want to keep me as a customer !!!!!! It seems many companies are taking advantage of the hard working people that just want a simple pastime.
More
ISPReports User
Zentro
September 17, 2026 Worst ISP ever. Consistently horrible speeds, constant drops in connection, and endless wait times when calling for customer service. They let me pay an extra $30/mo for 7 months for the 1000mbps plan, just to find out (because I suggested it) that the building was not equipped to handle that type of speed. 30 unit building and I can't get 1000mbps?
More
Hitesh Patel
Astound Broadband
July 29, 2026 this is worst compant when it comes to customer service.new customer called me yesterday to confirm my install today betweem 8 and 12 at 11.08 got a call he is on his way.at 12.30 no show i called to find out and was told they wii call me in 30 min NO CALL called back and they lied that the tech could not get in the property.we dont have any gates in our sub division,its 1.30 and they now telling me to wait 30 min for someone to call me.i say good luck with this call back.
More
ISPReports User
ProTek Communications Fiber
July 08, 2026 More
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