Best Internet Providers in Portales, NM
All 7 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Portales, NM
Portales has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Portales.
Ranks compare Portales with the 3,338 US towns of 10,000 to 24,999 people, the tiers of our fastest-cities rankings.
The Best Internet in Portales, NM at a Glance
Portales Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Yucca Telecom
Connection
Customer Rating
Fiber
Fixed Wireless
CenturyLink
Connection
Customer Rating
DSL
XFINITY
Connection
Customer Rating
Cable
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Portales ratings may vary and are shown below.
Who is the Best Internet Provider in Portales, NM?
Verizon is the best internet provider in Portales based on New Mexico customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Verizon had the best reviews at the local, state, and national levels versus all available providers in Portales, making it a solid recommendation among providers with reviews. Unfortunately, Verizon is an option for 37.76% of the city.
or call 1-833-213-7018
Which Providers are Available at my Home in Portales?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Portales
How Portales Compares to Places Its Size
Portales's report card score is in the bottom 22% and its connectivity index is in the bottom 13%.
| Measure | Portales | Rank among US towns of 10,000 to 24,999 people | Roosevelt County | New Mexico | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 93.4% | top 31% | 91.2% | 33.5% | 71.5% | 115 places at 100.0% |
| Average top speed | 1,140 Mbps | bottom 14% | 1,105 Mbps | 1,633 Mbps | 3,486 Mbps | Middle Valley, TN and Red Bank, TN and 1 more (25,000 Mbps) |
| Providers at a typical address | 4.4 | bottom 6% | 4.2 | 7.7 | 7.1 | Joshua, TX (13.3) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.4 | bottom 33% | 2.4 | 2.6 | 2.7 | North Bay Shore, NY (4.7) |
| Workers who work from home | 6% | bottom 14% | 6% | 13% | 15% | Brambleton, VA (51%) |
| Homes with a computer, tablet or phone | 91% | bottom 12% | 91% | 94% | 96% | 86 places at 100% |
| Homes with internet | 88% | bottom 25% | 89% | 87% | 91% | 11 places at 100% |
| Homes on fiber, cable or DSL | 66% | bottom 19% | 65% | 68% | 76% | Klahanie, WA and Short Hills, NJ and 1 more (96%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 72% | bottom 23% | 71% | 76% | 81% | Stone Ridge, VA and West University Place, TX and 1 more (100%) |
| Median household income | $54,638 | bottom 9% | $55,241 | $72,304 | $93,246 | West University Place, TX ($249,707) |
| Residents in school (6th grade to college) | 19% | top 10% | 18% | 16% | 16% | Stanford, CA (84%) |
Fiber reaches 93.4% of homes in Portales, against 91.2% across Roosevelt County and 33.5% across New Mexico. Households in Portales are smaller than the US average (2.4 people against 2.7); 6% of workers work from home (US 15%); and the median household income is $54,638 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Portales
Which Fiber Internet Providers are Available in Portales?
Yucca Telecom Fiber in Portales, NM
Availability:
93.1%
Customer Rating:
(0)
Avg. Download Speed
1,000 Mbps
Yucca Telecom offers Fiber service to 93.1% of Portales homes. Across the city, Yucca Telecom Fiber has speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Portales?
EarthLink Fixed Wireless in Portales, NM
Availability:
50.1%
Customer Rating:
(4)
Avg. Download Speed
72 Mbps
EarthLink offers Fixed Wireless service to 50.1% of Portales homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 72 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 14 Mbps throughout the city.
AT&T Fixed Wireless in Portales, NM
Availability:
50.1%
Customer Rating:
(205)
Avg. Download Speed
72 Mbps
AT&T offers Fixed Wireless service to 50.1% of Portales homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 72 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 14 Mbps throughout the city.
Verizon Fixed Wireless in Portales, NM
Availability:
37.8%
Customer Rating:
(362)
Avg. Download Speed
267 Mbps
Verizon offers Fixed Wireless service to 37.8% of Portales homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 267 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 18 Mbps throughout the city.
T-Mobile Home Internet Fixed Wireless in Portales, NM
Availability:
23.9%
Customer Rating:
(342)
Avg. Download Speed
25 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 23.9% of Portales homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.0 Mbps throughout the city.
Yucca Telecom Fixed Wireless in Portales, NM
Availability:
2.2%
Customer Rating:
(0)
Avg. Download Speed
25 Mbps
Yucca Telecom offers Fixed Wireless service to 2.2% of Portales homes. Across the city, Yucca Telecom Fixed Wireless has speeds up to 25 Mbps
Which Cable Internet Providers are Available in Portales?
XFINITY Cable in Portales, NM
Availability:
73.0%
Customer Rating:
(2077)
Avg. Download Speed
1,200 Mbps
XFINITY from Comcast offers Cable service to 73.0% of Portales homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,200 Mbps
Which DSL Internet Providers are Available in Portales?
CenturyLink DSL in Portales, NM
Availability:
82.6%
Customer Rating:
(120)
Avg. Download Speed
10 Mbps
CenturyLink offers DSL service to 82.6% of Portales homes. Across the city, CenturyLink DSL is the only type of service available from the company, with speeds up to 10 Mbps
Internet in Portales by Neighborhood and ZIP Code
Portales has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Portales
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Portales
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 88130 | 18,080 | 91.5% | 1,114 Mbps | 4.4 | C+ | 40/100 |
How Portales Compares to Nearby Places
The 10 places nearest to Portales that have their own pages are all within 23 miles. Among them, Clovis has the most homes with fiber (95.3%) and Cannon Air Force Base the fewest (68.1%); Portales has 93.4%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Portales (this page) | 17,094 | 93.4% | 1,140 Mbps | 4.4 | C+ | 41/100 |
| Clovis | 43,411 | 95.3% | 997 Mbps | 6.1 | B- | 55/100 |
| Texico | 2,200 | 94.5% | 983 Mbps | 4.9 | C+ | 35/100 |
| Cannon Air Force Base | 1,161 | 68.1% | 809 Mbps | 5.7 | C | 21/100 |
| Floyd | 713 | 57.8% | 646 Mbps | 3.1 | D+ | 36/100 |
| Hollene | 549 | 97.8% | 990 Mbps | 5.9 | B- | 60/100 |
| Rogers | 183 | 96.2% | 978 Mbps | 1.7 | C- | 49/100 |
| Dora | 152 | 96.0% | 1,000 Mbps | 3.8 | C | 49/100 |
| Ranchvale | 100 | 100.0% | 1,000 Mbps | 4.3 | B- | 46/100 |
| Grier | 92 | 72.8% | 852 Mbps | 4.5 | C- | 41/100 |
| St. Vrain | 89 | 96.6% | 989 Mbps | 2.7 | C | 44/100 |
Who is the Fastest Internet Provider in Portales?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Portales
| XFINITY from Comcast | 1,200 |
|---|---|
| Yucca Telecom | 1,000 |
| Verizon | 300 |
| Viasat | 100 |
| AT&T | 100 |
| EarthLink | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
| CenturyLink | 10 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Portales. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Portales Internet Providers
Based on 47 reviews from New Mexico internet customers, Verizon is the best internet service provider for Portales residents. Verizon was rated at an average of 4.50 out of 5 in our report for overall customer satisfaction. XFINITY from Comcast wins for second-place in New Mexico, with 3.23 out of 5 stars and 73.0% coverage in Portales.
At a national level, based on 4786 national reviews for any of the providers listed above, Verizon is rated higher than any other provider, with a rating of 3.76 out of 5.
Local, State, and National Ratings for all Portales Internet Providers
The table below shows average customer ratings from customers in Portales, New Mexico, and customers throughout the country.
| ISP / Tech Type | Portales Overall | New Mexico Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (0) |  (2) | (816) | View Plans | ||
| HughesNet | (0) | (1) |  (25) | View Plans | ||
| XFINITY |  (1) | (39) | (2379) | View Plans | ||
| CenturyLink | (0) | (6) | (183) | View Plans | ||
| T-Mobile Home Internet | (0) | (0) | (342) | View Plans | ||
| AT&T | (0) | (0) | (1051) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| Yucca Telecom | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Portales
Based on data reported by Portales ISPs to the FCC, the fastest speeds in the city are available through XFINITY from Comcast. The company offers speeds up to 1,200 Mbps in Portales. Therefore, the average customer can get up to 1,200 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Portales Speed | New Mexico Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (0) | (2) | (816) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| XFINITY | (1) | (39) | (2379) | View Plans | ||
| CenturyLink | (0) | (6) | (183) | View Plans | ||
| T-Mobile Home Internet | (0) | (0) | (342) | View Plans | ||
| AT&T | (0) | (0) | (1051) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Yucca Telecom | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Portales?
Of the providers in Portales, customers rate Verizon the best for price. Data comes from customers rating their satisfaction with pricing: in Portales where enough of them have reviewed a provider, otherwise across New Mexico or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Verizon is rated 4.50 out of 5 for price, which is higher than the average across all internet providers in the country. CenturyLink is rated second for affordability, with an average price rating of 2.83 out of 5.
The table below shows how customers in Portales, New Mexico, and the United States rated the affordability of their internet service.
Rated Affordability in Portales
| ISP / Tech Type | Portales Affordability | New Mexico Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (0) | (2) | (816) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| CenturyLink | (0) | (6) | (183) | View Plans | ||
| XFINITY |  (1) | (39) | (2379) | View Plans | ||
| T-Mobile Home Internet | (0) | (0) | (342) | View Plans | ||
| AT&T | (0) | (0) | (1051) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Yucca Telecom | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in New Mexico
Customer Reviews
Niles R
CenturyLink DSL
August 12, 2026 Poor service, slow speed, probably throttled
A Albuquerque, NM Customer
XFINITY Cable
May 13, 2026 While reliable and somewhat fast, the pricing for Comcast is, frankly, terrible. The only reason I am still using them is for the simple fact that I have no other choice. Once fiber is rolled out here (in July, if I am correct), I am switching over. Comcast's customer service doesn't give a rip of you stay or leave, so I am going to jump ship as soon as possible. I won't miss it.
Laura G
XFINITY Cable
May 11, 2026 When we first signed up for Xfinity Wifi , about 2 years ago,prices were pretty good when compared to others , customer service was phenomenal and the signal always available. Now my bill is almost $200 a month
higher with very few upgrades. Getting a live support agent is a hassle and we are often thrown offline. I am definitely ready to switch.
James H.
XFINITY Cable
May 08, 2026 Overall I am satisfied with the speeds of my provider. However I am concerned about the lack of competitors. There is only one other provider, Centurylink, in my area. Their speeds are not as fast or reliable as Xfinity's. I believe this results in Xfinity charging a higher premium for their service. Also, every year my bill rises by approximately 10%. Coupled with the fact that I have a limited amount of gigabits per month or I pay a penalty I believe I am at a disadvantage compared with other parts of the country.
Steve F
XFINITY Cable
April 18, 2026 There is a major problem with Xfinity cable in my area; it is quite unreliable. I often have outages for several hours at a time a few times a month. The unreliability coupled with the customer "service" that is provided by Xfinity leaves a lot to be desired. If you can, I would consider another provider other than Xfinity. Xfinity has continued on Comcast's legacy of very poor service, monopolistic approaches, and deaf ears when you try to talk to customer service.
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Which ISP Should You Choose in Portales?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Portales is Verizon.
- The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Portales is Verizon.
- Yucca Telecom, Viasat, and HughesNet has the broadest coverage in Portales, available to 94.5% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.