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7 Best Internet Providers in Poyntelle, PA

Find internet availability by address in Poyntelle, PA

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Poyntelle ISP Report Card | Business Internet in Poyntelle

Poyntelle ISP Report at a Glance
ISP grade Poyntelle ISP Report Card B
Average speed Download Speed for Most Households 5,000 Mbps
ISP count Number of Internet Service Providers 7
Customer review count Real Poyntelle Customer Ratings 0

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Data update information▼

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Poyntelle has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Poyntelle.

Poyntelle overview

▼

Poyntelle has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Poyntelle.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

nep

nep logo

Availability:

96.1%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price: $200.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Poyntelle.

Max Download Speed InfoCalculated from the maximum speeds available to most Poyntelle residents, weighted by block population.

Customer Rating

Fiber

96.1%

5,000 Mbps

5,000 Mbps

Fiber: 0.0 of 5 stars

(0)

Adams Cable Service

Adams Cable Service logo

Availability:

54.9%

Customer Rating:

4.0 of 5 stars

(1)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Poyntelle.

Max Download Speed InfoCalculated from the maximum speeds available to most Poyntelle residents, weighted by block population.

Customer Rating

Cable

54.9%

2,000 Mbps

2,000 Mbps

Cable: 0.0 of 5 stars

(0)

Hancock Telephone

Hancock Telephone logo

Availability:

8.3%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Poyntelle.

Max Download Speed InfoCalculated from the maximum speeds available to most Poyntelle residents, weighted by block population.

Customer Rating

Fiber

8.3%

2,000 Mbps

2,000 Mbps

Fiber: 0.0 of 5 stars

(0)

EarthLink

EarthLink logo

Availability:

60.3%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Poyntelle.

Max Download Speed InfoCalculated from the maximum speeds available to most Poyntelle residents, weighted by block population.

Customer Rating

Fixed Wireless

60.3%

41 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

Above are the top 4 providers in Poyntelle, PA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

91.2%

Customer Rating:

4.0 of 5 stars

(322)

View Plans

1-833-601-2935 Price: Starting at $45.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Poyntelle.

Max Download Speed InfoCalculated from the maximum speeds available to most Poyntelle residents, weighted by block population.

Customer Rating

Fixed Wireless

91.2%

75 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(322)

AT&T

AT&T logo

Availability:

60.3%

Customer Rating:

3.6 of 5 stars

(1007)

View Plans

1-877-610-1219 Price: Starting at $40.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Poyntelle.

Max Download Speed InfoCalculated from the maximum speeds available to most Poyntelle residents, weighted by block population.

Customer Rating

Fixed Wireless

60.3%

41 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(196)

ICON Technologies

ICON Technologies logo

Availability:

30.9%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Poyntelle.

Max Download Speed InfoCalculated from the maximum speeds available to most Poyntelle residents, weighted by block population.

Customer Rating

Fixed Wireless

30.9%

100 Mbps

100 Mbps

Wireless: 0.0 of 5 stars

(0)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Poyntelle residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

4.0 of 5 stars

(58)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Poyntelle ratings may vary and are shown below.

Who is the Best Internet Provider in Poyntelle, PA?

AT&T is the highest-rated internet provider in Poyntelle based on 27 Pennsylvania customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.

The chart and table below show average customer ratings from customers in Poyntelle, Pennsylvania, and customers throughout the country.

Top Rated Internet Providers in Poyntelle

AT&T4.003.64
T-Mobile Home Internet3.824.04
HughesNetN/A2.25
Adams Cable ServiceN/A4.00
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Poyntelle Internet Providers

ISP / Tech TypePoyntelle OverallPennsylvania OverallNational OverallFor Service
AT&T (0) (10) (1007)View Plans
T-Mobile Home Internet (0) (17) (322)View Plans
HughesNet (0) (0) (24)View Plans
Adams Cable Service (0) (0) (1)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans
ICON Technologies (0) (0) (0)View Plans
Hancock Telephone (0) (0) (0)View Plans
nep (0) (0) (0)View Plans

Based on 27 reviews from Pennsylvania internet customers, AT&T is the best internet service provider for Poyntelle residents. AT&T was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Pennsylvania, with 3.82 out of 5 stars and 91.2% coverage in Poyntelle.

At a national level, based on 1345 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Which Providers are Available at my Home in Poyntelle?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

Poyntelle, PA map of internet availability

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Poyntelle?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, nep should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Poyntelle

Max Advertised Speed in Poyntelle, PA

nep5,000 Mbps
Adams Cable Service2,000 Mbps
Hancock Telephone2,000 Mbps
AT&T100 Mbps
EarthLink100 Mbps
ICON Technologies100 Mbps
T-Mobile Home Internet100 Mbps

ISP / Tech TypeMax Advertised Speed
nep5,000 Mbps
Hancock Telephone2,000 Mbps
Adams Cable Service2,000 Mbps
ICON Technologies100 Mbps
EarthLink100 Mbps
AT&T100 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Poyntelle

AT&T4.303.74
T-Mobile Home Internet3.653.96
HughesNetN/A2.42
Adams Cable ServiceN/A5.00
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypePoyntelle SpeedPennsylvania SpeedNational SpeedFor Service
AT&T (0) (10) (1007)View Plans
T-Mobile Home Internet (0) (17) (322)View Plans
HughesNet (0) (0) (24)View Plans
Adams Cable Service (0) (0) (1)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans
ICON Technologies (0) (0) (0)View Plans
Hancock Telephone (0) (0) (0)View Plans
nep (0) (0) (0)View Plans

Based on data reported by Poyntelle ISPs to the FCC, the fastest speeds in the city are available through nep. The company offers speeds up to 5,000 Mbps in Poyntelle. Therefore, the average customer can get up to 5,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the city rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Poyntelle?

Pennsylvania customers rate AT&T as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

AT&T received a local rating of 4.10 out of 5, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s Poyntelle customers with an average price rating of 3.71 out of 5.

The chart and graph below show how customers in Poyntelle, Pennsylvania, and the United States rated the affordability of their internet service.

Rated Affordability in Poyntelle

AT&T4.103.45
T-Mobile Home Internet3.714.09
HughesNetN/A2.63
Adams Cable ServiceN/A2.00
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypePoyntelle AffordabilityPennsylvania AffordabilityNational AffordabilityFor Service
AT&T (0) (10) (1007)View Plans
T-Mobile Home Internet (0) (17) (322)View Plans
HughesNet (0) (0) (24)View Plans
EarthLink (0) (0) (15)View Plans
Adams Cable Service (0) (0) (1)View Plans
Viasat (0) (0) (12)View Plans
ICON Technologies (0) (0) (0)View Plans
Hancock Telephone (0) (0) (0)View Plans
nep (0) (0) (0)View Plans

Poyntelle Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Poyntelle below, including the metrics used and how Poyntelle compares to the rest of Pennsylvania and nation.

Poyntelle ISP Report Card: B
Metric

(hover for details)
Poyntelle Pennsylvania USA
96.08% 70.75% 71.53%
5,000 Mbps 2,476 Mbps 3,583 Mbps
4.2 6.1 7.1

 

Poyntelle Digital Connectivity Index: 42 / 100
Metric

(hover for details)
Poyntelle Pennsylvania USA
2.2 2.5 2.7
12% 16% 15%
90% 94% 96%
84% 90% 91%
68% 76% 76%
71% 77% 77%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Poyntelle ISP Report Card & Digital Connectivity Index

The ISP Report Card in Poyntelle is B, which is comparable to other cities. The local demand for broadband internet connectivity in Poyntelle is high with a score of 42 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Poyntelle have done a average job meeting the needs of its residents.

The Poyntelle ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

84% of Poyntelle households have an internet connection despite having 96.08% availability. 68% of households have fiber, cable, or DSL, 8% have satellite, 1% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 68% of households have a broadband connection such as fiber, cable or DSL available to their home, 71% subscribe to it. A moderate amount of Poyntelle residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Poyntelle?

Lakewood, PA

  • ISP Report Card: C+
  • Digital Connectivity Index: 43 / 100
East Ararat, PA

  • ISP Report Card: B
  • Digital Connectivity Index: 64 / 100
Shehawken, PA

  • ISP Report Card: C+
  • Digital Connectivity Index: 37 / 100

Thompson, PA

  • ISP Report Card: B-
  • Digital Connectivity Index: 65 / 100
Lake Como, PA

  • ISP Report Card: C-
  • Digital Connectivity Index: 29 / 100
Preston Park, PA

  • ISP Report Card: C
  • Digital Connectivity Index: 39 / 100

Herrick Center, PA

  • ISP Report Card: B+
  • Digital Connectivity Index: 64 / 100
Pleasant Mount, PA

  • ISP Report Card: B
  • Digital Connectivity Index: 57 / 100
Starrucca, PA

  • ISP Report Card: C+
  • Digital Connectivity Index: 40 / 100

How Much Speed does a Poyntelle Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Poyntelle is 2.2, which is smaller than the Pennsylvania average of 2.5 and smaller than the national average of 2.7. Poyntelle’s average household income is $74,592 which is about average for the Pennsylvania average of $89,224 and about average for the national average of $93,246. Homes with fewer people living in them and with higher incomes tend to indicate a fairly average device usage pattern.

Poyntelle also has 9% of its population enrolled in school between the 6th grade and college level, this is lower than the Pennsylvania average of 15%. Additionally, 12% of residents work from home, which is lower than the 16% of residents in Pennsylvania who work from home. This and other factors you can see above show us that the community of Poyntelle has a low need for internet connectivity and speeds.

Compared to the rest of the country, Poyntelle households are more technology-disengaged. 90% of households have some sort of computing device, 81% have desktops or laptops in the home, and 82% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Poyntelle?

nep Fiber in Poyntelle, PA

nep logo

Availability:

96.1%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

5,000 Mbps

nep offers Fiber service to 96.1% of Poyntelle homes. Across the city, nep Fiber is the only type of service available from the company, with speeds up to 5,000 Mbps, with speeds from 5,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for nep Fiber. nep Fiber is rated other types of internet service available in Poyntelle from nep in terms of customer satisfaction.

Hancock Telephone Fiber in Poyntelle, PA

Hancock Telephone logo

Availability:

8.3%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

2,000 Mbps

Hancock Telephone offers Fiber service to 8.3% of Poyntelle homes. Across the city, Hancock Telephone Fiber is the only type of service available from the company, with speeds up to 2,000 Mbps, with speeds from 2,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Hancock Telephone Fiber. Hancock Telephone Fiber is rated other types of internet service available in Poyntelle from Hancock Telephone in terms of customer satisfaction.

Which Cable Internet Providers are Available in Poyntelle?

Adams Cable Service Cable in Poyntelle, PA

Adams Cable Service logo

Availability:

54.9%

Customer Rating:

0.0 of 5 stars

(0)

Avg. Download Speed

2,000 Mbps

Adams Cable Service offers Cable service to 54.9% of Poyntelle homes. Across the city, Adams Cable Service Cable is the only type of service available from the company, with speeds up to 2,000 Mbps, with speeds from 2,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 40 and as high as 40, with an average of 40 Mbps throughout the city. Adams Cable Service Cable is rated other types of internet service available in Poyntelle from Adams Cable Service in terms of customer satisfaction.

Which DSL Internet Providers are Available in Poyntelle?

According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Poyntelle, PA.

Which Fixed Wireless and LTE Internet Providers are Available in Poyntelle?

T-Mobile Home Internet Fixed Wireless in Poyntelle, PA

T-Mobile Home Internet logo

Availability:

91.2%

Customer Rating:

4.0 of 5 stars

(322)

Avg. Download Speed

75 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 91.2% of Poyntelle homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 75 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 14 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Poyntelle from T-Mobile Home Internet in terms of customer satisfaction.

EarthLink Fixed Wireless in Poyntelle, PA

EarthLink logo

Availability:

60.3%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

41 Mbps

EarthLink offers Fixed Wireless service to 60.3% of Poyntelle homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 41 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.7 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in Poyntelle from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Poyntelle, PA

AT&T logo

Availability:

60.3%

Customer Rating:

3.6 of 5 stars

(196)

Avg. Download Speed

41 Mbps

AT&T offers Fixed Wireless service to 60.3% of Poyntelle homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 41 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.7 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in Poyntelle from AT&T in terms of customer satisfaction.

ICON Technologies Fixed Wireless in Poyntelle, PA

ICON Technologies logo

Availability:

30.9%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

100 Mbps

ICON Technologies offers Fixed Wireless service to 30.9% of Poyntelle homes. Across the city, ICON Technologies Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps, with speeds from 100 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 50 and as high as 50, with an average of 50 Mbps throughout the city. ICON Technologies Fixed Wireless is rated other types of internet service available in Poyntelle from ICON Technologies in terms of customer satisfaction.

Which ISP Should You Choose in Poyntelle?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Poyntelle is AT&T.
  • The fastest internet provider should be nep. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Poyntelle is AT&T.
  • Viasat, nep, and HughesNet has the broadest coverage in Poyntelle, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does Poyntelle compare to other cities with a similar population?

To see how Poyntelle stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Poyntelle’s B ISP Report Card and 42 / 100 Digital Connectivity Index.

West Brooksville, ME

  • ISP Report Card: B
  • Digital Connectivity Index: 48 / 100
Cayton, NC

  • ISP Report Card: C
  • Digital Connectivity Index: 38 / 100
Cedar Crest, OK

  • ISP Report Card: B-
  • Digital Connectivity Index: 36 / 100

Cedarville, WV

  • ISP Report Card: C-
  • Digital Connectivity Index: 28 / 100
Charlie Bluff, WI

  • ISP Report Card: C+
  • Digital Connectivity Index: 35 / 100
Chat, TX

  • ISP Report Card: D
  • Digital Connectivity Index: 34 / 100

Chautauqua, KS

  • ISP Report Card: F
  • Digital Connectivity Index: 15 / 100
Cherry Falls, WV

  • ISP Report Card: C
  • Digital Connectivity Index: 66 / 100
Chestnutburg, KY

  • ISP Report Card: B-
  • Digital Connectivity Index: 49 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Pennsylvania

Customer Reviews

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Samuel Joliat

Dojo Networks

September 18, 2026

Dojo network sucks, but Ari Trussell the worker is goated helped a lot. Super nice, and professional.

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Ethan H

Dojo Networks

September 18, 2026

Ari Trussell did a great job on our wifi, was super helpful and personable.

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Shane Clark

FastBridge Fiber

September 16, 2026

This may be a bit long but stay with me people... I got FastBridge in the Reading, PA area. I ordered the 2GB speed. When they hooked it up, I stated to them that I needed range extenders because I have an old house that is brick. The tech said that the modem would work... well it didnt. They came back out to look at the service here and put up 2 range extenders. The speeds were in the 200s for download speed and 100s for upload. This is for a 2GB service mind you. The tech came in and said that we weren't going to use 2GB, maybe move down to 1GB. I was impressed but the customer service from the tech. He was interested in fixing the issue. It was good for about a week and then speeds dropped again and I had to have them out for the 3rd time. When they came out, a supervisor was with and said there is an issue with it and that they will work it and get back to me... never did! I got frustrated enough again to call them. I told them I wanted to speak to a supervisor (apparently, they are never there). The tech said that he was going to escalate the ticket to his supervisor for them to call me in the next 24-48 hours. I called 9/8/28, it is 9/16/26 and I have heard nothing! I got on the computer this morning and my speeds were in the 200s again. I tried to call again and this time the lady told me that I am unable to talk to a supervisor again. I was a help desk guy and know how this type of stuff works! She said she was going to escalate it again and I said no I want to speak to a supervisor. She then refused my request. I told her I was going to drive to the site to talk to someone in person and said thats fine you can but we are not there. I then went to the store and guess what... it was locked and no one answered the door (i guess people dont feel like they have to work anymore). They have 0 issues with taking my money but have a problem fixing the problem. I left Xfinity to have a bigger headache!

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ISPReports User

Dojo Networks

September 09, 2026

Ari, the one who I was on the phone with, was awesome. Quick service and nice!

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ISPReports User

VNET Fiber

August 01, 2026

Speeds are much slower than what I've paid for

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