15 Best Internet Providers in Red Oak, TX
Find internet availability by address in Red Oak, TX
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Red Oak ISP Report Card | Business Internet in Red Oak
| Red Oak ISP Report Card | B+ | |
| Download Speed for Most Households | 3,290 Mbps | |
| Number of Internet Service Providers | 15 | |
| Real Red Oak Customer Ratings | 3 |
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
Red Oak has 15 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Red Oak.
Red Oak overview
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Red Oak has 15 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Red Oak.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Spectrum
Connection
Customer Rating
Fiber
Cable
Rise Broadband
Connection
Customer Rating
Fiber
Fixed Wireless
Above are the top 4 providers in Red Oak, TX for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Red Oak ratings may vary and are shown below.
Who is the Best Internet Provider in Red Oak, TX?
AT&T is the highest-rated internet provider in Red Oak based on 475 Texas customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
The chart and table below show average customer ratings from customers in Red Oak, Texas, and customers throughout the country.
Top Rated Internet Providers in Red Oak
Local, State, and National Ratings for all Red Oak Internet Providers
| ISP / Tech Type | Red Oak Overall | Texas Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (1) | (180) | (1007) | View Plans | ||
| Rise Broadband | (2) | (11) | (18) | View Plans | ||
| Point Broadband | (0) | (1) | (18) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| T-Mobile Home Internet | (0) | (29) | (322) | View Plans | ||
| Verizon | (0) | (15) | (783) | View Plans | ||
| Frontier | (0) | (31) | (169) | View Plans | ||
| Spectrum | (0) | (191) | (1881) | View Plans | ||
| Nextlink | (0) | (16) | (19) | View Plans | ||
| HughesNet | (0) | (4) | (24) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Hotwire Communications | (0) | (0) | (15) | View Plans | ||
| Legacy | (0) | (0) | (0) | View Plans | ||
| fiberfly | (0) | (0) | (0) | View Plans | ||
| Wi-Five | (0) | (0) | (0) | View Plans | ||
| Element8 | (0) | (0) | (0) | View Plans | ||
| Cito Fiber | (0) | (0) | (0) | View Plans |
Based on 475 reviews from Texas internet customers, AT&T is the best internet service provider for Red Oak residents. AT&T was rated at an average of 3.64 out of 5 in our report for overall customer satisfaction. Rise Broadband wins for second-place in Texas, with 4.00 out of 5 stars and 99.8% coverage in Red Oak.
At a national level, based on 4247 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.
Which Providers are Available at my Home in Red Oak?
a different provider.
Coverage map for each provider in Red Oak
- EarthLink - fiber coverage map
- AT&T - fiber coverage map
- Spectrum - cable coverage map
- Hotwire Communications - fiber coverage map
- Spectrum - fiber coverage map
- Nextlink - fixed wireless coverage map
- Frontier - fiber coverage map
- Element8 - fixed wireless coverage map
- Verizon - fixed wireless coverage map
- Rise Broadband - fiber coverage map
- EarthLink - dsl coverage map
- AT&T - dsl coverage map
- Rise Broadband - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- Point Broadband - fixed wireless coverage map
- Cito Fiber - fiber coverage map
- Legacy - fixed wireless coverage map
- Wi-Five - fixed wireless coverage map
- fiberfly - fixed wireless coverage map

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Red Oak?
According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Hotwire Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Red Oak
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Hotwire Communications | 8,000 Mbps | ||
| Frontier Communications | 7,000 Mbps | ||
| AT&T | 5,000 Mbps | ||
| EarthLink | 5,000 Mbps | ||
| Cito Fiber | 1,000 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| Rise Broadband | 1,000 Mbps | ||
| Element8 | 500 Mbps | ||
| Nextlink | 500 Mbps | ||
| Verizon | 300 Mbps | ||
| fiberfly | 100 Mbps | ||
| Wi-Five | 100 Mbps | ||
| Legacy ISP | 100 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| Point Broadband | 40 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Red Oak
| ISP / Tech Type | Red Oak Speed | Texas Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (1) | (180) | (1007) | View Plans | ||
| Rise Broadband | (2) | (11) | (18) | View Plans | ||
| Point Broadband | (0) | (1) | (18) | View Plans | ||
| T-Mobile Home Internet | (0) | (29) | (322) | View Plans | ||
| Frontier | (0) | (31) | (169) | View Plans | ||
| Verizon | (0) | (15) | (783) | View Plans | ||
| Spectrum | (0) | (191) | (1881) | View Plans | ||
| Nextlink | (0) | (16) | (19) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| HughesNet | (0) | (4) | (24) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Hotwire Communications | (0) | (0) | (15) | View Plans | ||
| Legacy | (0) | (0) | (0) | View Plans | ||
| fiberfly | (0) | (0) | (0) | View Plans | ||
| Wi-Five | (0) | (0) | (0) | View Plans | ||
| Element8 | (0) | (0) | (0) | View Plans | ||
| Cito Fiber | (0) | (0) | (0) | View Plans |
Based on data reported by Red Oak ISPs to the FCC, the fastest speeds in the city are available through Hotwire Communications. The company offers speeds up to 8,000 Mbps in Red Oak. Therefore, the average customer can get up to 7,027 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the city rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Red Oak?
Texas customers rate AT&T as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
AT&T received a local rating of 4.00 out of 5, which is higher than the average across all internet providers in the country. Spectrum is rated in second place for affordability by the company’s Red Oak customers with an average price rating of 3.06 out of 5.
The chart and graph below show how customers in Red Oak, Texas, and the United States rated the affordability of their internet service.
Rated Affordability in Red Oak
| ISP / Tech Type | Red Oak Affordability | Texas Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (1) | (180) | (1007) | View Plans | ||
| Rise Broadband | (2) | (11) | (18) | View Plans | ||
| Verizon | (0) | (15) | (783) | View Plans | ||
| Point Broadband | (0) | (1) | (18) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| T-Mobile Home Internet | (0) | (29) | (322) | View Plans | ||
| Nextlink | (0) | (16) | (19) | View Plans | ||
| Frontier | (0) | (31) | (169) | View Plans | ||
| Spectrum | (0) | (191) | (1881) | View Plans | ||
| HughesNet | (0) | (4) | (24) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Hotwire Communications | (0) | (0) | (15) | View Plans | ||
| Legacy | (0) | (0) | (0) | View Plans | ||
| fiberfly | (0) | (0) | (0) | View Plans | ||
| Wi-Five | (0) | (0) | (0) | View Plans | ||
| Element8 | (0) | (0) | (0) | View Plans | ||
| Cito Fiber | (0) | (0) | (0) | View Plans |
Red Oak Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Red Oak below, including the metrics used and how Red Oak compares to the rest of Texas and nation.
| Metric
(hover for details)
|
Red Oak | Texas | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Red Oak that have a Fiber internet connection available to their home. | 78.97% | 82.85% | 71.53% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 3,290 Mbps | 4,265 Mbps | 3,583 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Red Oak. | 11.6 | 8.1 | 7.1 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 3.1 | 2.8 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 15% | 15% | 15% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 97% | 96% | 96% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 94% | 92% | 91% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 76% | 74% | 76% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 76% | 75% | 77% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Red Oak ISP Report Card & Digital Connectivity Index
The ISP Report Card in Red Oak is B+, which is better than other cities. The local demand for broadband internet connectivity in Red Oak is high with a score of 77 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Red Oak have done a good job meeting the needs of its residents.
The Red Oak ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
94% of Red Oak households have an internet connection despite having 99.78% availability. 76% of households have fiber, cable, or DSL, 13% have satellite, 0% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 76% of households have a broadband connection such as fiber, cable or DSL available to their home, 76% subscribe to it. A large amount of Red Oak residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Red Oak?
- ISP Report Card: C
- Digital Connectivity Index: 76 / 100
- ISP Report Card: B
- Digital Connectivity Index: 79 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 73 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 86 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 70 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 82 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 74 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 68 / 100
- ISP Report Card: A
- Digital Connectivity Index: 48 / 100
How Much Speed does a Red Oak Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Red Oak is 3.1, which is larger than the Texas average of 2.8 and larger than the national average of 2.7. Red Oak’s average household income is $115,258 which is much higher than the Texas average of $92,311 and much higher than the national average of $93,246. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.
Red Oak also has 18% of its population enrolled in school between the 6th grade and college level, this is higher than the Texas average of 17%. Additionally, 15% of residents work from home, which is higher than the 15% of residents in Texas who work from home. This and other factors you can see above show us that the community of Red Oak has a very high need for internet connectivity and speeds.
Compared to the rest of the country, Red Oak households are more technology-engaged. 97% of households have some sort of computing device, 90% have desktops or laptops in the home, and 95% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Red Oak?
EarthLink Fiber in Red Oak, TX
EarthLink offers Fiber service to 48.7% of Red Oak homes. Across the city, EarthLink Fiber has speeds up to 4,749 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Red Oak from EarthLink in terms of customer satisfaction.
AT&T Fiber in Red Oak, TX
AT&T offers Fiber service to 48.7% of Red Oak homes. Across the city, AT&T Fiber has speeds up to 4,749 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated lower than other types of internet service available in Red Oak from AT&T in terms of customer satisfaction.
Spectrum Fiber in Red Oak, TX
Spectrum offers Fiber service to 48.0% of Red Oak homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Rise Broadband Fiber in Red Oak, TX
Rise Broadband offers Fiber service to 12.5% of Red Oak homes. Across the city, Rise Broadband Fiber has speeds up to 1,000 Mbps
Hotwire Communications Fiber in Red Oak, TX
Hotwire Communications offers Fiber service to 8.9% of Red Oak homes. Across the city, Hotwire Communications Fiber is the only type of service available from the company, with speeds up to 7,027 Mbps, with speeds from 5,000 Mpbs up to 8,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Hotwire Communications Fiber.
Frontier Fiber in Red Oak, TX
Frontier Communications offers Fiber service to 5.0% of Red Oak homes. Across the city, Frontier Fiber is the only type of service available from the company, with speeds up to 7,000 Mbps
Cito Fiber in Red Oak, TX
Cito Fiber offers Fiber service to 1.9% of Red Oak homes. Across the city, Cito Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in Red Oak?
Spectrum Cable in Red Oak, TX
Spectrum offers Cable service to 81.9% of Red Oak homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Red Oak?
EarthLink DSL in Red Oak, TX
EarthLink offers DSL service to 88.8% of Red Oak homes. Across the city, EarthLink DSL has speeds up to 77 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 16 Mbps throughout the city. EarthLink DSL is rated higher than other types of internet service available in Red Oak from EarthLink in terms of customer satisfaction.
AT&T DSL in Red Oak, TX
AT&T offers DSL service to 88.8% of Red Oak homes. Across the city, AT&T DSL has speeds up to 77 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 16 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Red Oak from AT&T in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Red Oak?
Rise Broadband Fixed Wireless in Red Oak, TX
Rise Broadband offers Fixed Wireless service to 99.8% of Red Oak homes. Across the city, Rise Broadband Fixed Wireless has speeds up to 58 Mbps, with speeds from 50 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 10 and as high as 20, with an average of 12 Mbps throughout the city.
Nextlink Fixed Wireless in Red Oak, TX
Nextlink offers Fixed Wireless service to 99.6% of Red Oak homes. Across the city, Nextlink Fixed Wireless is the only type of service available from the company, with speeds up to 389 Mbps, with speeds from 50 Mpbs up to 500 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 10 and as high as 200, with an average of 82 Mbps throughout the city.
Verizon Fixed Wireless in Red Oak, TX
Verizon offers Fixed Wireless service to 95.4% of Red Oak homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 249 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 17 Mbps throughout the city.
T-Mobile Home Internet Fixed Wireless in Red Oak, TX
T-Mobile Home Internet offers Fixed Wireless service to 92.6% of Red Oak homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 53 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.4 Mbps throughout the city.
Point Broadband Fixed Wireless in Red Oak, TX
Point Broadband offers Fixed Wireless service to 92.2% of Red Oak homes. Across the city, Point Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 40 Mbps
EarthLink Fixed Wireless in Red Oak, TX
EarthLink offers Fixed Wireless service to 79.2% of Red Oak homes. Across the city, EarthLink Fixed Wireless has speeds up to 52 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.2 Mbps throughout the city.
AT&T Fixed Wireless in Red Oak, TX
AT&T offers Fixed Wireless service to 79.2% of Red Oak homes. Across the city, AT&T Fixed Wireless has speeds up to 52 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.2 Mbps throughout the city.
Element8 Fixed Wireless in Red Oak, TX
Element8 offers Fixed Wireless service to 56.5% of Red Oak homes. Across the city, Element8 Fixed Wireless is the only type of service available from the company, with speeds up to 500 Mbps
Legacy Fixed Wireless in Red Oak, TX
Legacy ISP offers Fixed Wireless service to 24.3% of Red Oak homes. Across the city, Legacy Fixed Wireless is the only type of service available from the company, with speeds up to 56 Mbps, with speeds from 50 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 10 and as high as 10, with an average of 10 Mbps throughout the city.
Wi-Five Fixed Wireless in Red Oak, TX
Wi-Five offers Fixed Wireless service to 2.6% of Red Oak homes. Across the city, Wi-Five Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
fiberfly Fixed Wireless in Red Oak, TX
fiberfly offers Fixed Wireless service to 1.2% of Red Oak homes. Across the city, fiberfly Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
Which ISP Should You Choose in Red Oak?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Red Oak is AT&T.
- The fastest internet provider should be Hotwire Communications. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Red Oak is AT&T.
- Viasat, Rise Broadband, and HughesNet has the broadest coverage in Red Oak, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.
How does Red Oak compare to other cities with a similar population?
To see how Red Oak stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Red Oak’s B+ ISP Report Card and 77 / 100 Digital Connectivity Index.
- ISP Report Card: A-
- Digital Connectivity Index: 39 / 100
- ISP Report Card: C
- Digital Connectivity Index: 78 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 77 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 95 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 49 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 54 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 70 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 88 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 47 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in Red Oak
Customer Reviews
A Red Oak, TX Customer
Rise Broadband Fiber
March 30, 2025 More
Jameson D.
Rise Broadband Fixed Wireless
April 06, 2025 At first they were the fastest, most reliable, incredibly affordable answer to the problems we were experiencing with our (then) current fixed wireless provider. Fixed wireless is our only option even though we're in a suburban development as they only started to install fiber in Phase 3 of our development and we're here in Phase 2, literally one street over from the edge of our neighbourhood's fiber installation. Lately Rise just keeps creeping upwards in price while degrading in service reliability. The Husbeast works from home and was actually written up (losing us his not-inconsiderable monthly Best Agent bonus) because of Rise's repeated major multi-day outages and rampant instances of almost constant minor signal cut-out and/or minor (sub-10 minutes) outages. The smaller outages would cause The Husbeast's work connection, software, virtual machines, VOIP, etc to hard-lock, which would then add on at least another twenty minutes wherein he'd have to coax all of his work systems back online. Upper management got wind of the repeated unscheduled call-outs and attendance drops and thus we are now working with almost a thousand dollars less per month. You know, I was actually getting used to having a few surplus grocery options still in the house as the next paycheck rolled around. Right now I am eating parboiled rice topped with a can of black beans because groceries are quite spendy at the moment and this was the paycheck where ALL the large bills seemed to converge at one. (See? It's not just the planets doing nifty convergences this month! Every single one of our largest utility bills are participating as well!! Makes sense I suppose, seeing how they ARE roughly planet-sized.) We attempted to get set up with an up-and-coming provider whose company ethics, past business performance, reviews and BBB feedback, as well as an hour-long conversation with a very helpful company Network Support Tech moonlighting as one of their weekend/evening Sales Representative. Seeing how their entire company workforce consisted of less than eight people it weirdly worked out for me since I'd normally never been able to just nerd out with the IT dudes prior to making a decision of this nature. I was an IT SysAdmin for roughly fifteen years prior to becoming disabled so I'd like to hope that my questions were able to give him something to engage with that was likely far above his typical IT Q&A tech knowledgebase levels. Alas, we couldn't obtain sufficient line of sight due to buildings downtown blocking the tower to our east and pure open distance discounting the tower to our west. My hope is to call this new provider here in a couple of months and check up on their infrastructure expansion status and then HOPEFULLY be able to swap away from Rise Broadband. I mean, the connectivity blips are definitely infuriating but for me, one thing that has legitimately made me vaguely angry regarding Rise services is that there is practically ZERO transparency when it comes to the finer details of my account. All I have is a bill for internet, there is no real breakdown or usable information included. I have no idea what speed rating/package we are signed up for, only that we were notified at the new year that our rates are increasing approximately ten bucks per month. I think the worst sin is that black hole of data combined with the fact that they will not openly provide any sort of information on their available plans unless you enter in a qualifying home address and ONLY THEN will you get a choice of different options. It's been at least eight or so years now since we signed up and after two or so hours of entering in random neighbour's house information I finally just gave up on figuring out what I'm even paying for with Rise Broadband's service. Are they fulfilling the speeds promised in our plan? Who even knows?!?!! Would I recommend Rise Broadband to someone else? Eh... that's a hard maybe. Do they have a better option? Then no. Is their only other options going to be a cellphone plan hotspot or Starlink? Then sure, can't be any worse.
More
A Waxahachie, TX Customer
AT&T Fiber
May 15, 2023 Great speeds easily over 100 mbps. Connection can get dropped at annoying times. Called but there doesn't seem to be a reliable reason why. Overall very happy with it.
More
ISPReports User
AT&T Fixed Wireless
September 30, 2026 More
ISPReports User
Tachus Fiber
September 25, 2026 More
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