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Best Internet Providers in Richmond, MI

All 8 providers, ranked by coverage, speed and customer ratings

Richmond has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Richmond.

This page reflects the most recent FCC update from October 19, 2026, based on the Broadband Data Collection as of December 31, 2025.

What changed
Homes with fiber69.5%Macomb County 44.8%bottom 46%
Average top speed5,235 MbpsMacomb County 2,959 Mbpstop 10%
Providers86.4 at a typical addresstop 30%
Homes with internet94%Macomb County 94%top 17%
ISP Report CardBscore 64 of 100top 27%
Connectivity index61/100Macomb County 70/100top 29%

Ranks compare Richmond with the 15,682 US towns of 1,000 to 9,999 people, the tiers of our fastest-cities rankings.

The Best Internet in Richmond, MI at a Glance

Top rankedSee the full rankingFirst in our Richmond ranking by coverage, speed and customer ratings.See plans
FastestFrontier CommunicationsUp to 7,000 Mbps advertised to the FCCCompare speeds
Best ratedT-Mobile Home InternetRated 4.06 out of 5 by its customers, available to 97.49% of homesSee plans
Lowest priceSee prices by providerListed prices appear on each provider below.See plans

Richmond Internet Providers, Ranked by Coverage, Speed and Customer Ratings

XFINITY

XFINITY logo

Availability:

97.7%

Customer Rating:

3.4 of 5 stars

(2379)

View Plans

1-877-244-3013 Price: $45.00 - $119.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Richmond.

Max Download Speed InfoCalculated from the maximum speeds available to most Richmond residents, weighted by block population.

Customer Rating

Fiber

1.4%

2,000 Mbps

2,000 Mbps

Fiber: 3.5 of 5 stars

(300)

Cable

97.7%

1,475 Mbps

2,000 Mbps

Cable: 3.3 of 5 stars

(2077)

Frontier

Frontier logo

Availability:

88.5%

Customer Rating:

3.3 of 5 stars

(177)

View Plans

1-866-557-9907 Price: Starting at $44.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Richmond.

Max Download Speed InfoCalculated from the maximum speeds available to most Richmond residents, weighted by block population.

Customer Rating

Fiber

68.1%

7,000 Mbps

7,000 Mbps

Fiber: 3.6 of 5 stars

(119)

DSL

70.5%

29 Mbps

115 Mbps

DSL: 2.7 of 5 stars

(58)

EarthLink

EarthLink logo

Availability:

99.1%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Richmond.

Max Download Speed InfoCalculated from the maximum speeds available to most Richmond residents, weighted by block population.

Customer Rating

DSL

2.5%

10 Mbps

10 Mbps

DSL: 3.2 of 5 stars

(5)

Fixed Wireless

99.1%

70 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

AT&T

AT&T logo

Availability:

99.1%

Customer Rating:

3.6 of 5 stars

(1051)

View Plans

1-877-610-1219 Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Richmond.

Max Download Speed InfoCalculated from the maximum speeds available to most Richmond residents, weighted by block population.

Customer Rating

DSL

2.5%

10 Mbps

10 Mbps

DSL: 3.3 of 5 stars

(304)

Fixed Wireless

99.1%

70 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(205)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

97.5%

Customer Rating:

4.0 of 5 stars

(342)

View Plans

1-833-601-2935 Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Richmond.

Max Download Speed InfoCalculated from the maximum speeds available to most Richmond residents, weighted by block population.

Customer Rating

Fixed Wireless

97.5%

89 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(342)

Verizon

Verizon logo

Availability:

85.1%

Customer Rating:

3.8 of 5 stars

(816)

View Plans

1-833-213-7018 Price: $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Richmond.

Max Download Speed InfoCalculated from the maximum speeds available to most Richmond residents, weighted by block population.

Customer Rating

Fixed Wireless

85.1%

258 Mbps

300 Mbps

Wireless: 3.6 of 5 stars

(362)

Air Advantage

Air Advantage logo

Availability:

9.8%

Customer Rating:

3.0 of 5 stars

(1)

View Plans

Price: $48.00 - $63.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Richmond.

Max Download Speed InfoCalculated from the maximum speeds available to most Richmond residents, weighted by block population.

Customer Rating

Fixed Wireless

9.8%

10 Mbps

10 Mbps

Wireless: 3.0 of 5 stars

(1)

Mercury Broadband

Mercury Broadband logo

Availability:

1.9%

Customer Rating:

2.8 of 5 stars

(4)

View Plans

Price: Starting at $69.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Richmond.

Max Download Speed InfoCalculated from the maximum speeds available to most Richmond residents, weighted by block population.

Customer Rating

Fixed Wireless

1.9%

150 Mbps

150 Mbps

Wireless: 2.8 of 5 stars

(4)

Satellite providers, which generally offer 100% coverage across the United States, are available for Richmond residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9 of 5 stars

(65)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $69.99 - $179.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Richmond ratings may vary and are shown below.

Who is the Best Internet Provider in Richmond, MI?

T-Mobile Home Internet is the best internet provider in Richmond based on Michigan customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Richmond, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 97.49% of the city.

Which Providers are Available at my Home in Richmond?

Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.

Richmond, MI map of internet availability

How Richmond Compares to Places Its Size

Richmond's report card score is in the top 27% and its connectivity index is in the top 29%.

Bscore 64 of 100ISP Report CardGrades what providers offer: fiber availability, the download speed most homes can get and the number of providers at a typical address.top 27%
61/100Macomb County 70/100, US 69/100Digital Connectivity IndexMeasures how much households need and use the internet: household size, working from home, devices and subscriptions.top 29%
Measure Richmond Rank among US towns of 1,000 to 9,999 people Macomb County Michigan US Leader
ISP Report Card inputs: what providers offer here
Fiber availability 69.5% bottom 46% 44.8% 49.6% 71.5% 1,056 places at 100.0%
Average top speed 5,235 Mbps top 10% 2,959 Mbps 2,778 Mbps 3,486 Mbps Collegedale, TN and Lakesite, TN and 2 more (25,000 Mbps)
Providers at a typical address 6.4 top 30% 7.9 7.1 7.1 McLendon-Chisholm, TX (14.2)
Connectivity index inputs: how much households need and use the internet
People per household 2.6 top 33% 2.5 2.5 2.7 St. George, GA (6.2)
Workers who work from home 6% bottom 26% 14% 14% 15% Indian Springs, NV (76%)
Homes with a computer, tablet or phone 96% top 28% 96% 95% 96% 515 places at 100%
Homes with internet 94% top 17% 94% 91% 91% 115 places at 100%
Homes on fiber, cable or DSL 74% top 31% 79% 73% 76% Bunkerville, NV and Fort Myer, VA and 3 more (100%)
More about the households here
Homes with a desktop or laptop 81% top 30% 81% 79% 81% 12 places at 100%
Median household income $88,399 top 30% $86,367 $82,590 $93,246 16 places at $250,001
Residents in school (6th grade to college) 11% bottom 35% 15% 15% 16% University Park, PA (95%)

Fiber reaches 69.5% of homes in Richmond, against 44.8% across Macomb County and 49.6% across Michigan. Households in Richmond are smaller than the US average (2.6 people against 2.7); 6% of workers work from home (US 15%); and the median household income is $88,399 (US $93,246).

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Fiber, 5G, Cable and DSL Internet in Richmond

Which Fiber Internet Providers are Available in Richmond?

Frontier Fiber in Richmond, MI

Frontier logo

Availability:

68.1%

Customer Rating:

3.6 of 5 stars

(119)

Avg. Download Speed

7,000 Mbps

Frontier Communications offers Fiber service to 68.1% of Richmond homes. Across the city, Frontier Fiber has speeds up to 7,000 Mbps, with speeds from 7,000 Mpbs up to 7,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Frontier Fiber. Frontier Fiber is rated about the same as other types of internet service available in Richmond from Frontier in terms of customer satisfaction.

XFINITY Fiber in Richmond, MI

XFINITY logo

Availability:

1.4%

Customer Rating:

3.5 of 5 stars

(300)

Avg. Download Speed

2,000 Mbps

XFINITY from Comcast offers Fiber service to 1.4% of Richmond homes. Across the city, XFINITY Fiber has speeds up to 2,000 Mbps, with speeds from 2,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 250 and as high as 2,000, with an average of 1,037 Mbps throughout the city. XFINITY Fiber is rated about the same as other types of internet service available in Richmond from XFINITY in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Richmond?

EarthLink Fixed Wireless in Richmond, MI

EarthLink logo

Availability:

99.1%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

70 Mbps

EarthLink offers Fixed Wireless service to 99.1% of Richmond homes. Across the city, EarthLink Fixed Wireless has speeds up to 70 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 13 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in Richmond from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Richmond, MI

AT&T logo

Availability:

99.1%

Customer Rating:

3.6 of 5 stars

(205)

Avg. Download Speed

70 Mbps

AT&T offers Fixed Wireless service to 99.1% of Richmond homes. Across the city, AT&T Fixed Wireless has speeds up to 70 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 13 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in Richmond from AT&T in terms of customer satisfaction.

T-Mobile Home Internet Fixed Wireless in Richmond, MI

T-Mobile Home Internet logo

Availability:

97.5%

Customer Rating:

4.0 of 5 stars

(342)

Avg. Download Speed

89 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 97.5% of Richmond homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 89 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 17 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Richmond from T-Mobile Home Internet in terms of customer satisfaction.

Verizon Fixed Wireless in Richmond, MI

Verizon logo

Availability:

85.1%

Customer Rating:

3.6 of 5 stars

(362)

Avg. Download Speed

258 Mbps

Verizon offers Fixed Wireless service to 85.1% of Richmond homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 258 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 18 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in Richmond from Verizon in terms of customer satisfaction.

Air Advantage Fixed Wireless in Richmond, MI

Air Advantage logo

Availability:

9.8%

Customer Rating:

3.0 of 5 stars

(1)

Avg. Download Speed

10 Mbps

Air Advantage offers Fixed Wireless service to 9.8% of Richmond homes. Across the city, Air Advantage Fixed Wireless is the only type of service available from the company, with speeds up to 10 Mbps, with speeds from 10 Mpbs up to 10 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 1.0, with an average of 1.0 Mbps throughout the city. Air Advantage Fixed Wireless is rated other types of internet service available in Richmond from Air Advantage in terms of customer satisfaction.

Mercury Broadband Fixed Wireless in Richmond, MI

Mercury Broadband logo

Availability:

1.9%

Customer Rating:

2.8 of 5 stars

(4)

Avg. Download Speed

150 Mbps

Mercury Broadband offers Fixed Wireless service to 1.9% of Richmond homes. Across the city, Mercury Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 150 Mbps, with speeds from 150 Mpbs up to 150 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 20, with an average of 20 Mbps throughout the city. Mercury Broadband Fixed Wireless is rated other types of internet service available in Richmond from Mercury Broadband in terms of customer satisfaction.

Which Cable Internet Providers are Available in Richmond?

XFINITY Cable in Richmond, MI

XFINITY logo

Availability:

97.7%

Customer Rating:

3.3 of 5 stars

(2077)

Avg. Download Speed

1,475 Mbps

XFINITY from Comcast offers Cable service to 97.7% of Richmond homes. Across the city, XFINITY Cable has speeds up to 1,475 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 109 Mbps throughout the city. XFINITY Cable is rated the same as other types of internet service available in Richmond from XFINITY in terms of customer satisfaction.

Which DSL Internet Providers are Available in Richmond?

Frontier DSL in Richmond, MI

Frontier logo

Availability:

70.5%

Customer Rating:

2.7 of 5 stars

(58)

Avg. Download Speed

29 Mbps

Frontier Communications offers DSL service to 70.5% of Richmond homes. Across the city, Frontier DSL has speeds up to 29 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 1.9 Mbps throughout the city. Frontier DSL is rated higher than other types of internet service available in Richmond from Frontier in terms of customer satisfaction.

EarthLink DSL in Richmond, MI

EarthLink logo

Availability:

2.5%

Customer Rating:

3.2 of 5 stars

(5)

Avg. Download Speed

10 Mbps

EarthLink offers DSL service to 2.5% of Richmond homes. Across the city, EarthLink DSL has speeds up to 10 Mbps, with speeds from 10 Mpbs up to 10 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 1.0, with an average of 1.0 Mbps throughout the city. EarthLink DSL is rated higher than other types of internet service available in Richmond from EarthLink in terms of customer satisfaction.

AT&T DSL in Richmond, MI

AT&T logo

Availability:

2.5%

Customer Rating:

3.3 of 5 stars

(304)

Avg. Download Speed

10 Mbps

AT&T offers DSL service to 2.5% of Richmond homes. Across the city, AT&T DSL has speeds up to 10 Mbps, with speeds from 10 Mpbs up to 10 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 1.0, with an average of 1.0 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Richmond from AT&T in terms of customer satisfaction.

Internet in Richmond by Neighborhood and ZIP Code

Richmond has 1 ZIP code with its own page. Each row links to that place’s page.

Neighborhoods in Richmond

Neighborhood People Homes with fiber Average top speed Providers at a typical address Report card Connectivity

ZIP codes in Richmond

ZIP code People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
480629,375 68.0%5,136 Mbps6.4B61/100

How Richmond Compares to Nearby Places

The 10 places nearest to Richmond that have their own pages are all within 9 miles. Among them, Memphis has the most homes with fiber (84.1%) and Armada the fewest (0.0%); Richmond has 69.5%.

Place People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
Richmond (this page)8,977 69.5%5,235 Mbps6.4B61/100
New Haven12,209 15.1%1,495 Mbps5.6C72/100
Armada5,343 0.0%1,266 Mbps6.6C-62/100
Memphis3,999 84.1%3,423 Mbps6.8B31/100
Columbus3,270 17.4%1,024 Mbps5C-40/100
Casco3,068 20.1%1,286 Mbps5C-46/100
Berville850 70.2%1,728 Mbps8.1B31/100
Anchorville786 52.9%1,623 Mbps6.5C+41/100
Rattle Run749 62.4%1,953 Mbps7.2B-51/100
Muttonville670 0.0%1,192 Mbps5.8C-54/100
Mount Vernon407 0.0%976 Mbps4.8D48/100

Who is the Fastest Internet Provider in Richmond?

According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by XFINITY from Comcast. On the other hand, based on data provided by the internet providers to the FCC, Frontier Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Richmond

Max Advertised Speed in Richmond, MI
Frontier Communications7,000
XFINITY from Comcast2,000
Verizon300
Mercury Broadband150
AT&T100
EarthLink100
Viasat100
T-Mobile Home Internet100
HughesNet25
Air Advantage10

How fast is your internet?

Test your connection here and see it next to the speeds providers advertise in Richmond. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.

Customer Ratings for Richmond Internet Providers

Based on 175 reviews from Michigan internet customers, T-Mobile Home Internet is the best internet service provider for Richmond residents. T-Mobile Home Internet was rated at an average of 4.06 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Michigan, with 3.71 out of 5 stars and 99.1% coverage in Richmond.

At a national level, based on 4785 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.

Local, State, and National Ratings for all Richmond Internet Providers

The table below shows average customer ratings from customers in Richmond, Michigan, and customers throughout the country.

ISP / Tech TypeRichmond OverallMichigan OverallNational OverallFor Service
T-Mobile Home InternetNo rating yet (0)4 of 5 stars (16)4 of 5 stars (342)View Plans
AT&TNo rating yet (0)3.5 of 5 stars (28)3.5 of 5 stars (1051)View Plans
Air AdvantageNo rating yet (0)3 of 5 stars (1)3 of 5 stars (1)View Plans
VerizonNo rating yet (0)3.5 of 5 stars (9)4 of 5 stars (816)View Plans
Mercury BroadbandNo rating yet (0)2 of 5 stars (1)3 of 5 stars (4)View Plans
FrontierNo rating yet (0)2.5 of 5 stars (3)3.5 of 5 stars (177)View Plans
XFINITYNo rating yet (0)3.5 of 5 stars (117)3.5 of 5 stars (2379)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3.5 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Customer Ratings for Internet Provider Speeds in Richmond

Based on data reported by Richmond ISPs to the FCC, the fastest speeds in the city are available through Frontier Communications. The company offers speeds up to 7,000 Mbps in Richmond. Therefore, the average customer can get up to 5,392 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers rated their satisfaction with internet speed highest with XFINITY from Comcast. This indicates XFINITY reliably delivers speeds expected by the customer based on the plan they are paying for.

ISP / Tech TypeRichmond SpeedMichigan SpeedNational SpeedFor Service
T-Mobile Home InternetNo rating yet (0)4 of 5 stars (16)4 of 5 stars (342)View Plans
XFINITYNo rating yet (0)4 of 5 stars (117)4 of 5 stars (2379)View Plans
VerizonNo rating yet (0)4 of 5 stars (9)4 of 5 stars (816)View Plans
AT&TNo rating yet (0)3.5 of 5 stars (28)4 of 5 stars (1051)View Plans
Air AdvantageNo rating yet (0)2 of 5 stars (1)2 of 5 stars (1)View Plans
Mercury BroadbandNo rating yet (0)2 of 5 stars (1)2.5 of 5 stars (4)View Plans
FrontierNo rating yet (0)1.5 of 5 stars (3)3.5 of 5 stars (177)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Who is the Cheapest Internet Provider in Richmond?

Of the providers in Richmond, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Richmond where enough of them have reviewed a provider, otherwise across Michigan or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet is rated 4.13 out of 5 for price, which is higher than the average across all internet providers in the country. AT&T is rated second for affordability, with an average price rating of 3.61 out of 5.

The table below shows how customers in Richmond, Michigan, and the United States rated the affordability of their internet service.

Rated Affordability in Richmond

ISP / Tech TypeRichmond AffordabilityMichigan AffordabilityNational AffordabilityFor Service
T-Mobile Home InternetNo rating yet (0)4 of 5 stars (16)4 of 5 stars (342)View Plans
AT&TNo rating yet (0)3.5 of 5 stars (28)3.5 of 5 stars (1051)View Plans
Air AdvantageNo rating yet (0)3 of 5 stars (1)3 of 5 stars (1)View Plans
Mercury BroadbandNo rating yet (0)2 of 5 stars (1)3.5 of 5 stars (4)View Plans
FrontierNo rating yet (0)2.5 of 5 stars (3)3.5 of 5 stars (177)View Plans
VerizonNo rating yet (0)3 of 5 stars (9)3.5 of 5 stars (816)View Plans
XFINITYNo rating yet (0)3 of 5 stars (117)3 of 5 stars (2379)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Customer Reviews for Internet Service Providers in Michigan

Customer Reviews

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ISPReports User

Att Fixed Cellular

1 of 5 stars November 10, 2026

Does not work at all for anything do not get this wifi provider

Plan Pricing: 1 of 5 stars
Internet Speed: 1 of 5 stars
Overall Rating: 1 of 5 stars

Anthony Pupa

WOW! Cable

2 of 5 stars September 07, 2026

20 year customer with good service. A storm knocked out service to entire Detroit region for 3 days. Still out but they say there are no outages reported. 15 neighbors on Facebook say otherwise. Customer service will setup a tech in a few days. It is illogical to say the problem is in our homes and NOT get this looked at now. Time to research new provider.

Plan Pricing: 4 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 2 of 5 stars

Michael R

Truestream Fiber

5 of 5 stars June 08, 2026

We are very satisfied with our internet provider. They have been very easy to work with very help when we had questions at the start of the service. Since then, we have not lost service except for full power outages. The speed of our internet with the volume of devices we have in the house is quite impressive and as is the performance of the various streaming services.

Plan Pricing: 5 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 5 of 5 stars

RS

XFINITY Cable

1 of 5 stars June 05, 2026

Trying to get to talk to a human is practically impossible. There customer service is almost completed farmed out. Then I can't understand them and then they get mad and the whole call is a waste of time. When you first call, you get the computer lady talking to you. She has sometimes disconnected me. It is awful trying to get a human and then it doesn't get fixed. Plus, every month is a different bill.

Plan Pricing: 1 of 5 stars
Internet Speed: 3 of 5 stars
Overall Rating: 1 of 5 stars

Aaron M

Visible Cellular

4 of 5 stars June 01, 2026

I use Visible phone service as a hotspot (4G Cellular) to my other devices, and it works surprisingly well, in-fact it is faster than my parent's internet, which I believe is Starlink. However, the annoying part is the speed is capped, and not as fast as just using the phone itself, but it is still great. (I am on the base $25/mo plan)

Plan Pricing: 5 of 5 stars
Internet Speed: 3 of 5 stars
Overall Rating: 4 of 5 stars

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Which ISP Should You Choose in Richmond?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Richmond is T-Mobile Home Internet.
  • The fastest internet provider should be Frontier Communications. Considering speed for the money and reliability in speeds, XFINITY from Comcast may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Richmond is T-Mobile Home Internet.
  • Viasat, HughesNet, EarthLink, and AT&T has the broadest coverage in Richmond, available to 99.1% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.