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9 Best Internet Providers in Richmond, Portland, OR

Find internet availability by address in Richmond, Portland, OR

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Richmond ISP Report Card | Business Internet in Richmond

Richmond ISP Report at a Glance
ISP grade Richmond ISP Report Card A-
Average speed Download Speed for Most Households 1,679 Mbps
ISP count Number of Internet Service Providers 9
Customer review count Real Richmond Customer Ratings 5

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Data update information▼

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Richmond has 9 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, DSL, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Richmond.

Richmond overview

▼

Richmond has 9 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, DSL, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Richmond.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

XFINITY

XFINITY logo

Availability:

100.0%

Customer Rating:

3.4 of 5 stars

(2318)

View Plans

1-877-244-3013 Price: $45.00 - $119.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Richmond.

Max Download Speed InfoCalculated from the maximum speeds available to most Richmond residents, weighted by block population.

Customer Rating

Fiber

2.1%

1,200 Mbps

1,200 Mbps

Fiber: 3.5 of 5 stars

(290)

Cable

100.0%

1,591 Mbps

2,000 Mbps

Cable: 3.3 of 5 stars

(2026)

Quantum Fiber

Quantum Fiber logo

Availability:

99.6%

Customer Rating:

3.9 of 5 stars

(50)

View Plans

1-833-875-1349 Price: $50.00 - $70.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Richmond.

Max Download Speed InfoCalculated from the maximum speeds available to most Richmond residents, weighted by block population.

Customer Rating

Fiber

99.6%

1,124 Mbps

2,000 Mbps

Fiber: 3.9 of 5 stars

(50)

Centurylink

Centurylink logo

Availability:

97.2%

Customer Rating:

3.2 of 5 stars

(179)

View Plans

1-844-526-6307 Price: $75.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Richmond.

Max Download Speed InfoCalculated from the maximum speeds available to most Richmond residents, weighted by block population.

Customer Rating

Fiber

96.3%

928 Mbps

1,000 Mbps

Fiber: 3.8 of 5 stars

(61)

DSL

41.1%

68 Mbps

100 Mbps

DSL: 2.9 of 5 stars

(118)

Helio Broadband

Helio Broadband logo

Availability:

4.0%

Customer Rating:

5.0 of 5 stars

(1)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Richmond.

Max Download Speed InfoCalculated from the maximum speeds available to most Richmond residents, weighted by block population.

Customer Rating

DSL

4.0%

1,000 Mbps

1,000 Mbps

DSL: 0.0 of 5 stars

(0)

Above are the top 4 providers in Richmond, Portland, OR for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your neighborhood.

EarthLink

EarthLink logo

Availability:

94.4%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Richmond.

Max Download Speed InfoCalculated from the maximum speeds available to most Richmond residents, weighted by block population.

Customer Rating

Fixed Wireless

94.4%

55 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

AT&T

AT&T logo

Availability:

94.4%

Customer Rating:

3.6 of 5 stars

(1007)

View Plans

1-877-610-1219 Price: Starting at $40.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Richmond.

Max Download Speed InfoCalculated from the maximum speeds available to most Richmond residents, weighted by block population.

Customer Rating

Fixed Wireless

94.4%

55 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(196)

Elevate ConnX

Elevate ConnX logo

Availability:

93.9%

Customer Rating:

2.0 of 5 stars

(1)

View Plans

Price: Starting at $54.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Richmond.

Max Download Speed InfoCalculated from the maximum speeds available to most Richmond residents, weighted by block population.

Customer Rating

Fixed Wireless

93.9%

100 Mbps

100 Mbps

Wireless: 2.0 of 5 stars

(1)

Verizon

Verizon logo

Availability:

93.0%

Customer Rating:

3.8 of 5 stars

(783)

View Plans

1-833-213-7018 Price: $50.00 - $75.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Richmond.

Max Download Speed InfoCalculated from the maximum speeds available to most Richmond residents, weighted by block population.

Customer Rating

Fixed Wireless

93.0%

449 Mbps

1,000 Mbps

Wireless: 3.6 of 5 stars

(350)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

91.6%

Customer Rating:

4.0 of 5 stars

(322)

View Plans

1-833-601-2935 Price: Starting at $45.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Richmond.

Max Download Speed InfoCalculated from the maximum speeds available to most Richmond residents, weighted by block population.

Customer Rating

Fixed Wireless

91.6%

90 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(322)

Providers with less than 1% coverage in this neighborhood are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Richmond residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

4.0 of 5 stars

(58)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Richmond ratings may vary and are shown below.

Who is the Best Internet Provider in Richmond, Portland, OR?

Helio Broadband is the highest-rated internet provider in Richmond based on 103 Oregon customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.

The chart and table below show average customer ratings from customers in Richmond, Oregon, and customers throughout the country.

Top Rated Internet Providers in Richmond

Helio Broadband5.005.00
Centurylink3.353.22
Quantum Fiber4.253.86
XFINITY3.373.35
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Richmond Internet Providers

ISP / Tech TypeRichmond OverallOregon OverallNational OverallFor Service
Helio Broadband (1) (1) (1)View Plans
Quantum Fiber (0) (4) (50)View Plans
Centurylink (1) (17) (179)View Plans
XFINITY (3) (73) (2318)View Plans
AT&T (0) (2) (1007)View Plans
Verizon (0) (4) (783)View Plans
T-Mobile Home Internet (0) (1) (322)View Plans
HughesNet (0) (0) (24)View Plans
Elevate ConnX (0) (1) (1)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

Based on 103 reviews from Oregon internet customers, Helio Broadband is the best internet service provider for Richmond residents. Helio Broadband was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. XFINITY from Comcast wins for second-place in Oregon, with 3.67 out of 5 stars and 100.0% coverage in Richmond.

At a national level, based on 4676 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Which Providers are Available at my Home in Richmond?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

Richmond, Portland, OR map of internet availability

 

Speeds and coverage vary within the neighborhood, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Richmond?

Based on both FCC data and unbiased customer ratings in Richmond, the fastest internet in the neighborhood comes from XFINITY from Comcast.

Data Reported to FCC by ISPs: Average Maximum Available in Richmond

Max Advertised Speed in Richmond, Portland, OR

Quantum Fiber2,000 Mbps
XFINITY2,000 Mbps
Centurylink1,000 Mbps
Helio Broadband1,000 Mbps
Verizon1,000 Mbps
AT&T100 Mbps
EarthLink100 Mbps
Elevate ConnX100 Mbps
T-Mobile Home Internet100 Mbps

ISP / Tech TypeMax Advertised Speed
Quantum Fiber2,000 Mbps
XFINITY from Comcast2,000 Mbps
Helio Broadband1,000 Mbps
Verizon1,000 Mbps
Centurylink1,000 Mbps
T-Mobile Home Internet100 Mbps
Elevate ConnX100 Mbps
AT&T100 Mbps
EarthLink100 Mbps
Viasat100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Richmond

Helio Broadband5.005.00
Centurylink3.533.20
XFINITY3.963.76
Quantum Fiber4.254.14
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeRichmond SpeedOregon SpeedNational SpeedFor Service
Helio Broadband (1) (1) (1)View Plans
Centurylink (1) (17) (179)View Plans
XFINITY (3) (73) (2318)View Plans
Quantum Fiber (0) (4) (50)View Plans
Verizon (0) (4) (783)View Plans
AT&T (0) (2) (1007)View Plans
T-Mobile Home Internet (0) (1) (322)View Plans
HughesNet (0) (0) (24)View Plans
Elevate ConnX (0) (1) (1)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

Based on data reported by Richmond ISPs to the FCC, the fastest speeds in the neighborhood are available through XFINITY from Comcast. The company offers speeds up to 2,000 Mbps in Richmond. Therefore, the average customer can get up to 1,591 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the neighborhood rated their satisfaction with internet speed highest with XFINITY from Comcast. This indicates XFINITY reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Richmond?

Oregon customers rate XFINITY from Comcast as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

XFINITY from Comcast received a local rating of 4.00 out of 5, which is higher than the average across all internet providers in the country. Centurylink is rated in second place for affordability by the company’s Richmond customers with an average price rating of 4.00 out of 5.

The chart and graph below show how customers in Richmond, Oregon, and the United States rated the affordability of their internet service.

Rated Affordability in Richmond

XFINITY3.003.01
Quantum Fiber4.504.04
Centurylink3.293.42
Helio Broadband3.003.00
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeRichmond AffordabilityOregon AffordabilityNational AffordabilityFor Service
Quantum Fiber (0) (4) (50)View Plans
XFINITY (3) (73) (2318)View Plans
Centurylink (1) (17) (179)View Plans
Helio Broadband (1) (1) (1)View Plans
Verizon (0) (4) (783)View Plans
T-Mobile Home Internet (0) (1) (322)View Plans
AT&T (0) (2) (1007)View Plans
HughesNet (0) (0) (24)View Plans
Elevate ConnX (0) (1) (1)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

Richmond Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the neighborhood and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Richmond below, including the metrics used and how Richmond compares to the rest of Portland and nation.

Richmond ISP Report Card: A-
Metric

(hover for details)
Richmond Oregon USA
99.64% 77.27% 71.53%
1,679 Mbps 3,205 Mbps 3,583 Mbps
8.1 6.5 7.1

 

Richmond Digital Connectivity Index: 75 / 100
Metric

(hover for details)
Richmond Oregon USA
2.0 2.5 2.7
40% 22% 15%
98% 97% 96%
96% 94% 91%
86% 83% 76%
87% 83% 77%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Richmond ISP Report Card & Digital Connectivity Index

The ISP Report Card in Richmond is A-, which is much better than other neighborhoods. The local demand for broadband internet connectivity in Richmond is high with a score of 75 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Richmond have done a good job meeting the needs of its residents.

The Richmond ISP Report Card evaluates the neighborhood on availability and speed metrics compared to other neighborhoods in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a neighborhood needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

96% of Richmond households have an internet connection despite having 99.98% availability. 86% of households have fiber, cable, or DSL, 2% have satellite, 0% are still on dial-up, and 3% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 86% of households have a broadband connection such as fiber, cable or DSL available to their home, 87% subscribe to it. A very large amount of Richmond residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Neighborhoods Compare to Richmond?

Hosford-Abernethy, Portland, OR

  • ISP Report Card: B+
  • Digital Connectivity Index: 73 / 100
Creston-Kenilworth, Portland, OR

  • ISP Report Card: A
  • Digital Connectivity Index: 77 / 100
Mount Tabor, Portland, OR

  • ISP Report Card: A-
  • Digital Connectivity Index: 75 / 100

Center, Portland, OR

  • ISP Report Card: B+
  • Digital Connectivity Index: 78 / 100
Buckman, Portland, OR

  • ISP Report Card: B+
  • Digital Connectivity Index: 62 / 100
Kerns, Portland, OR

  • ISP Report Card: B
  • Digital Connectivity Index: 69 / 100

South Tabor, Portland, OR

  • ISP Report Card: A-
  • Digital Connectivity Index: 83 / 100
Reed, Portland, OR

  • ISP Report Card: B
  • Digital Connectivity Index: 71 / 100
Brooklyn, Portland, OR

  • ISP Report Card: B+
  • Digital Connectivity Index: 76 / 100

How Much Speed does a Richmond Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Richmond is 2.0, which is smaller than the Portland average of 2.5 and smaller than the national average of 2.7. Richmond’s average household income is $113,495 which is higher than the Portland average of $105,848 and much higher than the national average of $93,246. Homes with fewer people living in them and with higher incomes tend to indicate a fairly average device usage pattern.

Richmond also has 10% of its population enrolled in school between the 6th grade and college level, this is lower than the Portland average of 14%. Additionally, 40% of residents work from home, which is higher than the 22% of residents in Portland who work from home. This and other factors you can see above show us that the community of Richmond has a very high need for internet connectivity and speeds.

Compared to the rest of the country, Richmond households are much more technology-engaged. 98% of households have some sort of computing device, 94% have desktops or laptops in the home, and 97% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Richmond?

Quantum Fiber in Richmond, Portland, OR

Quantum Fiber logo

Availability:

99.6%

Customer Rating:

3.9 of 5 stars

(50)

Avg. Download Speed

1,124 Mbps

Quantum Fiber offers Fiber service to 99.6% of Richmond homes. Across the neighborhood, Quantum Fiber is the only type of service available from the company, with speeds up to 1,124 Mbps, with speeds from 940 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 940 and as high as 1,000, with an average of 957 Mbps throughout the neighborhood. Quantum Fiber is rated the same as other types of internet service available in Richmond from Quantum Fiber in terms of customer satisfaction.

Centurylink Fiber in Richmond, Portland, OR

Centurylink logo

Availability:

96.3%

Customer Rating:

3.8 of 5 stars

(61)

Avg. Download Speed

928 Mbps

Centurylink offers Fiber service to 96.3% of Richmond homes. Across the neighborhood, Centurylink Fiber has speeds up to 928 Mbps, with speeds from 40 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 1,000, with an average of 907 Mbps throughout the neighborhood. Centurylink Fiber is rated lower than other types of internet service available in Richmond from Centurylink in terms of customer satisfaction.

XFINITY Fiber in Richmond, Portland, OR

XFINITY logo

Availability:

2.1%

Customer Rating:

3.5 of 5 stars

(290)

Avg. Download Speed

1,200 Mbps

XFINITY from Comcast offers Fiber service to 2.1% of Richmond homes. Across the neighborhood, XFINITY Fiber has speeds up to 1,200 Mbps, with speeds from 1,200 Mpbs up to 1,200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 35, with an average of 35 Mbps throughout the neighborhood. XFINITY Fiber is rated about the same as other types of internet service available in Richmond from XFINITY in terms of customer satisfaction.

Which Cable Internet Providers are Available in Richmond?

XFINITY Cable in Richmond, Portland, OR

XFINITY logo

Availability:

100.0%

Customer Rating:

3.3 of 5 stars

(2026)

Avg. Download Speed

1,591 Mbps

XFINITY from Comcast offers Cable service to 100.0% of Richmond homes. Across the neighborhood, XFINITY Cable has speeds up to 1,591 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 140 Mbps throughout the neighborhood. XFINITY Cable is rated the same as other types of internet service available in Richmond from XFINITY in terms of customer satisfaction.

Which DSL Internet Providers are Available in Richmond?

Centurylink DSL in Richmond, Portland, OR

Centurylink logo

Availability:

41.1%

Customer Rating:

2.9 of 5 stars

(118)

Avg. Download Speed

68 Mbps

Centurylink offers DSL service to 41.1% of Richmond homes. Across the neighborhood, Centurylink DSL has speeds up to 68 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 100, with an average of 25 Mbps throughout the neighborhood. Centurylink DSL is rated about the same as other types of internet service available in Richmond from Centurylink in terms of customer satisfaction.

Helio Broadband DSL in Richmond, Portland, OR

Helio Broadband logo

Availability:

4.0%

Customer Rating:

0.0 of 5 stars

(0)

Avg. Download Speed

1,000 Mbps

Helio Broadband offers DSL service to 4.0% of Richmond homes. Across the neighborhood, Helio Broadband DSL is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Helio Broadband DSL. Helio Broadband DSL is rated other types of internet service available in Richmond from Helio Broadband in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Richmond?

EarthLink Fixed Wireless in Richmond, Portland, OR

EarthLink logo

Availability:

94.4%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

55 Mbps

EarthLink offers Fixed Wireless service to 94.4% of Richmond homes. Across the neighborhood, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 55 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.9 Mbps throughout the neighborhood. EarthLink Fixed Wireless is rated other types of internet service available in Richmond from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Richmond, Portland, OR

AT&T logo

Availability:

94.4%

Customer Rating:

3.6 of 5 stars

(196)

Avg. Download Speed

55 Mbps

AT&T offers Fixed Wireless service to 94.4% of Richmond homes. Across the neighborhood, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 55 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.9 Mbps throughout the neighborhood. AT&T Fixed Wireless is rated other types of internet service available in Richmond from AT&T in terms of customer satisfaction.

Elevate ConnX Fixed Wireless in Richmond, Portland, OR

Elevate ConnX logo

Availability:

93.9%

Customer Rating:

2.0 of 5 stars

(1)

Avg. Download Speed

100 Mbps

Elevate ConnX offers Fixed Wireless service to 93.9% of Richmond homes. Across the neighborhood, Elevate ConnX Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps, with speeds from 100 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 15 and as high as 15, with an average of 15 Mbps throughout the neighborhood. Elevate ConnX Fixed Wireless is rated other types of internet service available in Richmond from Elevate ConnX in terms of customer satisfaction.

Verizon Fixed Wireless in Richmond, Portland, OR

Verizon logo

Availability:

93.0%

Customer Rating:

3.6 of 5 stars

(350)

Avg. Download Speed

449 Mbps

Verizon offers Fixed Wireless service to 93.0% of Richmond homes. Across the neighborhood, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 449 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 33 Mbps throughout the neighborhood. Verizon Fixed Wireless is rated other types of internet service available in Richmond from Verizon in terms of customer satisfaction.

T-Mobile Home Internet Fixed Wireless in Richmond, Portland, OR

T-Mobile Home Internet logo

Availability:

91.6%

Customer Rating:

4.0 of 5 stars

(322)

Avg. Download Speed

90 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 91.6% of Richmond homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 90 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 18 Mbps throughout the neighborhood. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Richmond from T-Mobile Home Internet in terms of customer satisfaction.

Which ISP Should You Choose in Richmond?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Richmond is Helio Broadband.
  • The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, XFINITY from Comcast may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Richmond is XFINITY.
  • XFINITY from Comcast, Viasat, and HughesNet has the broadest coverage in Richmond, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does Richmond compare to other cities with a similar population?

To see how Richmond stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Richmond’s A- ISP Report Card and 75 / 100 Digital Connectivity Index.

Woodlawn, Alexandria, VA

  • ISP Report Card: B
  • Digital Connectivity Index: 70 / 100
South, Raleigh, NC

  • ISP Report Card: A
  • Digital Connectivity Index: 67 / 100
East Toledo, Toledo, OH

  • ISP Report Card: B-
  • Digital Connectivity Index: 51 / 100

Upper Vailsburg, Newark, NJ

  • ISP Report Card: A-
  • Digital Connectivity Index: 66 / 100
Villa Carolina, Carolina, PR

  • ISP Report Card: C+
  • Digital Connectivity Index: 40 / 100
Waikiki, Honolulu, HI

  • ISP Report Card: B-
  • Digital Connectivity Index: 43 / 100

Ditmas Park, Brooklyn, NY

  • ISP Report Card: B+
  • Digital Connectivity Index: 78 / 100
West Las Vegas, Las Vegas, NV

  • ISP Report Card: B
  • Digital Connectivity Index: 46 / 100
Chinquapin Park-Belvedere, Baltimore, MD

  • ISP Report Card: C
  • Digital Connectivity Index: 69 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Richmond

Customer Reviews

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Aron A

Helio Broadband

June 26, 2025

The internet service I use is Helio. I appreciate the minimal interface that my internet provider’s payment center has online. I also appreciate that the apartment complex i moved into had arranged an easy way to opt into internet so that I wouldn’t have to spend much effort corresponding with a 3rd party. It took like a couple clicks and there was only one service to choose. The simpler it is to address these sorts of utilities and bills the better and companies that are intuitive and minimal get points from me

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An Oregon Customer

XFINITY Fiber

April 24, 2025

good internet provider overall. it was installed quickly and haven’t had any issues even choosing the slowest connection and two people working from home. would recommend!

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Sabrina H

XFINITY Cable

December 18, 2024

My internet provider is the only available provider in my area, so I don't really have a say in which provider I have.

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An Oregon Customer

XFINITY Fiber

September 27, 2023
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An Oregon Customer

Centurylink Fiber

May 01, 2023
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