Best Internet Providers in Roanoke, WV
All 5 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Roanoke, WV
Roanoke has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Roanoke.
Ranks compare Roanoke with the 31,388 US places under 1,000 people, the tiers of our fastest-cities rankings.
The Best Internet in Roanoke, WV at a Glance
Roanoke Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Frontier
Connection
Customer Rating
Fiber
DSL
EarthLink
Connection
Customer Rating
Fixed Wireless
Verizon
Connection
Customer Rating
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Roanoke ratings may vary and are shown below.
Who is the Best Internet Provider in Roanoke, WV?
T-Mobile Home Internet is the best internet provider in Roanoke based on West Virginia customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Roanoke, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 97.79% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Roanoke?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
How Roanoke Compares to Places Its Size
Roanoke's report card score is in the bottom 41% and its connectivity index is in the bottom 7%.
| Measure | Roanoke | Rank among US places under 1,000 people | Lewis County | West Virginia | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 28.7% | bottom 33% | 60.9% | 59.9% | 71.5% | 6,946 places at 100.0% |
| Average top speed | 2,041 Mbps | top 16% | 4,823 Mbps | 3,962 Mbps | 3,486 Mbps | Fairmount, TN and Falling Water, TN and 5 more (25,000 Mbps) |
| Providers at a typical address | 3.5 | bottom 39% | 5 | 5.4 | 7.1 | Los Prados, PR (15.1) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.2 | bottom 24% | 2.4 | 2.4 | 2.7 | Paguate, NM (13.4) |
| Workers who work from home | 7% | bottom 41% | 6% | 10% | 15% | Boys Town, NE (100%) |
| Homes with a computer, tablet or phone | 77% | bottom 4% | 89% | 92% | 96% | 1,494 places at 100% |
| Homes with internet | 72% | bottom 10% | 85% | 87% | 91% | 370 places at 100% |
| Homes on fiber, cable or DSL | 52% | bottom 39% | 68% | 70% | 76% | 23 places at 100% |
| More about the households here | ||||||
| Homes with a desktop or laptop | 61% | bottom 21% | 64% | 71% | 81% | 72 places at 100% |
| Median household income | $63,892 | bottom 38% | $61,530 | $65,649 | $93,246 | 22 places at $250,001 |
| Residents in school (6th grade to college) | 6% | bottom 11% | 9% | 14% | 16% | University at Buffalo, NY (100%) |
Fiber reaches 28.7% of homes in Roanoke, against 60.9% across Lewis County and 59.9% across West Virginia. Households in Roanoke are smaller than the US average (2.2 people against 2.7); 7% of workers work from home (US 15%); and the median household income is $63,892 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Roanoke
Which Fiber Internet Providers are Available in Roanoke?
Frontier Fiber in Roanoke, WV
Availability:
28.7%
Customer Rating:
(119)
Avg. Download Speed
7,000 Mbps
Frontier Communications offers Fiber service to 28.7% of Roanoke homes. Across the city, Frontier Fiber has speeds up to 7,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Roanoke?
Verizon Fixed Wireless in Roanoke, WV
Availability:
100.0%
Customer Rating:
(362)
Avg. Download Speed
120 Mbps
Verizon offers Fixed Wireless service to 100.0% of Roanoke homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 120 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 11 Mbps throughout the city.
T-Mobile Home Internet Fixed Wireless in Roanoke, WV
Availability:
97.8%
Customer Rating:
(342)
Avg. Download Speed
47 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 97.8% of Roanoke homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 47 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 8.0 Mbps throughout the city.
EarthLink Fixed Wireless in Roanoke, WV
Availability:
28.7%
Customer Rating:
(4)
Avg. Download Speed
25 Mbps
EarthLink offers Fixed Wireless service to 28.7% of Roanoke homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
AT&T Fixed Wireless in Roanoke, WV
Availability:
28.7%
Customer Rating:
(205)
Avg. Download Speed
25 Mbps
AT&T offers Fixed Wireless service to 28.7% of Roanoke homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Which Cable Internet Providers are Available in Roanoke?
According to the most recently submitted data by internet service providers to the FCC, there are currently no cable providers available in Roanoke, WV.
Which DSL Internet Providers are Available in Roanoke?
Frontier DSL in Roanoke, WV
Availability:
61.8%
Customer Rating:
(58)
Avg. Download Speed
10 Mbps
Frontier Communications offers DSL service to 61.8% of Roanoke homes. Across the city, Frontier DSL has speeds up to 10 Mbps
Internet in Roanoke by Neighborhood and ZIP Code
Each row links to that place’s page.
Neighborhoods in Roanoke
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Roanoke
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
How Roanoke Compares to Nearby Places
The 10 places nearest to Roanoke that have their own pages are all within 9 miles. Among them, McGuire Park has the most homes with fiber (100.0%) and Crawford the fewest (0.0%); Roanoke has 28.7%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Roanoke (this page) | 136 | 28.7% | 2,041 Mbps | 3.5 | C- | 17/100 |
| Weston | 8,054 | 95.4% | 6,794 Mbps | 5.9 | B+ | 33/100 |
| Horner | 936 | 61.9% | 4,427 Mbps | 5.7 | B- | 27/100 |
| Crawford | 570 | 0.0% | 149 Mbps | 2.5 | F | 38/100 |
| Walkersville | 546 | 6.0% | 700 Mbps | 2.4 | D- | 32/100 |
| Orlando | 523 | 21.8% | 1,393 Mbps | 2.3 | D+ | 31/100 |
| Copley | 222 | 93.2% | 5,657 Mbps | 2.7 | B- | 29/100 |
| Brownsville | 194 | 88.1% | 7,000 Mbps | 4.5 | B- | 25/100 |
| Vandalia | 87 | 0.0% | 41 Mbps | 1.9 | F | 32/100 |
| McGuire Park | 57 | 100.0% | 7,000 Mbps | 6 | A- | 16/100 |
| Knawl | 29 | 0.0% | 50 Mbps | 1 | F | 32/100 |
Who is the Fastest Internet Provider in Roanoke?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Frontier Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Roanoke
| Frontier Communications | 7,000 |
|---|---|
| Verizon | 300 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
| AT&T | 25 |
| EarthLink | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Roanoke. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Roanoke Internet Providers
Based on 12 reviews from West Virginia internet customers, T-Mobile Home Internet is the best internet service provider for Roanoke residents. T-Mobile Home Internet was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in West Virginia, with 3.00 out of 5 stars and 28.7% coverage in Roanoke.
At a national level, based on 2401 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Roanoke Internet Providers
The table below shows average customer ratings from customers in Roanoke, West Virginia, and customers throughout the country.
| ISP / Tech Type | Roanoke Overall | West Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet |  (0) |  (1) | (342) | View Plans | ||
| AT&T | (0) |  (2) | (1051) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Verizon | (0) | (0) | (816) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Roanoke
Based on data reported by Roanoke ISPs to the FCC, the fastest speeds in the city are available through Frontier Communications. The company offers speeds up to 7,000 Mbps in Roanoke. Therefore, the average customer can get up to 2,226 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Roanoke Speed | West Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) |  (2) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (1) | (342) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Verizon | (0) | (0) | (816) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Roanoke?
Of the providers in Roanoke, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Roanoke where enough of them have reviewed a provider, otherwise across West Virginia or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 5.00 out of 5 for price, which is much higher than the average across all internet providers in the country. AT&T is rated second for affordability, with an average price rating of 3.00 out of 5.
The table below shows how customers in Roanoke, West Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in Roanoke
| ISP / Tech Type | Roanoke Affordability | West Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (1) | (342) | View Plans | ||
| AT&T | (0) | (2) | (1051) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Verizon | (0) | (0) | (816) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in West Virginia
Customer Reviews
ISPReports User
Optimum
August 18, 2026 The service rips people off. been customer for many years,had bad box ,was told to go buy another one .Finally someone came replaced it after many months. Paid for services never didnt get.Company never took charges off.
James W.
Optimum Cable
June 01, 2026 Yes. My provider has had a history of poor customer service for years. No matter who happened to buy out the current company and go under a new brand name, the customer service was still severely flawed. But, in the past year, I have noticed that they are finally starting to make great strides in the way that they deal with their customer base. Better late than never, I guess.
A Triadelphia, WV Customer
XFINITY Cable
May 25, 2026 A Morgantown, WV Customer
AT&T DSL
May 06, 2026 A Williamson, WV Customer
Optimum Cable
May 06, 2026 Rate your provider
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Which ISP Should You Choose in Roanoke?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Roanoke is T-Mobile Home Internet.
- The fastest internet provider should be Frontier Communications. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Roanoke is T-Mobile Home Internet.
- Viasat, Verizon, and HughesNet has the broadest coverage in Roanoke, available to 100.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.