Best Internet Providers in Salem, WV
All 8 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Salem, WV
Salem has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Salem.
Ranks compare Salem with the 15,682 US towns of 1,000 to 9,999 people, the tiers of our fastest-cities rankings.
The Best Internet in Salem, WV at a Glance
Salem Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Shentel
Connection
Customer Rating
Cable
Frontier
Connection
Customer Rating
Fiber
DSL
EarthLink
Connection
Customer Rating
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Salem ratings may vary and are shown below.
Who is the Best Internet Provider in Salem, WV?
T-Mobile Home Internet is the best internet provider in Salem based on West Virginia customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Salem, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 70.34% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Salem?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Salem
- Frontier - fiber coverage map
- Shentel - cable coverage map
- Citynet - fiber coverage map
- Verizon - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- XFINITY - cable coverage map
- Frontier - dsl coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
How Salem Compares to Places Its Size
Salem's report card score is in the bottom 48% and its connectivity index is in the bottom 22%.
| Measure | Salem | Rank among US towns of 1,000 to 9,999 people | Harrison County | West Virginia | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 66.0% | bottom 44% | 87.2% | 59.9% | 71.5% | 1,056 places at 100.0% |
| Average top speed | 3,950 Mbps | top 17% | 4,986 Mbps | 3,962 Mbps | 3,486 Mbps | Collegedale, TN and Lakesite, TN and 2 more (25,000 Mbps) |
| Providers at a typical address | 4.4 | bottom 27% | 6.5 | 5.4 | 7.1 | McLendon-Chisholm, TX (14.2) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.4 | bottom 42% | 2.5 | 2.4 | 2.7 | St. George, GA (6.2) |
| Workers who work from home | 6% | bottom 26% | 9% | 10% | 15% | Indian Springs, NV (76%) |
| Homes with a computer, tablet or phone | 89% | bottom 18% | 92% | 92% | 96% | 515 places at 100% |
| Homes with internet | 80% | bottom 15% | 87% | 87% | 91% | 115 places at 100% |
| Homes on fiber, cable or DSL | 60% | bottom 36% | 72% | 70% | 76% | Bunkerville, NV and Fort Myer, VA and 3 more (100%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 67% | bottom 26% | 71% | 71% | 81% | 12 places at 100% |
| Median household income | $52,701 | bottom 13% | $66,715 | $65,649 | $93,246 | 16 places at $250,001 |
| Residents in school (6th grade to college) | 16% | top 17% | 12% | 14% | 16% | University Park, PA (95%) |
Fiber reaches 66.0% of homes in Salem, against 87.2% across Harrison County and 59.9% across West Virginia. Households in Salem are smaller than the US average (2.4 people against 2.7); 6% of workers work from home (US 15%); and the median household income is $52,701 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Salem
Which Fiber Internet Providers are Available in Salem?
Frontier Fiber in Salem, WV
Availability:
44.1%
Customer Rating:
(119)
Avg. Download Speed
7,000 Mbps
Frontier Communications offers Fiber service to 44.1% of Salem homes. Across the city, Frontier Fiber has speeds up to 7,000 Mbps
Citynet Fiber in Salem, WV
Availability:
21.8%
Customer Rating:
(5)
Avg. Download Speed
1,000 Mbps
Citynet offers Fiber service to 21.8% of Salem homes. Across the city, Citynet Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Salem?
T-Mobile Home Internet Fixed Wireless in Salem, WV
Availability:
70.3%
Customer Rating:
(342)
Avg. Download Speed
95 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 70.3% of Salem homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 95 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 19 Mbps throughout the city.
Verizon Fixed Wireless in Salem, WV
Availability:
51.4%
Customer Rating:
(362)
Avg. Download Speed
255 Mbps
Verizon offers Fixed Wireless service to 51.4% of Salem homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 255 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 18 Mbps throughout the city.
EarthLink Fixed Wireless in Salem, WV
Availability:
46.2%
Customer Rating:
(4)
Avg. Download Speed
25 Mbps
EarthLink offers Fixed Wireless service to 46.2% of Salem homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
AT&T Fixed Wireless in Salem, WV
Availability:
46.2%
Customer Rating:
(205)
Avg. Download Speed
25 Mbps
AT&T offers Fixed Wireless service to 46.2% of Salem homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Which Cable Internet Providers are Available in Salem?
Shentel Cable in Salem, WV
Availability:
55.9%
Customer Rating:
(24)
Avg. Download Speed
1,933 Mbps
Shentel offers Cable service to 55.9% of Salem homes. Across the city, Shentel Cable is the only type of service available from the company, with speeds up to 1,933 Mbps, with speeds from 1,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 50 and as high as 50, with an average of 50 Mbps throughout the city.
XFINITY Cable in Salem, WV
Availability:
2.5%
Customer Rating:
(2077)
Avg. Download Speed
2,000 Mbps
XFINITY from Comcast offers Cable service to 2.5% of Salem homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 2,000 Mbps
Which DSL Internet Providers are Available in Salem?
Frontier DSL in Salem, WV
Availability:
53.9%
Customer Rating:
(58)
Avg. Download Speed
54 Mbps
Frontier Communications offers DSL service to 53.9% of Salem homes. Across the city, Frontier DSL has speeds up to 54 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 8.0, with an average of 3.6 Mbps throughout the city. Frontier DSL is rated higher than other types of internet service available in Salem from Frontier in terms of customer satisfaction.
Internet in Salem by Neighborhood and ZIP Code
Salem has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Salem
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Salem
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 26426 | 6,810 | 70.4% | 3,414 Mbps | 4.7 | C+ | 36/100 |
How Salem Compares to Nearby Places
The 10 places nearest to Salem that have their own pages are all within 6 miles. Among them, New Milton has the most homes with fiber (100.0%) and Flinderation the fewest (0.0%); Salem has 66.0%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Salem (this page) | 2,866 | 66.0% | 3,950 Mbps | 4.4 | C+ | 33/100 |
| New Milton | 1,352 | 100.0% | 1,000 Mbps | 4.9 | B- | 34/100 |
| East Salem | 698 | 77.7% | 5,767 Mbps | 6.1 | B | 30/100 |
| Wolf Summit | 696 | 59.6% | 3,588 Mbps | 4.4 | C+ | 40/100 |
| Industrial | 504 | 50.2% | 3,074 Mbps | 5.2 | C+ | 39/100 |
| Sedalia | 475 | 85.9% | 884 Mbps | 3.9 | C- | 60/100 |
| Lake Floyd | 346 | 87.3% | 5,950 Mbps | 5.7 | B | 38/100 |
| Flint | 321 | 100.0% | 1,000 Mbps | 3.7 | C+ | 27/100 |
| Marshville | 213 | 46.5% | 3,220 Mbps | 2.6 | C- | 44/100 |
| Flinderation | 199 | 0.0% | 460 Mbps | 2.1 | F | 42/100 |
| Zinnia | 196 | 94.4% | 1,000 Mbps | 2.4 | C | 37/100 |
Who is the Fastest Internet Provider in Salem?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Frontier Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Salem
| Frontier Communications | 7,000 |
|---|---|
| Shentel | 2,000 |
| XFINITY from Comcast | 2,000 |
| Citynet | 1,000 |
| Verizon | 300 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
| AT&T | 25 |
| EarthLink | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Salem. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Salem Internet Providers
Based on 43 reviews from West Virginia internet customers, T-Mobile Home Internet is the best internet service provider for Salem residents. T-Mobile Home Internet was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. Shentel wins for second-place in West Virginia, with 3.71 out of 5 stars and 55.9% coverage in Salem.
At a national level, based on 4820 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Salem Internet Providers
The table below shows average customer ratings from customers in Salem, West Virginia, and customers throughout the country.
| ISP / Tech Type | Salem Overall | West Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet |  (0) |  (1) | (342) | View Plans | ||
| Shentel | (0) | (7) | (35) | View Plans | ||
| Citynet | (0) | (5) | (5) | View Plans | ||
| XFINITY | (0) | (19) | (2379) | View Plans | ||
| AT&T | (0) |  (2) | (1051) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Verizon | (0) | (0) | (816) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Salem
Based on data reported by Salem ISPs to the FCC, the fastest speeds in the city are available through Frontier Communications. The company offers speeds up to 7,000 Mbps in Salem. Therefore, the average customer can get up to 4,323 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Salem Speed | West Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Shentel | (0) | (7) | (35) | View Plans | ||
| XFINITY | (0) | (19) | (2379) | View Plans | ||
| AT&T | (0) |  (2) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (1) | (342) | View Plans | ||
| Citynet | (0) | (5) | (5) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Verizon | (0) | (0) | (816) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Salem?
Of the providers in Salem, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Salem where enough of them have reviewed a provider, otherwise across West Virginia or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 5.00 out of 5 for price, which is much higher than the average across all internet providers in the country. AT&T is rated second for affordability, with an average price rating of 3.00 out of 5.
The table below shows how customers in Salem, West Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in Salem
| ISP / Tech Type | Salem Affordability | West Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (1) | (342) | View Plans | ||
| Shentel | (0) | (7) | (35) | View Plans | ||
| AT&T | (0) | (2) | (1051) | View Plans | ||
| XFINITY | (0) | (19) | (2379) | View Plans | ||
| Citynet | (0) | (5) | (5) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Verizon | (0) | (0) | (816) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in West Virginia
Customer Reviews
ISPReports User
Optimum
August 18, 2026 The service rips people off. been customer for many years,had bad box ,was told to go buy another one .Finally someone came replaced it after many months. Paid for services never didnt get.Company never took charges off.
James W.
Optimum Cable
June 01, 2026 Yes. My provider has had a history of poor customer service for years. No matter who happened to buy out the current company and go under a new brand name, the customer service was still severely flawed. But, in the past year, I have noticed that they are finally starting to make great strides in the way that they deal with their customer base. Better late than never, I guess.
A Triadelphia, WV Customer
XFINITY Cable
May 25, 2026 A Morgantown, WV Customer
AT&T DSL
May 06, 2026 A Williamson, WV Customer
Optimum Cable
May 06, 2026 Rate your provider
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Which ISP Should You Choose in Salem?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Salem is T-Mobile Home Internet.
- The fastest internet provider should be Frontier Communications. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Salem is T-Mobile Home Internet.
- Viasat, HughesNet, and Frontier Communications has the broadest coverage in Salem, available to 71.6% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.