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Best Internet Providers in Shanks, WV

All 6 providers, ranked by coverage, speed and customer ratings

Shanks has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Shanks.

This page reflects the most recent FCC update from October 19, 2026, based on the Broadband Data Collection as of December 31, 2025.

What changed
Homes with fiber100.0%Hampshire County 93.9%top 1%
Average top speed7,000 MbpsHampshire County 6,363 Mbpstop 5%
Providers65.5 at a typical addresstop 50%
Homes with internet80%Hampshire County 85%bottom 15%
ISP Report CardA-score 78 of 100top 7%
Connectivity index29/100Hampshire County 46/100bottom 14%

Ranks compare Shanks with the 15,682 US towns of 1,000 to 9,999 people, the tiers of our fastest-cities rankings.

The Best Internet in Shanks, WV at a Glance

Top rankedSee the full rankingFirst in our Shanks ranking by coverage, speed and customer ratings.See plans
FastestFrontier CommunicationsUp to 7,000 Mbps advertised to the FCCCompare speeds
Best ratedT-Mobile Home InternetRated 5.00 out of 5 by its customers, available to 95.76% of homesSee plans
Lowest priceSee prices by providerListed prices appear on each provider below.See plans

Shanks Internet Providers, Ranked by Coverage, Speed and Customer Ratings

Frontier

Frontier logo

Availability:

100.0%

Customer Rating:

3.3 of 5 stars

(177)

View Plans

1-866-557-9907 Price: $44.99 - $124.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Shanks.

Max Download Speed InfoCalculated from the maximum speeds available to most Shanks residents, weighted by block population.

Customer Rating

Fiber

100.0%

7,000 Mbps

7,000 Mbps

Fiber: 3.6 of 5 stars

(119)

DSL

85.0%

59 Mbps

115 Mbps

DSL: 2.7 of 5 stars

(58)

Hardy Telecommunications

Hardy Telecommunications logo

Availability:

77.5%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Shanks.

Max Download Speed InfoCalculated from the maximum speeds available to most Shanks residents, weighted by block population.

Customer Rating

Fiber

67.3%

1,000 Mbps

1,000 Mbps

Fiber: 0.0 of 5 stars

(0)

Fixed Wireless

37.4%

10 Mbps

10 Mbps

Wireless: 0.0 of 5 stars

(0)

Breezeline

Breezeline logo

Availability:

31.1%

Customer Rating:

2.9 of 5 stars

(67)

View Plans

1-877-919-4813 Price: $20.00 - $40.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Shanks.

Max Download Speed InfoCalculated from the maximum speeds available to most Shanks residents, weighted by block population.

Customer Rating

Cable

31.1%

1,000 Mbps

1,000 Mbps

Cable: 2.9 of 5 stars

(62)

EarthLink

EarthLink logo

Availability:

68.0%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Shanks.

Max Download Speed InfoCalculated from the maximum speeds available to most Shanks residents, weighted by block population.

Customer Rating

Fixed Wireless

68.0%

25 Mbps

25 Mbps

Wireless: 3.3 of 5 stars

(4)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

95.8%

Customer Rating:

4.0 of 5 stars

(342)

View Plans

1-833-601-2935 Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Shanks.

Max Download Speed InfoCalculated from the maximum speeds available to most Shanks residents, weighted by block population.

Customer Rating

Fixed Wireless

95.8%

75 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(342)

AT&T

AT&T logo

Availability:

68.0%

Customer Rating:

3.6 of 5 stars

(1051)

View Plans

1-877-610-1219 Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Shanks.

Max Download Speed InfoCalculated from the maximum speeds available to most Shanks residents, weighted by block population.

Customer Rating

Fixed Wireless

68.0%

25 Mbps

25 Mbps

Wireless: 3.6 of 5 stars

(205)

Satellite providers, which generally offer 100% coverage across the United States, are available for Shanks residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9 of 5 stars

(65)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $69.99 - $179.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Shanks ratings may vary and are shown below.

Who is the Best Internet Provider in Shanks, WV?

T-Mobile Home Internet is the best internet provider in Shanks based on West Virginia customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Shanks, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 95.76% of the city.

Which Providers are Available at my Home in Shanks?

Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.

Shanks, WV map of internet availability

How Shanks Compares to Places Its Size

Shanks's report card score is in the top 7% and its connectivity index is in the bottom 14%.

A-score 78 of 100ISP Report CardGrades what providers offer: fiber availability, the download speed most homes can get and the number of providers at a typical address.top 7%
29/100Hampshire County 46/100, US 69/100Digital Connectivity IndexMeasures how much households need and use the internet: household size, working from home, devices and subscriptions.bottom 14%
Measure Shanks Rank among US towns of 1,000 to 9,999 people Hampshire County West Virginia US Leader
ISP Report Card inputs: what providers offer here
Fiber availability 100.0% top 1% 93.9% 59.9% 71.5% Tied with 1,055 other places at 100.0%
Average top speed 7,000 Mbps top 5% 6,363 Mbps 3,962 Mbps 3,486 Mbps Collegedale, TN and Lakesite, TN and 2 more (25,000 Mbps)
Providers at a typical address 5.5 top 50% 4.4 5.4 7.1 McLendon-Chisholm, TX (14.2)
Connectivity index inputs: how much households need and use the internet
People per household 2.0 bottom 5% 2.8 2.4 2.7 St. George, GA (6.2)
Workers who work from home 11% top 39% 11% 10% 15% Indian Springs, NV (76%)
Homes with a computer, tablet or phone 88% bottom 14% 89% 92% 96% 515 places at 100%
Homes with internet 80% bottom 15% 85% 87% 91% 115 places at 100%
Homes on fiber, cable or DSL 61% bottom 38% 61% 70% 76% Bunkerville, NV and Fort Myer, VA and 3 more (100%)
More about the households here
Homes with a desktop or laptop 75% top 50% 72% 71% 81% 12 places at 100%
Median household income $51,934 bottom 12% $67,512 $65,649 $93,246 16 places at $250,001
Residents in school (6th grade to college) 10% bottom 25% 13% 14% 16% University Park, PA (95%)

Fiber reaches 100.0% of homes in Shanks, against 93.9% across Hampshire County and 59.9% across West Virginia. Households in Shanks are smaller than the US average (2.0 people against 2.7); 11% of workers work from home (US 15%); and the median household income is $51,934 (US $93,246).

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Fiber, 5G, Cable and DSL Internet in Shanks

Which Fiber Internet Providers are Available in Shanks?

Frontier Fiber in Shanks, WV

Frontier logo

Availability:

100.0%

Customer Rating:

3.6 of 5 stars

(119)

Avg. Download Speed

7,000 Mbps

Frontier Communications offers Fiber service to 100.0% of Shanks homes. Across the city, Frontier Fiber has speeds up to 7,000 Mbps, with speeds from 7,000 Mpbs up to 7,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Frontier Fiber. Frontier Fiber is rated about the same as other types of internet service available in Shanks from Frontier in terms of customer satisfaction.

Hardy Telecommunications Fiber in Shanks, WV

Hardy Telecommunications logo

Availability:

67.3%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

1,000 Mbps

Hardy Telecommunications offers Fiber service to 67.3% of Shanks homes. Across the city, Hardy Telecommunications Fiber has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Hardy Telecommunications Fiber. Hardy Telecommunications Fiber is rated other types of internet service available in Shanks from Hardy Telecommunications in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Shanks?

T-Mobile Home Internet Fixed Wireless in Shanks, WV

T-Mobile Home Internet logo

Availability:

95.8%

Customer Rating:

4.0 of 5 stars

(342)

Avg. Download Speed

75 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 95.8% of Shanks homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 75 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 14 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Shanks from T-Mobile Home Internet in terms of customer satisfaction.

EarthLink Fixed Wireless in Shanks, WV

EarthLink logo

Availability:

68.0%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

25 Mbps

EarthLink offers Fixed Wireless service to 68.0% of Shanks homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in Shanks from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Shanks, WV

AT&T logo

Availability:

68.0%

Customer Rating:

3.6 of 5 stars

(205)

Avg. Download Speed

25 Mbps

AT&T offers Fixed Wireless service to 68.0% of Shanks homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in Shanks from AT&T in terms of customer satisfaction.

Hardy Telecommunications Fixed Wireless in Shanks, WV

Hardy Telecommunications logo

Availability:

37.4%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

10 Mbps

Hardy Telecommunications offers Fixed Wireless service to 37.4% of Shanks homes. Across the city, Hardy Telecommunications Fixed Wireless has speeds up to 10 Mbps, with speeds from 10 Mpbs up to 10 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 1.0, with an average of 1.0 Mbps throughout the city. Hardy Telecommunications Fixed Wireless is rated other types of internet service available in Shanks from Hardy Telecommunications in terms of customer satisfaction.

Which Cable Internet Providers are Available in Shanks?

Breezeline Cable in Shanks, WV

Breezeline logo

Availability:

31.1%

Customer Rating:

2.9 of 5 stars

(62)

Avg. Download Speed

1,000 Mbps

Breezeline offers Cable service to 31.1% of Shanks homes. Across the city, Breezeline Cable is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 50 and as high as 50, with an average of 50 Mbps throughout the city. Breezeline Cable is rated the same as other types of internet service available in Shanks from Breezeline in terms of customer satisfaction.

Which DSL Internet Providers are Available in Shanks?

Frontier DSL in Shanks, WV

Frontier logo

Availability:

85.0%

Customer Rating:

2.7 of 5 stars

(58)

Avg. Download Speed

59 Mbps

Frontier Communications offers DSL service to 85.0% of Shanks homes. Across the city, Frontier DSL has speeds up to 59 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 3.7 Mbps throughout the city. Frontier DSL is rated higher than other types of internet service available in Shanks from Frontier in terms of customer satisfaction.

Internet in Shanks by Neighborhood and ZIP Code

Shanks has 1 ZIP code with its own page. Each row links to that place’s page.

Neighborhoods in Shanks

Neighborhood People Homes with fiber Average top speed Providers at a typical address Report card Connectivity

ZIP codes in Shanks

ZIP code People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
26761666 100.0%7,000 Mbps4.5B+35/100

How Shanks Compares to Nearby Places

The 10 places nearest to Shanks that have their own pages are all within 9 miles. Among them, Pleasantdale has the most homes with fiber (99.8%) and Romney the fewest (70.3%); Shanks has 100.0%.

Place People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
Shanks (this page)2,147 100.0%7,000 Mbps5.5A-29/100
Romney3,468 70.3%5,293 Mbps5.3B-41/100
Pleasantdale2,328 99.8%7,000 Mbps5.3B+37/100
Three Churches978 100.0%7,000 Mbps4.3B+49/100
Wapocomo810 100.0%7,000 Mbps6A-58/100
Augusta774 100.0%7,000 Mbps4.8B+39/100
Delray757 98.9%6,284 Mbps4.1B38/100
Loom704 98.7%6,950 Mbps4.1B55/100
Rio696 85.1%4,129 Mbps3.2C+30/100
Kirby394 100.0%5,690 Mbps3.4B36/100
Millbrook266 100.0%7,000 Mbps4.2B+64/100

Who is the Fastest Internet Provider in Shanks?

According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Frontier Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Shanks

Max Advertised Speed in Shanks, WV
Frontier Communications7,000
Hardy Telecommunications1,000
Breezeline1,000
Viasat100
T-Mobile Home Internet100
HughesNet25
AT&T25
EarthLink25

How fast is your internet?

Test your connection here and see it next to the speeds providers advertise in Shanks. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.

Customer Ratings for Shanks Internet Providers

Based on 14 reviews from West Virginia internet customers, T-Mobile Home Internet is the best internet service provider for Shanks residents. T-Mobile Home Internet was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. Breezeline wins for second-place in West Virginia, with 4.00 out of 5 stars and 31.1% coverage in Shanks.

At a national level, based on 1652 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.

Local, State, and National Ratings for all Shanks Internet Providers

The table below shows average customer ratings from customers in Shanks, West Virginia, and customers throughout the country.

ISP / Tech TypeShanks OverallWest Virginia OverallNational OverallFor Service
T-Mobile Home InternetNo rating yet (0)5 of 5 stars (1)4 of 5 stars (342)View Plans
BreezelineNo rating yet (0)4 of 5 stars (2)3 of 5 stars (67)View Plans
AT&TNo rating yet (0)3 of 5 stars (2)3.5 of 5 stars (1051)View Plans
FrontierNo rating yet (0)2.5 of 5 stars (9)3.5 of 5 stars (177)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3.5 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans
Hardy TelecommunicationsNo rating yet (0)No rating yet (0)No rating yet (0)View Plans

Customer Ratings for Internet Provider Speeds in Shanks

Based on data reported by Shanks ISPs to the FCC, the fastest speeds in the city are available through Frontier Communications. The company offers speeds up to 7,000 Mbps in Shanks. Therefore, the average customer can get up to 7,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.

ISP / Tech TypeShanks SpeedWest Virginia SpeedNational SpeedFor Service
BreezelineNo rating yet (0)5 of 5 stars (2)3.5 of 5 stars (67)View Plans
AT&TNo rating yet (0)4.5 of 5 stars (2)4 of 5 stars (1051)View Plans
T-Mobile Home InternetNo rating yet (0)5 of 5 stars (1)4 of 5 stars (342)View Plans
FrontierNo rating yet (0)2.5 of 5 stars (9)3.5 of 5 stars (177)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans
Hardy TelecommunicationsNo rating yet (0)No rating yet (0)No rating yet (0)View Plans

Who is the Cheapest Internet Provider in Shanks?

Of the providers in Shanks, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Shanks where enough of them have reviewed a provider, otherwise across West Virginia or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet is rated 5.00 out of 5 for price, which is much higher than the average across all internet providers in the country. AT&T is rated second for affordability, with an average price rating of 3.00 out of 5.

The table below shows how customers in Shanks, West Virginia, and the United States rated the affordability of their internet service.

Rated Affordability in Shanks

ISP / Tech TypeShanks AffordabilityWest Virginia AffordabilityNational AffordabilityFor Service
T-Mobile Home InternetNo rating yet (0)5 of 5 stars (1)4 of 5 stars (342)View Plans
BreezelineNo rating yet (0)3.5 of 5 stars (2)2.5 of 5 stars (67)View Plans
AT&TNo rating yet (0)3 of 5 stars (2)3.5 of 5 stars (1051)View Plans
FrontierNo rating yet (0)3 of 5 stars (9)3.5 of 5 stars (177)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans
Hardy TelecommunicationsNo rating yet (0)No rating yet (0)No rating yet (0)View Plans

Customer Reviews for Internet Service Providers in West Virginia

Customer Reviews

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Optimum

1 of 5 stars August 18, 2026

The service rips people off. been customer for many years,had bad box ,was told to go buy another one .Finally someone came replaced it after many months. Paid for services never didnt get.Company never took charges off.

Plan Pricing: 1 of 5 stars
Internet Speed: No rating yet
Overall Rating: 1 of 5 stars

James W.

Optimum Cable

3 of 5 stars June 01, 2026

Yes. My provider has had a history of poor customer service for years. No matter who happened to buy out the current company and go under a new brand name, the customer service was still severely flawed. But, in the past year, I have noticed that they are finally starting to make great strides in the way that they deal with their customer base. Better late than never, I guess.

Plan Pricing: 3 of 5 stars
Internet Speed: 4 of 5 stars
Overall Rating: 3 of 5 stars

A Triadelphia, WV Customer

XFINITY Cable

5 of 5 stars May 25, 2026
Plan Pricing: 5 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 5 of 5 stars

A Morgantown, WV Customer

AT&T DSL

4 of 5 stars May 06, 2026
Plan Pricing: 5 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 4 of 5 stars

A Williamson, WV Customer

Optimum Cable

4 of 5 stars May 06, 2026
Plan Pricing: 4 of 5 stars
Internet Speed: 4 of 5 stars
Overall Rating: 4 of 5 stars

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Which ISP Should You Choose in Shanks?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Shanks is T-Mobile Home Internet.
  • The fastest internet provider should be Frontier Communications. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Shanks is T-Mobile Home Internet.
  • Viasat, HughesNet, and Frontier Communications has the broadest coverage in Shanks, available to 100.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.