11 Best Internet Providers in Shepherd, MI
Find internet availability by address in Shepherd, MI
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Shepherd ISP Report Card | Business Internet in Shepherd
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Shepherd ISP Report Card | B- |
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Download Speed for Most Households | 951 Mbps |
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Number of Internet Service Providers | 11 |
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Real Shepherd Customer Ratings | 2 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Shepherd has 11 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Shepherd.
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Shepherd has 11 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Shepherd.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
Frontier
Connection
Customer Rating
DSL
CMS Internet
Connection
Customer Rating
Fiber
Fixed Wireless
Winn Telecom
Connection
Customer Rating
Fiber
DSL
Above are the top 4 providers in Shepherd, MI for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Shepherd ratings may vary and are shown below.
Who is the Best Internet Provider in Shepherd, MI?
Spectrum is the best internet provider in Shepherd based on Michigan customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Spectrum had the best reviews at the local, state, and national levels versus all available providers in Shepherd, making it a solid recommendation among providers with reviews. Spectrum is an option for 78.11% of the city.
or call 1-877-411-1381
The chart and table below show average customer ratings from customers in Shepherd, Michigan, and customers throughout the country.
Top Rated Internet Providers in Shepherd
Local, State, and National Ratings for all Shepherd Internet Providers
| ISP / Tech Type | Shepherd Overall | Michigan Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| AT&T |  (1) | (24) | (924) | View Plans | ||
| Spectrum | (1) | (47) | (1738) | View Plans | ||
| HomeWorks Tri-County Electric Cooperative | (0) |  (1) |  (2) | View Plans | ||
| Point Broadband | (0) | (2) | (14) | View Plans | ||
| T-Mobile Home Internet | (0) | (14) | (284) | View Plans | ||
| Verizon | (0) | (8) | (723) | View Plans | ||
| Frontier | (0) | (3) | (143) | View Plans | ||
| HughesNet | (0) |  (1) | (18) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| ISP Management | (0) | (0) | (0) | View Plans | ||
| CMS Internet | (0) | (0) | (0) | View Plans | ||
| Winn Telecom | (0) | (0) | (0) | View Plans |
Based on 100 reviews from Michigan internet customers, Spectrum is the best internet service provider for Shepherd residents. Spectrum was rated at an average of 3.04 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Michigan, with 4.00 out of 5 stars and 73.9% coverage in Shepherd.
At a national level, based on 3869 national reviews for any of the providers listed above, HomeWorks Tri-County Electric Cooperative is rated higher than any other provider, with a rating of 4.50 out of 5.
Which Providers are Available at my Home in Shepherd?
a different provider.
Internet Availability Key
Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Shepherd?
According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by Spectrum. On the other hand, based on data provided by the internet providers to the FCC, Spectrum and HomeWorks Tri-County Electric Cooperative should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Shepherd
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| HomeWorks Tri-County Electric Cooperative | 1,000 Mbps | ||
| Winn Telephone Company | 1,000 Mbps | ||
| Point Broadband | 1,000 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| CMS Internet | 1,000 Mbps | ||
| Verizon | 300 Mbps | ||
| ISP Management | 250 Mbps | ||
| Frontier Communications | 115 Mbps | ||
| EarthLink | 100 Mbps | ||
| AT&T | 100 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Shepherd
| ISP / Tech Type | Shepherd Speed | Michigan Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (1) | (24) | (924) | View Plans | ||
| Spectrum | (1) | (47) | (1738) | View Plans | ||
| Point Broadband | (0) | (2) | (14) | View Plans | ||
| T-Mobile Home Internet | (0) | (14) | (284) | View Plans | ||
| HomeWorks Tri-County Electric Cooperative | (0) | (1) | (2) | View Plans | ||
| Verizon | (0) | (8) | (723) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Frontier | (0) |  (3) | (143) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| ISP Management | (0) | (0) | (0) | View Plans | ||
| CMS Internet | (0) | (0) | (0) | View Plans | ||
| Winn Telecom | (0) | (0) | (0) | View Plans |
Based on data reported by Shepherd ISPs to the FCC, the fastest speeds in the city are available through Spectrum and HomeWorks Tri-County Electric Cooperative. These internet providers offer speeds up to 1,000 Mbps in Shepherd. Therefore, the average customer can get up to 1,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the city rated their satisfaction with internet speed highest with Spectrum. This indicates Spectrum reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Shepherd?
Michigan customers rate Spectrum as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Spectrum received a local rating of 4.00 out of 5, which is lower than the average across all internet providers in the country. AT&T is rated in second place for affordability by the company’s Shepherd customers with an average price rating of 4.00 out of 5.
The chart and graph below show how customers in Shepherd, Michigan, and the United States rated the affordability of their internet service.
Rated Affordability in Shepherd
| ISP / Tech Type | Shepherd Affordability | Michigan Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (1) | (24) | (924) | View Plans | ||
| Spectrum | (1) | (47) | (1738) | View Plans | ||
| HomeWorks Tri-County Electric Cooperative | (0) | (1) | (2) | View Plans | ||
| Point Broadband | (0) | (2) | (14) | View Plans | ||
| T-Mobile Home Internet | (0) | (14) | (284) | View Plans | ||
| Verizon | (0) | (8) | (723) | View Plans | ||
| Frontier | (0) | (3) | (143) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| ISP Management | (0) | (0) | (0) | View Plans | ||
| CMS Internet | (0) | (0) | (0) | View Plans | ||
| Winn Telecom | (0) | (0) | (0) | View Plans |
Shepherd Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Shepherd below, including the metrics used and how Shepherd compares to the rest of Michigan and nation.
| Metric
(hover for details)
|
Shepherd | Michigan | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Shepherd that have a Fiber internet connection available to their home. | 78.09% | 44.81% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 951 Mbps | 2,523 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Shepherd. | 7.5 | 6.5 | 6.8 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.5 | 2.5 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 5% | 12% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 95% | 95% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 83% | 90% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 58% | 72% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 58% | 73% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Shepherd ISP Report Card & Digital Connectivity Index
The ISP Report Card in Shepherd is B-, which is worse than other cities. The local demand for broadband internet connectivity in Shepherd is high with a score of 38 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Shepherd have done a poor job meeting the needs of its residents.
The Shepherd ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
83% of Shepherd households have an internet connection despite having 98.83% availability. 58% of households have fiber, cable, or DSL, 11% have satellite, 0% are still on dial-up, and 8% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 58% of households have a broadband connection such as fiber, cable or DSL available to their home, 58% subscribe to it. A low number of Shepherd residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Shepherd?
- ISP Report Card: B
- Digital Connectivity Index: 43 / 100
- ISP Report Card: C
- Digital Connectivity Index: 49 / 100
- ISP Report Card: C
- Digital Connectivity Index: 26 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 33 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 39 / 100
- ISP Report Card: C
- Digital Connectivity Index: 36 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 36 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 66 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 33 / 100
How Much Speed does a Shepherd Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Shepherd is 2.5, which is smaller than the Michigan average of 2.5 and smaller than the national average of 2.7. Shepherd's average household income is $58,997 which is lower than the Michigan average of $80,476 and lower than the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.
Shepherd also has 23% of its population enrolled in school between the 6th grade and college level, this is higher than the Michigan average of 15%. Additionally, 5% of residents work from home, which is lower than the 12% of residents in Michigan who work from home. This and other factors you can see above show us that the community of Shepherd has a low need for internet connectivity and speeds.
Compared to the rest of the country, Shepherd households are more technology-engaged. 95% of households have some sort of computing device, 83% have desktops or laptops in the home, and 92% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Shepherd?
CMS Internet Fiber in Shepherd, MI
Availability:
56.4%
Customer Rating:
(0)
Avg. Download Speed
1,000 Mbps
CMS Internet offers Fiber service to 56.4% of Shepherd homes. Across the city, CMS Internet Fiber has speeds up to 1,000 Mbps
Winn Telecom Fiber in Shepherd, MI
Availability:
45.8%
Customer Rating:
(0)
Avg. Download Speed
1,000 Mbps
Winn Telephone Company offers Fiber service to 45.8% of Shepherd homes. Across the city, Winn Telecom Fiber has speeds up to 1,000 Mbps
HomeWorks Tri-County Electric Cooperative Fiber in Shepherd, MI
Availability:
18.4%
Customer Rating:
(2)
Avg. Download Speed
1,000 Mbps
HomeWorks Tri-County Electric Cooperative offers Fiber service to 18.4% of Shepherd homes. Across the city, HomeWorks Tri-County Electric Cooperative Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Point Broadband Fiber in Shepherd, MI
Availability:
12.7%
Customer Rating:
(13)
Avg. Download Speed
1,000 Mbps
Point Broadband offers Fiber service to 12.7% of Shepherd homes. Across the city, Point Broadband Fiber has speeds up to 1,000 Mbps
Spectrum Fiber in Shepherd, MI
Availability:
8.3%
Customer Rating:
(203)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 8.3% of Shepherd homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in Shepherd?
Spectrum Cable in Shepherd, MI
Availability:
74.4%
Customer Rating:
(1,618)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 74.4% of Shepherd homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Shepherd?
Frontier DSL in Shepherd, MI
Availability:
59.8%
Customer Rating:
(46)
Avg. Download Speed
28 Mbps
Frontier Communications offers DSL service to 59.8% of Shepherd homes. Across the city, Frontier DSL is the only type of service available from the company, with speeds up to 28 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 1.8 Mbps throughout the city.
Winn Telecom DSL in Shepherd, MI
Availability:
2.3%
Customer Rating:
(0)
Avg. Download Speed
10 Mbps
Winn Telephone Company offers DSL service to 2.3% of Shepherd homes. Across the city, Winn Telecom DSL has speeds up to 10 Mbps
EarthLink DSL in Shepherd, MI
Availability:
1.9%
Customer Rating:
(4)
Avg. Download Speed
83 Mbps
EarthLink offers DSL service to 1.9% of Shepherd homes. Across the city, EarthLink DSL has speeds up to 83 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 16 Mbps throughout the city. EarthLink DSL is rated the same as other types of internet service available in Shepherd from EarthLink in terms of customer satisfaction.
AT&T DSL in Shepherd, MI
Availability:
1.9%
Customer Rating:
(304)
Avg. Download Speed
83 Mbps
AT&T offers DSL service to 1.9% of Shepherd homes. Across the city, AT&T DSL has speeds up to 83 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 16 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Shepherd from AT&T in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Shepherd?
T-Mobile Home Internet Fixed Wireless in Shepherd, MI
Availability:
89.8%
Customer Rating:
(0)
Avg. Download Speed
57 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 89.8% of Shepherd homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 57 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 10 Mbps throughout the city.
CMS Internet Fixed Wireless in Shepherd, MI
Availability:
79.8%
Customer Rating:
(0)
Avg. Download Speed
194 Mbps
CMS Internet offers Fixed Wireless service to 79.8% of Shepherd homes. Across the city, CMS Internet Fixed Wireless has speeds up to 194 Mbps, with speeds from 100 Mpbs up to 200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 200, with an average of 112 Mbps throughout the city.
Point Broadband Fixed Wireless in Shepherd, MI
Availability:
77.4%
Customer Rating:
(0)
Avg. Download Speed
50 Mbps
Point Broadband offers Fixed Wireless service to 77.4% of Shepherd homes. Across the city, Point Broadband Fixed Wireless has speeds up to 50 Mbps
EarthLink Fixed Wireless in Shepherd, MI
Availability:
73.5%
Customer Rating:
(0)
Avg. Download Speed
73 Mbps
EarthLink offers Fixed Wireless service to 73.5% of Shepherd homes. Across the city, EarthLink Fixed Wireless has speeds up to 73 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 14 Mbps throughout the city.
AT&T Fixed Wireless in Shepherd, MI
Availability:
73.5%
Customer Rating:
(0)
Avg. Download Speed
73 Mbps
AT&T offers Fixed Wireless service to 73.5% of Shepherd homes. Across the city, AT&T Fixed Wireless has speeds up to 73 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 14 Mbps throughout the city.
Verizon Fixed Wireless in Shepherd, MI
Availability:
51.3%
Customer Rating:
(0)
Avg. Download Speed
300 Mbps
Verizon offers Fixed Wireless service to 51.3% of Shepherd homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps
ISP Management Fixed Wireless in Shepherd, MI
Availability:
15.4%
Customer Rating:
(0)
Avg. Download Speed
49 Mbps
ISP Management offers Fixed Wireless service to 15.4% of Shepherd homes. Across the city, ISP Management Fixed Wireless is the only type of service available from the company, with speeds up to 49 Mbps, with speeds from 10 Mpbs up to 250 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 250, with an average of 25 Mbps throughout the city.
Which ISP Should You Choose in Shepherd?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Shepherd is Spectrum.
- The fastest internet provider should be Spectrum and HomeWorks Tri-County Electric Cooperative. Considering speed for the money and reliability in speeds, Spectrum may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Shepherd is Spectrum.
- Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Shepherd, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Shepherd compare to other cities with a similar population?
To see how Shepherd stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Shepherd's B- ISP Report Card and 38 / 100 Digital Connectivity Index.
- ISP Report Card: A-
- Digital Connectivity Index: 60 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 88 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 72 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 96 / 100
- ISP Report Card: C
- Digital Connectivity Index: 63 / 100
- ISP Report Card: B
- Digital Connectivity Index: 78 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 72 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 38 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 33 / 100