Best Internet Providers in Shepherd, TX
All 5 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Shepherd, TX
Shepherd has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Shepherd.
Ranks compare Shepherd with the 15,682 US towns of 1,000 to 9,999 people, the tiers of our fastest-cities rankings.
The Best Internet in Shepherd, TX at a Glance
Shepherd Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Optimum
Connection
Customer Rating
Cable
EarthLink
Connection
Customer Rating
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
DSL
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Shepherd ratings may vary and are shown below.
Who is the Best Internet Provider in Shepherd, TX?
T-Mobile Home Internet is the best internet provider in Shepherd based on Texas customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Shepherd, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 81.79% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Shepherd?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
How Shepherd Compares to Places Its Size
Shepherd's report card score is in the bottom 5% and its connectivity index is in the bottom 40%.
| Measure | Shepherd | Rank among US towns of 1,000 to 9,999 people | San Jacinto County | Texas | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 22.4% | bottom 22% | 71.3% | 82.8% | 71.5% | 1,056 places at 100.0% |
| Average top speed | 569 Mbps | bottom 7% | 1,431 Mbps | 4,265 Mbps | 3,486 Mbps | Collegedale, TN and Lakesite, TN and 2 more (25,000 Mbps) |
| Providers at a typical address | 2.7 | bottom 5% | 3.8 | 8.1 | 7.1 | McLendon-Chisholm, TX (14.2) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.9 | top 11% | 2.7 | 2.8 | 2.7 | St. George, GA (6.2) |
| Workers who work from home | 10% | top 46% | 9% | 15% | 15% | Indian Springs, NV (76%) |
| Homes with a computer, tablet or phone | 97% | top 19% | 95% | 96% | 96% | 515 places at 100% |
| Homes with internet | 84% | bottom 28% | 86% | 92% | 91% | 115 places at 100% |
| Homes on fiber, cable or DSL | 44% | bottom 11% | 49% | 74% | 76% | Bunkerville, NV and Fort Myer, VA and 3 more (100%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 56% | bottom 7% | 67% | 80% | 81% | 12 places at 100% |
| Median household income | $77,960 | top 44% | $67,788 | $92,311 | $93,246 | 16 places at $250,001 |
| Residents in school (6th grade to college) | 15% | top 24% | 12% | 17% | 16% | University Park, PA (95%) |
Fiber reaches 22.4% of homes in Shepherd, against 71.3% across San Jacinto County and 82.8% across Texas. Households in Shepherd are larger than the US average (2.9 people against 2.7); 10% of workers work from home (US 15%); and the median household income is $77,960 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Shepherd
Which Fiber Internet Providers are Available in Shepherd?
Eastex Telephone Cooperative Fiber in Shepherd, TX
Availability:
22.4%
Customer Rating:
(1)
Avg. Download Speed
1,000 Mbps
Eastex Telephone Cooperative offers Fiber service to 22.4% of Shepherd homes. Across the city, Eastex Telephone Cooperative Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Shepherd?
T-Mobile Home Internet Fixed Wireless in Shepherd, TX
Availability:
81.8%
Customer Rating:
(342)
Avg. Download Speed
80 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 81.8% of Shepherd homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 80 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 15 Mbps throughout the city.
EarthLink Fixed Wireless in Shepherd, TX
Availability:
23.7%
Customer Rating:
(4)
Avg. Download Speed
54 Mbps
EarthLink offers Fixed Wireless service to 23.7% of Shepherd homes. Across the city, EarthLink Fixed Wireless has speeds up to 54 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 9.8 Mbps throughout the city.
AT&T Fixed Wireless in Shepherd, TX
Availability:
23.7%
Customer Rating:
(205)
Avg. Download Speed
54 Mbps
AT&T offers Fixed Wireless service to 23.7% of Shepherd homes. Across the city, AT&T Fixed Wireless has speeds up to 54 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 9.8 Mbps throughout the city.
Which Cable Internet Providers are Available in Shepherd?
Optimum Cable in Shepherd, TX
Availability:
72.4%
Customer Rating:
(223)
Avg. Download Speed
500 Mbps
Optimum offers Cable service to 72.4% of Shepherd homes. Across the city, Optimum Cable is the only type of service available from the company, with speeds up to 500 Mbps
Which DSL Internet Providers are Available in Shepherd?
EarthLink DSL in Shepherd, TX
Availability:
16.6%
Customer Rating:
(5)
Avg. Download Speed
28 Mbps
EarthLink offers DSL service to 16.6% of Shepherd homes. Across the city, EarthLink DSL has speeds up to 28 Mbps, with speeds from 10 Mpbs up to 75 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 5.6 Mbps throughout the city. EarthLink DSL is rated higher than other types of internet service available in Shepherd from EarthLink in terms of customer satisfaction.
AT&T DSL in Shepherd, TX
Availability:
16.6%
Customer Rating:
(304)
Avg. Download Speed
28 Mbps
AT&T offers DSL service to 16.6% of Shepherd homes. Across the city, AT&T DSL has speeds up to 28 Mbps, with speeds from 10 Mpbs up to 75 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 5.6 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Shepherd from AT&T in terms of customer satisfaction.
Internet in Shepherd by Neighborhood and ZIP Code
Shepherd has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Shepherd
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Shepherd
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 77371 | 7,870 | 33.1% | 680 Mbps | 2.8 | D | 39/100 |
How Shepherd Compares to Nearby Places
The 10 places nearest to Shepherd that have their own pages are all within 14 miles. Among them, Urbana has the most homes with fiber (100.0%) and Evergreen the fewest (57.7%); Shepherd has 22.4%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Shepherd (this page) | 6,446 | 22.4% | 569 Mbps | 2.7 | D | 42/100 |
| Cleveland | 42,138 | 80.2% | 3,353 Mbps | 6.3 | B | 56/100 |
| Coldspring | 5,908 | 96.5% | 996 Mbps | 3 | C | 44/100 |
| Providence | 1,941 | 100.0% | 1,000 Mbps | 6.3 | B | 54/100 |
| Goodrich | 1,904 | 89.4% | 960 Mbps | 4.4 | C | 49/100 |
| Evergreen | 1,247 | 57.7% | 3,619 Mbps | 7.1 | B | 44/100 |
| Urbana | 1,167 | 100.0% | 1,000 Mbps | 3.5 | C+ | 27/100 |
| Dolen | 721 | 23.0% | 1,053 Mbps | 3.5 | D+ | 39/100 |
| North Cleveland | 418 | 100.0% | 4,376 Mbps | 9.3 | A | 56/100 |
| Ace | 366 | 96.2% | 1,000 Mbps | 2.5 | C | 33/100 |
| Romayor | 336 | 71.1% | 1,637 Mbps | 3.6 | C | 32/100 |
Who is the Fastest Internet Provider in Shepherd?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Optimum should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Shepherd
| AT&T | 5,000 |
|---|---|
| EarthLink | 5,000 |
| Eastex Telephone Cooperative | 1,000 |
| Optimum | 500 |
| T-Mobile Home Internet | 100 |
| Viasat | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Shepherd. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Shepherd Internet Providers
Based on 255 reviews from Texas internet customers, T-Mobile Home Internet is the best internet service provider for Shepherd residents. T-Mobile Home Internet was rated at an average of 3.97 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Texas, with 3.63 out of 5 stars and 25.6% coverage in Shepherd.
At a national level, based on 1688 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Shepherd Internet Providers
The table below shows average customer ratings from customers in Shepherd, Texas, and customers throughout the country.
| ISP / Tech Type | Shepherd Overall | Texas Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet |  (0) | (29) | (342) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Eastex Telephone Cooperative | (0) | (1) | (1) | View Plans | ||
| AT&T | (0) | (184) | (1051) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| Optimum | (0) | (40) | (279) | View Plans | ||
| HughesNet | (0) |  (4) |  (25) | View Plans |
Customer Ratings for Internet Provider Speeds in Shepherd
Based on data reported by Shepherd ISPs to the FCC, the fastest speeds in the city are available through Optimum. The company offers speeds up to 500 Mbps in Shepherd. Therefore, the average customer can get up to 500 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Shepherd Speed | Texas Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (29) | (342) | View Plans | ||
| AT&T | (0) | (184) | (1051) | View Plans | ||
| Optimum | (0) | (40) | (279) | View Plans | ||
| Eastex Telephone Cooperative | (0) | (1) | (1) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| HughesNet | (0) | (4) | (25) | View Plans |
Who is the Cheapest Internet Provider in Shepherd?
Of the providers in Shepherd, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Shepherd where enough of them have reviewed a provider, otherwise across Texas or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 3.97 out of 5 for price, which is similar to the average across all internet providers in the country. EarthLink is rated second for affordability, with an average price rating of 4.00 out of 5.
The table below shows how customers in Shepherd, Texas, and the United States rated the affordability of their internet service.
Rated Affordability in Shepherd
| ISP / Tech Type | Shepherd Affordability | Texas Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (29) | (342) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Eastex Telephone Cooperative | (0) | (1) | (1) | View Plans | ||
| AT&T | (0) | (184) | (1051) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| HughesNet | (0) | (4) | (25) | View Plans | ||
| Optimum | (0) | (40) | (279) | View Plans |
Customer Reviews for Internet Service Providers in Texas
Customer Reviews
Mike M
Spectrum Cable
November 10, 2026 Frequent outages for extended periods of time. Bastrop, Texas is not serviced well.
Evelyn O.
Optimum Cable
November 05, 2026 It's not the best in the world and they are way too high.
ISPReports User
Peoples Fiber
October 26, 2026 great service and great customer service
Glen M
Brazos Communications Fiber
October 06, 2026 Great
Paul West
Nortex Communications Fiber
October 06, 2026 Rate your provider
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Which ISP Should You Choose in Shepherd?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Shepherd is T-Mobile Home Internet.
- The fastest internet provider should be Optimum. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Shepherd is T-Mobile Home Internet.
- Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Shepherd, available to 81.8% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.