5 Best Internet Providers in Shepherd, TX

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Shepherd, TX for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Shepherd ratings may vary and are shown below.

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Who is the Best Internet Provider in Shepherd, TX?

Eastex Telephone Cooperative is the highest-rated internet provider in Shepherd based on 231 Texas customer reviews, and Eastex Telephone Cooperative has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above. The chart and table below show average customer ratings from customers in Shepherd, Texas, and customers throughout the country.

Top Rated Internet Providers in Shepherd

Local, State, and National Ratings for all Shepherd Internet Providers

Based on 231 reviews from Texas internet customers, Eastex Telephone Cooperative is the best internet service provider for Shepherd residents. Eastex Telephone Cooperative was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. EarthLink wins for second-place in Texas, with 4.00 out of 5 stars and 26.3% coverage in Shepherd.

At a national level, based on 1496 national reviews for any of the providers listed above, Eastex Telephone Cooperative is rated higher than any other provider, with a rating of 4.00 out of 5.

Who is the Fastest Internet Provider in Shepherd?

Based on both FCC data and unbiased customer ratings in Shepherd, the fastest internet in the city comes from Eastex Telephone Cooperative.

Data Reported to FCC by ISPs: Average Maximum Available in Shepherd

	ISP / Tech Type	Max Advertised Speed
	AT&T	5,000 Mbps
	EarthLink	5,000 Mbps
	Eastex Telephone Cooperative	1,000 Mbps
	Optimum	500 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Shepherd

Based on data reported by Shepherd ISPs to the FCC, the fastest speeds in the city are available through Eastex Telephone Cooperative. The company offers speeds up to 5,000 Mbps in Shepherd. Therefore, the average customer can get up to 1,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the city rated their satisfaction with internet speed highest with Eastex Telephone Cooperative. This indicates Eastex Telephone Cooperative reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Shepherd?

Texas customers rate Eastex Telephone Cooperative as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Eastex Telephone Cooperative received a local rating of 4.00 out of 5, which is lower than the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s Shepherd customers with an average price rating of 4.00 out of 5.

The chart and graph below show how customers in Shepherd, Texas, and the United States rated the affordability of their internet service.

Rated Affordability in Shepherd

Shepherd Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Shepherd below, including the metrics used and how Shepherd compares to the rest of Texas and nation.

Shepherd ISP Report Card: D

	Metric (hover for details)	Shepherd	Texas	USA
	Fiber Availability Percent The percentage of households in Shepherd that have a Fiber internet connection available to their home.	21.84%	78.37%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	566 Mbps	3,946 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Shepherd.	2.7	7.8	6.8

 

Shepherd Digital Connectivity Index: 37 / 100

	Metric (hover for details)	Shepherd	Texas	USA
	Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	3.2	2.8	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	4%	13%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	95%	96%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	85%	90%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	37%	73%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	39%	74%	76%

Shepherd ISP Report Card & Digital Connectivity Index

The ISP Report Card in Shepherd is D, which is much worse than other cities. The local demand for broadband internet connectivity in Shepherd is high with a score of 37 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Shepherd have done a poor job meeting the needs of its residents.

The Shepherd ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

85% of Shepherd households have an internet connection despite having 94.35% availability. 37% of households have fiber, cable, or DSL, 16% have satellite, 0% are still on dial-up, and 7% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 37% of households have a broadband connection such as fiber, cable or DSL available to their home, 39% subscribe to it. A very low number of Shepherd residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Shepherd?

How Much Speed does a Shepherd Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Shepherd is 3.2, which is larger than the Texas average of 2.8 and larger than the national average of 2.7. Shepherd's average household income is $77,522 which is about average for the Texas average of $89,715 and higher than the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.

Shepherd also has 15% of its population enrolled in school between the 6th grade and college level, this is lower than the Texas average of 17%. Additionally, 4% of residents work from home, which is lower than the 13% of residents in Texas who work from home. This and other factors you can see above show us that the community of Shepherd has a low need for internet connectivity and speeds.

Compared to the rest of the country, Shepherd households are more technology-engaged. 95% of households have some sort of computing device, 69% have desktops or laptops in the home, and 91% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Shepherd?

Which Cable Internet Providers are Available in Shepherd?

Which DSL Internet Providers are Available in Shepherd?

Which Fixed Wireless and LTE Internet Providers are Available in Shepherd?

Which ISP Should You Choose in Shepherd?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Shepherd is Eastex Telephone Cooperative.
• The fastest internet provider should be Eastex Telephone Cooperative. Considering speed for the money and reliability in speeds, Eastex Telephone Cooperative may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Shepherd is Eastex Telephone Cooperative.
• Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Shepherd, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Shepherd compare to other cities with a similar population?

To see how Shepherd stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Shepherd's D ISP Report Card and 37 / 100 Digital Connectivity Index.