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8 Best Internet Providers in Shirland, IL

Find internet availability by address in Shirland, IL

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Shirland ISP Report Card | Business Internet in Shirland

Shirland ISP Report at a Glance
ISP grade Shirland ISP Report Card D-
Average speed Download Speed for Most Households 92 Mbps
ISP count Number of Internet Service Providers 8
Customer review count Real Shirland Customer Ratings 0

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Data update information▼

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Shirland has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Shirland.

Shirland overview

▼

Shirland has 8 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Shirland.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Frontier

Frontier logo

Availability:

26.2%

Customer Rating:

3.4 of 5 stars

(169)

View Plans

1-866-557-9907 Price: Starting at $44.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Shirland.

Max Download Speed InfoCalculated from the maximum speeds available to most Shirland residents, weighted by block population.

Customer Rating

DSL

26.2%

10 Mbps

10 Mbps

DSL: 2.6 of 5 stars

(57)

Spectrum

Spectrum logo

Availability:

2.8%

Customer Rating:

3.3 of 5 stars

(1881)

View Plans

1-877-411-1381 Price: $30.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Shirland.

Max Download Speed InfoCalculated from the maximum speeds available to most Shirland residents, weighted by block population.

Customer Rating

Cable

2.8%

1,000 Mbps

1,000 Mbps

Cable: 3.3 of 5 stars

(1681)

EarthLink

EarthLink logo

Availability:

83.9%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Shirland.

Max Download Speed InfoCalculated from the maximum speeds available to most Shirland residents, weighted by block population.

Customer Rating

Fixed Wireless

83.9%

26 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

94.2%

Customer Rating:

4.0 of 5 stars

(322)

View Plans

1-833-601-2935 Price: Starting at $45.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Shirland.

Max Download Speed InfoCalculated from the maximum speeds available to most Shirland residents, weighted by block population.

Customer Rating

Fixed Wireless

94.2%

25 Mbps

25 Mbps

Wireless: 4.0 of 5 stars

(322)

Above are the top 4 providers in Shirland, IL for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

AT&T

AT&T logo

Availability:

83.9%

Customer Rating:

3.6 of 5 stars

(1007)

View Plans

1-877-610-1219 Price: Starting at $40.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Shirland.

Max Download Speed InfoCalculated from the maximum speeds available to most Shirland residents, weighted by block population.

Customer Rating

Fixed Wireless

83.9%

26 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(196)

Rise Broadband

Rise Broadband logo

Availability:

70.6%

Customer Rating:

2.9 of 5 stars

(18)

View Plans

1-855-477-2095 Price: Starting at $29.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Shirland.

Max Download Speed InfoCalculated from the maximum speeds available to most Shirland residents, weighted by block population.

Customer Rating

Fixed Wireless

70.6%

36 Mbps

50 Mbps

Wireless: 2.8 of 5 stars

(15)

LiteWire

LiteWire logo

Availability:

49.5%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price: $40.95 - $65.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Shirland.

Max Download Speed InfoCalculated from the maximum speeds available to most Shirland residents, weighted by block population.

Customer Rating

Fixed Wireless

49.5%

100 Mbps

100 Mbps

Wireless: 0.0 of 5 stars

(0)

Verizon

Verizon logo

Availability:

25.0%

Customer Rating:

3.8 of 5 stars

(783)

View Plans

1-833-213-7018 Price: Starting at $49.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Shirland.

Max Download Speed InfoCalculated from the maximum speeds available to most Shirland residents, weighted by block population.

Customer Rating

Fixed Wireless

25.0%

25 Mbps

25 Mbps

Wireless: 3.6 of 5 stars

(350)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Shirland residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

4.0 of 5 stars

(58)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Shirland ratings may vary and are shown below.

Who is the Best Internet Provider in Shirland, IL?

T-Mobile Home Internet is the best internet provider in Shirland based on Illinois customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Shirland, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 94.21% of the city.

The chart and table below show average customer ratings from customers in Shirland, Illinois, and customers throughout the country.

Top Rated Internet Providers in Shirland

Verizon4.003.77
T-Mobile Home Internet4.004.04
Rise Broadband4.002.89
AT&T3.543.64
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Shirland Internet Providers

ISP / Tech TypeShirland OverallIllinois OverallNational OverallFor Service
Verizon (0) (9) (783)View Plans
T-Mobile Home Internet (0) (17) (322)View Plans
Rise Broadband (0) (1) (18)View Plans
AT&T (0) (50) (1007)View Plans
Frontier (0) (5) (169)View Plans
Spectrum (0) (15) (1881)View Plans
Viasat (0) (1) (12)View Plans
EarthLink (0) (0) (15)View Plans
HughesNet (0) (0) (24)View Plans
LiteWire (0) (0) (0)View Plans

Based on 97 reviews from Illinois internet customers, T-Mobile Home Internet is the best internet service provider for Shirland residents. T-Mobile Home Internet was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in Illinois, with 4.00 out of 5 stars and 25.0% coverage in Shirland.

At a national level, based on 4195 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Which Providers are Available at my Home in Shirland?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

Shirland, IL map of internet availability

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Shirland?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Spectrum should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Shirland

Max Advertised Speed in Shirland, IL

Spectrum1,000 Mbps
AT&T100 Mbps
EarthLink100 Mbps
LiteWire100 Mbps
Rise Broadband50 Mbps
T-Mobile Home Internet25 Mbps
Verizon25 Mbps
Frontier10 Mbps

ISP / Tech TypeMax Advertised Speed
Spectrum1,000 Mbps
LiteWire100 Mbps
AT&T100 Mbps
EarthLink100 Mbps
Viasat100 Mbps
Rise Broadband50 Mbps
Verizon25 Mbps
HughesNet25 Mbps
T-Mobile Home Internet25 Mbps
Frontier Communications10 Mbps

Customer Ratings for Internet Provider Speeds in Shirland

Verizon3.673.98
T-Mobile Home Internet3.883.96
Frontier3.403.59
Spectrum3.473.61
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeShirland SpeedIllinois SpeedNational SpeedFor Service
Verizon (0) (9) (783)View Plans
T-Mobile Home Internet (0) (17) (322)View Plans
Frontier (0) (5) (169)View Plans
Spectrum (0) (15) (1881)View Plans
AT&T (0) (50) (1007)View Plans
Rise Broadband (0) (1) (18)View Plans
Viasat (0) (1) (12)View Plans
EarthLink (0) (0) (15)View Plans
HughesNet (0) (0) (24)View Plans
LiteWire (0) (0) (0)View Plans

Based on data reported by Shirland ISPs to the FCC, the fastest speeds in the city are available through Spectrum. The company offers speeds up to 1,000 Mbps in Shirland. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the city rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Shirland?

Illinois customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 3.82 out of 5, which is similar to the average across all internet providers in the country. Verizon is rated in second place for affordability by the company’s Shirland customers with an average price rating of 4.00 out of 5.

The chart and graph below show how customers in Shirland, Illinois, and the United States rated the affordability of their internet service.

Rated Affordability in Shirland

Verizon4.003.45
T-Mobile Home Internet3.824.09
Frontier3.403.28
AT&T3.423.45
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeShirland AffordabilityIllinois AffordabilityNational AffordabilityFor Service
Verizon (0) (9) (783)View Plans
T-Mobile Home Internet (0) (17) (322)View Plans
Frontier (0) (5) (169)View Plans
AT&T (0) (50) (1007)View Plans
Spectrum (0) (15) (1881)View Plans
Rise Broadband (0) (1) (18)View Plans
Viasat (0) (1) (12)View Plans
EarthLink (0) (0) (15)View Plans
HughesNet (0) (0) (24)View Plans
LiteWire (0) (0) (0)View Plans

Shirland Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Shirland below, including the metrics used and how Shirland compares to the rest of Illinois and nation.

Shirland ISP Report Card: D-
Metric

(hover for details)
Shirland Illinois USA
0.00% 47.62% 71.53%
92 Mbps 3,187 Mbps 3,583 Mbps
4.4 7.3 7.1

 

Shirland Digital Connectivity Index: 23 / 100
Metric

(hover for details)
Shirland Illinois USA
2.4 2.6 2.7
10% 16% 15%
90% 95% 96%
81% 91% 91%
32% 75% 76%
32% 76% 77%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Shirland ISP Report Card & Digital Connectivity Index

The ISP Report Card in Shirland is D-, which is much worse than other cities. The local demand for broadband internet connectivity in Shirland is high with a score of 23 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Shirland have done a poor job meeting the needs of its residents.

The Shirland ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

81% of Shirland households have an internet connection despite having 100.00% availability. 32% of households have fiber, cable, or DSL, 23% have satellite, 1% are still on dial-up, and 0% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 32% of households have a broadband connection such as fiber, cable or DSL available to their home, 32% subscribe to it. A very low number of Shirland residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Shirland?

Newark, WI

  • ISP Report Card: B
  • Digital Connectivity Index: 39 / 100
Christilla Heights, WI

  • ISP Report Card: C
  • Digital Connectivity Index: 56 / 100
Shopiere, WI

  • ISP Report Card: B
  • Digital Connectivity Index: 41 / 100

Rockton, IL

  • ISP Report Card: B+
  • Digital Connectivity Index: 68 / 100
Durand, IL

  • ISP Report Card: C+
  • Digital Connectivity Index: 38 / 100
South Beloit, IL

  • ISP Report Card: C+
  • Digital Connectivity Index: 57 / 100

Beloit, WI

  • ISP Report Card: B-
  • Digital Connectivity Index: 56 / 100
Lake Summerset, IL

  • ISP Report Card: D+
  • Digital Connectivity Index: 30 / 100
Roscoe, IL

  • ISP Report Card: B
  • Digital Connectivity Index: 78 / 100

How Much Speed does a Shirland Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Shirland is 2.4, which is smaller than the Illinois average of 2.6 and smaller than the national average of 2.7. Shirland’s average household income is $97,414 which is higher than the Illinois average of $95,616 and higher than the national average of $93,246. Homes with fewer people living in them and with higher incomes tend to indicate a fairly average device usage pattern.

Shirland also has 14% of its population enrolled in school between the 6th grade and college level, this is lower than the Illinois average of 16%. Additionally, 10% of residents work from home, which is lower than the 16% of residents in Illinois who work from home. This and other factors you can see above show us that the community of Shirland has a very low need for internet connectivity and speeds.

Compared to the rest of the country, Shirland households are more technology-disengaged. 90% of households have some sort of computing device, 79% have desktops or laptops in the home, and 88% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Shirland?

According to the most recently submitted data by internet service providers to the FCC, there are currently no fiber providers available in Shirland, IL.

Which Cable Internet Providers are Available in Shirland?

Spectrum Cable in Shirland, IL

Spectrum logo

Availability:

2.8%

Customer Rating:

3.3 of 5 stars

(1681)

Avg. Download Speed

1,000 Mbps

Spectrum offers Cable service to 2.8% of Shirland homes. Across the city, Spectrum Cable is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 50 and as high as 1,000, with an average of 546 Mbps throughout the city. Spectrum Cable is rated higher than other types of internet service available in Shirland from Spectrum in terms of customer satisfaction.

Which DSL Internet Providers are Available in Shirland?

Frontier DSL in Shirland, IL

Frontier logo

Availability:

26.2%

Customer Rating:

2.6 of 5 stars

(57)

Avg. Download Speed

10 Mbps

Frontier Communications offers DSL service to 26.2% of Shirland homes. Across the city, Frontier DSL is the only type of service available from the company, with speeds up to 10 Mbps, with speeds from 10 Mpbs up to 10 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 1.0, with an average of 1.0 Mbps throughout the city. Frontier DSL is rated higher than other types of internet service available in Shirland from Frontier in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Shirland?

T-Mobile Home Internet Fixed Wireless in Shirland, IL

T-Mobile Home Internet logo

Availability:

94.2%

Customer Rating:

4.0 of 5 stars

(322)

Avg. Download Speed

25 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 94.2% of Shirland homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Shirland from T-Mobile Home Internet in terms of customer satisfaction.

EarthLink Fixed Wireless in Shirland, IL

EarthLink logo

Availability:

83.9%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

26 Mbps

EarthLink offers Fixed Wireless service to 83.9% of Shirland homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 26 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.3 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in Shirland from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Shirland, IL

AT&T logo

Availability:

83.9%

Customer Rating:

3.6 of 5 stars

(196)

Avg. Download Speed

26 Mbps

AT&T offers Fixed Wireless service to 83.9% of Shirland homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 26 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.3 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in Shirland from AT&T in terms of customer satisfaction.

Rise Broadband Fixed Wireless in Shirland, IL

Rise Broadband logo

Availability:

70.6%

Customer Rating:

2.8 of 5 stars

(15)

Avg. Download Speed

36 Mbps

Rise Broadband offers Fixed Wireless service to 70.6% of Shirland homes. Across the city, Rise Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 36 Mbps, with speeds from 25 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 10, with an average of 7.3 Mbps throughout the city. Rise Broadband Fixed Wireless is rated other types of internet service available in Shirland from Rise Broadband in terms of customer satisfaction.

LiteWire Fixed Wireless in Shirland, IL

LiteWire logo

Availability:

49.5%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

100 Mbps

LiteWire offers Fixed Wireless service to 49.5% of Shirland homes. Across the city, LiteWire Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps, with speeds from 100 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 25 and as high as 25, with an average of 25 Mbps throughout the city. LiteWire Fixed Wireless is rated other types of internet service available in Shirland from LiteWire in terms of customer satisfaction.

Verizon Fixed Wireless in Shirland, IL

Verizon logo

Availability:

25.0%

Customer Rating:

3.6 of 5 stars

(350)

Avg. Download Speed

25 Mbps

Verizon offers Fixed Wireless service to 25.0% of Shirland homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 6.0, with an average of 6.0 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in Shirland from Verizon in terms of customer satisfaction.

Which ISP Should You Choose in Shirland?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Shirland is T-Mobile Home Internet.
  • The fastest internet provider should be Spectrum. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Shirland is T-Mobile Home Internet.
  • Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Shirland, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does Shirland compare to other cities with a similar population?

To see how Shirland stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Shirland’s D- ISP Report Card and 23 / 100 Digital Connectivity Index.

Clinton, MN

  • ISP Report Card: D+
  • Digital Connectivity Index: 64 / 100
Cusick, WA

  • ISP Report Card: D
  • Digital Connectivity Index: 30 / 100
Cross Plains, IN

  • ISP Report Card: B-
  • Digital Connectivity Index: 37 / 100

Crockett, MS

  • ISP Report Card: B+
  • Digital Connectivity Index: 28 / 100
Coy, MO

  • ISP Report Card: C+
  • Digital Connectivity Index: 52 / 100
Coram, MT

  • ISP Report Card: D
  • Digital Connectivity Index: 38 / 100

Constableville, NY

  • ISP Report Card: C-
  • Digital Connectivity Index: 49 / 100
Condon, OR

  • ISP Report Card: C-
  • Digital Connectivity Index: 27 / 100
Compton, MD

  • ISP Report Card: D
  • Digital Connectivity Index: 84 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Illinois

Customer Reviews

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Dedra W

Wabash Communications Fiber

September 24, 2026

Since this is not published for the area of Effingham, since the beginning of September service on screen of our T.V. has been the upmost intolerant, we are unable to watch or hear any shows we are trying to watch. We are tired of calling them, we just expect great service that we are paying a premium for their services.

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Gary W

Wabash Communications Fiber

September 24, 2026

I DVR most of my future time and I have to say in the last few weeks September 13 to present 23 this has been upmost terrible !!!!!!!!!!! There are very few shows I can watch without a blurred screen and audio is at most non identify. Why do we pay for things in society that we don’t get great service ?? The crazy of all this I can watch most of what I want from other outlets without the hassle , why. Wake up if you want to keep me as a customer !!!!!! It seems many companies are taking advantage of the hard working people that just want a simple pastime.

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ISPReports User

Zentro

September 17, 2026

Worst ISP ever. Consistently horrible speeds, constant drops in connection, and endless wait times when calling for customer service. They let me pay an extra $30/mo for 7 months for the 1000mbps plan, just to find out (because I suggested it) that the building was not equipped to handle that type of speed. 30 unit building and I can't get 1000mbps?

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Hitesh Patel

Astound Broadband

July 29, 2026

this is worst compant when it comes to customer service.new customer called me yesterday to confirm my install today betweem 8 and 12 at 11.08 got a call he is on his way.at 12.30 no show i called to find out and was told they wii call me in 30 min NO CALL called back and they lied that the tech could not get in the property.we dont have any gates in our sub division,its 1.30 and they now telling me to wait 30 min for someone to call me.i say good luck with this call back.

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ISPReports User

ProTek Communications Fiber

July 08, 2026
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