6 Best Internet Providers in Short Gap, WV
Find internet availability by address in Short Gap, WV
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| Short Gap ISP Report Card | C+ | |
| Download Speed for Most Households | 1,356 Mbps | |
| Number of Internet Service Providers | 6 | |
| Real Short Gap Customer Ratings | 0 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Short Gap has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Short Gap.
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Short Gap has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Short Gap.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Frontier
Connection
Customer Rating
Fiber
DSL
Atlantic Broadband
Connection
Customer Rating
Cable
XFINITY
Connection
Customer Rating
Fiber
Cable
US Cellular
Connection
Customer Rating
Fixed Wireless
Above are the top 4 providers in Short Gap, WV for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Short Gap ratings may vary and are shown below.
Who is the Best Internet Provider in Short Gap, WV?
T-Mobile Home Internet is the best internet provider in Short Gap based on West Virginia customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Short Gap, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 96.96% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
The chart and table below show average customer ratings from customers in Short Gap, West Virginia, and customers throughout the country.
Top Rated Internet Providers in Short Gap
Local, State, and National Ratings for all Short Gap Internet Providers
| ISP / Tech Type | Short Gap Overall | West Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (1) | (284) | View Plans | ||
| Atlantic Broadband | (0) | (2) | (63) | View Plans | ||
| XFINITY | (0) | (17) | (2164) | View Plans | ||
| Frontier | (0) | (8) | (143) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| US Cellular | (0) | (0) | (15) | View Plans | ||
| SkyPacket Networks | (0) | (0) | (1) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Based on 29 reviews from West Virginia internet customers, T-Mobile Home Internet is the best internet service provider for Short Gap residents. T-Mobile Home Internet was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. Atlantic Broadband wins for second-place in West Virginia, with 4.00 out of 5 stars and 86.4% coverage in Short Gap.
At a national level, based on 2699 national reviews for any of the providers listed above, SkyPacket Networks is rated higher than any other provider, with a rating of 2.00 out of 5.
Which Providers are Available at my Home in Short Gap?
a different provider.

Internet Availability Key
Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Short Gap?
According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by Atlantic Broadband. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Short Gap
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Frontier Communications | 7,000 Mbps | ||
| XFINITY from Comcast | 2,000 Mbps | ||
| Atlantic Broadband | 1,000 Mbps | ||
| SkyPacket Networks | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| T-Mobile Home Internet | 25 Mbps | ||
| US Cellular | 25 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Short Gap
| ISP / Tech Type | Short Gap Speed | West Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (1) | (284) | View Plans | ||
| Atlantic Broadband | (0) | (2) | (63) | View Plans | ||
| XFINITY | (0) | (17) | (2164) | View Plans | ||
| Frontier | (0) | (8) | (143) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| US Cellular | (0) | (0) | (15) | View Plans | ||
| SkyPacket Networks | (0) | (0) | (1) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Based on data reported by Short Gap ISPs to the FCC, the fastest speeds in the city are available through XFINITY from Comcast. The company offers speeds up to 7,000 Mbps in Short Gap. Therefore, the average customer can get up to 1,294 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the city rated their satisfaction with internet speed highest with Atlantic Broadband. This indicates Atlantic Broadband reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Short Gap?
West Virginia customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet received a local rating of 5.00 out of 5, which is higher than the average across all internet providers in the country. Atlantic Broadband is rated in second place for affordability by the company’s Short Gap customers with an average price rating of 3.50 out of 5.
The chart and graph below show how customers in Short Gap, West Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in Short Gap
| ISP / Tech Type | Short Gap Affordability | West Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (1) | (284) | View Plans | ||
| Atlantic Broadband | (0) | (2) | (63) | View Plans | ||
| XFINITY | (0) | (17) | (2164) | View Plans | ||
| Frontier | (0) | (8) | (143) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| SkyPacket Networks | (0) | (0) | (1) | View Plans | ||
| US Cellular | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Short Gap Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Short Gap below, including the metrics used and how Short Gap compares to the rest of West Virginia and nation.
| Metric
(hover for details)
|
Short Gap | West Virginia | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Short Gap that have a Fiber internet connection available to their home. | 33.96% | 54.33% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 1,356 Mbps | 3,623 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Short Gap. | 5.3 | 5.5 | 6.8 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.3 | 2.5 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 6% | 9% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 93% | 90% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 91% | 85% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 71% | 69% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 71% | 71% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Short Gap ISP Report Card & Digital Connectivity Index
The ISP Report Card in Short Gap is C+, which is better than other cities. The local demand for broadband internet connectivity in Short Gap is high with a score of 49 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Short Gap have done a average job meeting the needs of its residents.
The Short Gap ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
91% of Short Gap households have an internet connection despite having 100.00% availability. 71% of households have fiber, cable, or DSL, 3% have satellite, 0% are still on dial-up, and 3% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 71% of households have a broadband connection such as fiber, cable or DSL available to their home, 71% subscribe to it. A large amount of Short Gap residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Short Gap?
- ISP Report Card: C-
- Digital Connectivity Index: 29 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 35 / 100
- ISP Report Card: C
- Digital Connectivity Index: 57 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 69 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 60 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 22 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 78 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 19 / 100
- ISP Report Card: C
- Digital Connectivity Index: 58 / 100
How Much Speed does a Short Gap Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Short Gap is 2.3, which is smaller than the West Virginia average of 2.5 and smaller than the national average of 2.7. Short Gap's average household income is $59,871 which is higher than the West Virginia average of $63,443 and lower than the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.
Short Gap also has 8% of its population enrolled in school between the 6th grade and college level, this is lower than the West Virginia average of 14%. Additionally, 6% of residents work from home, which is lower than the 9% of residents in West Virginia who work from home. This and other factors you can see above show us that the community of Short Gap has an average need for internet connectivity and speeds.
Compared to the rest of the country, Short Gap households are about average when it comes to technological engagement. 93% of households have some sort of computing device, 78% have desktops or laptops in the home, and 92% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Short Gap?
XFINITY Fiber in Short Gap, WV
XFINITY from Comcast offers Fiber service to 28.9% of Short Gap homes. Across the city, XFINITY Fiber has speeds up to 1,200 Mbps
Frontier Fiber in Short Gap, WV
Frontier Communications offers Fiber service to 5.0% of Short Gap homes. Across the city, Frontier Fiber has speeds up to 7,000 Mbps
Which Cable Internet Providers are Available in Short Gap?
Atlantic Broadband Cable in Short Gap, WV
Atlantic Broadband offers Cable service to 86.4% of Short Gap homes. Across the city, Atlantic Broadband Cable is the only type of service available from the company, with speeds up to 1,000 Mbps
XFINITY Cable in Short Gap, WV
XFINITY from Comcast offers Cable service to 28.0% of Short Gap homes. Across the city, XFINITY Cable has speeds up to 1,310 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 65 Mbps throughout the city. XFINITY Cable is rated about the same as other types of internet service available in Short Gap from XFINITY in terms of customer satisfaction.
Which DSL Internet Providers are Available in Short Gap?
Frontier DSL in Short Gap, WV
Frontier Communications offers DSL service to 91.8% of Short Gap homes. Across the city, Frontier DSL has speeds up to 51 Mbps, with speeds from 10 Mpbs up to 90 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 5.0, with an average of 3.1 Mbps throughout the city. Frontier DSL is rated lower than other types of internet service available in Short Gap from Frontier in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Short Gap?
US Cellular Fixed Wireless in Short Gap, WV
US Cellular offers Fixed Wireless service to 98.7% of Short Gap homes. Across the city, US Cellular Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city.
SkyPacket Networks Fixed Wireless in Short Gap, WV
SkyPacket Networks offers Fixed Wireless service to 98.2% of Short Gap homes. Across the city, SkyPacket Networks Fixed Wireless is the only type of service available from the company, with speeds up to 81 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 16 Mbps throughout the city.
T-Mobile Home Internet Fixed Wireless in Short Gap, WV
T-Mobile Home Internet offers Fixed Wireless service to 97.0% of Short Gap homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Which ISP Should You Choose in Short Gap?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Short Gap is T-Mobile Home Internet.
- The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, Atlantic Broadband may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Short Gap is T-Mobile Home Internet.
- Viasat, US Cellular, and HughesNet has the broadest coverage in Short Gap, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Short Gap compare to other cities with a similar population?
To see how Short Gap stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Short Gap's C+ ISP Report Card and 49 / 100 Digital Connectivity Index.
- ISP Report Card: D
- Digital Connectivity Index: 27 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 57 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 32 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 47 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 56 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 10 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 75 / 100
- ISP Report Card: C
- Digital Connectivity Index: 43 / 100
- ISP Report Card: B
- Digital Connectivity Index: 46 / 100