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Best Internet Providers in Short Gap, WV

All 6 providers, ranked by coverage, speed and customer ratings

Short Gap has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Short Gap.

This page reflects the most recent FCC update from October 19, 2026, based on the Broadband Data Collection as of December 31, 2025.

What changed
Homes with fiber31.7%Mineral County 40.0%bottom 35%
Average top speed1,356 MbpsMineral County 2,735 Mbpstop 30%
Providers64.5 at a typical addresstop 44%
Homes with internet88%Mineral County 89%top 39%
ISP Report CardC-score 36 of 100bottom 43%
Connectivity index46/100Mineral County 52/100top 38%

Ranks compare Short Gap with the 31,388 US places under 1,000 people, the tiers of our fastest-cities rankings.

The Best Internet in Short Gap, WV at a Glance

Top rankedSee the full rankingFirst in our Short Gap ranking by coverage, speed and customer ratings.See plans
FastestXFINITY from ComcastUp to 2,000 Mbps advertised to the FCCCompare speeds
Best ratedT-Mobile Home InternetRated 5.00 out of 5 by its customers, available to 93.56% of homesSee plans
Lowest priceSee prices by providerListed prices appear on each provider below.See plans

Short Gap Internet Providers, Ranked by Coverage, Speed and Customer Ratings

Breezeline

Breezeline logo

Availability:

90.3%

Customer Rating:

2.9 of 5 stars

(67)

View Plans

1-877-919-4813 Price: $20.00 - $40.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Short Gap.

Max Download Speed InfoCalculated from the maximum speeds available to most Short Gap residents, weighted by block population.

Customer Rating

Cable

90.3%

1,000 Mbps

1,000 Mbps

Cable: 2.9 of 5 stars

(62)

Frontier

Frontier logo

Availability:

91.8%

Customer Rating:

3.3 of 5 stars

(177)

View Plans

1-866-557-9907 Price: Starting at $44.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Short Gap.

Max Download Speed InfoCalculated from the maximum speeds available to most Short Gap residents, weighted by block population.

Customer Rating

Fiber

5.0%

7,000 Mbps

7,000 Mbps

Fiber: 3.6 of 5 stars

(119)

DSL

86.8%

55 Mbps

115 Mbps

DSL: 2.7 of 5 stars

(58)

XFINITY

XFINITY logo

Availability:

32.8%

Customer Rating:

3.4 of 5 stars

(2379)

View Plans

1-877-244-3013 Price: $45.00 - $119.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Short Gap.

Max Download Speed InfoCalculated from the maximum speeds available to most Short Gap residents, weighted by block population.

Customer Rating

Fiber

26.7%

1,200 Mbps

1,200 Mbps

Fiber: 3.5 of 5 stars

(300)

Cable

28.0%

1,310 Mbps

2,000 Mbps

Cable: 3.3 of 5 stars

(2077)

SkyPacket Networks

SkyPacket Networks logo

Availability:

98.2%

Customer Rating:

2.0 of 5 stars

(1)

View Plans

Price: $49.99 - $69.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Short Gap.

Max Download Speed InfoCalculated from the maximum speeds available to most Short Gap residents, weighted by block population.

Customer Rating

Fixed Wireless

98.2%

81 Mbps

100 Mbps

Wireless: 2.0 of 5 stars

(1)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

93.6%

Customer Rating:

4.0 of 5 stars

(342)

View Plans

1-833-601-2935 Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Short Gap.

Max Download Speed InfoCalculated from the maximum speeds available to most Short Gap residents, weighted by block population.

Customer Rating

Fixed Wireless

93.6%

25 Mbps

25 Mbps

Wireless: 4.0 of 5 stars

(342)

Verizon

Verizon logo

Availability:

21.9%

Customer Rating:

3.8 of 5 stars

(816)

View Plans

1-833-213-7018 Price: $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Short Gap.

Max Download Speed InfoCalculated from the maximum speeds available to most Short Gap residents, weighted by block population.

Customer Rating

Fixed Wireless

21.9%

300 Mbps

300 Mbps

Wireless: 3.6 of 5 stars

(362)

Satellite providers, which generally offer 100% coverage across the United States, are available for Short Gap residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9 of 5 stars

(65)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $69.99 - $179.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Short Gap ratings may vary and are shown below.

Who is the Best Internet Provider in Short Gap, WV?

T-Mobile Home Internet is the best internet provider in Short Gap based on West Virginia customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Short Gap, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 93.56% of the city.

Which Providers are Available at my Home in Short Gap?

Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.

Short Gap, WV map of internet availability

How Short Gap Compares to Places Its Size

Short Gap's report card score is in the bottom 43% and its connectivity index is in the top 38%.

C-score 36 of 100ISP Report CardGrades what providers offer: fiber availability, the download speed most homes can get and the number of providers at a typical address.bottom 43%
46/100Mineral County 52/100, US 69/100Digital Connectivity IndexMeasures how much households need and use the internet: household size, working from home, devices and subscriptions.top 38%
Measure Short Gap Rank among US places under 1,000 people Mineral County West Virginia US Leader
ISP Report Card inputs: what providers offer here
Fiber availability 31.7% bottom 35% 40.0% 59.9% 71.5% 6,946 places at 100.0%
Average top speed 1,356 Mbps top 30% 2,735 Mbps 3,962 Mbps 3,486 Mbps Fairmount, TN and Falling Water, TN and 5 more (25,000 Mbps)
Providers at a typical address 4.5 top 44% 5.4 5.4 7.1 Los Prados, PR (15.1)
Connectivity index inputs: how much households need and use the internet
People per household 2.2 bottom 24% 2.4 2.4 2.7 Paguate, NM (13.4)
Workers who work from home 8% bottom 48% 10% 10% 15% Boys Town, NE (100%)
Homes with a computer, tablet or phone 92% bottom 46% 94% 92% 96% 1,494 places at 100%
Homes with internet 88% top 39% 89% 87% 91% 370 places at 100%
Homes on fiber, cable or DSL 75% top 16% 73% 70% 76% 23 places at 100%
More about the households here
Homes with a desktop or laptop 80% top 24% 78% 71% 81% 72 places at 100%
Median household income $62,270 bottom 35% $72,912 $65,649 $93,246 22 places at $250,001
Residents in school (6th grade to college) 8% bottom 22% 14% 14% 16% University at Buffalo, NY (100%)

Fiber reaches 31.7% of homes in Short Gap, against 40.0% across Mineral County and 59.9% across West Virginia. Households in Short Gap are smaller than the US average (2.2 people against 2.7); 8% of workers work from home (US 15%); and the median household income is $62,270 (US $93,246).

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Fiber, 5G, Cable and DSL Internet in Short Gap

Which Fiber Internet Providers are Available in Short Gap?

XFINITY Fiber in Short Gap, WV

XFINITY logo

Availability:

26.7%

Customer Rating:

3.5 of 5 stars

(300)

Avg. Download Speed

1,200 Mbps

XFINITY from Comcast offers Fiber service to 26.7% of Short Gap homes. Across the city, XFINITY Fiber has speeds up to 1,200 Mbps, with speeds from 1,200 Mpbs up to 1,200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 35, with an average of 35 Mbps throughout the city. XFINITY Fiber is rated about the same as other types of internet service available in Short Gap from XFINITY in terms of customer satisfaction.

Frontier Fiber in Short Gap, WV

Frontier logo

Availability:

5.0%

Customer Rating:

3.6 of 5 stars

(119)

Avg. Download Speed

7,000 Mbps

Frontier Communications offers Fiber service to 5.0% of Short Gap homes. Across the city, Frontier Fiber has speeds up to 7,000 Mbps, with speeds from 7,000 Mpbs up to 7,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Frontier Fiber. Frontier Fiber is rated about the same as other types of internet service available in Short Gap from Frontier in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Short Gap?

SkyPacket Networks Fixed Wireless in Short Gap, WV

SkyPacket Networks logo

Availability:

98.2%

Customer Rating:

2.0 of 5 stars

(1)

Avg. Download Speed

81 Mbps

SkyPacket Networks offers Fixed Wireless service to 98.2% of Short Gap homes. Across the city, SkyPacket Networks Fixed Wireless is the only type of service available from the company, with speeds up to 81 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 16 Mbps throughout the city. SkyPacket Networks Fixed Wireless is rated other types of internet service available in Short Gap from SkyPacket Networks in terms of customer satisfaction.

T-Mobile Home Internet Fixed Wireless in Short Gap, WV

T-Mobile Home Internet logo

Availability:

93.6%

Customer Rating:

4.0 of 5 stars

(342)

Avg. Download Speed

25 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 93.6% of Short Gap homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Short Gap from T-Mobile Home Internet in terms of customer satisfaction.

Verizon Fixed Wireless in Short Gap, WV

Verizon logo

Availability:

21.9%

Customer Rating:

3.6 of 5 stars

(362)

Avg. Download Speed

300 Mbps

Verizon offers Fixed Wireless service to 21.9% of Short Gap homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps, with speeds from 300 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 20, with an average of 20 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in Short Gap from Verizon in terms of customer satisfaction.

Which Cable Internet Providers are Available in Short Gap?

Breezeline Cable in Short Gap, WV

Breezeline logo

Availability:

90.3%

Customer Rating:

2.9 of 5 stars

(62)

Avg. Download Speed

1,000 Mbps

Breezeline offers Cable service to 90.3% of Short Gap homes. Across the city, Breezeline Cable is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 50 and as high as 50, with an average of 50 Mbps throughout the city. Breezeline Cable is rated the same as other types of internet service available in Short Gap from Breezeline in terms of customer satisfaction.

XFINITY Cable in Short Gap, WV

XFINITY logo

Availability:

28.0%

Customer Rating:

3.3 of 5 stars

(2077)

Avg. Download Speed

1,310 Mbps

XFINITY from Comcast offers Cable service to 28.0% of Short Gap homes. Across the city, XFINITY Cable has speeds up to 1,310 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 65 Mbps throughout the city. XFINITY Cable is rated the same as other types of internet service available in Short Gap from XFINITY in terms of customer satisfaction.

Which DSL Internet Providers are Available in Short Gap?

Frontier DSL in Short Gap, WV

Frontier logo

Availability:

86.8%

Customer Rating:

2.7 of 5 stars

(58)

Avg. Download Speed

55 Mbps

Frontier Communications offers DSL service to 86.8% of Short Gap homes. Across the city, Frontier DSL has speeds up to 55 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 3.3 Mbps throughout the city. Frontier DSL is rated higher than other types of internet service available in Short Gap from Frontier in terms of customer satisfaction.

Internet in Short Gap by Neighborhood and ZIP Code

Each row links to that place’s page.

Neighborhoods in Short Gap

Neighborhood People Homes with fiber Average top speed Providers at a typical address Report card Connectivity

ZIP codes in Short Gap

ZIP code People Homes with fiber Average top speed Providers at a typical address Report card Connectivity

How Short Gap Compares to Nearby Places

The 10 places nearest to Short Gap that have their own pages are all within 7 miles, 5 of them in Maryland. Among them, Fort Ashby has the most homes with fiber (89.5%) and Midland, MD the fewest (0.0%); Short Gap has 31.7%.

Place People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
Short Gap (this page)854 31.7%1,356 Mbps4.5C-46/100
Cresaptown, MD6,433 12.0%766 Mbps4.7D+70/100
Ridgeley3,614 1.9%1,107 Mbps5.7C-59/100
Fort Ashby2,820 89.5%6,376 Mbps6.7B+37/100
Rawlings, MD1,806 0.0%1,269 Mbps4.7D+23/100
Wiley Ford1,038 0.0%1,000 Mbps6.7C-58/100
Midland, MD1,024 0.0%1,858 Mbps3.8D+44/100
Carpendale860 0.0%1,028 Mbps7.1C-55/100
Patterson Creek576 20.7%2,240 Mbps6.9C+72/100
Bier, MD186 10.2%1,000 Mbps5.9C-28/100
Dawson, MD107 0.0%1,200 Mbps6C-25/100

Who is the Fastest Internet Provider in Short Gap?

Based on both FCC data and unbiased customer ratings, the fastest internet in the city comes from XFINITY from Comcast.

Data Reported to FCC by ISPs: Average Maximum Available in Short Gap

Max Advertised Speed in Short Gap, WV
Frontier Communications7,000
XFINITY from Comcast2,000
Breezeline1,000
Verizon300
SkyPacket Networks100
Viasat100
HughesNet25
T-Mobile Home Internet25

How fast is your internet?

Test your connection here and see it next to the speeds providers advertise in Short Gap. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.

Customer Ratings for Short Gap Internet Providers

Based on 31 reviews from West Virginia internet customers, T-Mobile Home Internet is the best internet service provider for Short Gap residents. T-Mobile Home Internet was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. Breezeline wins for second-place in West Virginia, with 4.00 out of 5 stars and 90.3% coverage in Short Gap.

At a national level, based on 3782 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.

Local, State, and National Ratings for all Short Gap Internet Providers

The table below shows average customer ratings from customers in Short Gap, West Virginia, and customers throughout the country.

ISP / Tech TypeShort Gap OverallWest Virginia OverallNational OverallFor Service
T-Mobile Home InternetNo rating yet (0)5 of 5 stars (1)4 of 5 stars (342)View Plans
BreezelineNo rating yet (0)4 of 5 stars (2)3 of 5 stars (67)View Plans
XFINITYNo rating yet (0)3.5 of 5 stars (19)3.5 of 5 stars (2379)View Plans
FrontierNo rating yet (0)2.5 of 5 stars (9)3.5 of 5 stars (177)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
VerizonNo rating yet (0)No rating yet (0)4 of 5 stars (816)View Plans
SkyPacket NetworksNo rating yet (0)No rating yet (0)2 of 5 stars (1)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Customer Ratings for Internet Provider Speeds in Short Gap

Based on data reported by Short Gap ISPs to the FCC, the fastest speeds in the city are available through XFINITY from Comcast. The company offers speeds up to 2,000 Mbps in Short Gap. Therefore, the average customer can get up to 1,294 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers rated their satisfaction with internet speed highest with XFINITY from Comcast. This indicates XFINITY reliably delivers speeds expected by the customer based on the plan they are paying for.

ISP / Tech TypeShort Gap SpeedWest Virginia SpeedNational SpeedFor Service
BreezelineNo rating yet (0)5 of 5 stars (2)3.5 of 5 stars (67)View Plans
XFINITYNo rating yet (0)4 of 5 stars (19)4 of 5 stars (2379)View Plans
T-Mobile Home InternetNo rating yet (0)5 of 5 stars (1)4 of 5 stars (342)View Plans
FrontierNo rating yet (0)2.5 of 5 stars (9)3.5 of 5 stars (177)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
VerizonNo rating yet (0)No rating yet (0)4 of 5 stars (816)View Plans
SkyPacket NetworksNo rating yet (0)No rating yet (0)2 of 5 stars (1)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Who is the Cheapest Internet Provider in Short Gap?

Of the providers in Short Gap, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Short Gap where enough of them have reviewed a provider, otherwise across West Virginia or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet is rated 5.00 out of 5 for price, which is much higher than the average across all internet providers in the country. Breezeline is rated second for affordability, with an average price rating of 3.50 out of 5.

The table below shows how customers in Short Gap, West Virginia, and the United States rated the affordability of their internet service.

Rated Affordability in Short Gap

ISP / Tech TypeShort Gap AffordabilityWest Virginia AffordabilityNational AffordabilityFor Service
T-Mobile Home InternetNo rating yet (0)5 of 5 stars (1)4 of 5 stars (342)View Plans
BreezelineNo rating yet (0)3.5 of 5 stars (2)2.5 of 5 stars (67)View Plans
XFINITYNo rating yet (0)3.5 of 5 stars (19)3 of 5 stars (2379)View Plans
FrontierNo rating yet (0)3 of 5 stars (9)3.5 of 5 stars (177)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
SkyPacket NetworksNo rating yet (0)No rating yet (0)4 of 5 stars (1)View Plans
VerizonNo rating yet (0)No rating yet (0)3.5 of 5 stars (816)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Customer Reviews for Internet Service Providers in West Virginia

Customer Reviews

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Optimum

1 of 5 stars August 18, 2026

The service rips people off. been customer for many years,had bad box ,was told to go buy another one .Finally someone came replaced it after many months. Paid for services never didnt get.Company never took charges off.

Plan Pricing: 1 of 5 stars
Internet Speed: No rating yet
Overall Rating: 1 of 5 stars

James W.

Optimum Cable

3 of 5 stars June 01, 2026

Yes. My provider has had a history of poor customer service for years. No matter who happened to buy out the current company and go under a new brand name, the customer service was still severely flawed. But, in the past year, I have noticed that they are finally starting to make great strides in the way that they deal with their customer base. Better late than never, I guess.

Plan Pricing: 3 of 5 stars
Internet Speed: 4 of 5 stars
Overall Rating: 3 of 5 stars

A Triadelphia, WV Customer

XFINITY Cable

5 of 5 stars May 25, 2026
Plan Pricing: 5 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 5 of 5 stars

A Morgantown, WV Customer

AT&T DSL

4 of 5 stars May 06, 2026
Plan Pricing: 5 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 4 of 5 stars

A Williamson, WV Customer

Optimum Cable

4 of 5 stars May 06, 2026
Plan Pricing: 4 of 5 stars
Internet Speed: 4 of 5 stars
Overall Rating: 4 of 5 stars

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Which ISP Should You Choose in Short Gap?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Short Gap is T-Mobile Home Internet.
  • The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, XFINITY from Comcast may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Short Gap is T-Mobile Home Internet.
  • Viasat, SkyPacket Networks, and HughesNet has the broadest coverage in Short Gap, available to 98.2% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.