Best Internet Providers in Smithers, WV
All 4 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Smithers, WV
Smithers has 4 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Smithers.
Ranks compare Smithers with the 31,388 US places under 1,000 people, the tiers of our fastest-cities rankings.
The Best Internet in Smithers, WV at a Glance
Smithers Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Optimum
Connection
Customer Rating
Cable
Frontier
Connection
Customer Rating
DSL
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Smithers ratings may vary and are shown below.
Who is the Best Internet Provider in Smithers, WV?
T-Mobile Home Internet is the best internet provider in Smithers based on West Virginia customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Smithers, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 85.57% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Smithers?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Smithers
How Smithers Compares to Places Its Size
Smithers's report card score is in the bottom 12% and its connectivity index is in the bottom 13%.
| Measure | Smithers | Rank among US places under 1,000 people | Fayette County | West Virginia | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 0.0% | bottom 22% | 26.1% | 59.9% | 71.5% | 6,946 places at 100.0% |
| Average top speed | 935 Mbps | bottom 36% | 2,512 Mbps | 3,962 Mbps | 3,486 Mbps | Fairmount, TN and Falling Water, TN and 5 more (25,000 Mbps) |
| Providers at a typical address | 3 | bottom 31% | 4.6 | 5.4 | 7.1 | Los Prados, PR (15.1) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 1.9 | bottom 5% | 2.4 | 2.4 | 2.7 | Paguate, NM (13.4) |
| Workers who work from home | 29% | top 3% | 8% | 10% | 15% | Boys Town, NE (100%) |
| Homes with a computer, tablet or phone | 84% | bottom 13% | 90% | 92% | 96% | 1,494 places at 100% |
| Homes with internet | 73% | bottom 11% | 83% | 87% | 91% | 370 places at 100% |
| Homes on fiber, cable or DSL | 42% | bottom 22% | 58% | 70% | 76% | 23 places at 100% |
| More about the households here | ||||||
| Homes with a desktop or laptop | 58% | bottom 16% | 67% | 71% | 81% | 72 places at 100% |
| Median household income | $37,763 | bottom 4% | $55,858 | $65,649 | $93,246 | 22 places at $250,001 |
| Residents in school (6th grade to college) | 3% | bottom 3% | 11% | 14% | 16% | University at Buffalo, NY (100%) |
Fiber reaches 0.0% of homes in Smithers, against 26.1% across Fayette County and 59.9% across West Virginia. Households in Smithers are smaller than the US average (1.9 people against 2.7); 29% of workers work from home (US 15%); and the median household income is $37,763 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Smithers
Which Fiber Internet Providers are Available in Smithers?
According to the most recently submitted data by internet service providers to the FCC, there are currently no fiber providers available in Smithers, WV.
Which Fixed Wireless and LTE Internet Providers are Available in Smithers?
T-Mobile Home Internet Fixed Wireless in Smithers, WV
Availability:
85.6%
Customer Rating:
(342)
Avg. Download Speed
92 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 85.6% of Smithers homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 92 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 18 Mbps throughout the city.
Verizon Fixed Wireless in Smithers, WV
Availability:
37.0%
Customer Rating:
(362)
Avg. Download Speed
277 Mbps
Verizon offers Fixed Wireless service to 37.0% of Smithers homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 277 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 19 Mbps throughout the city.
Which Cable Internet Providers are Available in Smithers?
Optimum Cable in Smithers, WV
Availability:
99.2%
Customer Rating:
(223)
Avg. Download Speed
940 Mbps
Optimum offers Cable service to 99.2% of Smithers homes. Across the city, Optimum Cable is the only type of service available from the company, with speeds up to 940 Mbps
Which DSL Internet Providers are Available in Smithers?
Frontier DSL in Smithers, WV
Availability:
81.2%
Customer Rating:
(58)
Avg. Download Speed
17 Mbps
Frontier Communications offers DSL service to 81.2% of Smithers homes. Across the city, Frontier DSL is the only type of service available from the company, with speeds up to 17 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 1.4 Mbps throughout the city.
Internet in Smithers by Neighborhood and ZIP Code
Smithers has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Smithers
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Smithers
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 25186 | 782 | 0.0% | 940 Mbps | 3.1 | D- | 21/100 |
How Smithers Compares to Nearby Places
The 10 places nearest to Smithers that have their own pages are all within 4 miles.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Smithers (this page) | 714 | 0.0% | 935 Mbps | 3 | D- | 21/100 |
| Montgomery | 1,347 | 0.0% | 918 Mbps | 5.8 | D+ | 23/100 |
| Boomer | 619 | 0.0% | 845 Mbps | 2.8 | D- | 23/100 |
| Mount Carbon | 519 | 0.0% | 940 Mbps | 2.9 | D- | 14/100 |
| Hugheston | 358 | 0.0% | 940 Mbps | 2.8 | D- | 36/100 |
| Cannelton | 351 | 0.0% | 940 Mbps | 2.2 | D- | 39/100 |
| Handley | 223 | 0.0% | 893 Mbps | 5 | D | 60/100 |
| Deep Water | 193 | 0.0% | 940 Mbps | 2.4 | D- | 37/100 |
| London | 168 | 0.0% | 940 Mbps | 4.1 | D | 29/100 |
| Alloy | 126 | 0.0% | 940 Mbps | 2 | D- | 47/100 |
| Montgomery Heights | 102 | 0.0% | 940 Mbps | 4.2 | D | 27/100 |
Who is the Fastest Internet Provider in Smithers?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Optimum should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Smithers
| Optimum | 940 |
|---|---|
| Verizon | 300 |
| Frontier Communications | 115 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Smithers. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Smithers Internet Providers
Based on 38 reviews from West Virginia internet customers, T-Mobile Home Internet is the best internet service provider for Smithers residents. T-Mobile Home Internet was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. Frontier Communications wins for second-place in West Virginia, with 2.67 out of 5 stars and 81.2% coverage in Smithers.
At a national level, based on 1614 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Smithers Internet Providers
The table below shows average customer ratings from customers in Smithers, West Virginia, and customers throughout the country.
| ISP / Tech Type | Smithers Overall | West Virginia Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet |  (0) |  (1) | (342) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| Optimum | (0) | (28) | (279) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Verizon | (0) | (0) | (816) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Smithers
Based on data reported by Smithers ISPs to the FCC, the fastest speeds in the city are available through Optimum. The company offers speeds up to 940 Mbps in Smithers. Therefore, the average customer can get up to 940 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Smithers Speed | West Virginia Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (1) | (342) | View Plans | ||
| Optimum | (0) | (28) | (279) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Verizon | (0) | (0) | (816) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Smithers?
Of the providers in Smithers, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Smithers where enough of them have reviewed a provider, otherwise across West Virginia or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 5.00 out of 5 for price, which is much higher than the average across all internet providers in the country. Frontier Communications is rated second for affordability, with an average price rating of 2.78 out of 5.
The table below shows how customers in Smithers, West Virginia, and the United States rated the affordability of their internet service.
Rated Affordability in Smithers
| ISP / Tech Type | Smithers Affordability | West Virginia Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (1) | (342) | View Plans | ||
| Frontier | (0) | (9) | (177) | View Plans | ||
| Optimum | (0) | (28) | (279) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Verizon | (0) | (0) | (816) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in West Virginia
Customer Reviews
ISPReports User
Optimum
August 18, 2026 The service rips people off. been customer for many years,had bad box ,was told to go buy another one .Finally someone came replaced it after many months. Paid for services never didnt get.Company never took charges off.
James W.
Optimum Cable
June 01, 2026 Yes. My provider has had a history of poor customer service for years. No matter who happened to buy out the current company and go under a new brand name, the customer service was still severely flawed. But, in the past year, I have noticed that they are finally starting to make great strides in the way that they deal with their customer base. Better late than never, I guess.
A Triadelphia, WV Customer
XFINITY Cable
May 25, 2026 A Morgantown, WV Customer
AT&T DSL
May 06, 2026 A Williamson, WV Customer
Optimum Cable
May 06, 2026 Rate your provider
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Which ISP Should You Choose in Smithers?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Smithers is T-Mobile Home Internet.
- The fastest internet provider should be Optimum. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Smithers is T-Mobile Home Internet.
- Viasat, Optimum, and HughesNet has the broadest coverage in Smithers, available to 99.2% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.