7 Best Internet Providers in Surprise, IN

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Surprise, IN for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Surprise ratings may vary and are shown below.

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Who is the Best Internet Provider in Surprise, IN?

Jackson County REMC is the highest-rated internet provider in Surprise based on 53 Indiana customer reviews, and Jackson County REMC has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above. The chart and table below show average customer ratings from customers in Surprise, Indiana, and customers throughout the country.

Top Rated Internet Providers in Surprise

Local, State, and National Ratings for all Surprise Internet Providers

Based on 53 reviews from Indiana internet customers, Jackson County REMC is the best internet service provider for Surprise residents. Jackson County REMC was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in Indiana, with 4.29 out of 5 stars and 5.9% coverage in Surprise.

At a national level, based on 2118 national reviews for any of the providers listed above, Jackson County REMC is rated higher than any other provider, with a rating of 4.43 out of 5.

Who is the Fastest Internet Provider in Surprise?

Based on both FCC data and unbiased customer ratings in Surprise, the fastest internet in the city comes from Jackson County REMC.

Data Reported to FCC by ISPs: Average Maximum Available in Surprise

	ISP / Tech Type	Max Advertised Speed
	Jackson County REMC	2,000 Mbps
	Verizon	300 Mbps
	Frontier Communications	115 Mbps
	Viasat	100 Mbps
	AT&T	25 Mbps
	EarthLink	25 Mbps
	Blueriver Networking Services	25 Mbps
	T-Mobile Home Internet	25 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Surprise

Based on data reported by Surprise ISPs to the FCC, the fastest speeds in the city are available through Jackson County REMC. The company offers speeds up to 2,000 Mbps in Surprise. Therefore, the average customer can get up to 2,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the city rated their satisfaction with internet speed highest with Jackson County REMC. This indicates Jackson County REMC reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Surprise?

Indiana customers rate Jackson County REMC as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Jackson County REMC received a local rating of 4.00 out of 5, which is lower than the average across all internet providers in the country. Verizon is rated in second place for affordability by the company’s Surprise customers with an average price rating of 3.86 out of 5.

The chart and graph below show how customers in Surprise, Indiana, and the United States rated the affordability of their internet service.

Rated Affordability in Surprise

Surprise Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Surprise below, including the metrics used and how Surprise compares to the rest of Indiana and nation.

Surprise ISP Report Card: B-

	Metric (hover for details)	Surprise	Indiana	USA
	Fiber Availability Percent The percentage of households in Surprise that have a Fiber internet connection available to their home.	100.00%	71.53%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	2,000 Mbps	3,595 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Surprise.	3.0	7.0	6.8

 

Surprise Digital Connectivity Index: 26 / 100

	Metric (hover for details)	Surprise	Indiana	USA
	Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.5	2.6	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	4%	10%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	74%	94%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	70%	89%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	55%	71%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	55%	71%	76%

Surprise ISP Report Card & Digital Connectivity Index

The ISP Report Card in Surprise is B-, which is worse than other cities. The local demand for broadband internet connectivity in Surprise is high with a score of 26 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Surprise have done a poor job meeting the needs of its residents.

The Surprise ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

70% of Surprise households have an internet connection despite having 100.00% availability. 55% of households have fiber, cable, or DSL, 4% have satellite, 0% are still on dial-up, and 0% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 55% of households have a broadband connection such as fiber, cable or DSL available to their home, 55% subscribe to it. A low number of Surprise residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Surprise?

How Much Speed does a Surprise Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Surprise is 2.5, which is smaller than the Indiana average of 2.6 and smaller than the national average of 2.7. Surprise's average household income is $72,649 which is higher than the Indiana average of $79,105 and about average for the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.

Surprise also has 15% of its population enrolled in school between the 6th grade and college level, this is lower than the Indiana average of 16%. Additionally, 4% of residents work from home, which is lower than the 10% of residents in Indiana who work from home. This and other factors you can see above show us that the community of Surprise has a very low need for internet connectivity and speeds.

Compared to the rest of the country, Surprise households are much more technology-disengaged. 74% of households have some sort of computing device, 48% have desktops or laptops in the home, and 74% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Surprise?

Which Cable Internet Providers are Available in Surprise?

According to the most recently submitted data by internet service providers to the FCC, there are currently no cable providers available in Surprise, IN.

Which DSL Internet Providers are Available in Surprise?

Which Fixed Wireless and LTE Internet Providers are Available in Surprise?

Which ISP Should You Choose in Surprise?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Surprise is Jackson County REMC.
• The fastest internet provider should be Jackson County REMC. Considering speed for the money and reliability in speeds, Jackson County REMC may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Surprise is Jackson County REMC.
• Viasat, Jackson County REMC, and HughesNet has the broadest coverage in Surprise, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Surprise compare to other cities with a similar population?

To see how Surprise stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Surprise's B- ISP Report Card and 26 / 100 Digital Connectivity Index.