3 Best Internet Providers in Thompson, AL
Find internet availability by address in Thompson, AL
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Thompson ISP Report Card | Business Internet in Thompson
| Thompson ISP Report Card | C+ | |
| Download Speed for Most Households | 1,000 Mbps | |
| Number of Internet Service Providers | 3 | |
| Real Thompson Customer Ratings | 1 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Thompson has 3 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Thompson.
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Thompson has 3 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Thompson.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Union Springs Telephone Company
Connection
Customer Rating
Fiber
DSL
EarthLink
Connection
Customer Rating
Fixed Wireless
AT&T
Connection
Customer Rating
Fixed Wireless
Above are the top 4 providers in Thompson, AL for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Thompson ratings may vary and are shown below.
Who is the Best Internet Provider in Thompson, AL?
AT&T is the highest-rated internet provider in Thompson based on 35 Alabama customer reviews, and AT&T has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above. The chart and table below show average customer ratings from customers in Thompson, Alabama, and customers throughout the country.
Top Rated Internet Providers in Thompson
Local, State, and National Ratings for all Thompson Internet Providers
| ISP / Tech Type | Thompson Overall | Alabama Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Viasat | (1) | (1) | (11) | View Plans | ||
| AT&T | (0) | (30) | (924) | View Plans | ||
| HughesNet | (0) | (4) | (18) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Union Springs Telephone Company | (0) | (0) | (0) | View Plans |
Based on 35 reviews from Alabama internet customers, AT&T is the best internet service provider for Thompson residents. AT&T was rated at an average of 3.67 out of 5 in our report for overall customer satisfaction. HughesNet wins for second-place in Alabama, with 2.50 out of 5 stars and 100.0% coverage in Thompson.
At a national level, based on 965 national reviews for any of the providers listed above, AT&T is rated higher than any other provider, with a rating of 3.66 out of 5.
Which Providers are Available at my Home in Thompson?
a different provider.

Internet Availability Key
Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Thompson?
According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Union Springs Telephone Company should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Thompson
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Union Springs Telephone Company | 1,000 Mbps | ||
| Viasat | 100 Mbps | ||
| EarthLink | 25 Mbps | ||
| AT&T | 25 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Thompson
| ISP / Tech Type | Thompson Speed | Alabama Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Viasat | (1) | (1) | (11) | View Plans | ||
| AT&T | (0) | (30) | (924) | View Plans | ||
| HughesNet | (0) | (4) | (18) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Union Springs Telephone Company | (0) | (0) | (0) | View Plans |
Based on data reported by Thompson ISPs to the FCC, the fastest speeds in the city are available through Union Springs Telephone Company. The company offers speeds up to 1,000 Mbps in Thompson. Therefore, the average customer can get up to 1,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the city rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Thompson?
Alabama customers rate AT&T as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
AT&T received a local rating of 3.40 out of 5, which is much lower than the average across all internet providers in the country. HughesNet is rated in second place for affordability by the company’s Thompson customers with an average price rating of 2.75 out of 5.
The chart and graph below show how customers in Thompson, Alabama, and the United States rated the affordability of their internet service.
Rated Affordability in Thompson
| ISP / Tech Type | Thompson Affordability | Alabama Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Viasat | (1) | (1) | (11) | View Plans | ||
| AT&T | (0) | (30) | (924) | View Plans | ||
| HughesNet | (0) | (4) | (18) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Union Springs Telephone Company | (0) | (0) | (0) | View Plans |
Thompson Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Thompson below, including the metrics used and how Thompson compares to the rest of Alabama and nation.
| Metric
(hover for details)
|
Thompson | Alabama | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Thompson that have a Fiber internet connection available to their home. | 100.00% | 68.19% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 1,000 Mbps | 3,158 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Thompson. | 2.6 | 6.3 | 6.8 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.2 | 2.6 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 1% | 8% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 69% | 93% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 52% | 86% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 43% | 66% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 43% | 67% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Thompson ISP Report Card & Digital Connectivity Index
The ISP Report Card in Thompson is C+, which is much worse than other cities. The local demand for broadband internet connectivity in Thompson is high with a score of 9 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Thompson have done a very poor job meeting the needs of its residents.
The Thompson ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
52% of Thompson households have an internet connection despite having 100.00% availability. 43% of households have fiber, cable, or DSL, 4% have satellite, 3% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 43% of households have a broadband connection such as fiber, cable or DSL available to their home, 43% subscribe to it. A very low number of Thompson residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Thompson?
- ISP Report Card: C
- Digital Connectivity Index: 10 / 100
- ISP Report Card: C
- Digital Connectivity Index: 26 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 16 / 100
- ISP Report Card: C
- Digital Connectivity Index: 36 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 11 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 21 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 23 / 100
- ISP Report Card: C
- Digital Connectivity Index: 18 / 100
- ISP Report Card: C
- Digital Connectivity Index: 18 / 100
How Much Speed does a Thompson Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Thompson is 2.2, which is smaller than the Alabama average of 2.6 and smaller than the national average of 2.7. Thompson's average household income is $25,981 which is much lower than the Alabama average of $70,756 and much lower than the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.
Thompson also has 14% of its population enrolled in school between the 6th grade and college level, this is lower than the Alabama average of 16%. Additionally, 1% of residents work from home, which is lower than the 8% of residents in Alabama who work from home. This and other factors you can see above show us that the community of Thompson has a very low need for internet connectivity and speeds.
Compared to the rest of the country, Thompson households are much more technology-disengaged. 69% of households have some sort of computing device, 60% have desktops or laptops in the home, and 66% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Thompson?
Union Springs Telephone Company Fiber in Thompson, AL
Union Springs Telephone Company offers Fiber service to 100.0% of Thompson homes. Across the city, Union Springs Telephone Company Fiber has speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in Thompson?
According to the most recently submitted data by internet service providers to the FCC, there are currently no cable providers available in Thompson, AL.
Which DSL Internet Providers are Available in Thompson?
Union Springs Telephone Company DSL in Thompson, AL
Union Springs Telephone Company offers DSL service to 4.5% of Thompson homes. Across the city, Union Springs Telephone Company DSL has speeds up to 10 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Thompson?
EarthLink Fixed Wireless in Thompson, AL
EarthLink offers Fixed Wireless service to 77.9% of Thompson homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
AT&T Fixed Wireless in Thompson, AL
AT&T offers Fixed Wireless service to 77.9% of Thompson homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Which ISP Should You Choose in Thompson?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Thompson is AT&T.
- The fastest internet provider should be Union Springs Telephone Company. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Thompson is AT&T.
- Viasat, Union Springs Telephone Company, and HughesNet has the broadest coverage in Thompson, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Thompson compare to other cities with a similar population?
To see how Thompson stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Thompson's C+ ISP Report Card and 9 / 100 Digital Connectivity Index.
- ISP Report Card: F
- Digital Connectivity Index: 31 / 100
- ISP Report Card: F
- Digital Connectivity Index: 30 / 100
- ISP Report Card: D
- Digital Connectivity Index: 35 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 43 / 100
- ISP Report Card: B
- Digital Connectivity Index: 41 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 44 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 38 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 54 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 46 / 100
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