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7 Best Internet Providers in Thornwood, South Elgin, IL

Find internet availability by address in Thornwood, South Elgin, IL

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Thornwood ISP Report Card | Business Internet in Thornwood

Thornwood ISP Report at a Glance
ISP grade Thornwood ISP Report Card A
Average speed Download Speed for Most Households 5,120 Mbps
ISP count Number of Internet Service Providers 7
Customer review count Real Thornwood Customer Ratings 0

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Data update information

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Thornwood has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Thornwood.

Thornwood overview

Thornwood has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Thornwood.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

EarthLink

EarthLink logo

Availability:

100.0%

Customer Rating:

3.8 of 5 stars

(13)

View Plans

1-877-418-2092 Price: Starting at $54.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Thornwood.

Max Download Speed InfoCalculated from the maximum speeds available to most Thornwood residents, weighted by user distribution.

Customer Rating

DSL

100.0%

69 Mbps

100 Mbps

DSL: 3.8 of 5 stars

(4)

Fixed Wireless

48.3%

25 Mbps

25 Mbps

Wireless: 0.0 of 5 stars

(0)

XFINITY

XFINITY logo

Availability:

100.0%

Customer Rating:

3.4 of 5 stars

(2,391)

View Plans

1-877-244-3013 Price: $40.00 - $130.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Thornwood.

Max Download Speed InfoCalculated from the maximum speeds available to most Thornwood residents, weighted by user distribution.

Customer Rating

Cable

100.0%

1,208 Mbps

2,000 Mbps

Cable: 3.3 of 5 stars

(1,910)

AT&T

AT&T logo

Availability:

100.0%

Customer Rating:

3.7 of 5 stars

(1,051)

View Plans

1-877-610-1219 Price: $65.00 - $90.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Thornwood.

Max Download Speed InfoCalculated from the maximum speeds available to most Thornwood residents, weighted by user distribution.

Customer Rating

DSL

100.0%

69 Mbps

100 Mbps

DSL: 3.3 of 5 stars

(304)

Fixed Wireless

48.3%

25 Mbps

25 Mbps

Wireless: 3.6 of 5 stars

(164)

MetroNet

MetroNet logo

Availability:

100.0%

Customer Rating:

4.0 of 5 stars

(47)

View Plans

1-833-875-1366 Price: $29.95 - $129.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Thornwood.

Max Download Speed InfoCalculated from the maximum speeds available to most Thornwood residents, weighted by user distribution.

Customer Rating

Fiber

100.0%

5,120 Mbps

5,120 Mbps

Fiber: 4.2 of 5 stars

(39)

Above are the top 4 providers in Thornwood, South Elgin, IL for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your neighborhood.


T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

100.0%

Customer Rating:

4.0 of 5 stars

(341)

View Plans

1-833-601-2935 Price: $55.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Thornwood.

Max Download Speed InfoCalculated from the maximum speeds available to most Thornwood residents, weighted by user distribution.

Customer Rating

Fixed Wireless

100.0%

51 Mbps

100 Mbps

Wireless: 3.9 of 5 stars

(204)

Fox Valley

Fox Valley logo

Availability:

89.4%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Thornwood.

Max Download Speed InfoCalculated from the maximum speeds available to most Thornwood residents, weighted by user distribution.

Customer Rating

Fixed Wireless

89.4%

77 Mbps

100 Mbps

Wireless: 0.0 of 5 stars

(0)

Verizon

Verizon logo

Availability:

63.4%

Customer Rating:

3.8 of 5 stars

(811)

View Plans

1-833-213-7018 Price: $49.99 - $89.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Thornwood.

Max Download Speed InfoCalculated from the maximum speeds available to most Thornwood residents, weighted by user distribution.

Customer Rating

Fixed Wireless

63.4%

300 Mbps

300 Mbps

Wireless: 3.7 of 5 stars

(170)

Providers with less than 1% coverage in this neighborhood are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Thornwood residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Dish

Dish logo

Availability:

100%

Customer Rating:

3.6923 of 5 stars

(13)

View Plans

1-866-252-1910 Price: {{isp_price_range}}


DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3333 of 5 stars

(9)

View Plans

1-844-294-9501 Price: {{isp_price_range}}


Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7273 of 5 stars

(11)

View Plans

1-833-875-1370 Price: {{isp_price_range}}


HughesNet

HughesNet logo

Availability:

100%

Customer Rating:

2.4286 of 5 stars

(21)

View Plans

1-833-684-9249 Price: {{isp_price_range}}


Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9836 of 5 stars

(61)

View Plans

Price: {{isp_price_range}}

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Thornwood ratings may vary and are shown below.

Who is the Best Internet Provider in Thornwood, South Elgin, IL?

Verizon is the best internet provider in Thornwood based on South Elgin customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Verizon had the best reviews at the local, state, and national levels versus all available providers in Thornwood, making it a solid recommendation among providers with reviews. Verizon is an option for 63.43% of the neighborhood.

Verizon logo

Click here to get Verizon

or call 1-833-213-7018

The chart and table below show average customer ratings from customers in Thornwood, Illinois, and customers throughout the country.

Top Rated Internet Providers in Thornwood


Verizon4.103.82
T-Mobile Home Internet4.004.04
MetroNet4.004.13
AT&T3.623.66
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Thornwood Internet Providers

ISP / Tech TypeThornwood OverallIllinois OverallNational OverallFor Service
Verizon (0) (10) (723)View Plans
MetroNet (0) (2) (38)View Plans
T-Mobile Home Internet (0) (14) (284)View Plans
AT&T (0) (47) (924)View Plans
XFINITY (0) (210) (2164)View Plans
Viasat (0) (1) (11)View Plans
EarthLink (0) (0) (12)View Plans
HughesNet (0) (0) (18)View Plans
Fox Valley (0) (0) (0)View Plans

Based on 284 reviews from South Elgin internet customers, Verizon is the best internet service provider for Thornwood residents. Verizon was rated at an average of 4.10 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in South Elgin, with 4.00 out of 5 stars and 100.0% coverage in Thornwood.

At a national level, based on 4174 national reviews for any of the providers listed above, MetroNet is rated higher than any other provider, with a rating of 4.13 out of 5.

Which Providers are Available at my Home in Thornwood?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose
a different provider.

Thornwood, South Elgin, IL map of internet availability

Internet Availability Key

0%
10%
50%
100%

 

Speeds and coverage vary within the neighborhood, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Thornwood?

According to unbiased feedback from real internet customers in the neighborhood, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, MetroNet should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Thornwood

Max Advertised Speed in Thornwood, South Elgin, IL


ISP / Tech TypeMax Advertised Speed
MetroNet5,120 Mbps
XFINITY from Comcast2,000 Mbps
Verizon300 Mbps
Fox Valley Internet100 Mbps
AT&T100 Mbps
EarthLink100 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Thornwood


T-Mobile Home Internet4.003.96
MetroNet4.004.25
Verizon3.804.00
XFINITY3.573.77
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeThornwood SpeedIllinois SpeedNational SpeedFor Service
MetroNet (0) (2) (38)View Plans
T-Mobile Home Internet (0) (14) (284)View Plans
Verizon (0) (10) (723)View Plans
XFINITY (0) (210) (2164)View Plans
AT&T (0) (47) (924)View Plans
Viasat (0) (1) (11)View Plans
EarthLink (0) (0) (12)View Plans
HughesNet (0) (0) (18)View Plans
Fox Valley (0) (0) (0)View Plans

Based on data reported by Thornwood ISPs to the FCC, the fastest speeds in the neighborhood are available through MetroNet. The company offers speeds up to 5,120 Mbps in Thornwood. Therefore, the average customer can get up to 5,120 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the neighborhood rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Thornwood?

South Elgin customers rate MetroNet as the cheapest internet service provider in city. Data comes from customers in the city rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

MetroNet received a local rating of 4.50 out of 5, which is higher than the average across all internet providers in the country. Verizon is rated in second place for affordability by the company’s Thornwood customers with an average price rating of 4.00 out of 5.

The chart and graph below show how customers in Thornwood, South Elgin, and the United States rated the affordability of their internet service.

Rated Affordability in Thornwood


MetroNet4.503.56
Verizon4.003.50
T-Mobile Home Internet3.714.11
AT&T3.493.51
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeThornwood AffordabilityIllinois AffordabilityNational AffordabilityFor Service
MetroNet (0) (2) (38)View Plans
Verizon (0) (10) (723)View Plans
T-Mobile Home Internet (0) (14) (284)View Plans
AT&T (0) (47) (924)View Plans
XFINITY (0) (210) (2164)View Plans
Viasat (0) (1) (11)View Plans
EarthLink (0) (0) (12)View Plans
HughesNet (0) (0) (18)View Plans
Fox Valley (0) (0) (0)View Plans

Thornwood Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the neighborhood and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Thornwood below, including the metrics used and how Thornwood compares to the rest of South Elgin and nation.

Thornwood ISP Report Card: A
Metric

(hover for details)
Thornwood Illinois USA
100.00% 97.14% 67.25%
5,120 Mbps 5,002 Mbps 3,293 Mbps
7.5 8.7 6.8

 

Thornwood Digital Connectivity Index: 96 / 100
Metric

(hover for details)
Thornwood Illinois USA
3.3 2.9 2.7
20% 13% 14%
99% 98% 95%
98% 96% 90%
94% 88% 75%
94% 88% 76%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Thornwood ISP Report Card & Digital Connectivity Index

The ISP Report Card in Thornwood is A, which is much better than other neighborhoods. The local demand for broadband internet connectivity in Thornwood is high with a score of 96 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Thornwood have done a great job meeting the needs of its residents.

The Thornwood ISP Report Card evaluates the neighborhood on availability and speed metrics compared to other neighborhoods in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a neighborhood needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

98% of Thornwood households have an internet connection despite having 100.00% availability. 94% of households have fiber, cable, or DSL, 6% have satellite, 0% are still on dial-up, and 0% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 94% of households have a broadband connection such as fiber, cable or DSL available to their home, 94% subscribe to it. A very large amount of Thornwood residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Neighborhoods Compare to Thornwood?

Maple Manor, Elgin, IL

  • ISP Report Card: B-
  • Digital Connectivity Index: 70 / 100
Elgin Historic District, Elgin, IL

  • ISP Report Card: B
  • Digital Connectivity Index: 70 / 100
Valley View, Glen Ellyn, IL

  • ISP Report Card: B
  • Digital Connectivity Index: 79 / 100
Randall Hills, North Aurora, IL

  • ISP Report Card: A
  • Digital Connectivity Index: 70 / 100
Coventry, Crystal Lake, IL

  • ISP Report Card: C
  • Digital Connectivity Index: 78 / 100
Frontenac, Aurora, IL

  • ISP Report Card: B
  • Digital Connectivity Index: 92 / 100
Sycamore Manor, Sycamore, IL

  • ISP Report Card: A+
  • Digital Connectivity Index: 71 / 100
Winston Park, Palatine, IL

  • ISP Report Card: C+
  • Digital Connectivity Index: 89 / 100
Scarsdale, Arlington Heights, IL

  • ISP Report Card: B
  • Digital Connectivity Index: 84 / 100

How Much Speed does a Thornwood Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Thornwood is 3.3, which is larger than the South Elgin average of 2.9 and larger than the national average of 2.7. Thornwood's average household income is $171,833 which is much higher than the South Elgin average of $122,991 and much higher than the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.

Thornwood also has 22% of its population enrolled in school between the 6th grade and college level, this is higher than the South Elgin average of 19%. Additionally, 20% of residents work from home, which is higher than the 13% of residents in South Elgin who work from home. This and other factors you can see above show us that the community of Thornwood has a very high need for internet connectivity and speeds.

Compared to the rest of the country, Thornwood households are much more technology-engaged. 99% of households have some sort of computing device, 99% have desktops or laptops in the home, and 97% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Thornwood?

MetroNet Fiber in Thornwood, South Elgin, IL

MetroNet logo

Availability:

100.0%

Customer Rating:

4.2 of 5 stars

(39)

Avg. Download Speed

5,120 Mbps

MetroNet offers Fiber service to 100.0% of Thornwood homes. Across the neighborhood, MetroNet Fiber is the only type of service available from the company, with speeds up to 5,120 Mbps, with speeds from 5,120 Mpbs up to 5,120 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for MetroNet Fiber. MetroNet Fiber is rated about the same as other types of internet service available in Thornwood from MetroNet in terms of customer satisfaction.

Which Cable Internet Providers are Available in Thornwood?

XFINITY Cable in Thornwood, South Elgin, IL

XFINITY logo

Availability:

100.0%

Customer Rating:

3.3 of 5 stars

(1,910)

Avg. Download Speed

1,208 Mbps

XFINITY from Comcast offers Cable service to 100.0% of Thornwood homes. Across the neighborhood, XFINITY Cable is the only type of service available from the company, with speeds up to 1,208 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 37 Mbps throughout the neighborhood. XFINITY Cable is rated about the same as other types of internet service available in Thornwood from XFINITY in terms of customer satisfaction.

Which DSL Internet Providers are Available in Thornwood?

EarthLink DSL in Thornwood, South Elgin, IL

EarthLink logo

Availability:

100.0%

Customer Rating:

3.8 of 5 stars

(4)

Avg. Download Speed

69 Mbps

EarthLink offers DSL service to 100.0% of Thornwood homes. Across the neighborhood, EarthLink DSL has speeds up to 69 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 14 Mbps throughout the neighborhood. EarthLink DSL is rated the same as other types of internet service available in Thornwood from EarthLink in terms of customer satisfaction.

AT&T DSL in Thornwood, South Elgin, IL

AT&T logo

Availability:

100.0%

Customer Rating:

3.3 of 5 stars

(304)

Avg. Download Speed

69 Mbps

AT&T offers DSL service to 100.0% of Thornwood homes. Across the neighborhood, AT&T DSL has speeds up to 69 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 14 Mbps throughout the neighborhood. AT&T DSL is rated about the same as other types of internet service available in Thornwood from AT&T in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Thornwood?

T-Mobile Home Internet Fixed Wireless in Thornwood, South Elgin, IL

T-Mobile Home Internet logo

Availability:

100.0%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

51 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 100.0% of Thornwood homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 51 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 8.8 Mbps throughout the neighborhood. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Thornwood from T-Mobile Home Internet in terms of customer satisfaction.

Fox Valley Fixed Wireless in Thornwood, South Elgin, IL

Fox Valley logo

Availability:

89.4%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

77 Mbps

Fox Valley Internet offers Fixed Wireless service to 89.4% of Thornwood homes. Across the neighborhood, Fox Valley Fixed Wireless is the only type of service available from the company, with speeds up to 77 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 20, with an average of 16 Mbps throughout the neighborhood. Fox Valley Fixed Wireless is rated other types of internet service available in Thornwood from Fox Valley in terms of customer satisfaction.

Verizon Fixed Wireless in Thornwood, South Elgin, IL

Verizon logo

Availability:

63.4%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

300 Mbps

Verizon offers Fixed Wireless service to 63.4% of Thornwood homes. Across the neighborhood, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps, with speeds from 300 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 20, with an average of 20 Mbps throughout the neighborhood. Verizon Fixed Wireless is rated other types of internet service available in Thornwood from Verizon in terms of customer satisfaction.

EarthLink Fixed Wireless in Thornwood, South Elgin, IL

EarthLink logo

Availability:

48.3%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

25 Mbps

EarthLink offers Fixed Wireless service to 48.3% of Thornwood homes. Across the neighborhood, EarthLink Fixed Wireless has speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the neighborhood. EarthLink Fixed Wireless is rated other types of internet service available in Thornwood from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Thornwood, South Elgin, IL

AT&T logo

Availability:

48.3%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

25 Mbps

AT&T offers Fixed Wireless service to 48.3% of Thornwood homes. Across the neighborhood, AT&T Fixed Wireless has speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the neighborhood. AT&T Fixed Wireless is rated other types of internet service available in Thornwood from AT&T in terms of customer satisfaction.

Which ISP Should You Choose in Thornwood?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Thornwood is Verizon.
  • The fastest internet provider should be MetroNet. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Thornwood is MetroNet.
  • XFINITY from Comcast, Viasat, T-Mobile Home Internet, MetroNet, HughesNet, EarthLink, and AT&T has the broadest coverage in Thornwood, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Thornwood compare to other cities with a similar population?

To see how Thornwood stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Thornwood's A ISP Report Card and 96 / 100 Digital Connectivity Index.

Stoneybrook, Alafaya, FL

  • ISP Report Card: A-
  • Digital Connectivity Index: 89 / 100
Brookside, Findlay, OH

  • ISP Report Card: A
  • Digital Connectivity Index: 66 / 100
Castle Ranch, Bakersfield, CA

  • ISP Report Card: B-
  • Digital Connectivity Index: 56 / 100
Castle Rouge, Detroit, MI

  • ISP Report Card: B+
  • Digital Connectivity Index: 41 / 100
Cedar-Isles-Dean, Minneapolis, MN

  • ISP Report Card: A
  • Digital Connectivity Index: 79 / 100
Urbanizacion El Comandante, Carolina, PR

  • ISP Report Card: A
  • Digital Connectivity Index: 48 / 100
Upper Laurel, Oakland, CA

  • ISP Report Card: A+
  • Digital Connectivity Index: 85 / 100
Cherrydale, Arlington, VA

  • ISP Report Card: A-
  • Digital Connectivity Index: 85 / 100
Victory Hills, Albuquerque, NM

  • ISP Report Card: B-
  • Digital Connectivity Index: 46 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Illinois

Customer Reviews

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An Illinois Customer

XFINITY Cable

January 14, 2026
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Eric L

XFINITY Cable

January 09, 2026

I find Xfinity to operate in a rather customer unfriendly fashion. There seems to be a regional monopoly and competition is not strong. Xfinity is very expensive and the service is very middle of the road. The value proposition is quite poor.

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Jessica H.

XFINITY Cable

January 05, 2026

Our internet provide is constantly raising our prices and is not transparent with why they are increasing. They make up new "fees" so it looks like they aren't raising your service itself just new fees you have to pay. It started off as a great deal but now our price is probably double what it was initially. We also bundle home phone and television and all of that has increased in price too. As of recently I am feeling like our service is starting to not be as quick and we have been casually looking for an alternative provider to go with.

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An Illinois Customer

#N/A Fixed Wireless

December 24, 2025
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Karl G

Cable One Cable

December 12, 2025

I switched to Sparklight a year ago after having been a Frontier customer for many years and I am glad I switched. I know get much, much faster internet for less than what I was paying Frontier, my last internet provider. My internet service is much more stable now too. I used to have to call Frontier multiple times a month to deal with break downs. Now, I hardly have a break down, my internet speeds are consistently fast, and the only time we really have a problem is after a severe storm or some other catastrophic event. The service is excellent. Their representative are courtesy, their field techs are respectful and responsive, and I can handle all my business through the app if I wish. If Sparklight stays like this, I don’t ever see myself going to another provider.

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