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6 Best Internet Providers in Wales, TN

Find internet availability by address in Wales, TN

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Wales ISP Report Card | Business Internet in Wales

Wales ISP Report at a Glance
ISP grade Wales ISP Report Card D
Average speed Download Speed for Most Households 587 Mbps
ISP count Number of Internet Service Providers 6
Customer review count Real Wales Customer Ratings 0

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Data update information

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Wales has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Wales.

Wales overview

Wales has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Wales.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Spectrum

Spectrum logo

Availability:

34.2%

Customer Rating:

3.3 of 5 stars

(1,936)

View Plans

1-877-411-1381 Price: $30.00 - $120.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Wales.

Max Download Speed InfoCalculated from the maximum speeds available to most Wales residents, weighted by user distribution.

Customer Rating

Cable

34.2%

1,000 Mbps

1,000 Mbps

Cable: 3.2 of 5 stars

(1,618)

PES Energize

PES Energize logo

Availability:

21.5%

Customer Rating:

4.0 of 5 stars

(1)

View Plans

Price: Starting at $54.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Wales.

Max Download Speed InfoCalculated from the maximum speeds available to most Wales residents, weighted by user distribution.

Customer Rating

Fiber

21.5%

1,000 Mbps

1,000 Mbps

Fiber: 4.0 of 5 stars

(1)

EarthLink

EarthLink logo

Availability:

21.5%

Customer Rating:

3.8 of 5 stars

(13)

View Plans

1-877-418-2092 Price: Starting at $54.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Wales.

Max Download Speed InfoCalculated from the maximum speeds available to most Wales residents, weighted by user distribution.

Customer Rating

Fixed Wireless

21.5%

25 Mbps

25 Mbps

Wireless: 0.0 of 5 stars

(0)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

98.7%

Customer Rating:

4.0 of 5 stars

(341)

View Plans

1-833-601-2935 Price: $55.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Wales.

Max Download Speed InfoCalculated from the maximum speeds available to most Wales residents, weighted by user distribution.

Customer Rating

Fixed Wireless

98.7%

44 Mbps

100 Mbps

Wireless: 3.9 of 5 stars

(204)

Above are the top 4 providers in Wales, TN for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.


Point Broadband

Point Broadband logo

Availability:

70.3%

Customer Rating:

3.9 of 5 stars

(16)

View Plans

Price: $49.95 - $95.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Wales.

Max Download Speed InfoCalculated from the maximum speeds available to most Wales residents, weighted by user distribution.

Customer Rating

Fixed Wireless

70.3%

10 Mbps

10 Mbps

Wireless: 0.0 of 5 stars

(0)

AT&T

AT&T logo

Availability:

21.5%

Customer Rating:

3.7 of 5 stars

(1,051)

View Plans

1-877-610-1219 Price: $65.00 - $90.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Wales.

Max Download Speed InfoCalculated from the maximum speeds available to most Wales residents, weighted by user distribution.

Customer Rating

Fixed Wireless

21.5%

25 Mbps

25 Mbps

Wireless: 3.6 of 5 stars

(164)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Wales residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Dish

Dish logo

Availability:

100%

Customer Rating:

3.6923 of 5 stars

(13)

View Plans

1-866-252-1910 Price: {{isp_price_range}}


DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3333 of 5 stars

(9)

View Plans

1-844-294-9501 Price: {{isp_price_range}}


Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7273 of 5 stars

(11)

View Plans

1-833-875-1370 Price: {{isp_price_range}}


HughesNet

HughesNet logo

Availability:

100%

Customer Rating:

2.4286 of 5 stars

(21)

View Plans

1-833-684-9249 Price: {{isp_price_range}}


Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9836 of 5 stars

(61)

View Plans

Price: {{isp_price_range}}

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Wales ratings may vary and are shown below.

Who is the Best Internet Provider in Wales, TN?

PES Energize is the best internet provider in Wales based on Tennessee customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, PES Energize had the best reviews at the local, state, and national levels versus all available providers in Wales, making it a solid recommendation among providers with reviews. Unfortunately, PES Energize is an option for 21.52% of the city.

The chart and table below show average customer ratings from customers in Wales, Tennessee, and customers throughout the country.

Top Rated Internet Providers in Wales


PES Energize4.004.00
Point Broadband5.003.97
HughesNet5.002.29
T-Mobile Home Internet4.404.04
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Wales Internet Providers

ISP / Tech TypeWales OverallTennessee OverallNational OverallFor Service
Point Broadband (0) (1) (14)View Plans
HughesNet (0) (1) (18)View Plans
T-Mobile Home Internet (0) (5) (284)View Plans
PES Energize (0) (1) (1)View Plans
AT&T (0) (34) (924)View Plans
Spectrum (0) (34) (1738)View Plans
Viasat (0) (1) (11)View Plans
EarthLink (0) (0) (12)View Plans

Based on 77 reviews from Tennessee internet customers, PES Energize is the best internet service provider for Wales residents. PES Energize was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. Point Broadband wins for second-place in Tennessee, with 5.00 out of 5 stars and 70.3% coverage in Wales.

At a national level, based on 3002 national reviews for any of the providers listed above, Point Broadband is rated higher than any other provider, with a rating of 3.97 out of 5.

Which Providers are Available at my Home in Wales?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose
a different provider.

Wales, TN map of internet availability

Internet Availability Key

0%
10%
50%
100%

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Wales?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by PES Energize. On the other hand, based on data provided by the internet providers to the FCC, Spectrum and PES Energize should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Wales

Max Advertised Speed in Wales, TN


ISP / Tech TypeMax Advertised Speed
PES Energize1,000 Mbps
Spectrum1,000 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
AT&T25 Mbps
EarthLink25 Mbps
HughesNet25 Mbps
Point Broadband10 Mbps

Customer Ratings for Internet Provider Speeds in Wales


PES Energize4.004.00
Point Broadband5.004.29
HughesNet5.002.25
T-Mobile Home Internet4.803.96
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeWales SpeedTennessee SpeedNational SpeedFor Service
Point Broadband (0) (1) (14)View Plans
HughesNet (0) (1) (18)View Plans
T-Mobile Home Internet (0) (5) (284)View Plans
AT&T (0) (34) (924)View Plans
PES Energize (0) (1) (1)View Plans
Spectrum (0) (34) (1738)View Plans
Viasat (0) (1) (11)View Plans
EarthLink (0) (0) (12)View Plans

Based on data reported by Wales ISPs to the FCC, the fastest speeds in the city are available through Spectrum and PES Energize. These internet providers offer speeds up to 1,000 Mbps in Wales. Therefore, the average customer can get up to 1,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with PES Energize. This indicates PES Energize reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Wales?

Tennessee customers rate PES Energize as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

PES Energize received a local rating of 3.00 out of 5, which is much lower than the average across all internet providers in the country. Point Broadband is rated in second place for affordability by the company’s Wales customers with an average price rating of 5.00 out of 5.

The chart and graph below show how customers in Wales, Tennessee, and the United States rated the affordability of their internet service.

Rated Affordability in Wales


PES Energize3.003.00
Point Broadband5.004.16
HughesNet5.002.56
T-Mobile Home Internet4.404.11
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeWales AffordabilityTennessee AffordabilityNational AffordabilityFor Service
Point Broadband (0) (1) (14)View Plans
HughesNet (0) (1) (18)View Plans
T-Mobile Home Internet (0) (5) (284)View Plans
AT&T (0) (34) (924)View Plans
Spectrum (0) (34) (1738)View Plans
PES Energize (0) (1) (1)View Plans
Viasat (0) (1) (11)View Plans
EarthLink (0) (0) (12)View Plans

Wales Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Wales below, including the metrics used and how Wales compares to the rest of Tennessee and nation.

Wales ISP Report Card: D
Metric

(hover for details)
Wales Tennessee USA
21.52% 80.72% 67.25%
587 Mbps 4,747 Mbps 3,293 Mbps
2.7 7.0 6.8

 

Wales Digital Connectivity Index: 41 / 100
Metric

(hover for details)
Wales Tennessee USA
2.8 2.5 2.7
3% 12% 14%
95% 94% 95%
89% 88% 90%
50% 72% 75%
50% 73% 76%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Wales ISP Report Card & Digital Connectivity Index

The ISP Report Card in Wales is D, which is worse than other cities. The local demand for broadband internet connectivity in Wales is high with a score of 41 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Wales have done a average job meeting the needs of its residents.

The Wales ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

89% of Wales households have an internet connection despite having 100.00% availability. 50% of households have fiber, cable, or DSL, 14% have satellite, 0% are still on dial-up, and 0% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 50% of households have a broadband connection such as fiber, cable or DSL available to their home, 50% subscribe to it. A low number of Wales residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Wales?

Riversburg, TN

  • ISP Report Card: C
  • Digital Connectivity Index: 68 / 100
Pulaski, TN

  • ISP Report Card: C+
  • Digital Connectivity Index: 37 / 100
Bodenham, TN

  • ISP Report Card: D+
  • Digital Connectivity Index: 34 / 100
Brick Church, TN

  • ISP Report Card: B
  • Digital Connectivity Index: 73 / 100
Highland Heights, TN

  • ISP Report Card: B-
  • Digital Connectivity Index: 24 / 100
Campbellsville, TN

  • ISP Report Card: D+
  • Digital Connectivity Index: 20 / 100
Odd Fellows Hall, TN

  • ISP Report Card: C-
  • Digital Connectivity Index: 53 / 100
Sumac, TN

  • ISP Report Card: D
  • Digital Connectivity Index: 33 / 100
Aymett Town, TN

  • ISP Report Card: B
  • Digital Connectivity Index: 51 / 100

How Much Speed does a Wales Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Wales is 2.8, which is larger than the Tennessee average of 2.5 and larger than the national average of 2.7. Wales's average household income is $57,279 which is lower than the Tennessee average of $76,490 and lower than the national average of $90,606. Homes with more people living in them and with lower incomes tend to indicate a fairly average device usage pattern.

Wales also has 21% of its population enrolled in school between the 6th grade and college level, this is higher than the Tennessee average of 15%. Additionally, 3% of residents work from home, which is lower than the 12% of residents in Tennessee who work from home. This and other factors you can see above show us that the community of Wales has a low need for internet connectivity and speeds.

Compared to the rest of the country, Wales households are more technology-engaged. 95% of households have some sort of computing device, 83% have desktops or laptops in the home, and 89% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Wales?

PES Energize Fiber in Wales, TN

PES Energize logo

Availability:

21.5%

Customer Rating:

4.0 of 5 stars

(1)

Avg. Download Speed

1,000 Mbps

PES Energize offers Fiber service to 21.5% of Wales homes. Across the city, PES Energize Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for PES Energize Fiber. PES Energize Fiber is rated the same as other types of internet service available in Wales from PES Energize in terms of customer satisfaction.

Which Cable Internet Providers are Available in Wales?

Spectrum Cable in Wales, TN

Spectrum logo

Availability:

34.2%

Customer Rating:

3.2 of 5 stars

(1,618)

Avg. Download Speed

1,000 Mbps

Spectrum offers Cable service to 34.2% of Wales homes. Across the city, Spectrum Cable is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 35, with an average of 35 Mbps throughout the city. Spectrum Cable is rated lower than other types of internet service available in Wales from Spectrum in terms of customer satisfaction.

Which DSL Internet Providers are Available in Wales?

According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Wales, TN.

Which Fixed Wireless and LTE Internet Providers are Available in Wales?

T-Mobile Home Internet Fixed Wireless in Wales, TN

T-Mobile Home Internet logo

Availability:

98.7%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

44 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 98.7% of Wales homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 44 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.3 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Wales from T-Mobile Home Internet in terms of customer satisfaction.

Point Broadband Fixed Wireless in Wales, TN

Point Broadband logo

Availability:

70.3%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

10 Mbps

Point Broadband offers Fixed Wireless service to 70.3% of Wales homes. Across the city, Point Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 10 Mbps, with speeds from 10 Mpbs up to 10 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 1.0, with an average of 1.0 Mbps throughout the city. Point Broadband Fixed Wireless is rated other types of internet service available in Wales from Point Broadband in terms of customer satisfaction.

EarthLink Fixed Wireless in Wales, TN

EarthLink logo

Availability:

21.5%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

25 Mbps

EarthLink offers Fixed Wireless service to 21.5% of Wales homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in Wales from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Wales, TN

AT&T logo

Availability:

21.5%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

25 Mbps

AT&T offers Fixed Wireless service to 21.5% of Wales homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in Wales from AT&T in terms of customer satisfaction.

Which ISP Should You Choose in Wales?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Wales is PES Energize.
  • The fastest internet provider should be Spectrum and PES Energize. Considering speed for the money and reliability in speeds, PES Energize may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Wales is PES Energize.
  • Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Wales, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Wales compare to other cities with a similar population?

To see how Wales stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Wales's D ISP Report Card and 41 / 100 Digital Connectivity Index.

Naples, IL

  • ISP Report Card: C
  • Digital Connectivity Index: 31 / 100
Morton, MO

  • ISP Report Card: D
  • Digital Connectivity Index: 31 / 100
Morvin, AL

  • ISP Report Card: C
  • Digital Connectivity Index: 21 / 100
Mosel, WI

  • ISP Report Card: C+
  • Digital Connectivity Index: 51 / 100
Mosherville, PA

  • ISP Report Card: B-
  • Digital Connectivity Index: 45 / 100
Mosquero, NM

  • ISP Report Card: C-
  • Digital Connectivity Index: 32 / 100
Mound Station, IL

  • ISP Report Card: B-
  • Digital Connectivity Index: 40 / 100
Mount Herman, OK

  • ISP Report Card: C
  • Digital Connectivity Index: 28 / 100
Mount Zion, WI

  • ISP Report Card: C+
  • Digital Connectivity Index: 21 / 100

Customer Reviews

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