Best Internet Providers in Waterloo, IN
All 15 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Waterloo, IN
Waterloo has 15 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Waterloo.
Ranks compare Waterloo with the 15,682 US towns of 1,000 to 9,999 people, the tiers of our fastest-cities rankings.
The Best Internet in Waterloo, IN at a Glance
Waterloo Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Surf
Connection
Customer Rating
Fiber
Mediacom
Connection
Customer Rating
Cable
Frontier
Connection
Customer Rating
Fiber
DSL
Mercury Broadband
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Waterloo ratings may vary and are shown below.
Who is the Best Internet Provider in Waterloo, IN?
SURF Internet is the highest-rated internet provider in Waterloo based on 71 Indiana customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
Click here to get SURF Internet
or call 1-888-274-6381
Which Providers are Available at my Home in Waterloo?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Waterloo
- Frontier - fiber coverage map
- Surf - fiber coverage map
- Mediacom - cable coverage map
- QualStar Communications - fixed wireless coverage map
- Verizon - fixed wireless coverage map
- Lakeland Internet - fixed wireless coverage map
- Auburn Essential Services - fiber coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- Community Fiber Solutions - fixed wireless coverage map
- Steuben County REMC - fiber coverage map
- Mercury Broadband - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- Frontier - dsl coverage map
- LOCL.net - fixed wireless coverage map
- Brightspeed - dsl coverage map
How Waterloo Compares to Places Its Size
Waterloo's report card score is in the top 6% and its connectivity index is in the bottom 46%.
| Measure | Waterloo | Rank among US towns of 1,000 to 9,999 people | DeKalb County | Indiana | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 84.9% | top 42% | 80.4% | 76.3% | 71.5% | 1,056 places at 100.0% |
| Average top speed | 5,441 Mbps | top 10% | 3,175 Mbps | 3,867 Mbps | 3,486 Mbps | Collegedale, TN and Lakesite, TN and 2 more (25,000 Mbps) |
| Providers at a typical address | 9.6 | top 2% | 8.5 | 7.6 | 7.1 | McLendon-Chisholm, TX (14.2) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.6 | top 33% | 2.6 | 2.5 | 2.7 | St. George, GA (6.2) |
| Workers who work from home | 6% | bottom 26% | 5% | 11% | 15% | Indian Springs, NV (76%) |
| Homes with a computer, tablet or phone | 95% | top 38% | 94% | 95% | 96% | 515 places at 100% |
| Homes with internet | 90% | top 39% | 89% | 90% | 91% | 115 places at 100% |
| Homes on fiber, cable or DSL | 60% | bottom 36% | 58% | 72% | 76% | Bunkerville, NV and Fort Myer, VA and 3 more (100%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 81% | top 30% | 77% | 77% | 81% | 12 places at 100% |
| Median household income | $78,313 | top 43% | $74,773 | $81,120 | $93,246 | 16 places at $250,001 |
| Residents in school (6th grade to college) | 16% | top 17% | 14% | 16% | 16% | University Park, PA (95%) |
Fiber reaches 84.9% of homes in Waterloo, against 80.4% across DeKalb County and 76.3% across Indiana. Households in Waterloo are smaller than the US average (2.6 people against 2.7); 6% of workers work from home (US 15%); and the median household income is $78,313 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Waterloo
Which Fiber Internet Providers are Available in Waterloo?
Surf Fiber in Waterloo, IN
Availability:
74.4%
Customer Rating:
(20)
Avg. Download Speed
1,248 Mbps
SURF Internet offers Fiber service to 74.4% of Waterloo homes. Across the city, Surf Fiber is the only type of service available from the company, with speeds up to 1,248 Mbps, with speeds from 1,000 Mpbs up to 8,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Surf Fiber.
Frontier Fiber in Waterloo, IN
Availability:
73.6%
Customer Rating:
(119)
Avg. Download Speed
7,000 Mbps
Frontier Communications offers Fiber service to 73.6% of Waterloo homes. Across the city, Frontier Fiber has speeds up to 7,000 Mbps
Auburn Essential Services Fiber in Waterloo, IN
Availability:
8.8%
Customer Rating:
(1)
Avg. Download Speed
1,000 Mbps
Auburn Essential Services offers Fiber service to 8.8% of Waterloo homes. Across the city, Auburn Essential Services Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Steuben County REMC Fiber in Waterloo, IN
Availability:
5.5%
Customer Rating:
(0)
Avg. Download Speed
1,000 Mbps
Steuben County REMC offers Fiber service to 5.5% of Waterloo homes. Across the city, Steuben County REMC Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Waterloo?
QualStar Communications Fixed Wireless in Waterloo, IN
Availability:
99.7%
Customer Rating:
(1)
Avg. Download Speed
290 Mbps
QualStar Communications offers Fixed Wireless service to 99.7% of Waterloo homes. Across the city, QualStar Communications Fixed Wireless is the only type of service available from the company, with speeds up to 290 Mbps, with speeds from 25 Mpbs up to 500 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 100, with an average of 62 Mbps throughout the city.
Community Fiber Solutions Fixed Wireless in Waterloo, IN
Availability:
98.2%
Customer Rating:
(0)
Avg. Download Speed
67 Mbps
Community Fiber Solutions (CFS) offers Fixed Wireless service to 98.2% of Waterloo homes. Across the city, Community Fiber Solutions Fixed Wireless is the only type of service available from the company, with speeds up to 67 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the city.
Verizon Fixed Wireless in Waterloo, IN
Availability:
97.0%
Customer Rating:
(362)
Avg. Download Speed
268 Mbps
Verizon offers Fixed Wireless service to 97.0% of Waterloo homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 268 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 18 Mbps throughout the city.
T-Mobile Home Internet Fixed Wireless in Waterloo, IN
Availability:
90.1%
Customer Rating:
(342)
Avg. Download Speed
83 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 90.1% of Waterloo homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 83 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 16 Mbps throughout the city.
EarthLink Fixed Wireless in Waterloo, IN
Availability:
89.8%
Customer Rating:
(4)
Avg. Download Speed
27 Mbps
EarthLink offers Fixed Wireless service to 89.8% of Waterloo homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 27 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.5 Mbps throughout the city.
AT&T Fixed Wireless in Waterloo, IN
Availability:
89.8%
Customer Rating:
(205)
Avg. Download Speed
27 Mbps
AT&T offers Fixed Wireless service to 89.8% of Waterloo homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 27 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.5 Mbps throughout the city.
Lakeland Internet Fixed Wireless in Waterloo, IN
Availability:
72.3%
Customer Rating:
(0)
Avg. Download Speed
123 Mbps
Lakeland Internet offers Fixed Wireless service to 72.3% of Waterloo homes. Across the city, Lakeland Internet Fixed Wireless is the only type of service available from the company, with speeds up to 123 Mbps, with speeds from 100 Mpbs up to 500 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 100, with an average of 25 Mbps throughout the city.
Mercury Broadband Fixed Wireless in Waterloo, IN
Availability:
24.9%
Customer Rating:
(4)
Avg. Download Speed
150 Mbps
Mercury Broadband offers Fixed Wireless service to 24.9% of Waterloo homes. Across the city, Mercury Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 150 Mbps
LOCL.net Fixed Wireless in Waterloo, IN
Availability:
11.1%
Customer Rating:
(0)
Avg. Download Speed
30 Mbps
LOCL.net offers Fixed Wireless service to 11.1% of Waterloo homes. Across the city, LOCL.net Fixed Wireless is the only type of service available from the company, with speeds up to 30 Mbps, with speeds from 25 Mpbs up to 30 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 8.0 and as high as 25, with an average of 10 Mbps throughout the city.
Which Cable Internet Providers are Available in Waterloo?
Mediacom Cable in Waterloo, IN
Availability:
74.2%
Customer Rating:
(82)
Avg. Download Speed
1,000 Mbps
Mediacom offers Cable service to 74.2% of Waterloo homes. Across the city, Mediacom Cable is the only type of service available from the company, with speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Waterloo?
Frontier DSL in Waterloo, IN
Availability:
43.7%
Customer Rating:
(58)
Avg. Download Speed
31 Mbps
Frontier Communications offers DSL service to 43.7% of Waterloo homes. Across the city, Frontier DSL has speeds up to 31 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 2.0 Mbps throughout the city. Frontier DSL is rated higher than other types of internet service available in Waterloo from Frontier in terms of customer satisfaction.
Brightspeed DSL in Waterloo, IN
Availability:
3.5%
Customer Rating:
(43)
Avg. Download Speed
50 Mbps
Brightspeed offers DSL service to 3.5% of Waterloo homes. Across the city, Brightspeed DSL is the only type of service available from the company, with speeds up to 50 Mbps, with speeds from 10 Mpbs up to 80 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 5.3 Mbps throughout the city.
Internet in Waterloo by Neighborhood and ZIP Code
Waterloo has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Waterloo
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Waterloo
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 46793 | 4,097 | 81.6% | 4,536 Mbps | 9.5 | A- | 42/100 |
How Waterloo Compares to Nearby Places
The 10 places nearest to Waterloo that have their own pages are all within 9 miles. Among them, Ashley has the most homes with fiber (97.0%) and Corunna the fewest (53.5%); Waterloo has 84.9%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Waterloo (this page) | 3,189 | 84.9% | 5,441 Mbps | 9.6 | A- | 45/100 |
| Auburn | 17,145 | 96.3% | 1,151 Mbps | 8.3 | B+ | 49/100 |
| Garrett | 7,981 | 94.4% | 6,067 Mbps | 9.7 | A | 37/100 |
| Butler | 4,455 | 65.7% | 5,401 Mbps | 8.3 | B+ | 31/100 |
| Ashley | 1,551 | 97.0% | 6,472 Mbps | 9.7 | A | 28/100 |
| Corunna | 1,001 | 53.5% | 3,377 Mbps | 8 | B | 35/100 |
| Auburn Junction | 711 | 97.0% | 976 Mbps | 8.6 | B | 42/100 |
| Fairfield Center | 661 | 34.5% | 2,989 Mbps | 8.5 | B | 35/100 |
| Steubenville | 503 | 82.1% | 2,421 Mbps | 8.9 | B+ | 30/100 |
| Moore | 486 | 29.2% | 637 Mbps | 6.3 | C- | 46/100 |
| Island Park | 271 | 38.4% | 686 Mbps | 7.1 | C | 29/100 |
Who is the Fastest Internet Provider in Waterloo?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, Frontier Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Waterloo
| SURF Internet | 8,000 |
|---|---|
| Frontier Communications | 7,000 |
| Mercury Broadband | 5,000 |
| Mediacom | 1,000 |
| Auburn Essential Services | 1,000 |
| Steuben County REMC | 1,000 |
| QualStar Communications | 500 |
| Lakeland Internet | 500 |
| Verizon | 300 |
| Viasat | 100 |
| Community Fiber Solutions (CFS) | 100 |
| T-Mobile Home Internet | 100 |
| AT&T | 100 |
| EarthLink | 100 |
| Brightspeed | 80 |
| LOCL.net | 30 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Waterloo. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Waterloo Internet Providers
Based on 71 reviews from Indiana internet customers, SURF Internet is the best internet service provider for Waterloo residents. SURF Internet was rated at an average of 4.33 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in Indiana, with 4.29 out of 5 stars and 97.0% coverage in Waterloo.
At a national level, based on 2602 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Waterloo Internet Providers
The table below shows average customer ratings from customers in Waterloo, Indiana, and customers throughout the country.
| ISP / Tech Type | Waterloo Overall | Indiana Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Surf | (0) | (12) | (25) | View Plans | ||
| Verizon | (0) | (7) | (816) | View Plans | ||
| Auburn Essential Services | (0) | (1) | (1) | View Plans | ||
| AT&T | (0) | (30) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (7) | (342) | View Plans | ||
| Brightspeed | (0) | (1) | (76) | View Plans | ||
| Mediacom | (0) | (2) | (93) | View Plans | ||
| HughesNet | (0) | (2) | (25) | View Plans | ||
| Mercury Broadband | (0) |  (1) | (4) | View Plans | ||
| Frontier | (0) | (10) | (177) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| LOCL.net | (0) | (0) | (0) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans | ||
| Lakeland Internet | (0) | (0) | (0) | View Plans | ||
| MetaLINK Technologies | (0) | (0) | (2) | View Plans | ||
| Steuben County REMC | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Waterloo
Based on data reported by Waterloo ISPs to the FCC, the fastest speeds in the city are available through Frontier Communications. The company offers speeds up to 7,000 Mbps in Waterloo. Therefore, the average customer can get up to 6,436 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Waterloo Speed | Indiana Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (0) | (7) | (816) | View Plans | ||
| Surf | (0) | (12) | (25) | View Plans | ||
| Auburn Essential Services | (0) | (1) | (1) | View Plans | ||
| AT&T | (0) | (30) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (7) | (342) | View Plans | ||
| HughesNet | (0) | (2) | (25) | View Plans | ||
| Mediacom | (0) | (2) | (93) | View Plans | ||
| Frontier | (0) | (10) | (177) | View Plans | ||
| Brightspeed | (0) | (1) | (76) | View Plans | ||
| Mercury Broadband | (0) | (1) | (4) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| LOCL.net | (0) | (0) | (0) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans | ||
| Lakeland Internet | (0) | (0) | (0) | View Plans | ||
| MetaLINK Technologies | (0) | (0) | (2) | View Plans | ||
| Steuben County REMC | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Waterloo?
Of the providers in Waterloo, customers rate SURF Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Waterloo where enough of them have reviewed a provider, otherwise across Indiana or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
SURF Internet is rated 4.00 out of 5 for price, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated second for affordability, with an average price rating of 3.71 out of 5.
The table below shows how customers in Waterloo, Indiana, and the United States rated the affordability of their internet service.
Rated Affordability in Waterloo
| ISP / Tech Type | Waterloo Affordability | Indiana Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Surf | (0) | (12) | (25) | View Plans | ||
| Auburn Essential Services | (0) | (1) | (1) | View Plans | ||
| Verizon | (0) | (7) | (816) | View Plans | ||
| T-Mobile Home Internet | (0) | (7) | (342) | View Plans | ||
| HughesNet | (0) | (2) | (25) | View Plans | ||
| Brightspeed | (0) |  (1) | (76) | View Plans | ||
| AT&T | (0) | (30) | (1051) | View Plans | ||
| Mediacom | (0) | (2) | (93) | View Plans | ||
| Mercury Broadband | (0) | (1) | (4) | View Plans | ||
| Frontier | (0) | (10) | (177) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| LOCL.net | (0) | (0) | (0) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans | ||
| Lakeland Internet | (0) | (0) | (0) | View Plans | ||
| MetaLINK Technologies | (0) | (0) | (2) | View Plans | ||
| Steuben County REMC | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in Indiana
Customer Reviews
ISPReports User
Frontier Fiber
October 08, 2026 When it works, it is good, but there is no real customer service. The site says you can call till 9 PM ET, but when you try, it tells you they are closed. The chatbot sucks and never knows what you are talking about. Their app works like it was made by a first-year high school student. The people chatting have to translate to whatever language they speak, so it is slow and not always in the right order; it is like talking to Yoda half the time. This is one of the worst places to deal with or get help when it is needed.
Jjames A
Kosciusko Connect Fiber
October 04, 2026 Service excellent Number of units using is up to 13. Watches, 4 computers, 3 iPads, 4 cell phones and two tvs
phyllis t
Surf Fiber
September 30, 2026 great
Sam F
Spectrum Cable
July 31, 2026 Service is pretty good but moving service is a headache. Not suggested for anyone planning to move whether near or far future.
Tim
Surf Fiber
July 27, 2026 have had surf since late December of 2024 and there awesome my speeds up and down always run above 250 and i have no complaints and have had very few outages over the course of time maybe t or three tops so i understated all ISP can have an outage from time to time this should be anticipated and is not a serious ding
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Which ISP Should You Choose in Waterloo?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Waterloo is Surf.
- The fastest internet provider should be Frontier Communications. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Waterloo is Surf.
- Viasat, QualStar Communications, and HughesNet has the broadest coverage in Waterloo, available to 99.7% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.