15 Best Internet Providers in Waterloo, IN
Find internet availability by address in Waterloo, IN
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Waterloo ISP Report Card | Business Internet in Waterloo
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Waterloo ISP Report Card | A+ |
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Download Speed for Most Households | 5,515 Mbps |
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Number of Internet Service Providers | 15 |
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Real Waterloo Customer Ratings | 1 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Waterloo has 15 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Waterloo.
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Waterloo has 15 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Waterloo.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Steuben County REMC
Connection
Customer Rating
Fiber
Mediacom
Connection
Customer Rating
Cable
Surf
Connection
Customer Rating
Fiber
Frontier
Connection
Customer Rating
Fiber
DSL
Above are the top 4 providers in Waterloo, IN for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Waterloo ratings may vary and are shown below.
Who is the Best Internet Provider in Waterloo, IN?
Auburn Essential Services is the highest-rated internet provider in Waterloo based on 64 Indiana customer reviews, and Auburn Essential Services has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above. The chart and table below show average customer ratings from customers in Waterloo, Indiana, and customers throughout the country.
Top Rated Internet Providers in Waterloo
Local, State, and National Ratings for all Waterloo Internet Providers
| ISP / Tech Type | Waterloo Overall | Indiana Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Auburn Essential Services |  (1) | (1) | (1) | View Plans | ||
| Verizon | (0) | (7) | (723) | View Plans | ||
| Surf | (0) | (9) | (17) | View Plans | ||
| AT&T | (0) |  (28) | (924) | View Plans | ||
| T-Mobile Home Internet | (0) | (6) | (284) | View Plans | ||
| Brightspeed | (0) | (1) | (64) | View Plans | ||
| Mediacom | (0) | (2) | (84) | View Plans | ||
| Frontier | (0) | (8) | (143) | View Plans | ||
| HughesNet | (0) | (2) | (18) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Mercury Broadband | (0) | (0) | (3) | View Plans | ||
| Viasat | (0) | (0) |  (11) | View Plans | ||
| LOCL.net | (0) | (0) | (0) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans | ||
| Lakeland Internet | (0) | (0) | (0) | View Plans | ||
| QualStar Communications | (0) | (0) | (0) | View Plans | ||
| Steuben County REMC | (0) | (0) | (0) | View Plans |
Based on 64 reviews from Indiana internet customers, Auburn Essential Services is the best internet service provider for Waterloo residents. Auburn Essential Services was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in Indiana, with 4.29 out of 5 stars and 60.2% coverage in Waterloo.
At a national level, based on 2284 national reviews for any of the providers listed above, Auburn Essential Services is rated higher than any other provider, with a rating of 5.00 out of 5.
Which Providers are Available at my Home in Waterloo?
a different provider.
Internet Availability Key
Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Waterloo?
According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by Auburn Essential Services. On the other hand, based on data provided by the internet providers to the FCC, Frontier Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Waterloo
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| SURF Internet | 8,000 Mbps | ||
| Frontier Communications | 7,000 Mbps | ||
| Mercury Broadband | 5,000 Mbps | ||
| Auburn Essential Services | 1,000 Mbps | ||
| Mediacom | 1,000 Mbps | ||
| Steuben County REMC | 1,000 Mbps | ||
| Lakeland Internet | 500 Mbps | ||
| QualStar Communications | 500 Mbps | ||
| Verizon | 300 Mbps | ||
| Brightspeed | 100 Mbps | ||
| AT&T | 100 Mbps | ||
| EarthLink | 100 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Community Fiber Solutions (CFS) | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| LOCL.net | 30 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Waterloo
| ISP / Tech Type | Waterloo Speed | Indiana Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Auburn Essential Services | (1) | (1) | (1) | View Plans | ||
| Verizon | (0) | (7) | (723) | View Plans | ||
| Surf | (0) | (9) | (17) | View Plans | ||
| AT&T | (0) | (28) | (924) | View Plans | ||
| T-Mobile Home Internet | (0) | (6) | (284) | View Plans | ||
| Frontier | (0) | (8) | (143) | View Plans | ||
| Mediacom | (0) | (2) | (84) | View Plans | ||
| HughesNet | (0) | (2) | (18) | View Plans | ||
| Brightspeed | (0) |  (1) | (64) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Mercury Broadband | (0) | (0) | (3) | View Plans | ||
| Viasat | (0) | (0) |  (11) | View Plans | ||
| LOCL.net | (0) | (0) | (0) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans | ||
| Lakeland Internet | (0) | (0) | (0) | View Plans | ||
| QualStar Communications | (0) | (0) | (0) | View Plans | ||
| Steuben County REMC | (0) | (0) | (0) | View Plans |
Based on data reported by Waterloo ISPs to the FCC, the fastest speeds in the city are available through Frontier Communications. The company offers speeds up to 8,000 Mbps in Waterloo. Therefore, the average customer can get up to 6,436 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the city rated their satisfaction with internet speed highest with Auburn Essential Services. This indicates Auburn Essential Services reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Waterloo?
Indiana customers rate Auburn Essential Services as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Auburn Essential Services received a local rating of 5.00 out of 5, which is higher than the average across all internet providers in the country. Verizon is rated in second place for affordability by the company’s Waterloo customers with an average price rating of 3.86 out of 5.
The chart and graph below show how customers in Waterloo, Indiana, and the United States rated the affordability of their internet service.
Rated Affordability in Waterloo
| ISP / Tech Type | Waterloo Affordability | Indiana Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Auburn Essential Services | (1) | (1) | (1) | View Plans | ||
| Verizon | (0) | (7) | (723) | View Plans | ||
| Surf | (0) | (9) | (17) | View Plans | ||
| T-Mobile Home Internet | (0) | (6) | (284) | View Plans | ||
| HughesNet | (0) | (2) | (18) | View Plans | ||
| AT&T | (0) | (28) | (924) | View Plans | ||
| Frontier | (0) | (8) | (143) | View Plans | ||
| Mediacom | (0) | (2) | (84) | View Plans | ||
| Brightspeed | (0) | (1) | (64) | View Plans | ||
| Mercury Broadband | (0) | (0) | (3) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| LOCL.net | (0) | (0) | (0) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans | ||
| Lakeland Internet | (0) | (0) | (0) | View Plans | ||
| QualStar Communications | (0) | (0) | (0) | View Plans | ||
| Steuben County REMC | (0) | (0) | (0) | View Plans |
Waterloo Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Waterloo below, including the metrics used and how Waterloo compares to the rest of Indiana and nation.
| Metric
(hover for details)
|
Waterloo | Indiana | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Waterloo that have a Fiber internet connection available to their home. | 99.66% | 71.53% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 5,515 Mbps | 3,595 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Waterloo. | 10.2 | 7.0 | 6.8 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.6 | 2.6 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 5% | 10% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 94% | 94% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 88% | 89% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 58% | 71% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 58% | 71% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Waterloo ISP Report Card & Digital Connectivity Index
The ISP Report Card in Waterloo is A+, which is worse than other cities. The local demand for broadband internet connectivity in Waterloo is high with a score of 42 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Waterloo have done a average job meeting the needs of its residents.
The Waterloo ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
88% of Waterloo households have an internet connection despite having 99.66% availability. 58% of households have fiber, cable, or DSL, 12% have satellite, 0% are still on dial-up, and 5% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 58% of households have a broadband connection such as fiber, cable or DSL available to their home, 58% subscribe to it. A low number of Waterloo residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Waterloo?
- ISP Report Card: B+
- Digital Connectivity Index: 41 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 39 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 35 / 100
- ISP Report Card: A
- Digital Connectivity Index: 30 / 100
- ISP Report Card: A
- Digital Connectivity Index: 29 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 40 / 100
- ISP Report Card: A
- Digital Connectivity Index: 34 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 26 / 100
- ISP Report Card: A
- Digital Connectivity Index: 32 / 100
How Much Speed does a Waterloo Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Waterloo is 2.6, which is larger than the Indiana average of 2.6 and smaller than the national average of 2.7. Waterloo's average household income is $73,150 which is higher than the Indiana average of $79,105 and about average for the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.
Waterloo also has 17% of its population enrolled in school between the 6th grade and college level, this is higher than the Indiana average of 16%. Additionally, 5% of residents work from home, which is lower than the 10% of residents in Indiana who work from home. This and other factors you can see above show us that the community of Waterloo has a low need for internet connectivity and speeds.
Compared to the rest of the country, Waterloo households are about average when it comes to technological engagement. 94% of households have some sort of computing device, 95% have desktops or laptops in the home, and 81% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Waterloo?
Steuben County REMC Fiber in Waterloo, IN
Availability:
99.3%
Customer Rating:
(0)
Avg. Download Speed
1,000 Mbps
Steuben County REMC offers Fiber service to 99.3% of Waterloo homes. Across the city, Steuben County REMC Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Surf Fiber in Waterloo, IN
Availability:
74.4%
Customer Rating:
(15)
Avg. Download Speed
1,248 Mbps
SURF Internet offers Fiber service to 74.4% of Waterloo homes. Across the city, Surf Fiber is the only type of service available from the company, with speeds up to 1,248 Mbps, with speeds from 1,000 Mpbs up to 8,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Surf Fiber.
Frontier Fiber in Waterloo, IN
Availability:
73.6%
Customer Rating:
(110)
Avg. Download Speed
7,000 Mbps
Frontier Communications offers Fiber service to 73.6% of Waterloo homes. Across the city, Frontier Fiber has speeds up to 7,000 Mbps
Auburn Essential Services Fiber in Waterloo, IN
Availability:
8.8%
Customer Rating:
(1)
Avg. Download Speed
1,000 Mbps
Auburn Essential Services offers Fiber service to 8.8% of Waterloo homes. Across the city, Auburn Essential Services Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in Waterloo?
Mediacom Cable in Waterloo, IN
Availability:
75.1%
Customer Rating:
(71)
Avg. Download Speed
1,000 Mbps
Mediacom offers Cable service to 75.1% of Waterloo homes. Across the city, Mediacom Cable is the only type of service available from the company, with speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Waterloo?
Frontier DSL in Waterloo, IN
Availability:
45.9%
Customer Rating:
(46)
Avg. Download Speed
30 Mbps
Frontier Communications offers DSL service to 45.9% of Waterloo homes. Across the city, Frontier DSL has speeds up to 30 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 2.0 Mbps throughout the city. Frontier DSL is rated lower than other types of internet service available in Waterloo from Frontier in terms of customer satisfaction.
Brightspeed DSL in Waterloo, IN
Availability:
3.5%
Customer Rating:
(33)
Avg. Download Speed
57 Mbps
Brightspeed offers DSL service to 3.5% of Waterloo homes. Across the city, Brightspeed DSL is the only type of service available from the company, with speeds up to 57 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 6.2 Mbps throughout the city.
Which Fixed Wireless and LTE Internet Providers are Available in Waterloo?
QualStar Communications Fixed Wireless in Waterloo, IN
Availability:
99.7%
Customer Rating:
(0)
Avg. Download Speed
500 Mbps
QualStar Communications offers Fixed Wireless service to 99.7% of Waterloo homes. Across the city, QualStar Communications Fixed Wireless is the only type of service available from the company, with speeds up to 500 Mbps
Community Fiber Solutions Fixed Wireless in Waterloo, IN
Availability:
98.6%
Customer Rating:
(0)
Avg. Download Speed
67 Mbps
Community Fiber Solutions (CFS) offers Fixed Wireless service to 98.6% of Waterloo homes. Across the city, Community Fiber Solutions Fixed Wireless is the only type of service available from the company, with speeds up to 67 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the city.
T-Mobile Home Internet Fixed Wireless in Waterloo, IN
Availability:
95.2%
Customer Rating:
(0)
Avg. Download Speed
74 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 95.2% of Waterloo homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 74 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 14 Mbps throughout the city.
EarthLink Fixed Wireless in Waterloo, IN
Availability:
86.1%
Customer Rating:
(0)
Avg. Download Speed
26 Mbps
EarthLink offers Fixed Wireless service to 86.1% of Waterloo homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 26 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.2 Mbps throughout the city.
AT&T Fixed Wireless in Waterloo, IN
Availability:
86.1%
Customer Rating:
(0)
Avg. Download Speed
26 Mbps
AT&T offers Fixed Wireless service to 86.1% of Waterloo homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 26 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.2 Mbps throughout the city.
Lakeland Internet Fixed Wireless in Waterloo, IN
Availability:
72.3%
Customer Rating:
(0)
Avg. Download Speed
123 Mbps
Lakeland Internet offers Fixed Wireless service to 72.3% of Waterloo homes. Across the city, Lakeland Internet Fixed Wireless is the only type of service available from the company, with speeds up to 123 Mbps, with speeds from 100 Mpbs up to 500 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 100, with an average of 25 Mbps throughout the city.
Verizon Fixed Wireless in Waterloo, IN
Availability:
60.2%
Customer Rating:
(0)
Avg. Download Speed
300 Mbps
Verizon offers Fixed Wireless service to 60.2% of Waterloo homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps
Mercury Broadband Fixed Wireless in Waterloo, IN
Availability:
24.9%
Customer Rating:
(0)
Avg. Download Speed
150 Mbps
Mercury Broadband offers Fixed Wireless service to 24.9% of Waterloo homes. Across the city, Mercury Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 150 Mbps
LOCL.net Fixed Wireless in Waterloo, IN
Availability:
11.1%
Customer Rating:
(0)
Avg. Download Speed
30 Mbps
LOCL.net offers Fixed Wireless service to 11.1% of Waterloo homes. Across the city, LOCL.net Fixed Wireless is the only type of service available from the company, with speeds up to 30 Mbps, with speeds from 25 Mpbs up to 30 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 8.0 and as high as 25, with an average of 10 Mbps throughout the city.
Which ISP Should You Choose in Waterloo?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Waterloo is Auburn Essential Services.
- The fastest internet provider should be Frontier Communications. Considering speed for the money and reliability in speeds, Auburn Essential Services may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Waterloo is Auburn Essential Services.
- Viasat, QualStar Communications, and HughesNet has the broadest coverage in Waterloo, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Waterloo compare to other cities with a similar population?
To see how Waterloo stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Waterloo's A+ ISP Report Card and 42 / 100 Digital Connectivity Index.
- ISP Report Card: A-
- Digital Connectivity Index: 94 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 53 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 29 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 29 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 84 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 46 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 68 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 83 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 86 / 100