Best Internet Providers in West Point, IL
All 4 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in West Point, IL
West Point has 4 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in West Point.
Ranks compare West Point with the 31,388 US places under 1,000 people, the tiers of our fastest-cities rankings.
The Best Internet in West Point, IL at a Glance
West Point Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Frontier
Connection
Customer Rating
DSL
Nextlink
Connection
Customer Rating
Fixed Wireless
Adams Telephone Co-Operative
Connection
Customer Rating
Fiber
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local West Point ratings may vary and are shown below.
Who is the Best Internet Provider in West Point, IL?
Frontier Communications is the best internet provider in West Point based on Illinois customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Frontier Communications had the best reviews at the local, state, and national levels versus all available providers in West Point, making it a solid recommendation among providers with reviews. Frontier Communications is an option for 73.74% of the city.
Click here to get Frontier Communications
or call 1-866-557-9907
Which Providers are Available at my Home in West Point?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in West Point
How West Point Compares to Places Its Size
West Point's report card score is in the bottom 16% and its connectivity index is in the bottom 10%.
| Measure | West Point | Rank among US places under 1,000 people | Hancock County | Illinois | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 22.3% | bottom 31% | 80.8% | 47.6% | 71.5% | 6,946 places at 100.0% |
| Average top speed | 595 Mbps | bottom 23% | 2,787 Mbps | 3,187 Mbps | 3,486 Mbps | Fairmount, TN and Falling Water, TN and 5 more (25,000 Mbps) |
| Providers at a typical address | 2.1 | bottom 16% | 3.7 | 7.3 | 7.1 | Los Prados, PR (15.1) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.2 | bottom 24% | 2.3 | 2.6 | 2.7 | Paguate, NM (13.4) |
| Workers who work from home | 5% | bottom 27% | 8% | 16% | 15% | Boys Town, NE (100%) |
| Homes with a computer, tablet or phone | 93% | top 47% | 91% | 95% | 96% | 1,494 places at 100% |
| Homes with internet | 85% | bottom 46% | 84% | 91% | 91% | 370 places at 100% |
| Homes on fiber, cable or DSL | 42% | bottom 22% | 61% | 75% | 76% | 23 places at 100% |
| More about the households here | ||||||
| Homes with a desktop or laptop | 76% | top 37% | 73% | 81% | 81% | 72 places at 100% |
| Median household income | $81,192 | top 31% | $69,209 | $95,616 | $93,246 | 22 places at $250,001 |
| Residents in school (6th grade to college) | 15% | top 22% | 13% | 16% | 16% | University at Buffalo, NY (100%) |
Fiber reaches 22.3% of homes in West Point, against 80.8% across Hancock County and 47.6% across Illinois. Households in West Point are smaller than the US average (2.2 people against 2.7); 5% of workers work from home (US 15%); and the median household income is $81,192 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in West Point
Which Fiber Internet Providers are Available in West Point?
Adams Telephone Co-Operative Fiber in West Point, IL
Availability:
22.3%
Customer Rating:
(3)
Avg. Download Speed
1,000 Mbps
Adams Telephone Co-Operative offers Fiber service to 22.3% of West Point homes. Across the city, Adams Telephone Co-Operative Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in West Point?
Nextlink Fixed Wireless in West Point, IL
Availability:
97.6%
Customer Rating:
(14)
Avg. Download Speed
481 Mbps
Nextlink offers Fixed Wireless service to 97.6% of West Point homes. Across the city, Nextlink Fixed Wireless is the only type of service available from the company, with speeds up to 481 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 500, with an average of 196 Mbps throughout the city.
T-Mobile Home Internet Fixed Wireless in West Point, IL
Availability:
17.8%
Customer Rating:
(342)
Avg. Download Speed
25 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 17.8% of West Point homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Which Cable Internet Providers are Available in West Point?
According to the most recently submitted data by internet service providers to the FCC, there are currently no cable providers available in West Point, IL.
Which DSL Internet Providers are Available in West Point?
Frontier DSL in West Point, IL
Availability:
73.7%
Customer Rating:
(58)
Avg. Download Speed
61 Mbps
Frontier Communications offers DSL service to 73.7% of West Point homes. Across the city, Frontier DSL is the only type of service available from the company, with speeds up to 61 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 3.7 Mbps throughout the city.
Internet in West Point by Neighborhood and ZIP Code
West Point has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in West Point
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in West Point
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 62380 | 365 | 15.3% | 505 Mbps | 2.2 | D- | 19/100 |
How West Point Compares to Nearby Places
The 10 places nearest to West Point that have their own pages are all within 11 miles. Among them, Tioga has the most homes with fiber (100.0%) and Basco the fewest (0.0%); West Point has 22.3%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| West Point (this page) | 377 | 22.3% | 595 Mbps | 2.1 | D- | 19/100 |
| Loraine | 700 | 100.0% | 1,000 Mbps | 2.4 | C+ | 40/100 |
| Bowen | 638 | 83.4% | 927 Mbps | 3 | C- | 26/100 |
| Basco | 324 | 0.0% | 750 Mbps | 2.2 | F | 21/100 |
| Lima | 320 | 100.0% | 1,000 Mbps | 1.1 | C | 42/100 |
| Sutter | 249 | 21.7% | 589 Mbps | 2 | D- | 36/100 |
| Elvaston | 238 | 65.5% | 858 Mbps | 3.8 | C- | 30/100 |
| Denver | 232 | 8.2% | 520 Mbps | 2.8 | D- | 21/100 |
| Tioga | 129 | 100.0% | 1,000 Mbps | 2.2 | C | 24/100 |
| Elderville | 113 | 38.0% | 776 Mbps | 3.3 | D | 21/100 |
| Bentley | 30 | 0.0% | 500 Mbps | 2.4 | F | 22/100 |
Who is the Fastest Internet Provider in West Point?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Frontier Communications. On the other hand, based on data provided by the internet providers to the FCC, Nextlink should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in West Point
| Nextlink | 1,000 |
|---|---|
| Adams Telephone Co-Operative | 1,000 |
| Frontier Communications | 115 |
| Viasat | 100 |
| HughesNet | 25 |
| T-Mobile Home Internet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in West Point. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for West Point Internet Providers
Based on 26 reviews from Illinois internet customers, Frontier Communications is the best internet service provider for West Point residents. Frontier Communications was rated at an average of 2.80 out of 5 in our report for overall customer satisfaction.
At a national level, based on 541 national reviews for any of the providers listed above, Frontier Communications is rated higher than any other provider, with a rating of 3.33 out of 5.
Local, State, and National Ratings for all West Point Internet Providers
The table below shows average customer ratings from customers in West Point, Illinois, and customers throughout the country.
| ISP / Tech Type | West Point Overall | Illinois Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet |  (0) | (18) | (342) | View Plans | ||
| Adams Telephone Co-Operative | (0) | (3) | (3) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| Frontier | (0) |  (5) | (177) | View Plans | ||
| Nextlink | (0) | (0) | (19) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans |
Customer Ratings for Internet Provider Speeds in West Point
Based on data reported by West Point ISPs to the FCC, the fastest speeds in the city are available through Nextlink. The company offers speeds up to 1,000 Mbps in West Point. Therefore, the average customer can get up to 481 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Frontier Communications. This indicates Frontier reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | West Point Speed | Illinois Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Adams Telephone Co-Operative | (0) |  (3) | (3) | View Plans | ||
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Frontier | (0) | (5) | (177) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Nextlink | (0) | (0) | (19) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans |
Who is the Cheapest Internet Provider in West Point?
Of the providers in West Point, customers rate Frontier Communications the best for price. Data comes from customers rating their satisfaction with pricing: in West Point where enough of them have reviewed a provider, otherwise across Illinois or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Frontier Communications is rated 3.40 out of 5 for price, which is lower than the average across all internet providers in the country.
The table below shows how customers in West Point, Illinois, and the United States rated the affordability of their internet service.
Rated Affordability in West Point
| ISP / Tech Type | West Point Affordability | Illinois Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Adams Telephone Co-Operative | (0) | (3) | (3) | View Plans | ||
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Frontier | (0) | (5) | (177) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Nextlink | (0) | (0) | (19) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans |
Customer Reviews for Internet Service Providers in Illinois
Customer Reviews
ISPReports User
Pavlov Media Fiber
November 13, 2026 Carol
McDonough Telephone Cooperative Fiber
October 26, 2026 Fast, friendly service. Appreciate being able to get quick help by calling. Actually get a person on the phone
ISPReports User
McDonough Telephone Cooperative Fiber
October 09, 2026 61438
McDonough Telephone Cooperative Fiber
October 08, 2026 MTC has been a great internet for my family. Rather it be gaming system speed, or just watching tv in multiple rooms, The internet seems to run smoothly. I very seldom have internet interruption. When we do it is usually due to storm taking out a pole, or upgrading the system. It usually has been a short time when it does happen.
ISPReports User
MTC Technologies Fiber
October 08, 2026 Rate your provider
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Which ISP Should You Choose in West Point?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in West Point is Frontier.
- The fastest internet provider should be Nextlink. Considering speed for the money and reliability in speeds, Frontier Communications may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in West Point is Frontier.
- Viasat, Nextlink, and HughesNet has the broadest coverage in West Point, available to 97.6% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.